7/10 GoodI recently stayed at this hotel and was very impressed with its excellent location, which made exploring the area easy and enjoyable. The staff were genuinely warm, professional, and attentive, adding a very positive touch to the overall experience.
That said, there were a few drawbacks worth noting. The room had an unpleasant smell, similar to sewage, which lingered throughout my stay and made the environment less comfortable. Additionally, the soundproofing between rooms was quite poor—noise from neighboring rooms, especially if they have children or stay up late, can be clearly heard. If you're a light sleeper, you may want to bring earplugs or prepare for interrupted rest.
Parking is available, which is a plus, but the entrance and exit are extremely narrow—tight enough that you’ll either need to drive a compact car or risk scratching your wheels on the way in or out. Maneuvering in and out requires extra caution, especially for larger vehicles.
Overall, while the service and location stand out as strong positives, the room condition, noise levels, and parking setup need improvement to offer a more comfortable and stress-free stay.
ObaidApr 8, 2025
10/10 Fantastic ExperienceWhat a great experience! When I booked our stay, I based in on the generally good reviews and nice rooms (so clean and comfortable), but they went above and beyond. They gifted our toddler son a beautiful bag of activities (drawing book, pencils, etc...), toys, and sweets. It was such a welcomed delight after a long day of travel.
Furthermore, after running into delays and the airport and traffic on the way into the city, we had to cancel our original dinner reservations. The hotel restaurant was fully booked, but they found space in the bar to accommodate our entire family.
Appreciated the wonderful customer service! Would highly recommend for travelling with kids.
bobkins123Feb 24, 2025
9/10 Very comfortable, civilized and enjoyable.Room was perfectly quiet - no noise whatsoever. Breakfast was well organized, quiet, spacious seating, coffee was good and buffet was more than adequate. Adequate number of lifts to room floors, never had to wait and lifts were fast. Housekeeping was excellent.
Location of hotel is perfect for public transport, taxis, parks, shopping, sightseeing.
ChristineMar 30, 2025
10/10 A Perfect place to stayThis is the first time we have stayed at the Royal garden but it won’t be the last. The level of service was superb from check in which was seamless to the care and attention throughout our stay. Our room was roomy, excellently equipped and had amazing views over the park and Kensington Palace. Breakfast was one of the best we have ever experienced and the quality, selection and service was outstanding. We are involved in the travel industry and own a bespoke travel company working in Southern Africa and work hard to find hotels with these standards. Well done to everyone one at the Royal Garden.
paulrI6731YDMar 2, 2025
9/10 Would definitely recommend! :)The room was quite bigger than expected. Everything was very clean, and the room service was great. Hotel location is amazing, right next to the Hyde Park, and within 3-5 minute walk away from High Street Kensington underground station. A lot of nice restaurants, good breakfast places and shopping stores in the area as well.
Bonus point for the bellboys. They were extremely friendly and helpful during check-in and out as well.
LizaApr 1, 2025
5/10 Our stay was brief and this hotel was an ideal location for The Royal Albert HallThe personal touch of being escorted to our room. Breakfast , this was amazing. Polite and friendly staff. The location was ideal for our needs
KarenApr 22, 2025
8/10 Generally good, a few gremlins to iron outGreat location
Check in staff very pleasant and helpful.
ValerieApr 24, 2025
9/10 Magnificent. The Goldilocks vacation.The location was perfect close enough to amenities, far enough away not to feel claustrophobic. The views of the park were exceptional and the room was lovely and quiet. Staff were attentive but not too fussy and always helpful and happy. The hotel had a wonderful balance of functionality, beauty and comfort.
Breakfast was sublime, my son was in awe of the choice and quality as were we all.
HowellsApr 19, 2025
8/10 Very nice hotel and room, room smaller than expected and not on high level.The location of the hotel was very good, very close to the Royal Albert Hall, the hotel and room were very clean. Breakfast was a very good buffet style breakfast.
CarolynApr 2, 2025
8/10 Very goodLocation
ImeldaApr 6, 2025
9/10 SuperbAmazing room it’s so comfortable, the station is near by in front there is a supermarket and coffee shop
MaithaApr 23, 2025
10/10 Amazing ExperienceMy wife and I have stayed at the Royal Garden Hotel many times, a first class five-star hotel, serving first class food served and run by first class staff, our room overlooked Hyde Park, as farmers this was very special, it felt like we were back on our farm in Somerset.
A special mention to Joyce who served our breakfast in our room and Jason the doorman who were both brilliant, both a credit to the hotel.
paulpL7645ZBMar 3, 2025
8/10 Lovely stay at Royal Garden Hotel.The hotel is in a great location right next door to Kensington Gardens which are beautiful to walk in. Rooms are spacious, clean and very comfortable. The breakfast was excellent.
PennyApr 3, 2025
8/10 Excellent locationThe main beds are quite firm, however the children's put up beds are deliciously soft and comfortable.
Superb breakfast! The whole dining room staff are attentive and this was the highlight of our experience at the hotel.
I would also like to put a mention in for the welcome we received the moment we pulled up. The front of house are impeccable.
josephhK8914DTFeb 28, 2025
6/10 Average not excellent.Room was comfortable and well appointed, to a point. Staff very friendly. Location excellent.
EmmaApr 10, 2025
10/10 Excellent pianist (Mauro) at the hotel's piano bar made our nightWe didn't stay at the hotel but visited the hotel's piano bar one evening. It was excellent and we had a great time! Mauro, the incredibly talented pianist, absolutely made our night. He took requests and effortlessly switched between genres. Would very much recommend!
MKM00000Mar 13, 2025
8/10 Good value for money for London and in a great location.Breakfast was very good with a great choice.
AndyApr 20, 2025
10/10 We enjoyed our stay, and will definitely be back!We spent 7 lovely nights at The Royal Garden Hotel. The staff is warm and helpful, the facilities wonderful, and the location perfect. We were celebrating my husband’s birthday, and they prepared a nice little surprise upon arrival. Truly made it extra special!
VanessaApr 14, 2025
10/10 Perfect! I would go again there with no hesitation. 10/10 !!!Everything. Room,staff, breakfast,launch, tea, dinner, location. 10/10 . Adjacent to Kensington Gardens, very close to High Street Underground station, many shops around the hotel including a pharmacy rigth oposite.
ΑλέξανδροςApr 18, 2025
8/10 Great hotel in a fantastic locationVery nice hotel in a great location. Level of service was excellent. The room was a bit small - tricky to walk round the bottom of the bed without bumping into furniture. Service charge on the prepaid self service breakfast was a little “cheeky”
KatharineApr 7, 2025
9/10 Very enjoyable indeed and apart from the communication issue at breakfast the staff were very friendly, professional andStaff were awesome.
RobinMar 27, 2025
9/10 Our 50th wedding anniversary treat, couldn’t have stayed anywhere we liked more.+Imaginatively designed room, peerless view, comfortable bed, excellent bathroom, upbeat staff.
- confusing breakfast details, clunky tv
RussellApr 14, 2025
6/10 Would stay again if better room and valet parkingThe central location
JonApr 16, 2025
10/10 Great place and locationVery clean and friendly staff, restaurant serves good food and in the evening the barman made a fab whisky sour
PaulApr 20, 2025
9/10 Always a lovely stay at this hotelSpacious rooms, comfortable bed and fluffy pillows. Room is spotlessly clean and recently refurbished.
Lovely view from the room I was in.
TiffanyApr 1, 2025
10/10 ExceptionalOur favourite spot in London! Perfect location and with very friendly and professional staff. Some great restaurants and excellent views. What's not to like ?
RichardApr 5, 2025
10/10 Beautiful stay at an amazing locationBeautiful hotel with an amazing location. We also really enjoyed the food at the restaurant.
ErisApr 8, 2025
10/10 Great modern hotel to stayA great value for money hotel, with modern design rooms. Staff is very helpful. Highly recommended.
HamadApr 9, 2025
10/10 Clean and bright rooms. Polite staff.Room was very clean and bright.
AmyApr 19, 2025
9/10 SuperbLocation, staff
HakkhalidApr 21, 2025
10/10 ExcellentThe location
And Antonio and Mattias are the best in the hotel
Pls look for them
AhmadApr 20, 2025
4/10 DisappointingHave public transport nearby
CharmaineMar 30, 2025
9/10 Brilliant location if visiting Albert HallFriendly staff, welcoming restaurant. Happy to sit by myself.
PaulineMar 28, 2025
9/10 SuperbLocation of the hotel was perfect for our visit to the Royal Albert Hall.
HollyApr 20, 2025
10/10 amazing experience given by first class team.Excellent hotel with exceptional staff
ChrisApr 4, 2025
9/10 SuperbGreat stay , rooms clean and spacious , breakfast fabulous great choice and quality of food
VictoriaApr 13, 2025
8/10 Very goodVery polite staff, attentive. Location is a great Location and is very value for money.
LeeApr 13, 2025
7/10 GoodWe were expecting a bigger room for the Value.
Reception claimed that the rooms were Full?
AhmadApr 4, 2025
10/10 ExceptionalFabulous staff, delicious breakfast, super clean room, wonderful hotel
ChrisApr 19, 2025
10/10 Great place to discover LondonPerfect location, very nice and attentive staff
UllaApr 15, 2025
10/10 The best 4 day vacation with the WifeThe room and view was incredible
DavidMar 29, 2025
10/10 Brilliant!A fabulous hotel in every respect with wonderful staff
ChrisApr 15, 2025
10/10 ExceptionalVERY GOOD BREAKFAST
MarielleApr 15, 2025
10/10 Fantastic!They upgraded micro a suite!!
ChristianApr 7, 2025
10/10 ExceptionalVery good location and professional staff .thank
ObaidApr 9, 2025
1/10 ShitAwful administration
AbdullahApr 6, 2025
10/10 First rate serviceExcellent location and stay
AngelaApr 13, 2025
8/10 Very goodI like room size and location
MohammedApr 17, 2025
10/10 Great!Room, and Location
AbdulrahmanApr 22, 2025
10/10 London tripService really good
AbdulazizApr 1, 2025
10/10 ExceptionalEverything
AishaApr 15, 2025
10/10 Love itNice and comfortable
AmerMar 27, 2025
9/10 SuperbGreat, loved it!
SophieApr 2, 2025
10/10 Exceptional
AliApr 23, 2025
10/10 Exceptional
BethApr 23, 2025
10/10 Exceptional
JoshApr 22, 2025
10/10 Exceptional
NinaApr 22, 2025
10/10 Exceptional
NormaApr 21, 2025
10/10 Exceptional
EmilyApr 21, 2025
10/10 Exceptional
FaisalApr 20, 2025
10/10 Exceptional
SuhailApr 19, 2025
10/10 Exceptional
AbrarApr 13, 2025
10/10 Exceptional
DeanApr 13, 2025
10/10 Exceptional
MohammadApr 11, 2025
10/10 Exceptional
AbdulazizApr 8, 2025
10/10 Exceptional
JohnApr 6, 2025
10/10 Exceptional
AbdulazizApr 5, 2025
10/10 Exceptional
AhmedApr 3, 2025
10/10 Exceptional
MartaApr 2, 2025
10/10 Exceptional
OranApr 2, 2025
10/10 Exceptional
JohnMar 31, 2025
10/10 Exceptional
JaehyukMar 29, 2025
10/10 Exceptional
MiraMar 29, 2025
8/10 Very good
MohammadApr 20, 2025
8/10 Very good
MuhammadApr 16, 2025
8/10 Very good
AhmedApr 16, 2025
8/10 Very good
StephanieApr 13, 2025
8/10 Very good
JeremyApr 11, 2025
8/10 Very good
DaraApr 9, 2025
8/10 Very good
LucienApr 8, 2025
8/10 Very good
MuhammadApr 6, 2025
8/10 Very good
DawnApr 5, 2025
8/10 Very good
RoniMar 30, 2025
8/10 Very good
KreshnikMar 30, 2025
5/10 Passable
YousefApr 9, 2025
8/10 NiceNice
KhalifaApr 1, 2025
9/10 Superb
GrahamApr 24, 2025
9/10 Superb
LamyaApr 22, 2025
9/10 Superb
ZheyuApr 22, 2025
9/10 Superb
ManfredApr 21, 2025
9/10 Superb
EveApr 21, 2025
9/10 Superb
VictoriaApr 20, 2025
9/10 Superb
LuisApr 10, 2025
9/10 Superb
DaraApr 9, 2025
9/10 Superb
HeshamApr 3, 2025
9/10 Superb
WilliamMar 30, 2025
7/10 Good
MohammedApr 20, 2025
7/10 Good
ZairaApr 2, 2025
1/10 Bad
GuglielmoApr 18, 2025