sequence MIYASHITA PARK - Shibuya
Shibuya-ku, Jingumae 6-20-10 Shibuya-ku Jingumae 6-20-10 MIYASHITA PARK North, Tokyo
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Good
3157 reviews
8.3
Luxurious Accommodations
Located in the heart of Tokyo, sequence MIYASHITA PARK - Shibuya offers air-conditioned rooms with modern amenities including flat-screen TVs, safety deposit boxes, and stunning city views. The rooms are elegantly designed with comfortable bed linen and plush towels, ensuring a relaxing stay for guests.
Convenient Facilities
Guests can enjoy the convenience of a 24-hour front desk, luggage storage, and free WiFi throughout the property. Whether you're exploring the nearby Ancient Egyptian Art Museum or simply relaxing at the hotel's bar and restaurant, our attentive staff are dedicated to providing top-notch service.
Prime Location
Situated just 400 meters from Shidax Culture Hall, sequence MIYASHITA PARK - Shibuya is surrounded by popular attractions such as Shikisai Museum and Shibuya Cat Street. With Tokyo Haneda Airport a short distance away, your journey to luxury begins as soon as you arrive.
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1 Room, 2 Travellers
Guest Reviews
Overall
8.3(3157)6/10 Hotel with Helpful Staff
Looking around the hotel, there isn’t a dedicated pick-up or drop-off point for guests arriving or departing with luggage. Not to mention the absence of a main ground lobby or a proper porch entrance. This is a major design flaw that adds unnecessary inconvenience.
Fortunately, Ms. Moe and Mr. Toyoda both from the Front Office were helpful in assisting with our concerns. Once again, the staff at Sequence stood out. Their ability to understand and communicate in English effectively helped minimize miscommunication or misunderstandings, which is very important for international guests.
Our 5 AM airport pick-up, with four pieces of luggage in tow, went smoothly thanks to their help. However, a dedicated pick-up point would have significantly reduced our apprehension. Having to lug our luggage while trying to locate a driver who isn’t sure where exactly we are waiting would have been stressful.
Please improve the arrival and departure experience for guests. A designated pick-up and drop-off area would greatly enhance convenience and ensure a smoother, more comfortable stay.
BinMar 11, 2025
8/10 Yes, but worth it? Not sure.
I liked the convenient location to Shibuya crossing, the staff was friendly and helpful, too.
I loved the convenience of being able to borrow everything needed - ie. An umbrella as it was pouring.
LarissaApr 5, 2025
3/10 Hotel below reasonable expectations
The best compliment we can give to the hotel is undoubtedly the staff, whose smiles and readiness to help us with our inquiries made us feel welcome. However, despite their excellent service (and through no fault of theirs) other aspects of the hotel—such as its policies, facilities, amenities, and the design, fixtures, and fittings of my Parkside Twin Room—did not meet our expectations. While we truly appreciated the hospitality, we couldn’t help but feel that many areas could benefit from urgent improvement. In comparison, the Shinjuku Groove offered a significantly more satisfying experience in many aspects.
BinMar 7, 2025
8/10 Simple, clean hotel at a convenient location.
Location was relatively near the Shibuya train station and crossing, and connected to Miyashita Park and shops. The room was just nice for a solo traveller, water pressure for the shower was great. I discovered that there was a Hachiko bus stop in front of the family mart near by and that was convenient e.g., travelling down to Meiji Jingu for 100Y.
MeiApr 18, 2025
9/10 Location great, room view amazing
Location was great, the massive window next to bed was cute, bed and pillow comfy. Coffee place downstairs nice and lovely, a lot of people come to work there, so it's mainly not even tourists, which is nice.
IrinaMar 5, 2025
8/10 Great hotel with a prime location for business travelers, but the rooms are a bit tight for families
Miyashita Park Hotel is a great place to stay, especially for business trips. The location is super convenient—close to public transport, shops, and great food spots. The hotel itself is modern and well-designed, with a comfortable vibe. If you're traveling solo or for work, it's a solid choice. For families with kids, you might find the space a bit tight.
AiApr 24, 2025
4/10 Disappointing; wouldn’t not stay there again.
Room was right above the train line - very noisey.
Room was so small I couldn’t open my luggage
Toilet and shower together; sink outside of bathroom. Wasn’t expecting a mediocre room for $340 a night.
MichaelMar 26, 2025
9/10 Clean and modern hotel located in the heart of Shibuya. I stayed here twice on my trip I enjoyed it
Comfy beds with great city views thanks to large bay windows. Modern Smart TV with phone connectivity was a nice touch. Showering/bathroom facilities were clean and of a good standard. Location was absolutely amazing.
BaronMar 20, 2025
9/10 Exceptional Stay
Service was exceptional they assisted us with so many things even across a language barrier. The location can't be beat right in the heart of Shibuya. The connected buffet for breakfast and lunch is great and reasonably priced. It's only a 10 minute walk to Shibuya station to get yourself wherever you need to go.
AustinMar 18, 2025
7/10 High marks for location and style, low marks for amenities and service
The location is great, near Shibuya crossing and metro station, and Miyashita Park is wonderful for the open space and nearby cafes and restaurants and shops.
JeannaMar 5, 2025
8/10 rooms small and not comfortable for a long stay
bathrooms very small, a tall person can not dress or undress with privacy.
AnnMar 18, 2025
8/10 Perfect location - Large room - Perfect for exploring.
Perfectly located, great size room with extra comforts (lounge/ chairs) - comfy bed - decent view (though of the 'other side' of the city).
MitchellMar 15, 2025
10/10 Would recommend for sure!
The location was great and so close to the train station (7-10 min) walk. Several convenient stores within walking distance. Also a lot of places to eat are within walking distance. We had a corner room with amazing views and the beds were very comfortable. The front desk reception were so helpful and the nicest people.
AdeliaMar 4, 2025
8/10 Very good
location in a upper level calm park, coffee and bakery at the entrance to hotel lobby, walk distance anyhwere in Shibuya, hotel windows are great place for sitting next to it and watch Miyashita Park and Shibuya, especially in the nights. Calm and soft lights in room.
CanMar 25, 2025
10/10 Clean hotel in a convenient location.
Good location close to everything in and around Shibuya. Had read some negative reviews about their check-in process but I thought it was fine. The staff were very helpful with the check in and check-out processes
ArchieApr 5, 2025
10/10 Sequence MIYASHITA
Stayed for 2 nights, Excellent location, Staff were super friendly and helpful, roof top bar gave a lovely view over toyko, rooms were nice just a touch small but if you're only staying for a few nights no issue at all.
Overall, great hotel would definitely recommend 😀👍
AdamFeb 28, 2025
10/10 I still love the place and the warmth of the staff. I will stay again in the future.
The place was very clean and staff are wonderful!
MarieMar 19, 2025
10/10 IF YOU ARE VISITING SHIBUYA PLEASE STAY HERE!
I loved everything about this accomodation! The staff and facilities were exceptional as well as the location is right in the centre of everything in Shibuya. I could not recommend this hotel more, if you are going to Shibuya please stay here!
CawseyMar 23, 2025
7/10 Location’s amazing but rooms are very tiny. Can barely fit one luggage.
Location’s amazing. Views over the city from higher levels are great.
NasrinMar 12, 2025
9/10 Well located and very modern.
Fantastic location and our room had a beautiful view of the city with some cherry blossoms.
RebeccaApr 8, 2025
8/10 Easy location.hectic but cool area
Cleaning only once every two days Had two reservations. They counted the first and and didn’t clean room on first day of new room. Fine. It is what it is. Lobby 4th cage nice vibe. Small rooms are better than large rooms
GuyApr 7, 2025
7/10 Simple, but great for a short stay close to the bustling areas
Location was perfect, close to restaurants, Shibuya crossing, and shops. Great cafe for coffee and treats.
WillemApr 23, 2025
7/10 Excellent stay. Highly recommend if you want to be close to all the action.
Location to Shibuya station and scramble crossing. Link to the park shops and restaurants in Miyashita Park.
JamesApr 13, 2025
8/10 Perfect location
We had a great stay the location is really perfect within walking distance of harajuku and shibuya (10-15min each)
Rooms are small but it is Tokyo and ours was well thought so it was good! Staff was nice when we checked in late
StellaMar 28, 2025
7/10 Great location. It was fine and not exceptionally great Excellent shower though
Room is very small but ok. Some more comfortable lobby chairs would be very welcome. For anyone with a bad back it’s pretty awful.
RichardApr 8, 2025
7/10 Liked the location
Location was great for shopping and the rooms were a good size. A bit noisy at night with the subway and the food at the British restaurant wasn’t good. Limited gluten free options for breakfast.
JohnApr 15, 2025
9/10 Great and comfortable central stay.
Location is great, central, but away from crowds. View from the rooms is fantastic. Bed was very comfy and breakfasts very simple and delicious. Room size was good for solo travel.
DariaMar 28, 2025
9/10 Great base to explore Tokyo
Great location in Shibuya. At the foot of Cat street for the best shopping and cafes of omotesando / harajuku. MIYASHITA park is a cool concept and hotel is very practical and yet hip.
SebastienApr 1, 2025
9/10 We had a great stay and would definitely come back.
The hotel is conveniently located near the train station and offers a trendy atmosphere with great views of Mount Fuji.
MagdaMar 8, 2025
8/10 Great city trip location for tourists
Location was great, the room was nice, all worked well. Nice to be in the vibrant part of the city
AlphonsiusApr 22, 2025
5/10 Passable
NickApr 15, 2025
9/10 Great location in the hustle and bustle of Shibuya…yet quiet
Awesome location. Shops, restaurants and green space within the complex and close to Shibuya Crossing
NatalieApr 22, 2025
10/10 A place to return to again
The location and atmosphere of the hotel.
EnriqueMar 26, 2025
10/10 Highly recommend. Will stay again when in Tokyo.
Exceptional hotel! Location, room, staff, view, and design. Trip with adult daughter.
LuannApr 9, 2025
9/10 Excellent rooms with easy access to lively Shibuya
Central location, stylish and modern
LauraMar 16, 2025
10/10 Perfect for short stay in Tokyo - best location and incredible views!
Clean, comfortable, location and incredible views!
SarahApr 12, 2025
5/10 The staff are so helpful and friendly.
MarikoMar 8, 2025
8/10 Very good
Beautiful room and the location is in miyashita park in Shibuya (near shibuya station)
JordanApr 11, 2025
10/10 Exceptional
Everything was simple, straightforward and the hotel was in a great location
OctavioMar 9, 2025
8/10 Very good
Location , cafe, bars and staff
SelwoodApr 22, 2025
10/10 Exceptional
Fantastic location within easy walking distances of train stations
AlisonMar 15, 2025
10/10 Exceptional
Great location, solid hotel overall with a good yet pricy Cafe.
JoakimApr 20, 2025
9/10 Would definitely stay here again.
Location and view
LoganMar 16, 2025
9/10 One of the best hotel in Tokyo
Friendly staff and great hotel
EisaApr 6, 2025
9/10 Superb
Central location, friendly staff and clean room
SiuApr 17, 2025
10/10 Exceptional
The ultimate shibuya expérience
DavidApr 15, 2025
10/10 Exceptional
Location
KarlaMar 17, 2025
7/10 Good
HilaApr 10, 2025
9/10 A quality place to stay
MartinMar 22, 2025
10/10 Exceptional
JadeApr 23, 2025
10/10 Exceptional
NathanApr 21, 2025
10/10 Exceptional
MontiraApr 20, 2025
10/10 Exceptional
DafyddApr 14, 2025
10/10 Exceptional
BryanApr 8, 2025
10/10 Exceptional
FaisalApr 8, 2025
10/10 Exceptional
RossApr 7, 2025
10/10 Exceptional
AnthonyApr 2, 2025
10/10 Exceptional
JeremyApr 2, 2025
10/10 Exceptional
ObriskieMar 21, 2025
10/10 Exceptional
DustinMar 20, 2025
10/10 Exceptional
MarkMar 20, 2025
10/10 Exceptional
KhalidMar 10, 2025
10/10 Exceptional
IoannisMar 8, 2025
10/10 Exceptional
AnatMar 3, 2025
10/10 Exceptional
CoreyFeb 27, 2025
8/10 Very good
GordonApr 20, 2025
8/10 Very good
CharleneApr 17, 2025
8/10 Very good
KayeApr 14, 2025
8/10 Very good
LucyApr 14, 2025
8/10 Very good
HongjueApr 12, 2025
8/10 Very good
EliasApr 12, 2025
8/10 Very good
ReginaldApr 3, 2025
8/10 Very good
AdamApr 2, 2025
8/10 Very good
AngelaMar 27, 2025
8/10 Very good
JaneMar 22, 2025
8/10 Very good
KennyMar 22, 2025
8/10 Very good
MartinezMar 19, 2025
8/10 Very good
SeanMar 18, 2025
8/10 Very good
RafaellaMar 14, 2025
8/10 Very good
RadityaMar 2, 2025
6/10 Pleasant
GmilMar 30, 2025
5/10 Passable
YavuzMar 15, 2025
9/10 Superb
MarinaApr 23, 2025
9/10 Superb
SakuyaApr 23, 2025
9/10 Superb
KareApr 20, 2025
9/10 Superb
GeorgiosApr 19, 2025
9/10 Superb
MeganApr 18, 2025
9/10 Superb
KarleeApr 15, 2025
9/10 Superb
SonyaApr 8, 2025
9/10 Superb
CarlApr 5, 2025
9/10 Superb
AdrianApr 2, 2025
9/10 Superb
ConorMar 30, 2025
9/10 Superb
ChunMar 12, 2025
9/10 Superb
IgaMar 9, 2025
3/10 Poor
OmarMar 23, 2025
8/10 Fine if you're young.
Great stay at sequence Miyashita park. If you’ve done any research on this property you can clearly see that the hotel’s greatest asset is its’ location and this is very true. The hotel is positioned at the north of Miyashita Park, which means it can be accessed via stairs, escalator or lift (during park operating hours) or from the entrance which is closest to Shibuya Station (meaning that Hatchiko Statue is around a 4 minute walk from that end of the park) or 24 hours via the ground floor elevator which goes to the 4th floor. In the week that we were at the hotel, we probably mostly used the park entrances during the day, and the elevators after hours.
The rooms are quite nice. We had a double queen room which was a good size. We thought that this room had a bed which was up against the window (meaning that one person would have to climb over the other to get out of bed) but it turned out that this was not the case. There’s ample space at the entrance of the room to have suitcases - in total we had 4 large suitcases, and 4 carry-on bags. There’s also a wooden shelving unit that runs below the window which has the TV and also could fit a suitcase as well. The vanity/sink/safe/hairdryer/mini fridge are all located outside of the bathroom. The bathroom door opens immediately on to the toilet, and the shower is to the right and has a rainforest style head. The water pressure is great and easy for hair washing.
There are laundry facilities on the 4th floor as well as a vending machine. It’s in a small room with a sliding door, and there are two washing machines which you put in a passcode so it can’t unlock until you actually take your items out. We paid around 500 yen for a larger load of washing which took two hours. Rooms are only cleaned every second day. I’m not sure where this came from but it’s definitely only a last couple of years thing. I think for this kind of hotel it’s actually unacceptable. Do I keep rubbish inside my room for 48 hours or do I put it outside the door? And only two bottles of water are provided for a 48 hour period. That’s half a bottle of water per person, per day. Please help me make that, make sense.
The reception to the hotel is all self-serve, but there are staff who basically guide you through the process anyway. From the reception there is a long cafe/bar area which has large square co-working style tables, and seating all along the windows. We found that 70% of the time, there were no seats available during the day because there are people working at the larger tables from morning until late at night. Means that they get a fantastic office space for the price of a coffee, but it’s a little frustrating when all you want to do is sit and have a coffee. There are signs that say "if we are crowded, and you are sitting here a long time, we might ask you to move on", but it's clear that they don't actually enforce this policy. In the 7 days we were there, we saw the same people every single day conducting meetings, teaching English classes with students, actually working directly from the cafe. Were they guests? I can't 100% say, but when you see them packing up their bags and then exiting via the elevator to go downstairs, rather than upstairs to a room, and foreigners who speak Japanese, it's fairly clear that they're not staying there. Earlier in the day and later at night it seems a little more open. Tuesday and Wednesday nights there is happy hour and a DJ which was pretty cool actually.
Let’s talk about noise. I’m not one to complain, and personally, I was not really affected but my travel companions were. Significantly. We were on the 9th floor and we could hardly hear street level traffic nor could we hear trains, but we could hear music from nearby bars (we aren’t entirely sure where the bars are located but we think it was the 2nd/3rd floor bars located within the hotel complex which were playing house/dance music with exceptionally strong bass beats until 3 or 4am on the Thursday/Friday/Saturday and Sunday nights that we were there. My parents, who were on the 8th floor said that they too were greatly affected and that they too could hear trains every morning and night - their room faced the train lines, whereas mine did not. My disappointment stems in the fact that it seems like the ground floor entrance, which houses a bar or club for the Miyashita Park complex, seems to be the source of the music - so there really needs to be some adjustment there. If I were a light sleeper, personally I’d have been even more greatly-affected.
In summary, did I enjoy my stay? Absolutely. Staff were lovely and friendly. Very helpful. Absolutely perfect location to be able to come and go. And the park complex is great, with good shops on the 1/2/3rd floors, a pop up market/area, a food court… Starbucks on the rooftop, but just know… everywhere is absolutely packed. It’s almost impossible to get a seat in the food court, it’s almost impossible to get a seat on the chairs in the park… any restaurants in the vicinity are extremely difficult to get a seat in. But this is not a hotel issue, it’s a Japan thing of which people really should be aware before traveling.
We tried to ask the reception to make a reservation for us for dinner and were flatly told "we do not assist with making reservations" so I persisted and asked them to assist me by making a phone call to a particular restaurant so I could enquire whether or not a reservation was required. When they answered, there was a recorded message which said they spoke English. So she handed the phone over to me and they... did not speak English. For some reason she actually went ahead and made the reservation regardless. I suspect per haps there's a rule that they don't assist with reservations because maybe people don't follow through and that then makes it difficult if a fee is charged or whatever.
Hope to stay at Sequence again in the future, albeit in a floor higher than floor number 9 and maybe even at the cheaper prices that used to be offered a year or two ago.
TVH3121Nov 8, 2024
2/10 A holiday that made us uncomfortable
Staying at Sequence Miyashita Park has been the worst hotel experience I’ve ever had. Despite traveling extensively across Japan and having pleasant stays in other hotels, my 3-night stay here has been a nightmare and I’m not someone who over exaggerates. Upon check-in, I requested extra pillows for my family cause each bed only had 1 pillows. All other hotels provided us with 2 pillows, but the front receptionist told me, ‘I’m sorry, we need to check stock, but most probably we don’t have any extra pillows.’ I made it clear that if they couldn’t provide the pillows, I would have no choice but to check out, as my family and I would feel uncomfortable without them. After constant calls and going to the front desk and even told them that do they want me to walk across to Nitori to get the pillows ? It took them an hour to finally provide the pillows, and when they arrived, they had a terrible smell. Also let me share this, Arisa at front desk, Why don’t you state on your website that you only provide one pillow per bed? She said, ‘It’s not listed, but the photos show only one pillow.’ This baffles me. I will say this, she was not at all apathetic.
I also tried to make an outgoing call to Daiwa Roynet Hotel, where I stayed before coming here, but I couldn’t even call out from my room. They told me I had to go to the front office or reception to make the call, which is a first for me. For the price I paid at Daiwa Roynet compared to here, it’s about the same, but the service and room quality there were so much better—I just can’t describe it in words. The noise from the trains and traffic outside is constant; you hear the train passing by every few minutes, and it’s really loud. Especially in room 1601, a corner unit, the noise makes it difficult to fall asleep. The bathroom is tiny, really is small even when sitting on the WC and the overall atmosphere feels more like a budget hotel. The young front desk staff seem out of touch and lack maturity (probably the new Gen Z who just don’t know how to communicate with customers). I cut my trip short here, staying for just 1 night, as it was already almost 10 pm and I couldn’t find another hotel. I am moving out today to a different hotel and they agreed to refund me. This is an honest review from a frequent traveler and a family man in his 50s and this is meant to help your Managemnt make the necessary improvements and not intended to put you out of business.
702premrajnOct 10, 2024
2/10 Unpleasant Hotel in Tokyo
This is the most terrible hotel we have ever stayed in around the world. Staff not extremely helpful limited English considering the hotel has a lot of international guests. Not helpful for first timers to Japan regarding directions & where places were. Also regarding ordering a taxi to airport was stressful they wanted us to ring taxi company even English was very limited with taxi drivers. After much haggling they reluctantly ordered it for the next morning. No help with luggage at any time. Certainly a no frills hotel Reception area has no where to sit except for 2 polished concrete steps. The Cafe is full from 9.00am -9.00 pm with people on work stations, so couldn’t sit there. Had to wait all day to check in even though our room was free wanted extra money to check in two hours earlier. Room was a nightmare, not a chair to sit on 2 tiny pillows, lighting dreadful had to use our touches to see our belongs. TV had no English channels at all not even subtitles. No where to sit & watch it anyway except a very low bed, that was as hard as a rock to sleep on. Room serviced was every 2nd day one tiny bin , so overflowing after one day, no where to put rubbish. Room & whole hotel very run down with unclean smell throughout. Our room over looked park, but also a 4 lane train track, no kidding the noise in our room was unbearable, you would swear the trains were coming through your room from 4.00 am - 1.00am.2 to three trains at a time. The slippers they provided in room were worn & scuffed used by other people, so unhygienic. Being here spoilt our experience of Tokyo. Our transit Hotel at Singapore airport seemed like luxury on our way home.
valerietW7697MKNov 2, 2024
6/10 The trains goes through your room
Although this is in a great location with excellent amenities close by, there are 4 lines of trains next to the hotel.
The queen room we had was small, with only access to the bed from one side.
The room had poor lighting and no information available except trying to navigate the TV.
The main issue is the trains. They start at 5.58am and finish at around 1am, and the noise through the room is disconcerting.
If you are an older traveller like us, I wouldn't recommend
875robvOct 27, 2024
6/10 Great staff in an average hotel
Staff were great. Rooms were smaller than my toilet AND next to a train line OR main road with sirens all night. After the non stop trains, I let them know that i needed to love rooms and they were kinda cool about it.
Breakfast is good and there’s a Starbucks on the grounds. If they aren’t dealbreakers, book a bigger room somewhere else.
aloveloveyOct 14, 2024
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All Amenities
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Lower bathroom sink
Emergency cord in bathroom
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
CCTV outside property
Process in place to check health of guests
Face masks for guests available
24-hour security
Security alarm
Thermometers for guests provided by property
Key card access
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Internet access
Wine release events
Bulk dispenser for toiletries
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House rules
Check-in
05:00 PM
Check-out
11:00 AM
Cancellation policy
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.