Property was not the same as photos shown on Expedia. No toaster, but there was a blender?? No cover on one box spring, no headboard in one room, mattresses very uncomfortable, actually thought I migh...Property was not the same as photos shown on Expedia. No toaster, but there was a blender?? No cover on one box spring, no headboard in one room, mattresses very uncomfortable, actually thought I might be sleeping on a box spring. Linens were old and pilly. carpet in bedrooms not vacuumed and very stained. 4 bath towels, 2 hand towels, 3 face cloths for 5 people - requested more - promised but never delivered. Hardwood floors were heaved (like speed bumps) in two areas - actually dangerous to walk on - I had to walk 82 year old mother around in fear that she fall and break a bone, condo should not have been available to rent. Received an apology after checked in but should have been advised before hand and offered another location. Was told by Jackie she would contact management for some compensation but never heard back - what a surprise! Oven was dirty, oven mitts were very old and dirty. No dish cloth, only a very old used sponge. Paper towel holder -no paper towel. All these little things make for a bad experience. Charged $95 cleaning fee - and I had to vacuum floor myself. Only positive was the location of the condo. Name is misleading as no right minded executive would ever stay at this property. Unfortunately when I booked property, it was new to Expedia and there were no reviews. I would recommend that Expedia take this property off their site to save reputation. I called Pelican Executive Stays before my departure to ensure they knew 5 people stayingShow More
