Park Plaza County Hall London
1 Addington Street, London
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Good
8564 reviews
8.6
Modern Family-Friendly Hotel on London's South Bank
Convenient Location: Located minutes away from iconic landmarks like the London Eye, Big Ben, and the London Aquarium.
Comfortable Accommodation: Spacious rooms with Smart TVs, work desks, and some with microwaves. Enjoy free Wi-Fi and 24-hour room service, with some rooms offering stunning views of the London Eye.
Wellness and Dining: Indulge in Mediterranean cuisine at Atrio Restaurant & Bar, and start your day with a full English breakfast. Relax at the gym's sauna, steam room, and treatments.
Ready to experience the best of London? Book your stay at Park Plaza County Hall London now!
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Popular Amenities
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1 Room, 2 Travellers
Guest Reviews
Overall
8.6(8564)7/10 Excellent location though rooms in need of some tlc
The location is excellent, a short walk from Westminster and an easy tube ride to everywhere we wanted to be. The bed was comfy and rooms very quiet so easy to get a good night's sleep. The complimentary drink on arrival was a nice touch plus drinking water, fruit and sweets in reception. The main areas of the hotel were nicely presented, though we didn't use the bar or restaurant. We booked a suite so had a little kitchen where we made our own breakfast before heading out which was really handy.
HeatherApr 13, 2025
10/10 Could not fault, the staff & service made this hotel excellent
The staff here were incredible, from front of house to the restaurant which is why it's worth 5 stars. We were upgraded on check in to a studio suite (room 103). Very clean and peaceful despite being in a busy yet convenient location. You could go to most hotels & find faults. I'm not interested in reviewing missing grout around tiles etc, the service makes this hotel. Breakfast excellent with good choices. Loved the times & that you can have a late check out without having to rush. A few minor issues that we addressed & will not go into detail as they were dealt with really well. The senior management should be really proud of their team who do an amazing job. Room service was good.
Central location 5 min walk from either Waterloo or Westminster underground
JimnessMar 15, 2025
9/10 Superb
The staff at check-in were very friendly and helpful. The room (deluxe double) was spacious and very clean. Nice to have a fridge with cold mineral water provided. Breakfast buffet had a great choice of hot and cold items - very well organised as it was busy , although I was allocated a table swiftly. The Easter decorations were a nice touch & there was an Easter bunny giving chocolates to children, which was lovely.
FrancescaApr 20, 2025
4/10 Unhappy with the service from
The location and the fact there are family rooms was the only good thing. I stayed here 2 years ago and the standards have really gone down hill since
MariaApr 18, 2025
9/10 Superb
Breakfast is excellent, staff are all very courteous, rooms are comfy, hotel is very centric and lots of food markets and restaurants around. The train station is just a couple of minutes walk and there are several subway lines stopping at Waterloo, so it is very easy to move around both on foot, by train and by subway. The neighborhood is safe and has a hipster vibe. We loved all the food markets and options.
ValentinaApr 23, 2025
8/10 Great stay with little hiccups.
Central location, right next to Waterloo station and the London Eye. House of Parliament and Trafalgar Square in walking distance. Nice modern building with big enough rooms. Good breakfast selection. Nice helpful staff.
PeggyApr 22, 2025
5/10 Disappointed
Room was too hot there was no ac. Temperature was set at 23.8 in the middle of the night. Was too uncomfortable and could not sleep. When we first got there and maintenance was sent they said temperature is fine and left so didn’t bother calling again as they weren’t going to fix it. Also the bathroom was not very nice. Sink tap and shower tap had green mould all over it, toilet seat was broken. Very disappointing stay. We have stayed here multiple times and had excellent rooms but this time unfortunately we were given an old/damaged room.
HumaApr 12, 2025
10/10 Wonderful Stay at Park Plaza County Hall London!
We had a fantastic stay at Park Plaza County Hall London! The location is perfect, just a short walk from major attractions. The rooms were clean and comfortable, but the highlight of our stay was Shanto, the concierge. He was incredibly helpful and made our trip even better by assisting us with booking Madame Tussauds tickets. His professionalism and kindness truly stood out. If you're looking for a great hotel with excellent service and a prime location, this is the place to stay! Highly recommended!
442sancharidMar 12, 2025
8/10 Lovely stay with family - very accommodating and lovely staff - location is central to all attractio
We loved the family suite. The convenience of having a kitchenette was fantastic. It had two wings - one for the parents - one for the kids - floor to ceiling windows. The staff are what made it. In one of the busiest times (Easter weekend) each and every staff had a smile on their face and they looked after the kids --- I was really impressed by the service.
AniqaApr 20, 2025
10/10 Incredible 30th Birthday stay
What an incredible stay. Arrived early and left our luggage at the hotel, went back later and had an easy check in, staff were lovely. They upgraded my room and left a birthday card, dessert and prosecco as it was my 30th. The room was spacious with lots of facilities and robes and slippers. Room service was swift and the food was delicious. About 10 minutes to the London Eye on foot so perfect location as it was close but didn't feel noisy.
CharlotteApr 13, 2025
7/10 Generally fine for a short stay
Hotel in a good place and convenient to Waterloo underground and the places we wanted to see.
Hotel generally smart and clean
Remote access via phone app was ok as it saved queuing at reception
PaulApr 20, 2025
10/10 Exceptional
Everything!!
Our welcome to the hotel couldn't of gone any better, and our kids were made to feel like royalty. Staff in the restaurant and bar were also very attentive.
The rooms were large and very clean. Housekeeping were friendly.
Breakfast was good and there was plenty of choice for my fussy 4 year old..
The location is awesome too.
There is literally nothing not to like about this hotel.
EllaApr 16, 2025
5/10 We had an enjoyable time.
The room was lovely and a very comfortable bed.
The view of The London Eye was lovely especially
when it was lit up at night.
TeresaApr 14, 2025
10/10 Fantastic
I have nothing but positive things to say about park plaza and all their staff, me and my husband spent our mini moon here and we had a complimentary upgrade on our second night, such a beautiful welcoming hotel and we will definitely be staying here the next time we visit London
I want to take this opportunity to thank every member of staff that made our stay so special.
Michelle Bennett
MichelleApr 15, 2025
9/10 A fantastic hotel near the main attractions of London with great facilities
This was our second time at the hotel and definitely wont be the last. From the check in process to the staff friendliness, size of the room to facilities everything exceeded our expectations.
MaurizioApr 23, 2025
10/10 Location, location, location truly excellent!
The location was absolutely perfect! I am so thrilled you can simply walk a short distance and you’re right there at the sites and transportation.
CristaApr 19, 2025
10/10 Very Pleasant
I stayed in the Park Plaza Country Hall where I had before stayed next door in the Park Plaza Westminster Bridge. County Hall tries to be less trendy, making it more relaxed and less dark. The studio room was very comfortable, breakfast and the restaurant for dinner good and the gym very decent. A very nice place to stay.
AncoM3Feb 27, 2025
8/10 Great, would def recommend an upgraded room. Nice breakfast. Friendly staff and excellent location.
My room was an upgrade room which was on the 12th floor, corner room it was very nice indeed. My sons has a twin room and only a window facing an internal courtyard which wasn’t so good to be fair.
SandraApr 17, 2025
10/10 Great location and good room
Stayed in room 1315
- Studio room with double bed
- Separate area with sofa that is a sofa bed and separate TV
- Kitchenette
- shower and bath tub
- view of Waterloo Station
Room
8/10
Cleaniness
9/10
Kitchenette
7/10
Bathroom
9/10
Location
10/10
Breakfast
9/10
Q5556RHdavidtFeb 27, 2025
8/10 Family-friendly hotel at a Great Location with lovely staff.
Great location.
MarieApr 20, 2025
6/10 Dated and unfriendly
Location is excellent for tourists but the hotel is now so dated. The communal areas are kept well but the rooms need some attention…photo is of the bathroom floor. Breakfast wasn’t great and reception staff were not welcoming. It’s not good value for money.
Jody1974Feb 27, 2025
9/10 Have stayed in park plaza Westminster bridge and Riverbank previously. All excellent, and County Hall was great too. Had
Reception staff friendly, got a free room upgrade, housekeeping staff friendly & helpful, room very clean, facilities very good, would definitely recommend.
LeonieApr 14, 2025
8/10 Handy Location of London at Decent Price
Location is very convenient to public transport and Thames attractions.
JimApr 11, 2025
10/10 Exceptional
The perfect stay for our family! We walked all of the main attractions from the hotel no problem at all. Our room was exceptionally large for such a central hotel! We are travelling from Australia and will happily recommend this hotel to friends & family!
MelissaApr 11, 2025
2/10 I would not stay there again
The superior double room was a shoebox! The shower knobs were loose and dangerously difficult to control. The maid never showed up until 19:00, and the cleaning was minimal and poorly done.
The location was good but that’s all it had.
PatriciaApr 13, 2025
3/10 Poor
I liked the location, the rooms were ok. The staff was kind
BonaApr 15, 2025
8/10 Fantastic stay with a great location and really friendly staff
Our room was brilliant and the views were fantastic of the London eye and Big Ben ! The added Prosecco in the room was a lovely extra thank you!
AndrewApr 13, 2025
8/10 Overall excellent location nice friendly hotel good base to explore London. Rooms could be updated just a lick of paint
Location and overall nice environment
AndrewApr 13, 2025
5/10 Passable
Room was clean and well kept and had all facilities needed
AshleeApr 20, 2025
9/10 Pleasant
Staff were so nice and Informative.
Little bit of a wait as there was a little problem when we were checking in, so we got free complimentary drinks. The bar area was lovely and the room was very comfortable.
RachelApr 17, 2025
9/10 Comfortable but expensive
Large comfortable room with large bathroom. Comfortable bed. Conveniently located in Waterloo area. Lots of food choices at breakfast.
AnonymousApr 21, 2025
7/10 Bittersweet
It’s a bit expensive considering what you get. Breakfast buffet is always crowded; food choices aren’t really that good. The hotel should be a 3-star hotel at maximum
MohamedApr 17, 2025
9/10 Superb
Central, walking distance from Waterloo underground. Very comfortable room for families. Good breakfast. Very helpful staff.
ZinaApr 22, 2025
10/10 The perfect stay.
Staff were fantastic with my children. It was Easter when we travelled and they were given chocolate, lolly pops and an easter trail which they loved.
HaywardApr 22, 2025
9/10 Lovely stay, great location.
Lovely experience. Great location. Room with double bed & sofa bed. Plenty of room. Very clean. Noise was non existent. Slept really well.
SianApr 14, 2025
10/10 Fantastic central location with easy links to major attractions in London. Really good breakfast offering and highly rec
There is nothing to dislike about this hotel!
EleanorApr 16, 2025
8/10 Great stay at a centrally located hotel, highly recommend it.
The hotel has great location very close to top attractions and lots of restaurants.
JennyApr 21, 2025
9/10 I will be staying here again and would recommend it to anyone.
A all round fabulous experience.
The staff go above and beyond their role to make the customer happy.
AaronApr 11, 2025
9/10 Superb
Excellent client service, super clean and comfortable! The rooms were a bit small, but it is expected in London. I would definitely stay here next time
PamelaApr 15, 2025
10/10 Would highly recommend this hotel, we will return.
The location for our visit was superb. The restaurant food was amazing and staff very friendly.
CaraApr 11, 2025
7/10 Hotel a bit tired. Instant coffee, no robe or slippers, no shower cap Taps and toilet needed repair .
Good location. Comfortable but basic.
RupertApr 13, 2025
9/10 Lovely visit fab hotel
Loved the hotel. Fab breakfast and room. We paid for surprise upgrade and got a lovely junior suite city view
LaneApr 13, 2025
9/10 Superb
Great location and great size room.
LaurenApr 22, 2025
3/10 The location is great, staff was friendly. but the facility is not good. when having the shower the water is everywhere,
HelenApr 12, 2025
10/10 Fantastic
Gave us a free upgrade to the penthouse suit totally made our trip to London. Thank you the staff were amazing
PatrickApr 13, 2025
10/10 Really enjoyed a short break with the family and Kids loved the view!
Great location, clean hotel and nice staff
AdamApr 12, 2025
10/10 Exceptional
Location was excellent. Beside the tube and short walking distance to other attractions
YvonneApr 20, 2025
10/10 Very nice hotel -would highly recommend
Perfect location
MariaApr 16, 2025
7/10 Ok for the money
Fast check in and check out. Very nice people.
DarioApr 16, 2025
3/10 Not clean
Location and restaurant
JulieApr 20, 2025
10/10 Amazing hotel
Nick the luggage man went above & beyond to make our stay enjoyable
LorraineApr 14, 2025
9/10 Delighted as always
Great staff , I always feel very comfortable there
SallyApr 18, 2025
10/10 Ideal location, lovely room
Really friendly staff, great breakfast
JessicaApr 14, 2025
10/10 Exceptional
Simpaty of staff, quality overall
DavidApr 15, 2025
9/10 Very convenient for our short stay
Great location
NicolaApr 23, 2025
10/10 Stay was amazing!
Good location!
SnehaApr 20, 2025
10/10 Perfect
Loved everything about it
DanielApr 17, 2025
10/10 Best Location
Staff
IwndApr 12, 2025
9/10 Value for money
The location
SokratisApr 20, 2025
8/10 Very good
Great breakfast
DianaApr 23, 2025
10/10 Memorable stay
MichaelApr 13, 2025
10/10 Exceptional
MichaelApr 22, 2025
10/10 Exceptional
PavloApr 21, 2025
10/10 Exceptional
GaryApr 19, 2025
10/10 Exceptional
DebraApr 18, 2025
10/10 Exceptional
JemmaApr 18, 2025
10/10 Exceptional
HumaidApr 18, 2025
10/10 Exceptional
AhmarApr 17, 2025
10/10 Exceptional
MarieApr 17, 2025
10/10 Exceptional
NeilApr 17, 2025
10/10 Exceptional
JeffreyApr 16, 2025
10/10 Exceptional
MarkApr 15, 2025
10/10 Exceptional
NatalieApr 13, 2025
10/10 Exceptional
CarliApr 13, 2025
10/10 Exceptional
IndyApr 13, 2025
10/10 Exceptional
IndyApr 13, 2025
10/10 Exceptional
IndyApr 13, 2025
10/10 Exceptional
IndyApr 13, 2025
10/10 Exceptional
SarahApr 13, 2025
10/10 Exceptional
AdamApr 12, 2025
8/10 Very good
PatrickApr 21, 2025
8/10 Very good
LynnApr 17, 2025
8/10 Very good
AnaApr 11, 2025
5/10 Passable
KawtherApr 23, 2025
6/10 Pleasant
WilliamsApr 12, 2025
9/10 Superb
AlisonApr 22, 2025
9/10 Superb
VashisthaApr 22, 2025
9/10 Superb
TsionApr 22, 2025
9/10 Superb
SimonApr 22, 2025
9/10 Superb
AdamApr 20, 2025
9/10 Superb
JillApr 19, 2025
9/10 Superb
ArzooApr 19, 2025
9/10 Superb
MarthaApr 18, 2025
9/10 Superb
Brown2jeApr 15, 2025
9/10 Superb
CraigApr 12, 2025
9/10 Superb
EmilieApr 12, 2025
7/10 Good
MatthewApr 19, 2025
7/10 Good
RyanApr 16, 2025
7/10 Good
MayoufApr 14, 2025
7/10 Good
KatharinaApr 13, 2025
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Amenities
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Sauna
Non-smoking throughout
Concierge service
Wheelchair accessible
Kid meals
Lower bathroom sink
Emergency cord in bathroom
Fruits
Pet bowls
Steam room
Pet basket
Cashless payment available
Fire extinguishers
First aid kit available
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
CCTV outside property
24-hour security
Security alarm
Key card access
ATM/banking
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Self parking (surcharge)
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
Covered parking
Vegetarian menu options available
Bulk dispenser for toiletries
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House rules
Check-in
03:00 PM
Check-out
11:00 AM
Cancellation policy
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.