10/10 Great stay, great hotelMy wife and I just returned from an absolutely great six night stay there at the Renaissance Arc de Triomphe. Every part of our experience with the hotel was pleasant, from the moment they helped us with luggage from our taxi upon arrival to helping us with it when departing. The entire staff was so professional and personable and great attitudes(I travel a lot and it is just refreshing to see this). Everyone from Housekeeping to the Front Desk staff were excellent! I wish could remember everyone's name but thank you Flavio, Sham, Laviana for making us feel at home and adding to our memories of this trip.
The hotel is in a great location close to the Arc de Triomphe but also to the Metro where you can get to anywhere in Paris. The Metro #2 is just a 3 minute walk to the left of the hotel and the #1 line is to the right about a 5 minute walk(basically right by the Arc). If you prefer to Taxi, there always seemed to be one readily available.
Of course walking from the hotel is great as well to explore nearby areas.
Our room faced La Defense, and I think most rooms have a small balcony. Lighting is great in the room and bathroom.
The Breakfast buffet is really nice with many offerings including an omelet station.
Again, many thanks to the staff for their excellence! We will definitely stay here again without hesitation!
X-man60Feb 20, 2025
2/10 Below Standard ServiceThis is an ungrateful hotel which refused to recognise Marriott members.
Ms HEMIONA at front desk refused to recognise my membership despite providing viable alternatives for her to prove it. Instead of going out of the way to provide exceptional service to convenient her customer, she is going all the way to INCONVENIENCE her customer. It is only her way or the highway. Ms HENIONA was also nonchalant when told that her attitude and behaviour will be feedback to the corporate office.
During the stay, none of the management reached out to resolve the issue. They paid lip service to the corporate office saying that multiple attempts had been made to contact me but could not reach me. No attempts had been made to reach out to me.
This is a perfect example of a management who sits on a high mountain; paying lip service to corporate office while being totally indifferent to customer’s concern.
M2275SYtonypMar 15, 2025
10/10 We’ll be going back to this hotel again…it was that good!We would highly recommend this hotel. The staff couldn’t do enough for us, special thanks to Clement and Shams, although all the staff we met were friendly and helpful. We stayed in a superior room which was comfortable, clean and large for Paris. The breakfast provided a wide array to suit different tastes and was more than adequate. We were given a free cocktail and because it was my birthday whilst we were there I was also surprised with a selection of small petits fours and a birthday card. These little touches were unexpected and very much appreciated. The hotel itself is located close to the Arc de Triomphe and easy walking distance to two Metro stations, Ternes and Charles de Gaulle - Etoile. We enjoyed our stay so much that we agreed we would stay at this hotel again on our next visit.
Steve_and_San4458Mar 1, 2025
10/10 My go to choice in Paris!This will be my go to choice for Paris. The hotel is clean and quiet. The staff goes above and beyond to help make you more comfortable. I noticed many guests were from the U.S. and the staff spoke English well. Major shout out to Lavanya who welcomed us to the bar and so many dinners. She’s amazing as is the other members of this hotel staff that stood out to us. Thank you Brice, Miles and Flavio. As an Ambassador level member of Marriott Hotels, I know that good employees should be recognized and respected. You all have made my stay that much better!
Flyingsue22Mar 11, 2025
10/10 Wonderful stay!We visited on a family trip to Paris. From the moment you walk in, they tend to your needs.
The room was spacious and very clean. Very quiet for sleeping. Good value!
It’s very close to everything like metro lines and attractions.
The breakfast was convenient, delicious, and there was a lot to choose from.
Would recommend!
RJW2014Mar 13, 2025
10/10 A Marriott hotel will not disappoint you!!It was everything you expect from a Marriott!! Clean and great service!!
AkhonaMar 30, 2025
10/10 ExcellentLocation
DrMar 3, 2025
8/10 Very good
AmirMar 26, 2025
9/10 Superb
PascalMar 23, 2025
8/10 Very good
GailDec 23, 2024
9/10 Superb
WaqasDec 27, 2024
8/10 Very goodAs usual
SuhailSep 23, 2024
9/10 Superb
PascalNov 18, 2024
8/10 Very good
MashaelAug 28, 2024
10/10 Exceptionalthe location is great. the room is clean and of good quality. great breakfasts. Didn't like the dinner, as there was little choice and sometimes unclear dishes.
BogdanMay 25, 2024
10/10 ExceptionalClean rooms
The location is great
SaharMay 31, 2024
4/10 Disappointing
TengJun 6, 2024
8/10 Very good
LennyJul 4, 2024
7/10 GoodThe location was great. The bed was very comfortable. The staff was very helpful and pleasant . The hotel accommodated an early check-in that was very beneficial after our long flight from Miami
PJan 7, 2024
8/10 Keep up the good workStaff very friendly
MasoodMar 6, 2024
9/10 Superb
AnthonyApr 27, 2024
9/10 Fantastic location and amazing stayRooms were fantastic. Staff attentive to all questions and did their best to help. Lovely gym area! Feels safe and great location to explore France.
BriannaJan 11, 2024
7/10 Front desk staff need to be trainedThe location , the bed the food
NajatOct 19, 2023
8/10 Very goodDrinking water was enough
MargaretDec 16, 2023
10/10 Great place to stay!!It was very clean, updated and the staff was extremely very nice! Very accommodating.
AnonymousOct 7, 2023
10/10 Exceptional
AustenDec 3, 2023
7/10 Good
HarmanJan 23, 2024
9/10 SuperbClean, comfort, friendly staff
ReniDec 28, 2023
10/10 Loved The Hotel and Would Stay Again Next Time In ParisExcellent Location. Metro Station was within walking distance. Many Local Restaurants and Bars.Hotel is clean and staff very helpful
MadhuOct 18, 2023
10/10 Exceptional
JeromeNov 4, 2023
10/10 Exceptional
GuyOct 27, 2023
8/10 Very good
KhalifaOct 18, 2023
3/10 I would not return as the service and quality do not match the price the hotel are chargingLocation was good
Bed linen was good
CharlotteJul 28, 2023
6/10 we will not come back again…
NanJul 13, 2023
8/10 They were supppse to email me my total bill at check out ; this I haven’t received till todayLocation
ShahidJul 20, 2023
10/10 Magnificent and will come back for sureLocation, service, attention, facilities, room cleanliness
MiguelJul 11, 2023
8/10 Very good
HuyAug 20, 2023
5/10 Passable
LidijaAug 23, 2023
8/10 Overall, the stay was satisfied.Location is great - 300 meters from the Arc of Triumph and walking distance to two Metro station and RER station, which makes it very convenient to travel to different part of Paris. Room is big and the bed is very comfortable. The staff are very friendly and they refill the supplements very frequently - water, tower, hotel slippers and etc. During my stay, I never worry about being lack of these. The breakfast is also good - wide variety and good quality.
HanqingMay 7, 2023
6/10 PleasantGood location of the hotel. Clean rooms, good bed, excellent room facilities. Good breakfasts. The hotel has an underground garage.
OlenaMay 4, 2023
8/10 too exspensive and needs improvement.good location clean room nice staff.
VictoriaMay 29, 2023
9/10 SuperbGreat location great staff great property...elevator was under maintenance so a bit of an inconvenient especially until the 2nd one is renovated but apart from that highly recommended...
MekdelawitMay 4, 2023
10/10 ExceptionalNice clean rooms
Amazing location just few steps from Arc De Triompe
AashitApr 22, 2023
8/10 Very good
JeylinJun 15, 2023
8/10 Very good
BennyJun 12, 2023
9/10 Superb
LarryMay 15, 2023
7/10 Good
DominicJul 11, 2023
8/10 Central, comfortable and great facilitiesBig comfortable room with a nice little balcony. The breakfast was good too and the location is probably the selling point, it’s very central
CamilleApr 7, 2023
10/10 Great location to experience the beauty and charm of Paris, but with the conveniences needed especially when traveling wGreat location for walking or catching a quick ride or the train to all of the major sites that we wanted to visit. Very comfortable room and very friendly and professional staff.
LetitiaMar 28, 2023
10/10 The right choice for the Arc de Triomphe street, and very close to the Champs ElyseesFrom my point of view, everything in the hotel was good.
Location: on the same street as the Arc de Triomphe, very close to the Champs Elysees, and close to many coffee shops and some well-known restaurants. Cleanliness: the rooms are clean and room service is available around the clock.
The staff: always welcoming the guests and very helpful.
Buffet: As for the breakfast buffet, it is not up to the excellent, but it is generally good and meets the needs.
JasemJan 6, 2023
10/10 Enjoyed the stay at this hotel. They had a nice breakfast buffet before we start our day to explore the city. Will definCloseness to Arc De Triomphe and Eiffel Tower. And Ofcourse the hotel itself is one of the best in Paris. Great hospitality and cleanliness.
NihalFeb 15, 2023
10/10 Exceptionalstaff were lovely, location is fantastic. room was serviced to a high standard
LubnaDec 21, 2022
10/10 ExceptionalHotel moderno
AlessandraFeb 9, 2023
10/10 Exceptionaleverything...............
Ggm1965Mar 23, 2023
10/10 ExceptionalBeautiful clean room.
KarenMar 17, 2023
10/10 Exceptional
SalehMar 4, 2023
8/10 very comfortablelocation is very good
RamanjitDec 22, 2022
10/10 Exceptional
MuhammadFeb 19, 2023
8/10 Very good
KhatiaMar 29, 2023
9/10 Superb
PascalApr 10, 2023
8/10 Great Holiday.The staffs were amazing and friendly., And for a solo traveler like me, 1st time in Paris, the guest relations officers provided advice and booked my travel plan for me. I requested a room with windows and natural sunlight, I was given an upgrade. Highly recommend this hotel to anyone traveling to Paris. Accessible to Champs Elysees 5 - 7mins walk, Arc De Triomphe is just 2 mins walk,
UmaDec 2, 2022
8/10 a good stay with comfy locationthe amazing helpful and friendly staff , they are always ready to help with a full smile .
NajlaaNov 26, 2022
9/10 Superbbed was comfortable and hotel reception staff is flexible in making allowance. room was ready early.
CelestDec 4, 2022
5/10 Definitely unpleasant stay, and I don’t recommend choosing this hotel.the location
MohammadNov 27, 2022
7/10 GoodThe staff especially at the front office. All of them.were helpful and friendly.. We requested for 12pm check in and they managed to do so.
JohnDec 12, 2022
1/10 I didn’t stay at your property. I checked in and checked out immediately after viewing the roomThe staff who assisted me with finding another room after you were not able to accommodate me
YolandaDec 17, 2022
10/10 Exceptional
AugustoJan 7, 2023
10/10 Exceptional
RobertDec 11, 2022
8/10 Very good
SaraFeb 7, 2023
8/10 Very good
NavneetJan 30, 2023
4/10 Disappointing
HetalNov 28, 2022
3/10 PoorLocation is amazing
SiihamNov 25, 2022
10/10 Exceptional
SaadNov 26, 2022
10/10 Exceptional
RobertNov 19, 2022
8/10 Very good
BenoitJan 13, 2023
8/10 Very good
JuxhinJan 8, 2023
8/10 Smooth and goodLocation is good . Very ncie staff
SultanSep 5, 2022
10/10 Exceptional
AbbasOct 30, 2022
8/10 Very good
FadiDec 19, 2022
8/10 Very good
PranavDec 16, 2022
8/10 Very good
KhalidDec 3, 2022
8/10 Very good
JohnOct 31, 2022
9/10 Superb
AbdulahiDec 29, 2022
7/10 Good
MaithamNov 23, 2022
4/10 location was great, but staffs and services were even better!the location was great! there are many places to eat.
the staffs were excellent, they were very helpful and positive!
JeeAug 3, 2022
8/10 Very goodspacious room
MariamSep 18, 2022
10/10 great for familiesfriendless of customer service, location and value for money
ShaimaAug 2, 2022
8/10 Very goodbest parking in Paris
for your beautiful expensive car!
AttilaAug 12, 2022
7/10 Goodlocation ..cozy..comfortable
NoufAug 2, 2022
8/10 nice place for short stoplocation
MohammedAug 24, 2022
10/10 Exceptional
WaseemSep 3, 2022
8/10 Very good
TsvetaSep 12, 2022
8/10 Very good
MontadharSep 4, 2022
8/10 Very good
ShahriarSep 3, 2022
8/10 Very good
NicolettaAug 26, 2022
8/10 Very good
DaniAug 1, 2022
9/10 Superb
IssamAug 13, 2022