Royal Lancaster London
Lancaster Terrace, London
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Excellent
5391 reviews
9
Luxurious 5-Star London Hotel
Breath-Taking Views: Enjoy stunning views of the London skyline from this quiet 5-star hotel next to Hyde Park.
Exceptional Amenities: Indulge in the free 24/7 gym, two award-winning restaurants, and soundproofed rooms with Smart TVs and heated bathroom floors.
Culinary Delights: Experience authentic Thai cuisine at the Nipa Restaurant, rich meals at the Island Grill, and traditional afternoon tea at the Park Restaurant.
Make your London stay unforgettable at the Royal Lancaster London.
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Popular Amenities
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Air conditioning
Luggage storage
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1 Room, 2 Travellers
Guest Reviews
Overall
9(5391)10/10 The best hotel I have ever stayed
I stayed for 5 nights when I visited London for spring break. Staying in Royal Lancaster was undoubtedly the best experience of our trip. From the time Uber arrived until I left the hotel, the staff took care of everything. They help even with the shopping bags. During checkout, they asked me for my travel details and arranged everything for me even without asking. I had to wait for 3 hours in reception as I had a lot of time after checkout for my flight. They took care of my luggage, booked a taxi and when the taxi arrived they boarded everything and then called me.
The rooms were clean and tidy. They were also modern. Hotels also ensure sustainability is part of everything they do.
The breakfast at the hotel is unlike other places. I am a vegan and I don't find many options in the breakfast buffet at many hotels. I was surprised to find the large number of vegan options in the buffet. Pita/hummus/vegan yogurt/chia seed pudding/ fruit salads. This was the first time I had a filling breakfast in a hotel.
24-hour in-room dining is another feature that I absolutely loved about this hotel. The options were huge, the food was tasty, and the service was exceptional.
I will always be staying at this hotel every time I visit London. In fact, I should plan a trip to London just to stay in the hotel. I miss staying in Royal Lancaster already.
akhilaraguMar 18, 2025
8/10 Probably one of the best properties at that location in London!
1. Was checked in early without any additional charge.
2. They had access to details of my previous stay, so the checkin process was very smooth and fast.
3. Rooms are very well equipped and most comfortable. My room had a breathtaking view of hyde park and the london eye.
4. There are multiple lifts so one doesn't have to wait long.
PranavApr 19, 2025
10/10 Perfect London hotel experience - excellent location and beautiful property
What a beautiful upscale property. Comfortable rooms, lovely bed linens, nice bathrooms. I was overwhelmed at the gorgeous interior of this hotel. I picked this hotel for the location and it exceeded expectations on all fronts. Easy walk with luggage from Paddington Station. Breakfast in the restaurant was included in our stay, and the restaurant staff was so attentive and top notch. From check in to check out, this hotel is one of the best I've ever encountered. Attention to detail and customer service from all staff was very appreciated. We will return to London and to the Royal Lancaster. Highly recommend!
PapadeliasApr 21, 2025
7/10 Brilliant stay, great location, helpful staff and would stay again!
Overall great experience and would stay again
RupinderApr 17, 2025
8/10 New and luxurious. Location is perfect!
Very clean. Newest renovated so everything is new and clean. Rooms had ironing board, kettle, coffee etc. Shower was super nice too. Electric blinds. Feels luxurious. Literally on a tube line so super for transport and Hyde park at the door for walks is amazing. Taxis right outside also if you prefer that.
Dariusp7Apr 18, 2025
10/10 Beautiful, great location, and amazing staff!
Beautiful, clean, great location! Everything was easy, and taken care of. We arrived late for check-in and booking.com hadn’t updated them that we had paid for our room yet even with the miscommunication, the hotel staff still ensured we had amazing rooms, and that we could check in seamlessly. They even upgraded our stay to two rooms, as there were no twin beds for myself and my colleague.
StephanieApr 18, 2025
8/10 Overall good
Excellent location. Didn't have breakfast because we like to walk around and try different local breakfast .
TorangiApr 2, 2025
10/10 Wonderful stay in room with rare 2 bed setup
We had a wonderful experience. The setting is lovely with views of the London Eye and Hyde Park. Conveniently located for walking in the park and to Paddington and Notting Hill. The breakfast was delicious with a wide selection. The best part was the staff - everyone was incredibly helpful and friendly - concierge, registration, luggage service, restaurant. Our room was very comfortable.
mazlex537Mar 18, 2025
8/10 Ok i will be back for sure but they need improvement
I like the location
The new clean bathroom
The view from the deluxe room
The staff
I don’t like the mattress, very old fashion not comfortable at all.
The chair in the desk old and very dirty.
No suitcase stand
Empty refrigerator
The food was ok .. but nothing special.. the bread and the croissants was cold in the breakfast
MariaApr 17, 2025
10/10 I want to live here!
Best stay I’ve ever had in London. You can really feel this is a family-owned hotel. Every staff member I came into contact with were kind, professional and helpful. The rooms were exceptionally clean, especially the bathrooms, and everything restocked every day. The food and staff in all the restaurants were top shelf. I wish I had time to revisit them all.
C410TNkarentMar 19, 2025
10/10 Luxurious hotel
The property is beautiful! The hotel is quite, the rooms are clean, and robes, slippers are supplied. You have a kettle coffee and tea. The restaurants and bars are nice. You have access to a tube station a short walk away
NatalieApr 12, 2025
8/10 Great location and reasonable price point for a comfy and pleasant stay in central London.
Well located right on top of Tube station and next to Park. Modern building with amenities.
KlzApr 18, 2025
9/10 Superb
It was perfect, during our stay there was a hot water issue in our floor but they have treated with it perfectly by over another room if we need, however the Reception manager Mr.lott was very very kind and help us
Actually, I recommend to stay in this hotel and I will as will whenever I comes to London
RanaApr 20, 2025
10/10 A lovely afternoon tea
We had such a lovely afternoon having high tea. The food and tea were flavorful and rich. The scones with jam and clotted cream were pure perfection. The staff went above and beyond to make this an experience we will never forget. Special thank you to Trina, Martha, and Hafize!
sophielC880GIMar 14, 2025
10/10 It will be always my choice in London
Very clean hotel, the staff was exceptionally nice, friendly and trust worthy, we happed to lost a Dimond earrings on the room, haven’t reported it to the staff, however when we came back after cleaning the room they found at for us and put it on the table.
AbdulrahmanApr 4, 2025
10/10 Afternoon Tea at the Royal Lancaster
The afternoon tea at the Royal Lancaster was a culinary delight! Trina, our server, was attentive and friendly which made the experience even better! We were a little worse for the wear due to a rainstorm, but the entire staff made us feel welcome.
P2784EWbonniesMar 13, 2025
10/10 Excellent
Hotel was fantastic - travelled for work, but wife and 11 week old came too and used the hotel. Amazing staff and facilities provided for infant. Very modern rooms and great shower rooms. Great location - can’t fault the hotel for the price, we will be back.
MaxApr 4, 2025
10/10 Our stay was very nice, we will be back soon.
Calm, clean, well located, friendly staff, excellent breakfast and food at restaurants, very good service at reception, overall so that we will be back.
ÁrniApr 22, 2025
9/10 Nice, modern, clean rooms in a great location.
Modern, clean room.
LeanneApr 20, 2025
9/10 Really enjoyed staying here. Great location, comfortable bed, fantastic view of the city and park.
Fantastic location opposite Hyde Park and close to tube. A lovely part of London to stay.
JuliaApr 14, 2025
10/10 Exceptional
I did a reservation with booking but for the wrong dates. Only with 2 hours notice, the Hotel was kind and efficient to allow the change to happen. They save my holidays!
AntonioApr 7, 2025
10/10 Exceptional
A very well managed hotel that met our expectations in all regards.
YufengApr 7, 2025
10/10 Hotel was in great location overlooking Hyde Park & our stay was made further excellent from the ser
Breakfast very good plenty choice of different foods
BernardApr 4, 2025
10/10 Wonderful location matched by a fantastic group at the hotel
Staff at breakfast were very helpful with my 6year old daughter.
Some great changes since my last visit.
ShaunApr 18, 2025
10/10 Amazing stay
This hotel was amazing, I stay in hotels every week and this was so clean, fluffy towels, great staff the best hotel for service I’ve ever stayed in.
LindaApr 3, 2025
1/10 Bad
It took them 5 hours to provide me with a room after I reached, tho I notified them of my arrival time.
AC was super hot.
SaeedApr 9, 2025
10/10 Exceptional
It was a great experience😊 Special thanks to Ms Merve (Guest Relations)
We are looking forward to go back..
EsraApr 7, 2025
9/10 Superb
Very good area.
Staff was very kind and special thanks to Lona, she is very kind
AbdullahApr 22, 2025
10/10 Outstanding in every way, with the best service I have ever had in London
Location, quality, excellent staff
MarkApr 20, 2025
10/10 Will be staying there again, it’s lovely
Hotel was beautiful. Everybody was so helpful. Room was lovely
MariaApr 16, 2025
10/10 Exceptional
Staff are so friendly and professional. Hotel is immaculate. Location is brilliant.
GarethApr 14, 2025
10/10 Wonderfull location / Kind lovely stuff
EVERYTHING & stuff
AbdulrahmanApr 19, 2025
9/10 Good hotel i dvise everyone to stay in this hotel
Cleaning good job and kept up
HumoudApr 24, 2025
10/10 We definitely recommend this hotel
Great customer service. We will be coming back.
TarikApr 8, 2025
8/10 Great place with great ambiance and staff
It’s small compared to the value spent
HelalApr 10, 2025
8/10 Very good
Very friendly and helpful staff — they made the stay enjoyable.
NouraApr 11, 2025
10/10 Exceptional
Amazing staff and location . Moreover very comfortable
BadrApr 9, 2025
7/10 Good
overpriced, less room space but staff are friendly
HamadApr 3, 2025
9/10 Superb
Most of things
AlkhaiyatApr 14, 2025
10/10 Five star
Location and cleanliness
BernadetteApr 21, 2025
10/10 Top option
Experienced hotel service
AbdulazizApr 2, 2025
10/10 Amazing
Everything was great
YasserApr 21, 2025
9/10 Perfect in all ways
Perfect stay
RashedApr 7, 2025
10/10 Best of the best
Clean
AbdullaApr 19, 2025
10/10 Five star
Everything
BernadetteApr 21, 2025
10/10 Excellent
Excellent
ChamindaApr 23, 2025
10/10 Relaxing Corner
Nothing
AwadApr 9, 2025
10/10 Super.
Excellent hotel.
AdamApr 6, 2025
10/10 Awesome stay
Everything
SatishApr 3, 2025
10/10 Exceptional
AtheerApr 22, 2025
10/10 Exceptional
SaifApr 21, 2025
10/10 Exceptional
SalmanApr 21, 2025
10/10 Exceptional
GaryApr 21, 2025
10/10 Exceptional
KelvinApr 20, 2025
10/10 Exceptional
AbdullaApr 20, 2025
10/10 Exceptional
AyshaApr 19, 2025
10/10 Exceptional
HuanApr 18, 2025
10/10 Exceptional
AbdulrahmanApr 17, 2025
10/10 Exceptional
NeveenApr 17, 2025
10/10 Exceptional
AldawsariApr 17, 2025
10/10 Exceptional
RaedApr 16, 2025
10/10 Exceptional
CarolineApr 14, 2025
10/10 Exceptional
JillApr 14, 2025
10/10 Exceptional
BradleyApr 13, 2025
10/10 Exceptional
AbdullahApr 13, 2025
10/10 Exceptional
MichaelApr 13, 2025
10/10 Exceptional
ElviraApr 13, 2025
10/10 Exceptional
MosabApr 13, 2025
10/10 Exceptional
AleksandrApr 12, 2025
10/10 Exceptional
LeanneApr 11, 2025
10/10 Exceptional
AbdullaApr 11, 2025
10/10 Exceptional
CarolynApr 10, 2025
10/10 Exceptional
SweeApr 10, 2025
10/10 Exceptional
SweeApr 10, 2025
10/10 Exceptional
SaifApr 8, 2025
10/10 Exceptional
NaeemaApr 8, 2025
10/10 Exceptional
RoyApr 7, 2025
10/10 Exceptional
SarahApr 7, 2025
10/10 Exceptional
VivApr 3, 2025
10/10 Exceptional
NicholasApr 1, 2025
10/10 Exceptional
AqeelApr 1, 2025
8/10 Very good
ErnestApr 23, 2025
8/10 Very good
GerardApr 18, 2025
8/10 Very good
GuyApr 11, 2025
8/10 Very good
LeeApr 8, 2025
8/10 Very good
GailApr 8, 2025
8/10 Very good
SaowaluckApr 6, 2025
9/10 Superb
HumoudApr 24, 2025
9/10 Superb
سلطانApr 22, 2025
9/10 Superb
LeonardApr 21, 2025
9/10 Superb
IvanApr 21, 2025
9/10 Superb
SasithornApr 21, 2025
9/10 Superb
RashidApr 18, 2025
9/10 Superb
KeithApr 13, 2025
9/10 Superb
LucasApr 10, 2025
9/10 Superb
MuzaffarApr 7, 2025
9/10 Superb
RaymondApr 7, 2025
9/10 Superb
PauloApr 1, 2025
9/10 Superb
TerryApr 1, 2025
7/10 Good
AishaApr 4, 2025
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All Amenities
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Car hire
Massage services
Packed lunches
Squash
Private check-in/check-out
Board games/puzzles
Shuttle service (additional charge)
Concierge service
Grocery deliveries
Wheelchair accessible
Allergy-free room
Kid meals
Public transport tickets
Lower bathroom sink
Emergency cord in bathroom
Coffee Shop on site
Fruits
Pet bowls
Spa/wellness center services
Beauty Services
Pet basket
Manicure
Pedicure
Personal trainer
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
Broadcast Live sport events
Pub crawls
Cooking class
Aerobics
Stand-up comedy
Bingo
Supervised childcare/activities
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Self parking (surcharge)
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Concerts/live shows
Art gallery on site
Wine release events
Reception hall
Covered parking
Secured parking
Horse riding nearby
Hosted evening meal (reserve)
Bicycle-friendly property
Electric bicycle charging station
Guest education on local ecosystems and culture
Vegetarian menu options available
Bulk dispenser for toiletries
Accessible shuttle
No accessible shuttle
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House rules
Check-in
03:00 PM
Check-out
11:00 AM
Cancellation policy
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.