8/10 Good location, some rooms appear dated and worn and don't think you'll get any handicapped parking!While we were unable to enjoy the attractions of the Fremont Street Experience during this stay, the location of this hotel directly at the head of Fremont Street is very attractive if you want to walk across the street to get there. Despite the poor showing by the employee discussed in the next question, I really would rate the remainder of the staff with 10 stars out of 5 for courtesy and helpfulness, starting with the desk agent who noted my spouse's difficulty with walking and placed us in the tower closest to the parking lot, to the cleaning staff who were immediately forthcoming with requested supplies. However, the behavior of the employee noted below was egregious enough to cause my low rating.
If you don't want to hear the noise of Fremont Street, you'll want to be in a higher floor or in the South Tower. We were in the South Tower this time and noted very little noise. I believe the South Tower is older than the North Tower and the room showed that. It was spotlessly clean but showed age and wear such as damage to the bottom of the toilet/tub door as noted in the next question. Plenty of USB charging locations were provided which is always appreciated in our modern, digital, power-hungry world.
GlenMar 11, 2025
4/10 No thanksI liked the location. Honestly the grumpy old guy who checked us in and had no customer service appeal. Not friendly at all. The beds were hard and had to request extra pillows to try to make it comfortable. We ran out of toilet paper and the shower made a LOUD shrill when trying to use hot water. There was a non working lock on the door and it felt like someone could walk in at any time. I heard you had updated just not on floor 21 yet and honestly can’t believe for the price how unimpressed I was. I won’t stay here again. The quality and value are just non existent.
MeresaMar 11, 2025
10/10 Susan is amazing“We had a fantastic experience during our stay, thanks to the wonderful staff. Susan at the counter was incredibly friendly and helpful from the moment we arrived. We shared the reason for our visit, and she went above and beyond to ensure we were placed in a room close to where we needed to be. Her warm and welcoming attitude made a great first impression, and we truly appreciated her assistance.
Our room was quiet, comfortable, and conveniently located near the conference rooms, which made our stay even more convenient. The space was well-maintained, and we were able to get a good night’s rest without any disturbances.
Housekeeping was also excellent—friendly, efficient, and quick to respond to any requests. They kept our room spotless and made sure we had everything we needed. It was clear that the staff genuinely cared about the guests’ experience.
Overall, we had a wonderful stay and will definitely be returning. A huge thank you to Susan and the rest of the team for making our visit so enjoyable. Their kindness and professionalism did not go unnoticed!
triciap864Mar 20, 2025
8/10 It was an experience…It wasn’t a terrible stay. You need to do away with the automated phone service. Its was of no help what so ever. It was quite frustrating. Upon arrival there were no towels in our room. I called the broom service for towels and got the automated service and it just kept looping me around and then it wouldn’t let me leave a voicemail because the voicemail box was full. I had to call the front desk to get towels took them a little over a a little over a hour to bring towels. Complimentary coffee in the rooms would have been nice and maybe a mini fridge. The staff, however, was friendly and very helpful!
54annelgMar 20, 2025
10/10 Awesome stay will definitely stay there againLocation was awesome we enjoy the location close to literally everything on Fremont Street! Motel room was very clean the only down fall is that you needed to ring 24 hours ahead for cleaning, and that’s even if you wanted toilet paper!
Restaurants are nothing to write home about but overall great location
KahuiMar 4, 2025
9/10 SuperbI have stayed here a few times prior.
The only thing, there was not a concierge on our arrival so we needed to roll our luggage to the registration desk.
At the registration desk, the line signs were right next to each other so someone that prepaid and just need a room key was still dumped into anyone that had to go through the process.
Our room was not ready, that was okay because our bags were held at luggage hold (secured) so that we could go for lunch.
Clean rooms, extra towels delivered in proper time too
I'll stay again.
CarolMar 5, 2025
1/10 clean but tiny bathroom fridge didnt work air conditioner made loud whining noises. Desk didnt care
RobertMar 20, 2025
2/10 Would not recommend this hotel especially if you have bad allergies.The worse hotel ever. The room was soooo dirty there was dust everywhere as if they never cleaned the room for months. The carpet smell bad. I will never return to that hotel ever again. And when I tried to check out this lady was not friendly at all and talked to me as if I was begging her for money.
ruthbG3615QLMar 20, 2025
4/10 DisappointedWe enjoyed the donut coffee shop. We tried the restaurant on the first day of arrival but didn't like the breakfast.
GladstoneMar 10, 2025
10/10 Best value in Las VegasThe staff was super friendly and accommodating. I come to Las Vegas 2 to 3 times a year and I ALWAYS look forward to staying in the Plaza Hotel. Perfect location to me right on end of Fremont Street. Best value for a high-quality clean well maintained and affordable hotel. 👌🏼
ThomasApr 10, 2025
8/10 Very good to be at Fremont StRoom is definitely is big for one person, the bed is comfortable, location is perfect for who is looking to stay at Fremont St
EdmirMar 27, 2025
10/10 Marlette shines the reception area!Marlette at reception made this entire stay at the Plaza most comfortable! She provided myself and other guests with all the information about the Plaza Hotel! It was her friendly smile and positive attitude that was so comforting! I felt that this was the hotel I belonged in!
garylZ3414VCMar 20, 2025
7/10 GoodSpacious room and comfortable bed.
KeelyMar 4, 2025
10/10 Fun in Vegas with the familyLocation was spot on. The woman that helped me this morning to book another night because my husband was sick was wonderful.
CathyMar 18, 2025
10/10 Affordable Fremont StreetI love the location, Fremont Street has great restaurants and entertainment. The room was comfortable, clean and I had a great view of Fremont Street. Self parking was a plus for me, it wasn’t too far of a walk to the hotel and I didn’t need to valet.
Departure55023636672Mar 20, 2025
10/10 Always a great stay at the plaza.We love the plaza. It’s usually our go to place to stay in Vegas. The beds are very comfortable. The room is always very clean.
AngelaMar 29, 2025
2/10 Very poorLocation
CorrieMar 24, 2025
1/10 Avoid if you can. They also slap a $39 resort fee after you book and check in.This is probably the worst hotel experience I’ve had. Noisy fan in the bathroom and a/c unit and no towels. They don’t think much of their guests.
EdwardApr 15, 2025
8/10 Our stay was overall an excellent experience and we would stay there again.Location was Spectacular! Loved the Carousel Bar and bartenders were So friendly!
DanielMar 6, 2025
8/10 Family weekend for St. Patrick dayLocation
CathyMar 19, 2025
7/10 Make sure everything is working correctly in the rooms.Lots of friendly people
TracyApr 11, 2025
9/10 We had so much fun easy to all of downtown VegasIt was clean and people were friendly … parking was great … easy to all of downtown Vegas
RobertaMar 25, 2025
10/10 ExceptionalThis is a great location! We have stayed here the past 3 trips and love it!
HeatherMar 18, 2025
4/10 Absolutely no bang for your Buck!The View! Circa Pool Deck & Fremont visible.
ReginaMar 12, 2025
8/10 Nostalgic, Classic, Old Vegas vibes, in a great locationLocation. Restaurant. Nostalgic
JosephApr 10, 2025
1/10 BadFriendly staff
JuanaMar 19, 2025
8/10 Free parking, convenient location, clean freshly renovated room. A+++Free parking, convenient location, clean freshly renovated room. A+++
PouliotMar 7, 2025
10/10 nice hotel but hard to find a near parking lot.I have a room with view to downtown but the windows was sooooo dirty that I cant appreciate the view.
TomasApr 12, 2025
7/10 Great location, great food options, old rooms.Its location on Fremont is perfect!
LaurenMar 20, 2025
10/10 ExceptionalThe staff was amazing, Nathan at chech in was so helpful, kind and knowledgeable of the area. Please give him a raise 🙏
CaraApr 6, 2025
5/10 Nice placeBeds were comfortable, good location, great hotel.
BritanyMar 24, 2025
5/10 Good value but very bare bones.Good Value. Close to Freemont Street.
ChrisMar 3, 2025
1/10 Hotel was very okd parking was not good laby man was not goodI asked them for towels they didn’t bring it
Laby man was not kind
MahdiehMar 10, 2025
8/10 Would stay here again.The staff was extremely nice at the front desk, room was clean.
RosemaryMar 27, 2025
5/10 Good value for money but not too cleanLocation given my specific need
CristianMar 2, 2025
6/10 PleasantLocation was great
MarkMar 2, 2025
10/10 Fun time.Easy to find my way around in casino & Freemont light show was right outside the door.
LindaMar 16, 2025
9/10 Very Pleasant stay I will returnEverything was great,,, excellent customer service
SharnettaMar 22, 2025
9/10 Everything was okGreat and location was great
PatrickMar 31, 2025
9/10 And trabe comfortableIt's comfortable and accessible for my family
AnaMar 31, 2025
10/10 Very great service and very good food.Very awesome employees
RubenMar 7, 2025
8/10 Very goodClean and close to Fremont st.
SchultesMar 2, 2025
6/10 uncomfortable
BinhMar 24, 2025
10/10 First time, good experienceEverything
YeseniaMar 9, 2025
9/10 Will stay again!Just a great surprise everywhere!
NeilApr 12, 2025
10/10 ExceptionalI felt it was overpriced for the room
TonyaApr 7, 2025
9/10 Superb
IevgenMar 11, 2025
8/10 Very goodLocation
GutierrezMar 9, 2025
6/10 Pleasantwifi cant work at all
TangMar 26, 2025
10/10 ExceptionalThe room and view
DwaynaMar 4, 2025
10/10 ExceptionalEverything
SamanthaMar 3, 2025
10/10 ExceptionalGreat location.
ChristineMar 28, 2025
4/10 Disappointing
ThomasMar 12, 2025
7/10 GoodLocation
DanielMar 30, 2025
10/10 Exceptional
RolandoApr 13, 2025
10/10 Exceptional
NatalijaApr 12, 2025
10/10 Exceptional
JenniferApr 6, 2025
10/10 Exceptional
SantacruzMar 28, 2025
10/10 Exceptional
JessicaMar 28, 2025
10/10 Exceptional
JuanMar 23, 2025
10/10 Exceptional
TyeishaMar 21, 2025
10/10 Exceptional
RyanMar 21, 2025
10/10 Exceptional
ChrisMar 19, 2025
10/10 Exceptional
FelixMar 16, 2025
10/10 Exceptional
KellenMar 10, 2025
10/10 Exceptional
MichaelMar 8, 2025
10/10 Exceptional
KatrinaMar 3, 2025
10/10 Exceptional
JacobMar 2, 2025
10/10 Exceptional
DavidMar 1, 2025
8/10 Very good
StevenApr 11, 2025
8/10 Very good
RyanApr 7, 2025
8/10 Very good
JoanMar 29, 2025
8/10 Very good
MiriamMar 24, 2025
8/10 Very good
MareeMar 15, 2025
8/10 Very good
ScottMar 12, 2025
8/10 Very good
BettinaMar 11, 2025
8/10 Very good
ScottMar 7, 2025
8/10 Very good
DylanMar 6, 2025
8/10 Very good
DylanMar 6, 2025
5/10 Passable
ReyMar 26, 2025
6/10 Pleasant
MiriamMar 24, 2025
6/10 Pleasant
JulianMar 22, 2025
6/10 Pleasant
AlexMar 15, 2025
5/10 Passable
ArielMar 12, 2025
9/10 Superb
RobertApr 13, 2025
9/10 Superb
ScottApr 5, 2025
9/10 Superb
MariaApr 4, 2025
9/10 Superb
LaimaApr 1, 2025
9/10 Superb
NikeshMar 26, 2025
9/10 Superb
ValerieMar 25, 2025
9/10 Superb
JessicaMar 24, 2025
9/10 Superb
RonMar 14, 2025
9/10 Superb
DianaMar 10, 2025
7/10 Good
SharynMar 30, 2025
7/10 Good
OllieMar 26, 2025
7/10 Good
TonyMar 25, 2025
7/10 Good
EwerdsMar 23, 2025
7/10 Good
MonaMar 22, 2025
7/10 Good
ClintMar 20, 2025