10/10 Wonderful sanctuary on the river with charming serviceBeautiful lobby made an excellent first impression. Check in was quick and we were pleased we accepted the offer to upgrade to a suite for a reasonable supplement. I agree with some other comments that the rooms are slightly dated but it was spotlessly clean and well serviced: the suite gave us a lot of space and a really fantastic view of the river which's presents a constantly fascinating array of traffic. Rooms with executive lounge access are worth the supplement for the leisurely breakfast presided over mainly by the charming Mr Innit A and his lovely assistants Ann and Susan amongst others who are all really helpful. We went once to the main restaurant for breakfast which is more hectic but with a huge choice. The executive lounge was also great for evening drinks. Thai restaurant and Siam Yacht Club are both excellent. Staff throughout are lovely and really helpful. Uma in the travel offfice helped us sort out some wonderful trips. The hotel launch takes you to the very impressive Icon Siam shopping centre opposite and to the station for the Sky Train which gives easy transportation to Siam Square and there are public boat piers adjacent to the hotel. The two pools are excellent. We would definitely return.
TravelfromhampshireMar 16, 2025
10/10 A hotel to be recommended.We initially chose the Royal Orchid Sheraton because of its fabulous location on the river and now, whenever we visit Bangkok, we choose to stay there .
This year, on arrival, we were greeted warmly by the helpful hotel staff and were delighted to receive an upgrade to a Club Suite. The Suite was spacious, beautifully appointed and with stunning views over the river.
The Club Lounge also offered an opportunity to sit and watch the vibrant activity on the river or sunsets over Bangkok in a comfortable setting. Drinks and, in the evening, substantial hors d'oeuvres were served by friendly and attentive staff.
One night we enjoyed an excellent dinner in their Italian restaurant, sitting outside on one of the lovely hotel terraces overlooking the river.
We were only there for a couple of days, which was all too short. My thanks to all the staff and especially Shigehiro for all his help.
Z1102OBianrMar 10, 2025
8/10 Old-fashioned luxury hotelThe hotel's location on the riverbank is excellent. The hotel has a free boat service all day long to the other side of the river to the shopping center and the airstrip station. The hotel is a slightly old-fashioned luxury hotel. The staff is really friendly and professional. The public areas are stylish and in good basic condition. The riverside terrace and restaurants had been renovated since my last visit. The hotel has really good restaurant services. The pool areas are sufficient and well maintained. Good-sized rooms and excellent beds. Room cleaning is good. A varied basic breakfast.
Olli-pekkaMar 20, 2025
10/10 Can't wait to returnSo glad we chose this hotel for our 2 night stay in Bangkok.
We found the location was perfect and everything the hotel had to offer. We loved it so much we plan to return for a much longer stay.
The staff are friendly and very welcoming. The rooms are a little dated but they're clean and very comfortable - and you can't beat the view from the huge window of the Chao Phraya River. Just awesome to sit and watch the water traffic go by.
The two pools here at Royal Orchid are just fantastic - I couldn't pick a favourite as they are both wonderful for different reasons. The river view pool is a great spot for an afternoon dip and sunset drinks and the garden pool is a hidden oasis surrounded by beautiful gardens and greenery where you could easily spend a whole day lazing and reading.
Gardengirl212Mar 9, 2025
8/10 Objectively, it is a comfortable stay.We stayed 2 nights at the Royal Orchid Sheraton Riverside Hotel in March 2025. The hotel has the usual amenities, and staff were generally polite and helpful. The room size is decent and can be considered spacious. Housekeeping is prompt and well done. However, the decor is dated and the water pressure for the shower is a little weak. Also, the checking in and checking out were extremely slow and perhaps some reallocation of resources should be considered. While the location is not exactly near the Sukhumvit area and there is no MRT or Subway stations nearby me, it is actually a nice stroll to Chinatown. Rooms also have a nice view of the Chao Phraya and we even saw fireworks on a Saturday night. Objectively, it is a comfortable stay.
fire-towerMar 9, 2025
8/10 Reasonable price, excellent river view and convenience locationThis is my second time staying here for a staycation. I love the place and the location. However, this time I felt that some quality standards had dropped compared to my last visit. For example, it seems like the staff didn’t fully check if all the room facilities were working properly — my table lamp wasn’t functioning, some plugs didn’t work. Additionally, some of the front desk staff didn’t seem interested in assisting Thai customers. I asked a few questions about BonVoy points, but they acted like they just wanted to end the conversation quickly.
PatithaApr 1, 2025
8/10 Good, could be betterThe location of the hotel is great. Initially they gave us a room with no proper view, but later gave us room with better view.
The breakfast and dinner had good spread but had very few vegetarian dishes for our family.
Ryson was very helpful in sharing us information on local markets and all other info.
On our last day we had use bathroom from another room due to maintenance work, which caused us little bit of hassle.
DeepakApr 11, 2025
10/10 We enjoyed it so much that when we returned to bangkok prior to departing we booked to stay againThe location of the hotel was excellent and they provided a free riverboat shuttle service which we used to take us to various places of interest. The breakfast was exceptional in that they catered for all nationalities and it was buffet so extremely generous. The staff were extremely helpful. Overall we had wonderful experience
MariaMar 5, 2025
10/10 The view from sea view rooms is superb and access to the city from the free river taxi pricelessBreakfast is plentiful and varied from around the world and presided over by a working manager who sees all and never seems to slow down. Staff polite as you would expect always helpful and courteous. Our room was well furnished and clean. Location perfect for getting around oh and that view !
MariaApr 1, 2025
10/10 Amazing choice for our stay in BangkokStunning view of the river and city from our room. Breakfast is an amazing feast! Very attentive and helpful staff. Convenient location to explore the city, free water taxi was a treat!
LubaMar 9, 2025
10/10 ExceptionalThis is a very relaxing hotel in Bangkok. Breakfast is huge and varied . 2 swimming pools to relax with bar service. And the complementary shuttle boat to the nearest BTS . All rooms have river view
DeborahFeb 23, 2025
8/10 Large, good value hotel at great riverfront locationLarge hotel at great riverfront location, catering to mid-high level tourist and business visitors. Service is fine overall. The hotel doesn’t have much character or much distinctiveness buts its good value. Ample food options and customer tailor on the premises for those in need of that.
maartenkelderMar 13, 2025
5/10 Great location, but dated furniture and poor quality dinner buffetExcellent location across river from Iconsiam Mall
MollyMar 15, 2025
10/10 ExceptionalThe location was right on the river, the breakfast was superb, and the room was excellent. The concierge service was excellent they couldn't do enough for us. We forgot to take plug adapters, so the concierge sent two to our room for us to use during our stay.
GuinnessdogApr 15, 2025
7/10 Spectacular views from the rooms the rooms need a makeoverThe staff are very friendly and very helpful and the bedroom views are spectacular
JosephApr 22, 2025
8/10 Not a holiday hotel, they cater for business travelers and flight crews.Professional, helpful, friendly staff. Good gym, swimming pools and outside terraces.
PeterMar 19, 2025
9/10 I Like to stay in the Hotel since Mandy YearsThe Place the Location and the view.
MatthiasMar 16, 2025
9/10 Excellent hotel and we are already planning our next stay here.I liked everything about the hotel
PaulApr 10, 2025
9/10 Great stay in BangkokLovely stay in a comfortable hotel - my room was swapped for one with a jaw dropping view - lovely pools - good customer service - breakfast buffet is plentiful but busy and noisy - feels a bit more like a canteen than a relaxing holiday hotel breakfast
WietskeApr 7, 2025
10/10 We stayed in this hotel for many, many years! And will stay there again because the staff is truly outstanding!Wonderful location on the Chao phraya river- great breakfast and the best staff!
HanneloreMar 5, 2025
10/10 Fantastic location. View from room amazing. Breakfast catered for all and plenty of it. Staff lovely would definitely reFantastic location. View from room amazing. Breakfast catered for all and plenty of it. Staff lovely would definitely recommend.
JuliaMar 4, 2025
10/10 ExceptionalHotel was at a great location,food was great,room had a beautiful river view.Staff was efficient and courteous,was given a higher floor as i requested.I would love to come back here.
ManjuriApr 15, 2025
10/10 Very good experience in central Bangkok by the riverWe used the hotel as a base for 3 short stays in 2 weeks. It is beside the river with great views from all the rooms. The staff are all friendly and helpful. The hotel is comfortable and the food good
JaneApr 14, 2025
9/10 SuperbAll rooms overlooked the river, you could see the ferries barges and all the other boats and a great night time view. Very comfortable pillows and beds, we had late checkout so we could use the pool in the afternoon before an evening flight.
CarolMar 5, 2025
10/10 Great, loved it, would recommend and would stay againLocation on river, shuttle boat, views from every window, comfy bed, riverside eats
JudyFeb 23, 2025
9/10 Great riverside hotelRoyal Orchid Sheraton is a great hotel to explore Bangkok. Rooms have great views and are big and comfortable, location is very good centrally in the city and next to a bus boat stop., and the breakfast is the max.
GuidoApr 10, 2025
10/10 Relaxed and comfortable hotel by the riverOur 3rd short stay within 2 weeks, using it as a base with 2 trips out of Bangkok. We were able to leave our large cases and travel very lightly. The staff are friendly and extremely helpful
JaneApr 14, 2025
6/10 HorribleGood location
NagaMar 18, 2025
8/10 Very goodLobby and facilities are very nice. Great breakfast and two pools well maintained.
GlennMar 18, 2025
9/10 Great HotelExcellent view of the river. Loved it when the room is facing Icon Siam. Staff were very friendly. Really comfortable hotel to stay in. Royal Orchid Sheraton is always my first choice when in Bangkok.
AdrianMar 11, 2025
10/10 Exceeded expectations, brilliant in every way and the breakfast was amazing with incredible choices and service. The manLocation, facilities, superb staff, food and atmosphere.
AndrewMar 17, 2025
10/10 Relaxing and comfortable hotel by the riverQuiet restful hotel by the river. We had 3 short stays over 16 days, using the hotel as a base and going out on visits to other parts of Thailand.
JaneApr 7, 2025
9/10 Great hotel, fab location , staff tremendously helpful.breakfast was massive. great choice for everyone
StephenApr 13, 2025
8/10 Very goodAll.
LennartMar 19, 2025
6/10 Reaasonable place for a very short stayHotel is right on the canal so the view was nice
LivijaFeb 20, 2025
9/10 Good value for moneyThe room needs some updates, but in general was very comfortable excellent view and really spacious very good bed. I’m very clean.
DavidApr 4, 2025
10/10 Fabulous hotel and location.Property excellent except we had a large stain on carpet which we reported but was not cleaned while we were there.
JamesFeb 25, 2025
10/10 We enjoyed the location, food, room, & facilities. Overall excellent.The staff has been incredibly kind and professional!
DebraApr 21, 2025
9/10 Great HotelThe river view was exceptional and lovely. Extremely loved it when having the room facing Icon Siam
AdrianMar 11, 2025
5/10 PassableDirtiest hotel I’ve ever been in. Garbage under bed, spatter on walls and the carpet should be a bio hazard.
RobertApr 18, 2025
9/10 SuperbExxelent restaurants in the hotel,beautiful swimmingpool.Exxelent boatservice to iconsiam and skytrain
ElisabethMar 28, 2025
9/10 Loved the night view from our room.The location.
DisigaMar 2, 2025
7/10 Good hotel and location. Nice breakfastLocation on river and hotel boat.
CMar 18, 2025
9/10 SuperbView from room and pool was fantastic
PaulApr 21, 2025
9/10 A wonderful stay , would stay again.Loved it all especially the location
VivienneMar 10, 2025
8/10 Very goodComfortable bed, very clean and tidy.
JulieMar 12, 2025
8/10 Value for moneyBreakfast good
EngFeb 28, 2025
10/10 Very nice hotel in a great locationLocation, quality, staff. All are wonderful
PhimphoneApr 24, 2025
10/10 ExceptionalComfortable and cared for. Great pool. Staff were amazing.
MichaelApr 21, 2025
8/10 Very goodNice rooms and two pools
Bit crowded as this Hotel is huge
DanielFeb 23, 2025
10/10 Had a perfect stay with family.Very friendly staff. Clean property
RahulMar 21, 2025
8/10 Very goodRoom space & comfort
RodrigoMar 17, 2025
7/10 GoodExcellent breakfast! Toplocation!
EvertMar 8, 2025
9/10 SuperbExcellent location for tourists short visits.
DirkMar 25, 2025
8/10 Very goodGood location, decent room and great staff
IanFeb 27, 2025
10/10 Amazing hotel!Great hotel with a beautiful view
MohamadApr 13, 2025
10/10 ExceptionalEverything Good
WiritthaMar 11, 2025
9/10 Superb hotelEverything first class
JamesApr 1, 2025
9/10 Superb
ElisabethMar 22, 2025
5/10 PassableView
RosablancaFeb 26, 2025
4/10 Disappointing
MaryApr 5, 2025
10/10 Exceptional
BalbirApr 22, 2025
10/10 Exceptional
HuiApr 21, 2025
10/10 Exceptional
TerrenceApr 20, 2025
10/10 Exceptional
AlwaniApr 12, 2025
10/10 Exceptional
DavidApr 12, 2025
10/10 Exceptional
HedwigMar 25, 2025
10/10 Exceptional
NewbyMar 25, 2025
10/10 Exceptional
SandagdorjMar 24, 2025
10/10 Exceptional
KazumichiMar 22, 2025
10/10 Exceptional
WadhwaMar 9, 2025
10/10 Exceptional
MartinMar 9, 2025
10/10 Exceptional
HanneloreMar 5, 2025
10/10 Exceptional
EmmaMar 4, 2025
10/10 Exceptional
CarrieMar 1, 2025
8/10 Very good
JacobApr 17, 2025
8/10 Very good
AlexandraMar 30, 2025
8/10 Very good
StanMar 13, 2025
8/10 Very good
AryamanMar 7, 2025
8/10 Very good
RuchitaMar 6, 2025
8/10 Very good
JariFeb 28, 2025
8/10 Very good
MorganFeb 24, 2025
8/10 Very good
RicardoFeb 23, 2025
8/10 Very good
MichaelFeb 23, 2025
8/10 Very good
AtirubFeb 22, 2025
5/10 Passable
KhalidApr 5, 2025
6/10 Pleasant
JeremyMar 8, 2025
9/10 Superb
CliveApr 23, 2025
9/10 Superb
KostasApr 10, 2025
9/10 Superb
HanozMar 25, 2025
9/10 Superb
DusanMar 18, 2025
9/10 Superb
JudithMar 17, 2025
9/10 Superb
DusanMar 9, 2025
9/10 Superb
JoannaMar 3, 2025
9/10 Superb
IndrajitMar 1, 2025
9/10 Superb
WyattFeb 23, 2025
7/10 Good
גויליApr 21, 2025
7/10 Good
EdwardMar 16, 2025
3/10 Poor
WarinthonMar 13, 2025