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Sheraton Centre Toronto Hotel-0
Sheraton Centre Toronto Hotel-1
Sheraton Centre Toronto Hotel-2
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Sheraton Centre Toronto Hotel-4

Sheraton Centre Toronto Hotel

123 Queen Street West, Toronto

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Good
2023 reviews

8

Luxurious Downtown Toronto Stay

Upscale Amenities: Enjoy a lavish experience with an indoor/outdoor heated pool, a modern gym, and a renovated 43rd floor Club Lounge.

Elegant Guest Rooms: Relax in spacious rooms featuring a mahogany work desk, marble bathrooms, a flat-screen TV with in-room movies, and a coffee maker.

Convenient Location: Explore Toronto with ease as the hotel is a stone's throw away from Nathan Phillips Square and CF Toronto Eaton Centre, and within walking distance of major attractions like the Metro Toronto Convention Centre and the Air Canada Centre.

Ready to experience luxury in the heart of Toronto? Book your stay at the Sheraton Centre Toronto Hotel now.

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Popular Amenities

See All Amenities

Air conditioning

Swimming pool

Luggage storage

Choose rooms

1 Room, 2 Travellers

Guest Reviews

Overall
8(2023)
7/10 For the price, you have better options
Luxury hotel. Very modern and beautiful structure. In a very nice location. Staff very friendly. Possibility to access used the Path.
PcatarinJan 5, 2025
10/10 The staff definitely makes the difference, having them actually care about the positions they represent is key to any cu
Very clean easy to navigate
JeffFeb 19, 2025
10/10 Thank you for making my visit in Toronto amazing
I love the friendly staff from the valet to the reception people. The location, the lobby and the room are amazing.
ManalJan 12, 2025
10/10 Exceptional
We really enjoyed how comfortable the bed was and the room was very clean and spacious.
TanyaJan 13, 2025
10/10 Favourite hotel will always stay if a room available
Location to skating rink financial district Eaton centre car parking underground network
LanceJan 14, 2025
8/10 Great stay, amazingly comfortable bed and pillows
Central, clean, great breakfast
LoriJan 19, 2025
7/10 Good but not great
RobertMar 8, 2025
7/10 It was very enjoyable
Location, view from my room and cleanliness
TrishFeb 17, 2025
10/10 Exceptional
I like the location
MaryanneFeb 23, 2025
7/10 Not bad, not great
Too costly for what was offered by the hote
FredJan 6, 2025
10/10 Great family time
Indoor outdoor pool and underground access
GiulianaMar 1, 2025
9/10 Great stay for dance cop
Great venue for dance competition!
JoviFeb 21, 2025
9/10 Beautiful central hotel
Unique outdoor swimming pool experience
AdrianJan 10, 2025
8/10 Very good
Easy access to metro
NatalieMar 2, 2025
10/10 Best value close to everything
Big room
LanceFeb 25, 2025
8/10 Very good
The bed was really good!
AnithaFeb 15, 2025
10/10 Good
Location
LizJan 22, 2025
10/10 Exceptional
Location
LesleyJan 27, 2025
6/10 Great
Location
UdayJan 30, 2025
10/10 Exceptional
KevinMar 5, 2025
9/10 Perfect hotel to stay in Toronto downtown
The view from the room is astonishing. Location could not be better. The room is clean and spacious. Anastasiya- the receptionist- was very helpful
Giacomoc83Jan 4, 2025
7/10 Good
It was a superb location with lively view of the Nathan Philip Square. The staffs were very friendly and helpful. Food spread at the lounge was versatile and very nice.
HashiatJan 2, 2025
9/10 was a perfect stay for what we needed, location.
early check-in, location, comfortable bed, clean room.
RobertJan 3, 2025
2/10 It was disappointing
Bed was comfortable
MohammadJan 2, 2025
7/10 Good
IrinaDec 31, 2024
10/10 Exceptional
SherrieFeb 23, 2025
10/10 Exceptional
ShmuelFeb 17, 2025
10/10 Exceptional
PhilFeb 14, 2025
10/10 Exceptional
RanaJan 31, 2025
10/10 Exceptional
LaurieJan 29, 2025
10/10 Exceptional
YanaJan 24, 2025
10/10 Exceptional
NelloJan 19, 2025
10/10 Exceptional
JuliaJan 2, 2025
8/10 Very good
NatashaFeb 26, 2025
8/10 Very good
GouravJan 29, 2025
8/10 Very good
HaniJan 27, 2025
8/10 Very good
ZanaidaJan 9, 2025
9/10 Superb
FlorenciaMar 9, 2025
5/10 Budget friendly, great for a sleep and a view. Not ideal for dogs or online working!
The view was incredible. You could see the CN tower from our beds lit up at night. We were on the 19th out of 40-something floors. We liked the location being close to the meridian hall for our show and we enjoyed the green space across the road for the dogs.
CarolynDec 29, 2024
10/10 Good - happy we picked the Sheraton, very lovely hotel
Location was great, beautiful hotel. Rooms were comfortable and clean but nothing special. Tv channel selection was good.
JennNov 25, 2024
10/10 Great hotel for weekend getaway
Perfect location. Ask for room with view of skating rink. Wonderful staff. Coffee in room as well as fridge. A swimming pool which is partially inside and outside in winter. Heated it is perfect.
DorothyDec 29, 2024
8/10 Very good
Location is great with the connection to the underground to go to Scotiabank arena and the Eaton Centre. Room was clean and spacious with a comfortable bed and a nice view of the city.
CathyDec 24, 2024
10/10 we went to other places in toronto that were near us
The hotel was very good and the staff was nice, they also had a nice view of toronto with the Nathan Phillips Square right next to the hotel, the pool was also big and nice which there was also a indoor part which was amazing.
DaraOct 20, 2024
8/10 Location is wonderful. Close to everything. Very comfortable room.
Location is great. We had a beautiful view of Nathan Phillips Square.
ElizabethDec 15, 2024
10/10 Loved it especially the swimming pool
Great location. Lovely view. Right in the centre and fantastic facilities
KeithNov 14, 2024
10/10 Very comfortable and exciting for the kids
Proximity to walking every attraction on our list
AggieDec 23, 2024
8/10 Very good
SalafoJan 2, 2025
9/10 Superb
JeronimoFeb 20, 2025
8/10 Unbeatable location. Impressive lobby. Comfy bed
Just ok. Collette tour group breakfast
HeatherOct 13, 2024
8/10 Good spot for business travel
Good location and comfortable
WynandDec 9, 2024
6/10 Prime location but old property
Location
JohnnieDec 24, 2024
8/10 Very good
GloriaOct 20, 2024
10/10 Very nice
Very good
EdneiaOct 8, 2024
10/10 Exceptional
Amazing hotel.
PierpaoloOct 23, 2024
10/10 Exceptional
Location
SteveDec 3, 2024
10/10 Exceptional
NigelDec 29, 2024
10/10 Exceptional
EddieDec 29, 2024
10/10 Exceptional
MaryDec 28, 2024
10/10 Exceptional
BlackDec 28, 2024
10/10 Exceptional
DemetrioDec 28, 2024
10/10 Exceptional
ThomasDec 25, 2024
10/10 Exceptional
FlynnDec 23, 2024
10/10 Exceptional
Location
JenniferOct 21, 2024
10/10 Exceptional
JeffDec 19, 2024
10/10 Exceptional
ThomasDec 12, 2024
10/10 Exceptional
BaileyDec 4, 2024
10/10 Exceptional
MelanieNov 18, 2024
10/10 Exceptional
ShannonNov 17, 2024
10/10 Exceptional
CocquytNov 2, 2024
10/10 Exceptional
MohamedOct 31, 2024
10/10 Exceptional
ErinOct 30, 2024
10/10 Exceptional
TanyaOct 28, 2024
10/10 Exceptional
MikeOct 27, 2024
10/10 Exceptional
JulietaOct 23, 2024
10/10 Exceptional
PraweenOct 20, 2024
10/10 Exceptional
PedroOct 20, 2024
8/10 Very good
SandraDec 16, 2024
8/10 Very good
AngelaDec 15, 2024
9/10 Superb
BowenFeb 1, 2025
9/10 Superb
TomkaJan 31, 2025
9/10 Superb
ZakariyaJan 30, 2025
8/10 Very good
HarryNov 16, 2024
9/10 Superb
MehmoodJan 8, 2025
9/10 Superb
AndreaJan 2, 2025
9/10 Superb
JamesDec 31, 2024
9/10 Superb
StefaniDec 31, 2024
8/10 Very good
OluwakemiOct 28, 2024
9/10 Superb
LeslieDec 21, 2024
7/10 Good
GinaJan 24, 2025
10/10 Exceptional
PaulOct 12, 2024
9/10 Superb
MichelleNov 18, 2024
9/10 Superb
XimenaNov 10, 2024
9/10 Superb
SanjayNov 5, 2024
7/10 Good
CamillaDec 30, 2024
9/10 Superb
TrentOct 21, 2024
9/10 Superb
TammyOct 21, 2024
9/10 Superb
JessicaOct 20, 2024
7/10 Good
GeoffDec 19, 2024
1/10 Bad
AdisDec 31, 2024
9/10 Superb
MelodyOct 19, 2024
Cleanliness

7.1

Service

7.9

Location

9

Room Quality

7.6

Amenities

7.5

Value for Money

6.2

Food and Beverage

7.7

Overall Experience

8.2

All Amenities

Electric bicycle charging station

Fitness facilities (surcharge)

Non-smoking rooms

Air conditioning

Swimming pool

Restaurant

Room service

Terrace

Pets allowed

Lift / Elevator

Luggage storage

Express check-in/check-out

Safety deposit box

Fax/photocopying

Tour desk

Facilities for disabled guests

Sauna

Packed lunches

Currency exchange

Non-smoking throughout

Private check-in/check-out

Concierge service

Wheelchair accessible

Kid meals

Heated pool

Lower bathroom sink

Outdoor furniture

Coffee Shop on site

Fence around pool

Staff adhere to local safety protocols

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Cashless payment available

Fire extinguishers

First aid kit available

Sanitized tableware & silverware

Contactless check-in/check-out

Invoice provided

Guests can opt-out any cleaning services during stay

Smoke alarms

Guest room sealed after cleaning

Property cleaned by professional cleaning companies

Key access

Food delivered to guest room

CCTV outside property

Access to health care professionals

Screens / Barriers between staff and guests for safety

Face masks for guests available

24-hour security

Delivered food - securely covered

Security alarm

Key card access

Mobile app for room service

ATM/banking

Shopping on site

Television in common areas

Front desk (limited hours)

Express check-in

Free wired internet

Snack bar/deli

Self parking (surcharge)

Beach umbrellas

Pool sun loungers

Fitness facilities (surcharge)

Internet access

Housekeeping on request

Wine release events

Reception hall

Exercise/lap pool

Japanese garden

Covered parking

Swimming nearby

Electric bicycle charging station

Rooftop garden

Vegetarian menu options available

Bulk dispenser for toiletries

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House rules

Check-in

03:00 PM


Check-out

11:00 AM


Cancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Fine Print

Groups:

When booking more than 9 rooms, different policies and additional supplements may apply.

Internet:

WiFi is available in the hotel rooms and is free of charge.

Parking:

Private parking is possible on site (reservation is not needed) and costs CAD 63 per day.

Pets:

Pets are allowed. Charges may be applicable.

Children and extra bed policy:

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 17 years old stay for free when using an existing bed. People no matter the age stay for CAD 40 per person per stay when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
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