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Novotel Phuket City Phokeethra Hotel

40/5 Chanajaroen Road, Tambon Talad Yai, Amphur Muang, Phuket, 83000, Phuket

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Good

137 reviews

8.8/10

Discover an oasis of comfort and luxury at Novotel Phuket City Phokeethra Hotel, where your dream getaway awaits.
Indulgent Spa Experience
Unwind at our full-service spa offering rejuvenating massages and body treatments designed to relax your mind and body.
Culinary Delights
Savor local and international cuisines at our exquisite restaurant, Amor, or enjoy 24-hour room service while lounging in your elegantly appointed room with breathtaking garden views.
Premier Amenities
Stay fit with our 24-hour fitness center and refreshing outdoor pool. With complimentary Wi-Fi and concierge services, every aspect of your stay is designed for ultimate convenience.
Don't miss out on making unforgettable memories—secure your stay at Novotel Phuket City Phokeethra Hotel today!

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Popular Amenities

Free WiFi

24-hour front desk

Luggage storage

Choose rooms

May 29th – 30th 2026

1 Room, 2 Travellers

8.8

137 reviews

69sammyq

Family · November 2025

10/10

When we first arrived at the hotel we were disappointed to learn that the pool was closed for renovations, especially travelling with an 11yo for her 12th bday. However one of the team, Maimoon, promp...When we first arrived at the hotel we were disappointed to learn that the pool was closed for renovations, especially travelling with an 11yo for her 12th bday. However one of the team, Maimoon, promptly took control of the situation and did everything that she could to ensure that our special trip was exactly that, special. (We should note that they did have an alternative pool available at a hotel a short walk down the block). We were taken care of so well, my daughter was spoiled with cakes on her birthday and her favourite meal for dinner. We each experienced the in-house spa services and all agree that they are the best that we have ever had. Bryan was also pivotal in ensuring that our stay was flawless. The buffet breakfast again, is one of the best that all of us have experienced, truly catering to all dietary requirements and flavour profiles that you could possibly ask for. The rooms were spacious and clean, making for a very comfortable stay also. Beyond the highlights of the hotel itself, the location is incredible. Walking distance to Old Town Phuket, supermarkets, pharmacy, cash exchange and anything else you could ask for. Bryan, Maimoon and the team are also excellent for providing recommendations for places to eat, visit, shop, etc, all with local knowledge. We will absolutely be returning to this hotel again, and can genuinely put it down to the outstanding service provided by both Bryan and Maimoon, and their team. Cannot recommend this hotel highly enough, on all fronts.Show More

Freedom613614

Couples · November 2025

6/10

I’m honestly shocked that this hotel has good reviews. The only good part of my review goes to the staff. They were all friendly and helpful and they went out of their way to give us a little cake and...I’m honestly shocked that this hotel has good reviews. The only good part of my review goes to the staff. They were all friendly and helpful and they went out of their way to give us a little cake and made swans with towels on the bed and put flower petals down to say happy honeymoon to me and my husband. That was very thoughtful. My review is solely on the quality of this hotel and feeling misled. They advertise as a 5 star hotel. There is NO WAY this is a 5 star hotel. They have only soap and shampoo in the bathroom, they don’t offer conditioner. Even motels have conditioner. The towel had a blood stain on it. The floors and cabinets look dirty and old. The bed is so cheap and uncomfortable and so is the linen. They only have a kettle and instant coffee. The curations have holes in them. The walls have stains. Honestly this hotel is 3 stars at best. I wouldn’t be so surprised if they advertised it as a lower star hotel. Just disappointed.Show More

heorshe

Friends Getaway · September 2025

10/10

I had planned many times to wander the streets of Phuket Town, but usually something else came up and I rushed straight to the beaches. This time I was traveling with a friend, who was visiting Thaila...I had planned many times to wander the streets of Phuket Town, but usually something else came up and I rushed straight to the beaches. This time I was traveling with a friend, who was visiting Thailand for the first time, and we chose Novotel Phuket City Phokeethra as a break from the beaches. On the day of arrival, I received an email saying our room had been upgraded. I asked - one bed or two. The manager, Ms. Saowanee Bobthong (Tar), replied that it was one, but we needed two. The extra bed was arranged quickly and everything was ready when we arrived. Quick email responses are rare - and this is worth noting. It was also interesting to watch airline crews staying here. Their morning routines in the lobby give the hotel a special rhythm - unobtrusive but lively. Breakfast was as expected in a Novotel - you can pick what you like. The green curry stood out - absolutely delicious. There’s even a tofu version if you’re vegan. Before leaving, the hotel manager came over. A young man - one of the youngest managers I’ve met in this role, but he had fire in his eyes. You can see he loves his work: he talks to guests, collects feedback, checks if everything is okay. After the trip in autumn 2024, I wanted to return, but plans changed. I hope I get to come back here.Show More

RHaralalka

Family · October 2025

4/10

We stayed at Novotel with our family of eight and had four rooms booked. The hotel’s location is definitely convenient — close to Old Town and surrounded by plenty of good spas and local eateries. Unf...We stayed at Novotel with our family of eight and had four rooms booked. The hotel’s location is definitely convenient — close to Old Town and surrounded by plenty of good spas and local eateries. Unfortunately, that’s where the advantage ends. The rooms felt dated and poorly maintained for the price point. Floors were creaky, and overall upkeep left much to be desired. While the staff at reception were polite and accommodating, and housekeeping did help us heat milk for the kids late at night (which we appreciated), the overall cleaning process seemed hurried and not very thorough. Breakfast was adequate with a fair variety, but nothing particularly memorable or worth mentioning. For a brand like Novotel, we expected better attention to detail, cleanliness, and comfort. Sadly, it turned out to be a very average stay. We wouldn’t choose to come back or recommend it to others.Show More

Amenities

General

Terrace

Designated smoking area

Free newspapers in lobby

Guest education on local ecosystems and culture

Front Desk Services

Express check-out

24-hour front desk

Luggage storage

Express check-in/check-out

Concierge service

Multilingual staff

Porter/bellhop

Express check-out

Wedding services

Express check-in

Tours/ticket assistance

Housekeeping on request

Accessibility

Elevator

Wheelchair accessible parking

Wheelchair-accessible public washroom

Wheelchair-accessible van parking

Wheelchair-accessible on-site restaurant

Visual alarms in hallways

Well-lit path to entrance

Pool hoist on site

Pool access ramp on site

Accessible shuttle

No accessible shuttle

Internet

Free WiFi

Transport & Parking

Ferry terminal shuttle (surcharge)

Shopping center shuttle (surcharge)

Free self parking

Airport transportation - pickup (surcharge)

Bicycle parking available

hygiene

Grey water recycling system

Bulk dispenser for toiletries

Fitness & Gym

24-hour fitness facilities

Pool Facilities

Pool umbrellas

Pool sun loungers

Restaurant & Bars

Breakfast available (surcharge)

Snack bar/deli

Vegetarian breakfast available

Organic food

Locally-sourced food on site (80% or more)

Vegan menu options available

Vegetarian menu options available

Spa

Full-service spa

Health or beauty spa nearby

Full-service spa

Health or beauty spa nearby

Games, Entertainment & Media

Television in common areas

Cleaning Services

Change of towels (on request)

Change of bed sheets (on request)

Business & Work

Meeting rooms

Computer station

Ballroom

Banquet hall

Reception hall

Outdoor Activities

Garden

Bicycle rentals nearby

Rooftop terrace

Locally-owned & organized tours & activities

Safety & Security

Safe-deposit box at front desk

Additional Amenities

No single-use plastic straws

Comprehensive recycling policy

No single-use plastic stirrers

No single-use plastic water bottles

No single-use plastic soda bottles

Guest education on local ecosystems and culture

Sustainability/community reinvestment (10% revenue or more)

Vegetable garden

Eco-friendly cleaning products provided

Eco-friendly toiletries

LED light bulbs

Eco-friendly cleaning products used

Showcase for local artists

Sustainability/community reinvestment (10% revenue or more)

Energy-saving switches

At least 80% of all lighting comes from LEDs

Comprehensive food waste policy

Comprehensive recycling policy

No single-use plastic soda bottles

No single-use plastic stirrers

Biodegradable/compostable stirrers

No single-use plastic straws

No single-use plastic water bottles

Reusable cups only

Reusable tableware only

Water-efficient showers only

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House rules

Check-in

N/A

Check-out

12:00 PM

Cancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

FAQ

Novotel Phuket City Phokeethra Hotel doesn't provide a hotel-wide check in time, and you're expected to check out by 12:00 PM.

Novotel Phuket City Phokeethra Hotel's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

No. This hotel does not provide breakfast with its rooms.

Yes. This hotel provides free wifi connectivity along with your rooms.

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8.8

137 reviews

69sammyq

Family · November 2025

10/10

Freedom613614

Couples · November 2025

6/10

heorshe

Friends Getaway · September 2025

10/10

RHaralalka

Family · October 2025

4/10

Amenities

General

Terrace

Designated smoking area

Free newspapers in lobby

Guest education on local ecosystems and culture

Front Desk Services

Express check-out

24-hour front desk

Luggage storage

Express check-in/check-out

Concierge service

Multilingual staff

Porter/bellhop

Express check-out

Wedding services

Express check-in

Tours/ticket assistance

Housekeeping on request

Accessibility

Elevator

Wheelchair accessible parking

Wheelchair-accessible public washroom

Wheelchair-accessible van parking

Wheelchair-accessible on-site restaurant

Visual alarms in hallways

Well-lit path to entrance

Pool hoist on site

Pool access ramp on site

Accessible shuttle

No accessible shuttle

Internet

Free WiFi

Transport & Parking

Ferry terminal shuttle (surcharge)

Shopping center shuttle (surcharge)

Free self parking

Airport transportation - pickup (surcharge)

Bicycle parking available

hygiene

Grey water recycling system

Bulk dispenser for toiletries

Fitness & Gym

24-hour fitness facilities

Pool Facilities

Pool umbrellas

Pool sun loungers

Restaurant & Bars

Breakfast available (surcharge)

Snack bar/deli

Vegetarian breakfast available

Organic food

Locally-sourced food on site (80% or more)

Vegan menu options available

Vegetarian menu options available

Spa

Full-service spa

Health or beauty spa nearby

Full-service spa

Health or beauty spa nearby

Games, Entertainment & Media

Television in common areas

Cleaning Services

Change of towels (on request)

Change of bed sheets (on request)

Business & Work

Meeting rooms

Computer station

Ballroom

Banquet hall

Reception hall

Outdoor Activities

Garden

Bicycle rentals nearby

Rooftop terrace

Locally-owned & organized tours & activities

Safety & Security

Safe-deposit box at front desk

Additional Amenities

No single-use plastic straws

Comprehensive recycling policy

No single-use plastic stirrers

No single-use plastic water bottles

No single-use plastic soda bottles

Guest education on local ecosystems and culture

Sustainability/community reinvestment (10% revenue or more)

Vegetable garden

Eco-friendly cleaning products provided

Eco-friendly toiletries

LED light bulbs

Eco-friendly cleaning products used

Showcase for local artists

Sustainability/community reinvestment (10% revenue or more)

Energy-saving switches

At least 80% of all lighting comes from LEDs

Comprehensive food waste policy

Comprehensive recycling policy

No single-use plastic soda bottles

No single-use plastic stirrers

Biodegradable/compostable stirrers

No single-use plastic straws

No single-use plastic water bottles

Reusable cups only

Reusable tableware only

Water-efficient showers only

Novotel Phuket City Phokeethra Hotel

Good

137 reviews

Show More

Popular Amenities

Choose rooms

May 29th – 30th 2026

1 Room, 2 Travellers

137 reviews

69sammyq

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Freedom613614

6/10

heorshe

10/10

RHaralalka

4/10

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Amenities

General

Front Desk Services

Accessibility

Internet

Transport & Parking

hygiene

Fitness & Gym

Pool Facilities

Restaurant & Bars

Spa

Games, Entertainment & Media

Cleaning Services

Business & Work

Outdoor Activities

Safety & Security

Additional Amenities

Show More

House rules

FAQ

137 reviews

69sammyq

10.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

Freedom613614

6/10

heorshe

10/10

RHaralalka

4/10

You Might Also Like

Ai Phuket Hostel, Phuket

88 Yaowarat Road

Sabaidee Residence, Phuket

22/4 Suthus Road, Muang

Pattra Mansion by AKSARA Collection, Phuket

116/23 Patipath Road

10/10

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