5-Star hotel

Palace Hotel Tokyo

Chiyoda-ku Marunouchi 1-1-1, TokyoSee map

Excellent

398 reviews

9.6/10

Stay highlights

Serene Imperial Gardens

Nestled in the heart of Tokyo, Palace Hotel offers stunning views of the Imperial Palace East Gardens, perfect for leisurely strolls and cultural exploration.

Unmatched Luxury Experience

Indulge in personalized service and exquisite dining options, including a Michelin-starred restaurant, ensuring a memorable stay tailored to your desires.

Elegant Wellness Retreat

Rejuvenate at the hotel’s luxurious spa, featuring traditional Japanese treatments and state-of-the-art facilities for a truly tranquil escape.

Popular amenities

Parking

Non-smoking rooms

Air conditioning

Swimming pool

Restaurant

Room service

Terrace

Lift / Elevator

Luggage storage

Safety deposit box

Fax/photocopying

Facilities for disabled guests

Ironing service

Sauna

Massage services

Currency exchange

Chapel/shrine

Private check-in/check-out

Choose your room

Jul 30th – 31st 2026

1 Room, 2 Travellers

9.6

398 reviews

HotelBertie

Solo Travel · November 2025

10/10

In short, the rooms are fantastic, the location is great and the service is generally excellent. Special thanks to the housekeeping staff who looked after rooms 2101 - 2106. Best standard of housekee...In short, the rooms are fantastic, the location is great and the service is generally excellent. Special thanks to the housekeeping staff who looked after rooms 2101 - 2106. Best standard of housekeeping I have come across at any hotel in the world. Loved the steamed eye masks they provided as part of turn down service! I also wanted to particularly mention the extra staff just inside the entrance and just inside the concierge/check-in area, who help direct guests. They were always smiling, were incredibly helpful and really set the tone for the hotel. They are vital for providing a luxury experience and are a credit to the hotel. Area for improvement: what stopped my stay being perfect was the service in the Lounge, which I thought was quite slow and staff were particularly slow at clearing away plates. For breakfast in the Grand Cafe the staff were also quite slow to clear away plates. If the hotel improves the service in the areas outlined above, it will arguably be the best city hotel in the world. Overall, a fantastic stay and I can’t wait to come back again! I highly recommend this hotel!Show More

Nisha

Solo Traveller · November 2025

9/10

The property was palatial, fitting of the name. The staff was incredibly polite and helped me navigate to where I needed to go (the place is big so it’s easy to get lost). It’s also conveniently got a...The property was palatial, fitting of the name. The staff was incredibly polite and helped me navigate to where I needed to go (the place is big so it’s easy to get lost). It’s also conveniently got a train station at the lower level which makes travel a breeze. If you want to go to the Palace, it’s across the street which is great for tourists. In terms of the room, it was spacious and comfortable - thank you for the upgrade! Had a wonderful rest while there - bed is on the firmer side which I prefer. In room dining was also great - the sushi selection was fresh and well balanced between rich and light seafood. Was also provided with a traditional Japanese tea set to brew tea which was also a nice touch! Room was in the corner so was safe from all the hustle and bustle of the main hallways.Show More

Retrip

Business · September 2025

10/10

There is really nothing negative to say about this wonderful hotel on any level. I am headed back this weekend after several stays. The room is absolutely divine and the bathroom is awesome not to...There is really nothing negative to say about this wonderful hotel on any level. I am headed back this weekend after several stays. The room is absolutely divine and the bathroom is awesome not to mention the daily amenities. We have enjoyed the restaurants and bars that have exceptional service. Breakfast is delightful and the view across the moat to The Imperial Palace is stunning. I cannot wait to enjoy it again. Every moment from check in to check out is 5 star and the location is hard to beat. My expectations at this hotel are always very high and they never miss knocking it up a gear.Show More

O3920GHmarkp

Couples · October 2025

10/10

4 nights here at the start of our Japan holiday and it was a perfect introduction to Tokyo. Location is great - quiet but opposite Imperial Palace Gardens and walkable to Ginza, metro stop part of the...4 nights here at the start of our Japan holiday and it was a perfect introduction to Tokyo. Location is great - quiet but opposite Imperial Palace Gardens and walkable to Ginza, metro stop part of the building for everywhere else. Spacious, comfortable room. Charming staff. Beautiful lobby. Excellent pool and gym. We had a delicious meal at Wadakura (in-house Japanese restaurant) and price was reasonable. Breakfast was OK and an evening Japanese whisky was expensive but with live jazz. We had a cocktail in the Imperial Hotel Old Bar (recommended) but, overall, it showed how much better our choice of the Palace was for a stay.Show More

Amenities

General

Non-smoking rooms

Air conditioning

Terrace

Front Desk Services

Luggage storage

Currency exchange

Private check-in/check-out

Concierge service

Cashless payment available

Front desk (limited hours)

Housekeeping on request

Accessibility

Lift / Elevator

Facilities for disabled guests

No accessible train station shuttle

Internet

Free wired internet

Internet access

Transport & Parking

Parking

Accessible train station shuttle

hygiene

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Guest room sealed after cleaning

Physical distancing in dining areas

Process in place to check health of guests

Fitness & Gym

Fitness facilities (surcharge)

Pool Facilities

Swimming pool

Access to nearby indoor pool

Restaurant & Bars

Restaurant

Room service

Food delivered to guest room

Delivered food - securely covered

Vegetarian menu options available

Spa

Health or beauty spa nearby

Sauna

Massage services

Health or beauty spa nearby

Cleaning Services

Ironing service

Guests can opt-out any cleaning services during stay

Business & Work

Fax/photocopying

Reception hall

Outdoor Activities

Swimming nearby

Family Friendly

Supervised childcare/activities

Safety & Security

Safety deposit box

Staff adhere to local safety protocols

First aid kit available

Access to health care professionals

Screens / Barriers between staff and guests for safety

Thermometers for guests provided by property

Additional Amenities

Chapel/shrine

Shopping on site

FAQs

Check-in starts at 03:00 PM, while you're expected to check out by 12:00 PM.

Palace Hotel Tokyo's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

Yes, breakfast is included with some of the rooms. However, some rooms include breakfast with an extra charge. Make sure to select your preferred meal option when selecting your room. Subject to availability.

Yes. This hotel provides free wifi connectivity along with your rooms.

Yes, parking is available at this hotel. Charges may apply depending on the room type or parking option. Please check parking availability and pricing during room selection.

No, pets may not be allowed at this hotel. Contact the hotel for more details.

Yes, children can stay at this hotel. Family-friendly rooms and amenities may be available. Some extra charges may apply depending on room configuration and the age of the children.

Need more than 8 rooms?

Property description

Luxurious 5-Star Accommodation in Marunouchi Business District
Elegant Rooms and Top-Notch Amenities
Indulge in spacious rooms with modern amenities including a large LCD TV, blu-ray/DVD player, and a spa-like en suite bathroom. Stay connected with free WiFi and enjoy the convenience of a safety box, fridge, and electric kettle in every room.
Dining Excellence and Culinary Delights
Savor a variety of culinary experiences at 7 restaurants offering Japanese, French, and international cuisine. From authentic Japanese dishes to exquisite French delicacies, there is something to please every palate.
Convenient Location and Premium Services
Benefit from the hotel's prime location near Tokyo Station and Otemachi Subway Station, with easy access to popular attractions like Ginza and Akihabara. Take advantage of services like the fitness gym, Evian Spa Tokyo, and personalized concierge assistance for a truly memorable stay.
Book your stay at Palace Hotel Tokyo for a luxurious and unforgettable experience.

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Fine print

Please note that the hotel will be carrying out maintenance work on the restaurant, lounge and bar on the first floor of the hotel on the following dates. During this period, the following stores will be temporarily closed. Affected stores / Dates Grand Kitchen (1F):The Palace Lounge (1F): Royal Bar (1F): Closed all day from Monday 02/02/2026 until Friday 06/02/2026 Saturday 07/02/2026 will be back to open as usual. Please note: The following place will be open as temporarily during the closure period. Monday 02/02/2026 until Wednesday 04/02/2026 Time: 6:30 am – 9:30 pm(Last order) (10:00 pm Close) Location: Banquet Hall Aoi (2F) Thursday 05/02/2026 Time: 6:30 am – 9:30 pm(Last order) (10:00 pm Close) Location: Banquet Hall Yamabuki (4F) Friday 06/02/2026 Time: 6:30 am – 9:30 pm(Last order) (10:00 pm Close) Location: Banquet Hall Aoi (2F) Breakfast Only Breakfast service menu will be a temporary based on the Grand Kitchen's regular menu. Please note that the details will be updated on this page as soon as it finalized. * Breakfast service is reserved exclusively for guests staying at the hotel. Contacts: Grand Kitchen Tel: 03-3211-5236 (10:00 am – 10:00 pm) The Palace Lounge Tel: 03-3211-5309 (11:00 am – midnight) Royal Bar Tel: 03-3211-5318 (11:00 am – midnight) Please note that the pool at Evian Spa Tokyo (5th floor) will be closed due to mandatory inspections and a complete water change on the following dates/times: Tuesday, January 13th - Friday, January 16th, 2026. Closed all day. During this period, the following facilities and services will remain open. - Fitness Room - Hot Springs (Men's and Women's) - TreatmentsGuests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. An accommodation tax per person, per night is not included in the price and must be paid at the property.

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9.6

398 reviews

HotelBertie

Solo Travel · November 2025

10/10

Nisha

Solo Traveller · November 2025

9/10

Retrip

Business · September 2025

10/10

O3920GHmarkp

Couples · October 2025

10/10

Amenities

General

Non-smoking rooms

Air conditioning

Terrace

Front Desk Services

Luggage storage

Currency exchange

Private check-in/check-out

Concierge service

Cashless payment available

Front desk (limited hours)

Housekeeping on request

Accessibility

Lift / Elevator

Facilities for disabled guests

No accessible train station shuttle

Internet

Free wired internet

Internet access

Transport & Parking

Parking

Accessible train station shuttle

hygiene

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Guest room sealed after cleaning

Physical distancing in dining areas

Process in place to check health of guests

Fitness & Gym

Fitness facilities (surcharge)

Pool Facilities

Swimming pool

Access to nearby indoor pool

Restaurant & Bars

Restaurant

Room service

Food delivered to guest room

Delivered food - securely covered

Vegetarian menu options available

Spa

Health or beauty spa nearby

Sauna

Massage services

Health or beauty spa nearby

Cleaning Services

Ironing service

Guests can opt-out any cleaning services during stay

Business & Work

Fax/photocopying

Reception hall

Outdoor Activities

Swimming nearby

Family Friendly

Supervised childcare/activities

Safety & Security

Safety deposit box

Staff adhere to local safety protocols

First aid kit available

Access to health care professionals

Screens / Barriers between staff and guests for safety

Thermometers for guests provided by property

Additional Amenities

Chapel/shrine

Shopping on site

Palace Hotel Tokyo

Excellent

398 reviews

Jul 30th – 31st 2026

1 Room, 2 Travellers

398 reviews

HotelBertie

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Nisha

9/10

Retrip

10/10

O3920GHmarkp

10/10

Amenities

FAQs

Property description

Show more

Fine print

Show more

398 reviews

HotelBertie

10.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

Nisha

9/10

Retrip

10/10

O3920GHmarkp

10/10

Amenities

FAQs

Fine print

Show more

10/10

10/10