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Palace Court Hotel

64-65 Princes Square, London

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Convenient Budget Accommodation in Notting Hill
Central Location: Situated in the vibrant district of Notting Hill, Palace Court Hotel is a short stroll from Hyde Park and Queensway's dining and shopping options.
Nearby Transport: With Bayswater and Queensway tube stations in close proximity, exploring London's iconic attractions like Oxford Street and the West End is effortless.
Efficient Service: Experience hassle-free check-ins and check-outs at Palace Court Hotel, where streamlined procedures ensure a seamless stay.
Book your stay at Palace Court Hotel now for a memorable London getaway!

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Apr 26th – 27th 2026

1 Room, 2 Travellers

4.2

17 reviews

bob_abuawwad

Family · October 2024

2/10

Stay Away! Health Hazard and Unethical Management! I booked this hotel expecting a decent stay for my family, including a member with asthma, but was met with shocking and unacceptable conditions tha...Stay Away! Health Hazard and Unethical Management! I booked this hotel expecting a decent stay for my family, including a member with asthma, but was met with shocking and unacceptable conditions that put our health at serious risk. From the moment we arrived, it was clear the rooms were nothing like the clean, welcoming spaces shown in their online photos. Instead, we found mold in the bathroom, a damp, musty smell in the rooms, and visible dirt on surfaces—a clear indication that basic cleaning standards were being neglected. I later discovered numerous reviews on TripAdvisor mentioning similar issues, including reports of rats and severe mold, which I wish I had seen earlier. This place has major health hazards, especially for families or anyone with respiratory issues. Upon seeing these conditions, I immediately raised concerns with the management, requesting a refund so we could relocate to a safer environment. Despite reaching out several days in advance of our stay, they refused to even consider a refund, completely ignoring the valid health risks and downplaying the state of their hotel. They showed zero accountability or willingness to resolve the issue, insisting on keeping our payment even though we wouldn’t feel safe staying there another night. It’s clear the management here is only after your money, with no regard for guest safety or well-being. This hotel advertises itself as clean and family-friendly, yet the reality is the opposite. If you value your health and peace of mind, avoid this place at all costs. They refuse refunds, ignore genuine safety concerns, and dismiss complaints even when lives are at risk. Do yourself and your family a favor—stay somewhere else. This hotel’s disregard for health, hygiene, and ethics is alarming.Show More

662abea

Family · October 2024

2/10

Booking this hotel was one of the worst decisions I’ve made for my family’s travel. The images and descriptions online promised a clean, comfortable stay, but the reality was shocking. From the moment...Booking this hotel was one of the worst decisions I’ve made for my family’s travel. The images and descriptions online promised a clean, comfortable stay, but the reality was shocking. From the moment we entered, it was clear the rooms were in a terrible state—mold on the walls, stains on the bedding, and a persistent musty odor that immediately triggered respiratory issues for one of my family members, who has asthma. As a family, we value safety, especially when traveling with children, and what we encountered was an outright health hazard. After seeing these conditions, I looked up reviews on TripAdvisor, and sure enough, countless others had reported similar issues: rat sightings, severe mold, filthy bathrooms, and an overall lack of cleanliness and hygiene. Feeling concerned for our health, I requested a refund well in advance of our reservation dates, hoping to find a safer option for my family. Shockingly, the management outright refused, showing no empathy or accountability. They were completely dismissive, more interested in keeping our money than addressing legitimate health and safety risks. This hotel’s disregard for guest safety is appalling. They advertise falsely, ignore serious complaints, and refuse any resolution even when health risks are involved. I urge anyone reading this to look elsewhere. No one should have to pay to stay in such dangerous, unclean conditions. Protect your family and avoid this place at all costs. It’s clear that the management is only out to take your money, no matter the risk.Show More

wishoway

Friends Getaway · November 2024

2/10

We had a terrible experience and left after just one night out of six. Room conditions in extremely poor as is the bathroom. Ground floor room which had a rubbish dump outside the window and cockroach...We had a terrible experience and left after just one night out of six. Room conditions in extremely poor as is the bathroom. Ground floor room which had a rubbish dump outside the window and cockroaches in the bathroom. When we asked for a room change, we were told the hotel was full. They even refused to refund the remainder of our stay so on top of this we even had to spend extra for alternative accommodation and precious holiday time finding another place. Booking.com did nothing to assist us in this matter so it is pretty much useless to reserve through them as no guarantee or protection is offered to their clients, but at the same time they did profit from our reservation to a sub-standard property they offer on their website. Very dishonest behaviour from both Booking.com and the hotel.Show More

Sean31P

Couples · July 2024

2/10

The worst hotel we have ever been in. We tried to get the keycode and at first it did not work. It did in the end but I wish it hadn't. We went downstairs to the basement, found B1, opened the door an...The worst hotel we have ever been in. We tried to get the keycode and at first it did not work. It did in the end but I wish it hadn't. We went downstairs to the basement, found B1, opened the door and was shocked at the condition of the room, it was disgusting and smelly with paint coming off the walls, holes in the walls and door, the worst. I walked in the shower room and even worse. I sat on the bed and could feel every spring in it, it was bad enough to sit on it, let alone try and sleep. We did not do this. I sat on the edge of the bed and booked another hotel nearby at a cost of £349 and we walked out. Now the Hotel will not help with any refund as they say they were not given a chance to sort it but looking at other reviews, we did not want to stay there any longer. The basement room is not advertised anywhere and their reply was the receptionist could have given us another room. Not sure why the agencies selling these rooms do not check the reviews more often as if they did they would not sell any of them. Agoda will not help either so I wasted £261 on the room we never stayed in. As you can guess, not happy.Show More

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Amenities

General

Non-smoking rooms

Non-smoking throughout

Games, Entertainment & Media

Television in common areas

Family Friendly

Family rooms

Safety & Security

Smoke alarms

Key access