Simon-Pierre
June 20252/10
Comment for RS Suite,despite I did business with another company (Panorama Suites).Same location and same photo of the site.
I had booked for 3 nights. (June 24 to June 27). Booked since May. Arrived ...Comment for RS Suite,despite I did business with another company (Panorama Suites).Same location and same photo of the site.
I had booked for 3 nights. (June 24 to June 27). Booked since May. Arrived at the building for the legal check-in time. I had received an e-mail saying to call a phone number to complete the payment process and to receive the keys. He told me that I didn't have any reservations in my name and that he didn't have any rooms available, even though I had booked 1 month in advance. On top of being tired from my trip, he was looking for a place to sleep. Until I got angry and hung up on him. The guy from the keys, finished with a customer and came to see me. The guy saw that I was desperate and told me it wasn't the first time travelers had this problem. After 1h pm, he transferred the line to India, despite a Toronto number. He told me either he wouldn't answer or he'd transfer by voicemail.
Scam. I asked if he had any rooms available, and he told me many rooms available. He was very kind, made my reservation, payment and key. He even came to show me the room and I even received a reduced rate, less than the other, equivalent to 1 night. For the room,very nice,clean,nice view 18th floors,air conditioner,it was perfect,lots of towels,etc.Many restaurants in the area, shopping center nearby, subway station, tramway, quiet at night. Enjoyed my stay.
Next time, do business with Panorama Suites. You won't regret it.Show More
