Pilot Full Logo
Royal Garden Hotel-0
Royal Garden Hotel-1
Royal Garden Hotel-2
Royal Garden Hotel-3
+77 photos
Royal Garden Hotel-4

Royal Garden Hotel

2-24 Kensington High St, London

·

See Map

Good
2792 reviews

8

Spectacular London Views and Fine Dining
Indulge in breathtaking London views and savor exquisite cuisine at the 3 AA Rosette Chinese restaurant, Min Jiang, located on the 10th floor.

Convenient Location and Tranquil Ambiance
Nestled in Kensington, a stone's throw away from Royal Albert Hall and Kensington Palace, our hotel offers a central yet peaceful retreat near Hyde Park.

Luxurious Amenities and Impeccable Service
Enjoy access to a 24-hour health club, 3 bars, and 2 restaurants, complemented by friendly staff and a 24-hour business center for a seamless stay.

Experience the epitome of luxury and convenience at Royal Garden Hotel. Book now for an unforgettable London getaway.

Show More

Popular Amenities

See All Amenities

Air conditioning

Luggage storage

Choose rooms

1 Room, 2 Travellers

Guest Reviews

Overall
8(2792)
7/10 Good
I recently stayed at this hotel and was very impressed with its excellent location, which made exploring the area easy and enjoyable. The staff were genuinely warm, professional, and attentive, adding a very positive touch to the overall experience. That said, there were a few drawbacks worth noting. The room had an unpleasant smell, similar to sewage, which lingered throughout my stay and made the environment less comfortable. Additionally, the soundproofing between rooms was quite poor—noise from neighboring rooms, especially if they have children or stay up late, can be clearly heard. If you're a light sleeper, you may want to bring earplugs or prepare for interrupted rest. Parking is available, which is a plus, but the entrance and exit are extremely narrow—tight enough that you’ll either need to drive a compact car or risk scratching your wheels on the way in or out. Maneuvering in and out requires extra caution, especially for larger vehicles. Overall, while the service and location stand out as strong positives, the room condition, noise levels, and parking setup need improvement to offer a more comfortable and stress-free stay.
ObaidApr 8, 2025
10/10 Fantastic Experience
What a great experience! When I booked our stay, I based in on the generally good reviews and nice rooms (so clean and comfortable), but they went above and beyond. They gifted our toddler son a beautiful bag of activities (drawing book, pencils, etc...), toys, and sweets. It was such a welcomed delight after a long day of travel. Furthermore, after running into delays and the airport and traffic on the way into the city, we had to cancel our original dinner reservations. The hotel restaurant was fully booked, but they found space in the bar to accommodate our entire family. Appreciated the wonderful customer service! Would highly recommend for travelling with kids.
bobkins123Feb 24, 2025
9/10 Very comfortable, civilized and enjoyable.
Room was perfectly quiet - no noise whatsoever. Breakfast was well organized, quiet, spacious seating, coffee was good and buffet was more than adequate. Adequate number of lifts to room floors, never had to wait and lifts were fast. Housekeeping was excellent. Location of hotel is perfect for public transport, taxis, parks, shopping, sightseeing.
ChristineMar 30, 2025
10/10 A Perfect place to stay
This is the first time we have stayed at the Royal garden but it won’t be the last. The level of service was superb from check in which was seamless to the care and attention throughout our stay. Our room was roomy, excellently equipped and had amazing views over the park and Kensington Palace. Breakfast was one of the best we have ever experienced and the quality, selection and service was outstanding. We are involved in the travel industry and own a bespoke travel company working in Southern Africa and work hard to find hotels with these standards. Well done to everyone one at the Royal Garden.
paulrI6731YDMar 2, 2025
9/10 Would definitely recommend! :)
The room was quite bigger than expected. Everything was very clean, and the room service was great. Hotel location is amazing, right next to the Hyde Park, and within 3-5 minute walk away from High Street Kensington underground station. A lot of nice restaurants, good breakfast places and shopping stores in the area as well. Bonus point for the bellboys. They were extremely friendly and helpful during check-in and out as well.
LizaApr 1, 2025
5/10 Our stay was brief and this hotel was an ideal location for The Royal Albert Hall
The personal touch of being escorted to our room. Breakfast , this was amazing. Polite and friendly staff. The location was ideal for our needs
KarenApr 22, 2025
8/10 Generally good, a few gremlins to iron out
Great location Check in staff very pleasant and helpful.
ValerieApr 24, 2025
9/10 Magnificent. The Goldilocks vacation.
The location was perfect close enough to amenities, far enough away not to feel claustrophobic. The views of the park were exceptional and the room was lovely and quiet. Staff were attentive but not too fussy and always helpful and happy. The hotel had a wonderful balance of functionality, beauty and comfort. Breakfast was sublime, my son was in awe of the choice and quality as were we all.
HowellsApr 19, 2025
8/10 Very nice hotel and room, room smaller than expected and not on high level.
The location of the hotel was very good, very close to the Royal Albert Hall, the hotel and room were very clean. Breakfast was a very good buffet style breakfast.
CarolynApr 2, 2025
8/10 Very good
Location
ImeldaApr 6, 2025
9/10 Superb
Amazing room it’s so comfortable, the station is near by in front there is a supermarket and coffee shop
MaithaApr 23, 2025
10/10 Amazing Experience
My wife and I have stayed at the Royal Garden Hotel many times, a first class five-star hotel, serving first class food served and run by first class staff, our room overlooked Hyde Park, as farmers this was very special, it felt like we were back on our farm in Somerset. A special mention to Joyce who served our breakfast in our room and Jason the doorman who were both brilliant, both a credit to the hotel.
paulpL7645ZBMar 3, 2025
8/10 Lovely stay at Royal Garden Hotel.
The hotel is in a great location right next door to Kensington Gardens which are beautiful to walk in. Rooms are spacious, clean and very comfortable. The breakfast was excellent.
PennyApr 3, 2025
8/10 Excellent location
The main beds are quite firm, however the children's put up beds are deliciously soft and comfortable. Superb breakfast! The whole dining room staff are attentive and this was the highlight of our experience at the hotel. I would also like to put a mention in for the welcome we received the moment we pulled up. The front of house are impeccable.
josephhK8914DTFeb 28, 2025
6/10 Average not excellent.
Room was comfortable and well appointed, to a point. Staff very friendly. Location excellent.
EmmaApr 10, 2025
10/10 Excellent pianist (Mauro) at the hotel's piano bar made our night
We didn't stay at the hotel but visited the hotel's piano bar one evening. It was excellent and we had a great time! Mauro, the incredibly talented pianist, absolutely made our night. He took requests and effortlessly switched between genres. Would very much recommend!
MKM00000Mar 13, 2025
8/10 Good value for money for London and in a great location.
Breakfast was very good with a great choice.
AndyApr 20, 2025
10/10 We enjoyed our stay, and will definitely be back!
We spent 7 lovely nights at The Royal Garden Hotel. The staff is warm and helpful, the facilities wonderful, and the location perfect. We were celebrating my husband’s birthday, and they prepared a nice little surprise upon arrival. Truly made it extra special!
VanessaApr 14, 2025
10/10 Perfect! I would go again there with no hesitation. 10/10 !!!
Everything. Room,staff, breakfast,launch, tea, dinner, location. 10/10 . Adjacent to Kensington Gardens, very close to High Street Underground station, many shops around the hotel including a pharmacy rigth oposite.
ΑλέξανδροςApr 18, 2025
8/10 Great hotel in a fantastic location
Very nice hotel in a great location. Level of service was excellent. The room was a bit small - tricky to walk round the bottom of the bed without bumping into furniture. Service charge on the prepaid self service breakfast was a little “cheeky”
KatharineApr 7, 2025
9/10 Very enjoyable indeed and apart from the communication issue at breakfast the staff were very friendly, professional and
Staff were awesome.
RobinMar 27, 2025
9/10 Our 50th wedding anniversary treat, couldn’t have stayed anywhere we liked more.
+Imaginatively designed room, peerless view, comfortable bed, excellent bathroom, upbeat staff. - confusing breakfast details, clunky tv
RussellApr 14, 2025
6/10 Would stay again if better room and valet parking
The central location
JonApr 16, 2025
10/10 Great place and location
Very clean and friendly staff, restaurant serves good food and in the evening the barman made a fab whisky sour
PaulApr 20, 2025
9/10 Always a lovely stay at this hotel
Spacious rooms, comfortable bed and fluffy pillows. Room is spotlessly clean and recently refurbished. Lovely view from the room I was in.
TiffanyApr 1, 2025
10/10 Exceptional
Our favourite spot in London! Perfect location and with very friendly and professional staff. Some great restaurants and excellent views. What's not to like ?
RichardApr 5, 2025
10/10 Beautiful stay at an amazing location
Beautiful hotel with an amazing location. We also really enjoyed the food at the restaurant.
ErisApr 8, 2025
10/10 Great modern hotel to stay
A great value for money hotel, with modern design rooms. Staff is very helpful. Highly recommended.
HamadApr 9, 2025
10/10 Clean and bright rooms. Polite staff.
Room was very clean and bright.
AmyApr 19, 2025
9/10 Superb
Location, staff
HakkhalidApr 21, 2025
10/10 Excellent
The location And Antonio and Mattias are the best in the hotel Pls look for them
AhmadApr 20, 2025
4/10 Disappointing
Have public transport nearby
CharmaineMar 30, 2025
9/10 Brilliant location if visiting Albert Hall
Friendly staff, welcoming restaurant. Happy to sit by myself.
PaulineMar 28, 2025
9/10 Superb
Location of the hotel was perfect for our visit to the Royal Albert Hall.
HollyApr 20, 2025
10/10 amazing experience given by first class team.
Excellent hotel with exceptional staff
ChrisApr 4, 2025
9/10 Superb
Great stay , rooms clean and spacious , breakfast fabulous great choice and quality of food
VictoriaApr 13, 2025
8/10 Very good
Very polite staff, attentive. Location is a great Location and is very value for money.
LeeApr 13, 2025
7/10 Good
We were expecting a bigger room for the Value. Reception claimed that the rooms were Full?
AhmadApr 4, 2025
10/10 Exceptional
Fabulous staff, delicious breakfast, super clean room, wonderful hotel
ChrisApr 19, 2025
10/10 Great place to discover London
Perfect location, very nice and attentive staff
UllaApr 15, 2025
10/10 The best 4 day vacation with the Wife
The room and view was incredible
DavidMar 29, 2025
10/10 Brilliant!
A fabulous hotel in every respect with wonderful staff
ChrisApr 15, 2025
10/10 Exceptional
VERY GOOD BREAKFAST
MarielleApr 15, 2025
10/10 Fantastic!
They upgraded micro a suite!!
ChristianApr 7, 2025
10/10 Exceptional
Very good location and professional staff .thank
ObaidApr 9, 2025
1/10 Shit
Awful administration
AbdullahApr 6, 2025
10/10 First rate service
Excellent location and stay
AngelaApr 13, 2025
8/10 Very good
I like room size and location
MohammedApr 17, 2025
10/10 Great!
Room, and Location
AbdulrahmanApr 22, 2025
10/10 London trip
Service really good
AbdulazizApr 1, 2025
10/10 Exceptional
Everything
AishaApr 15, 2025
10/10 Love it
Nice and comfortable
AmerMar 27, 2025
9/10 Superb
Great, loved it!
SophieApr 2, 2025
10/10 Exceptional
AliApr 23, 2025
10/10 Exceptional
BethApr 23, 2025
10/10 Exceptional
JoshApr 22, 2025
10/10 Exceptional
NinaApr 22, 2025
10/10 Exceptional
NormaApr 21, 2025
10/10 Exceptional
EmilyApr 21, 2025
10/10 Exceptional
FaisalApr 20, 2025
10/10 Exceptional
SuhailApr 19, 2025
10/10 Exceptional
AbrarApr 13, 2025
10/10 Exceptional
DeanApr 13, 2025
10/10 Exceptional
MohammadApr 11, 2025
10/10 Exceptional
AbdulazizApr 8, 2025
10/10 Exceptional
JohnApr 6, 2025
10/10 Exceptional
AbdulazizApr 5, 2025
10/10 Exceptional
AhmedApr 3, 2025
10/10 Exceptional
MartaApr 2, 2025
10/10 Exceptional
OranApr 2, 2025
10/10 Exceptional
JohnMar 31, 2025
10/10 Exceptional
JaehyukMar 29, 2025
10/10 Exceptional
MiraMar 29, 2025
8/10 Very good
MohammadApr 20, 2025
8/10 Very good
MuhammadApr 16, 2025
8/10 Very good
AhmedApr 16, 2025
8/10 Very good
StephanieApr 13, 2025
8/10 Very good
JeremyApr 11, 2025
8/10 Very good
DaraApr 9, 2025
8/10 Very good
LucienApr 8, 2025
8/10 Very good
MuhammadApr 6, 2025
8/10 Very good
DawnApr 5, 2025
8/10 Very good
RoniMar 30, 2025
8/10 Very good
KreshnikMar 30, 2025
5/10 Passable
YousefApr 9, 2025
8/10 Nice
Nice
KhalifaApr 1, 2025
9/10 Superb
GrahamApr 24, 2025
9/10 Superb
LamyaApr 22, 2025
9/10 Superb
ZheyuApr 22, 2025
9/10 Superb
ManfredApr 21, 2025
9/10 Superb
EveApr 21, 2025
9/10 Superb
VictoriaApr 20, 2025
9/10 Superb
LuisApr 10, 2025
9/10 Superb
DaraApr 9, 2025
9/10 Superb
HeshamApr 3, 2025
9/10 Superb
WilliamMar 30, 2025
7/10 Good
MohammedApr 20, 2025
7/10 Good
ZairaApr 2, 2025
1/10 Bad
KApr 18, 2025
1/10 Bad
GuglielmoApr 18, 2025
Cleanliness

7.1

Service

8.3

Location

8.3

Room Quality

7.4

Amenities

6.7

Value for Money

6.7

Food and Beverage

7.2

Overall Experience

8.2

All Amenities

Fitness facilities (surcharge)

Non-smoking rooms

Air conditioning

Restaurant

Room service

Family rooms

Lift / Elevator

Luggage storage

Express check-in/check-out

Safety deposit box

Fax/photocopying

Tour desk

Facilities for disabled guests

Ironing service

Car hire

Massage services

Currency exchange

Non-smoking throughout

Private check-in/check-out

Board games/puzzles

Shuttle service (additional charge)

Concierge service

Wheelchair accessible

Kid meals

Coffee Shop on site

Fruits

Spa/wellness center services

Beauty Services

Staff adhere to local safety protocols

Guest rooms disinfected between stays

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Cashless payment available

Fire extinguishers

First aid kit available

Sanitized tableware & silverware

Invoice provided

Guests can opt-out any cleaning services during stay

Smoke alarms

Shared stationery like menus, pens are removed

Property cleaned by professional cleaning companies

Physical distancing in dining areas

Food delivered to guest room

CCTV outside property

Access to health care professionals

Face masks for guests available

24-hour security

Delivered food - securely covered

Security alarm

Key card access

Supervised childcare/activities

Television in common areas

Front desk (limited hours)

Express check-in

Free wired internet

Self parking (surcharge)

Fitness facilities (surcharge)

Internet access

Housekeeping on request

Wine release events

Reception hall

Covered parking

Hosted evening meal (reserve)

Vegetarian menu options available

Accessible shuttle

No accessible shuttle

Show More

House rules

Check-in

03:00 PM


Check-out

11:00 AM


Cancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Fine Print

Groups:

When booking more than 9 rooms, different policies and additional supplements may apply.

Internet:

WiFi is available in all areas and is free of charge.

Parking:

Private parking is possible on site (reservation is needed) and costs GBP 45 per day.

Pets:

Pets are not allowed.

Children and extra bed policy:

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 12 years old stay for free when using an existing bed. People no matter the age stay for free when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Show More