4-Star hotel

Pacific Hotel Cairns

Corner Esplanade And Spence Street, Cairns, Queensland, 4870, CairnsSee map

Good

212 reviews

8.4/10

Stay highlights

Gateway to the Reef

Located just minutes from the stunning Great Barrier Reef, Pacific Hotel Cairns offers easy access to breathtaking marine adventures and vibrant Cairns Esplanade.

Elevated guest experience

Immerse yourself in exceptional hospitality with personalized service, ensuring every moment of your stay is unforgettable and tailored to your needs.

Relaxation by the lagoon

Unwind in the hotel's tropical lagoon-style pool, surrounded by lush gardens, providing a serene oasis for relaxation and leisure.

Popular amenities

Free WiFi

24-hour front desk

Luggage storage

Wheelchair accessible

Fence around pool

Boat tours nearby

Health or beauty spa nearby

Elevator

Snorkeling nearby

Sailing nearby

Scuba diving nearby

Breakfast available (surcharge)

Safe-deposit box at front desk

Multilingual staff

Smoke-free property

Pool umbrellas

Tours/ticket assistance

Wheelchair accessible parking

Choose your room

Jul 29th – 30th 2026

1 Room, 2 Travellers

8.4

212 reviews

Gabrielle

August 2025

4/10

I recently stayed for 4 nights in a ‘Superior King Balcony Suite’ Pros: Great location, walking distance to the ferry terminal and main tourist strip. Friendly staff. Cons: Staff couldn’t actuall...I recently stayed for 4 nights in a ‘Superior King Balcony Suite’ Pros: Great location, walking distance to the ferry terminal and main tourist strip. Friendly staff. Cons: Staff couldn’t actually help with issues. I had a broken shower with very poor water pressure which I videoed and complained about on three separate occasions. A front desk staff member came to my room to video for himself and agreed it was a problem. It was not fixed during my 4 night stay, I was told there was no spare room to move to, no offer of any other solution or compensation. I had to go to a nearby salon and pay to have my hair washed after a day on the Barrier Reef. Noisy location with no earplugs provided- not ideal when busy touring to go out and look for some to buy. Dirty, old carpet squares in the 8th floor corridor, smelly, similar scent to cat urine. Banging, hammering and drilling from 0830am onwards directly above my room (noise recorded) despite signs stating these works would commence after 0930am. Upon check out I was not asked how my stay was, probably because the staff know how bad the place is. In summary it’s not up to basic standards and is overpriced. Show More

Michelle

Partner · June 2025

2/10

This hotel is DIRTY! Our room was disgusting. I am completely okay with outdated but being filthy is NOT okay. Our vent fan was filled with dust, mold in the showers, gunk in the caulking of the tile ...This hotel is DIRTY! Our room was disgusting. I am completely okay with outdated but being filthy is NOT okay. Our vent fan was filled with dust, mold in the showers, gunk in the caulking of the tile in the shower. There was visible stains on the ironing board. The daily cleaning was terrible as well, didn’t even sweep the bathrooms. The towels were stained. I honestly felt disgusting staying here. I wish I would have read more reviews on this before booking. I’m shocked at the high review percentage honestly. The only positive was the location, that was excellent. Close to shops, and the harbor. It also said a free bottle of wine was included with our stay when we booked this room and when I asked for it, she said that she didn’t have it down for our room number and that it was an old promotion. I showed her our Expedia receipt that included the text saying that wine was included, she eventually did give us the bottle but I felt like I was begging for it. It was uncomfortable… A few very basic renovations… some paint, new caulking in the bathrooms, deep cleaning would go a LONG way here. Show More

Philippa

Partner · June 2025

10/10

We really enjoyed our stay at Pacific Cairns. This was our first time visiting Cairns, and we loved it. Pacific offered a comfy bed, perfect location close to lots of restaurants and tourist hubs and...We really enjoyed our stay at Pacific Cairns. This was our first time visiting Cairns, and we loved it. Pacific offered a comfy bed, perfect location close to lots of restaurants and tourist hubs and a great buffet breakfast onsite too. It's a 20 minute walk to Cairns Central shopping centre and the local railway station. Staff were friendly, and helpful. Would definitely recommend it for anyone looking for a venue to stay in Cairns.Show More

Daisy

Family · August 2025

10/10

The property was very clean. Very close to the Reef Fleet Terminal for boat trips. There are many restaurants in the area. You can go walking. Friendly staff. We arrived early at the hotel, and they s...The property was very clean. Very close to the Reef Fleet Terminal for boat trips. There are many restaurants in the area. You can go walking. Friendly staff. We arrived early at the hotel, and they stored our luggage in the lobby so we could go out and explore the area before our actual check-in time.Show More

Amenities

General

Smoke-free property

Water dispenser

Front Desk Services

24-hour front desk

Luggage storage

Multilingual staff

Tours/ticket assistance

Accessibility

Wheelchair accessible

Elevator

Wheelchair accessible parking

Wheelchair-accessible van parking

Wheelchair-accessible spa

Wheelchair-accessible pool

Wheelchair-accessible on-site restaurant

Well-lit path to entrance

Internet

Free WiFi

Transport & Parking

Parking (limited spaces)

Self parking (surcharge)

hygiene

Bulk dispenser for toiletries

Pool Facilities

Fence around pool

Pool umbrellas

Pool sun loungers

Restaurant & Bars

Breakfast available (surcharge)

Vegetarian breakfast available

Vegan menu options available

Vegetarian menu options available

Spa

Health or beauty spa nearby

Games, Entertainment & Media

Casino nearby

Cleaning Services

Change of towels (on request)

Change of bed sheets (on request)

Outdoor Activities

Boat tours nearby

Snorkeling nearby

Sailing nearby

Scuba diving nearby

Boat tours nearby

Marina nearby

Locally-owned & organized tours & activities

Safety & Security

Safe-deposit box at front desk

Additional Amenities

Eco-friendly toiletries

Energy-saving switches

Water-efficient showers only

FAQs

Check-in starts at 02:00 PM, while you're expected to check out by 11:00 AM.

Pacific Hotel Cairns's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

No. This hotel does not provide breakfast with its rooms.

Yes. This hotel provides free wifi connectivity along with your rooms.

Need more than 8 rooms?

Property description

Experience the vibrant beauty of Cairns at the Pacific Hotel Cairns, your ideal getaway nestled just steps from the Esplanade!
Recreation and Relaxation
Unwind in our inviting outdoor pool, the perfect spot for soaking up the tropical sun or enjoying a refreshing dip after your adventures.
Exquisite Dining Options
Savor the mouth-watering Brazilian cuisine at Bushfire Flame Grill, featuring a bar/lounge for evening relaxation or indulge in convenient room service for a cozy night in.
Comfort and Convenience
Stay in one of our 207 generously sized, air-conditioned rooms equipped with modern amenities, including free Wi-Fi, fridges, and comfortable private bathrooms to ensure a delightful stay.
Don’t miss out on this incredible experience, book your stay at Pacific Hotel Cairns today!

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Fine print

Cashless payment methods are available for all transactions.

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8.4

212 reviews

Gabrielle

August 2025

4/10

Michelle

Partner · June 2025

2/10

Philippa

Partner · June 2025

10/10

Daisy

Family · August 2025

10/10

Amenities

General

Smoke-free property

Water dispenser

Front Desk Services

24-hour front desk

Luggage storage

Multilingual staff

Tours/ticket assistance

Accessibility

Wheelchair accessible

Elevator

Wheelchair accessible parking

Wheelchair-accessible van parking

Wheelchair-accessible spa

Wheelchair-accessible pool

Wheelchair-accessible on-site restaurant

Well-lit path to entrance

Internet

Free WiFi

Transport & Parking

Parking (limited spaces)

Self parking (surcharge)

hygiene

Bulk dispenser for toiletries

Pool Facilities

Fence around pool

Pool umbrellas

Pool sun loungers

Restaurant & Bars

Breakfast available (surcharge)

Vegetarian breakfast available

Vegan menu options available

Vegetarian menu options available

Spa

Health or beauty spa nearby

Games, Entertainment & Media

Casino nearby

Cleaning Services

Change of towels (on request)

Change of bed sheets (on request)

Outdoor Activities

Boat tours nearby

Snorkeling nearby

Sailing nearby

Scuba diving nearby

Boat tours nearby

Marina nearby

Locally-owned & organized tours & activities

Safety & Security

Safe-deposit box at front desk

Additional Amenities

Eco-friendly toiletries

Energy-saving switches

Water-efficient showers only

Pacific Hotel Cairns

Good

212 reviews

Jul 29th – 30th 2026

1 Room, 2 Travellers

212 reviews

Gabrielle

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Michelle

2/10

Philippa

10/10

Daisy

10/10

Amenities

FAQs

Property description

Show more

Fine print

Cashless payment methods are available for all transactions.

Show more

212 reviews

Gabrielle

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Michelle

2/10

Philippa

10/10

Daisy

10/10

Amenities

FAQs

Fine print

Cashless payment methods are available for all transactions.

Show more

4/10

4/10