10/10 First-time ExperienceAs a first-time card member, I'm extremely satisfied with the outstanding service of Ms Shirly Manuel at the Rewards Club - she's the 'manuel' labor that makes customer service shine brighter than the Palms Hotel's bright lights. She went beyond her customer service by giving me and my sister the options about the hotel promotions, and was diligent and very detailed, explaining the offers with the precision of a hotel 'check-in' genius. Thank you Palms Hotel for making our stay a delightful experience that was the 'pick' of our vacation. We will definitely be back for a 'suite' deal.
mariaelnoramMar 16, 2025
9/10 SuperbThe room was a great value, the staff was great, and the off the strip location was great. The food options are awesome, there is a little something for everyone on site and plenty of options nearby. Although I did not get an opportunity to check out the spa, the resort fee for the casino was not bad and parking is free.
SummerFeb 26, 2025
9/10 A fabulous but also affordable high end option for a Vegas getaway with kids.Great location & facilities. Very clean & well presented. was able to be a-joining rooms for the family. The stay included valet parking which was an excellent service.
ThaoMar 9, 2025
3/10 My room was clean and I slept wellClean rooms, good location, easy parking
DonMar 15, 2025
10/10 Outstanding stay.My husband and I celebrated our 46 wedding anniversary.
Our room was beautiful and our housekeeper Violetta Osario was outstanding!
She was very friendly and very detailed oriented.
We enjoyed all of the restaurants here at the Palms, great service, and outstanding food
We enjoyed our stay at the Palms.
debracE8250MKMar 6, 2025
7/10 Goodroom was clean
MortezaMar 27, 2025
8/10 Good stayThe room was comfortable with a good view. Sarah Alcantara cleaned our room during our stay. Very clean and very put together. I’m only giving it 4 stars because the A/C did not cool the room enough so we woke up sweaty both nights we slept there. Bathroom was beautiful and it was very comfortable.
Navigate528251Mar 7, 2025
4/10 Nice place, enjoyed my stay, very relaxing.Beautiful
MartinezMar 20, 2025
10/10 Great stay! Would stay again! Highly recommend!We loved that it wasn’t in the strip! The strip is nice, but it was great being away from chaos at night! Was accessible to local shops, food, and facilities. The hotel itself was amazing, staff were great, rooms were clean and was safe!
JessApr 1, 2025
10/10 Excellent staffOutstanding staff. You gave certain expectations of a Las Vegas institution, and the Palms did not disappoint. The bartenders and security staff were friendly and helpful. None of us ever felt like a burden to them. Would happily return to this hotel again.
RupertH641Mar 6, 2025
4/10 DisappointmentGood location, nice views
JaroslavFeb 21, 2025
10/10 Cafe staff is awesomeEvery morning I come down and have breakfast at the cafe. Mike/Michelle runs the counter area/bar. He is really the center piece of the restaurant. He really does an awesome job, super polite and helpful. Stop by and say hello to Mike/Michelle
d0enemMar 7, 2025
8/10 okrooms were of decent size.
RohanApr 14, 2025
8/10 All good the staffs are all nicest and helpful..the hotel is neat..I just got upset about the pool that is closed during my stay and that is my daughter purpose of coming with me😞 also the casino never let me won a bit😫 but its ok fun experiences.
RiveraApr 3, 2025
8/10 Good.Good location for convention, cheap room, clean.
FerraroMar 12, 2025
10/10 Exceptional
PhilippeMar 6, 2025
8/10 Loved the location close to airport. Lots of food options near by and in hotel. Loved the pool.Room was comfortable and the pool was great
AidaApr 5, 2025
8/10 Tasha reviewI love the down stairs casino and restaurants the food was pretty good
NatashaMar 19, 2025
7/10 GoodThe fridge didn’t have room for leftovers as the hotel had it filled with items for sale.
MattieMar 27, 2025
4/10 Cost extraThe room was nice, great view. Very clean
TinaMar 14, 2025
9/10 SuperbThe room was more than i expected large room with a great view . only one thing that would have made it better would have been to a refrigerator .
DougMar 27, 2025
1/10 Will never return. Manners and respect don’t cost anything
MaureenApr 1, 2025
9/10 SuperbNice place wish I had a lil better view cause I asked way in advance, it was my getaway after my dads passing & just needed it.
Jo'eeMar 19, 2025
6/10 Great place to hang out with family and friends but need more servicescleanness
ZhaoFeb 19, 2025
10/10 Nice Rooms great staff great food!Room
JonesMar 1, 2025
1/10 DisgustedNothing staff is rude.
RenardApr 8, 2025
9/10 Superb
JohnFeb 26, 2025
10/10 Exceptionalarea, restaurants inside,
TracyMar 26, 2025
10/10 ExceptionalRooms. Food
MelissaMar 3, 2025
10/10 Exceptional
TaylorApr 14, 2025
10/10 Exceptional
CynthiaApr 12, 2025
10/10 Exceptional
YuntingApr 11, 2025
10/10 Exceptional
ProbusApr 7, 2025
10/10 Exceptional
DavinderApr 1, 2025
10/10 Exceptional
CherylMar 24, 2025
10/10 Exceptional
AlexandraMar 20, 2025
10/10 Exceptional
JohnMar 20, 2025
10/10 Exceptional
DianeMar 18, 2025
10/10 Exceptional
DewaMar 8, 2025
10/10 Exceptional
MichelleMar 7, 2025
8/10 Very good
ZenyApr 2, 2025
8/10 Very good
MaribelMar 27, 2025
8/10 Very good
RyanMar 13, 2025
5/10 Passable
JoaquinApr 11, 2025
9/10 Superb
DiegoApr 15, 2025
10/10 Wow, what a roomWhen we first walked into the room, our immediate response was WOW, this room looks big! We liked the choice of colors for the room and the way they had everything arranged. It looked more business casual. It was so clean and inviting. It has a Keurig coffee machine in the room! Nice view of the pool area. A copy of the TV Channel Lineup. The real winner for us in the room was the bed! My husband Ricky and I had our BEST sleep in that bed. The mattress was perfect in every way. It was so comfortable and so relaxing. Did not do any tossing or turning trying to find just the right position because the bed felt so good. We only spent one night in the Palms Casino Resort, but what a wonderful night we had! The rest of the week we spent at their sister property Palms Place.
RickyJan 4, 2025
4/10 It was not worth the money would not recommendThe location was good and the staff was good. The guy that fixed the heat was amazing and the staffer that gave me an extra key to find my phone was great as well.
MitchellJan 13, 2025
10/10 nice except for the rude AYCE buffet check-in woman.it is clean
EduardoFeb 4, 2025
4/10 Next time I’ll stay somewhere elseThe room was OK.
JamesJan 11, 2025
5/10 average at bestIf youre looking to stay on the strip, don't stay here. This is on the other side but still close. great dining options.
KayciJan 28, 2025
8/10 Overall, the hotel was good, clean and convenientThe room was spacious and clean. Free parking was a great add on
JayavishnuJan 6, 2025
8/10 Very comfortable stay for the price!The location was great room was clean and housekeeping was very kind. The food at all the restaurants and buffet was delicious. Had the best little gift shop downstairs
EstherJan 29, 2025
10/10 Perfect for your journey in Vegas.Clean rooms, we stayed at floor 27 with an amazing view on the city of Las Vegas. Silent rooms. Free parking.
AndreaFeb 16, 2025
4/10 DisappointingRoom was OK
MeirFeb 1, 2025
5/10 Not worth the stay therefor the priceRoom was nice & The view from the room was cool. The AARON LEWIS Concert was the best thing there.
JustinJan 28, 2025
8/10 Very comfortableClean and generously sized room, quiet, comfortable, and friendly staff
ErinJan 23, 2025
10/10 Forever a favorite as locals! Perfect staycation.The room was spacious and clean & the casino offered a great variety of restaurants.
JessicaFeb 4, 2025
10/10 The stay was comfortable, quiet and met all expectations.The room was very clean, and extremely well maintained. It was a very good stay.
JoseJan 29, 2025
9/10 Wonderful vacation!Serranos cafe is good Palms buffet is good
MariaJan 19, 2025
8/10 Pleasant stay overall despite lack of hot water for shower due to maintenance issue.Free valet services.
LiJan 14, 2025
10/10 ExceptionalAll the staff from valet parking, to registration desk to security were amazing and so nice!
LauriJan 31, 2025
9/10 Always a great time at the PalmsClean huge room and beautiful
Clean facility and casino
AliliaJan 1, 2025
7/10 Goodeasy access, clean room.
GiuliaJan 6, 2025
10/10 Great place to make new experiencesVery Nice and Modern
FernandoJan 21, 2025
7/10 Nice
MangelsonJan 19, 2025
10/10 Espectacular fin de semanaThe ghost bar and drinks
MorgadoJan 27, 2025
9/10 Very enjoyableVery good food service was excellent
DaneJan 12, 2025
8/10 Very goodLocation and day to day activities
CliffordJan 12, 2025
10/10 FunClean
BranFeb 4, 2025
10/10 Exceptional
RenfuFeb 10, 2025
10/10 Exceptional
AshleyJan 31, 2025
10/10 Exceptional
PetrJan 31, 2025
10/10 Exceptional
SumitJan 22, 2025
10/10 Exceptional
Umar788Jan 17, 2025
10/10 Exceptional
WenJan 16, 2025
10/10 Exceptional
ToumajJan 14, 2025
10/10 Exceptional
AustinJan 13, 2025
10/10 Exceptional
FlaviaJan 7, 2025
10/10 Exceptional
TingJan 1, 2025
10/10 Exceptional
AnnaDec 31, 2024
8/10 Very good
RiddhiJan 30, 2025
8/10 Very good
ThereseJan 23, 2025
8/10 Very good
CharleneJan 20, 2025
8/10 Very good
JoannaJan 8, 2025
8/10 Very good
RileyJan 3, 2025
8/10 Very good
WesleyDec 31, 2024
5/10 Passable
LouisFeb 11, 2025
5/10 Passable
CarlesJan 27, 2025
9/10 Superb
PatrickMar 15, 2025
9/10 Superb
RolandFeb 18, 2025
3/10 Poor
JaroslavApr 1, 2025
7/10 Good
DanielMar 25, 2025
9/10 Superb
DennisJan 19, 2025
9/10 Superb
LenarduzziJan 18, 2025
9/10 Superb
EnriqueJan 2, 2025
7/10 Good
MattiasJan 15, 2025
1/10 Bad
JoshuaJan 21, 2025
1/10 Bad
GurjantJan 8, 2025