96johanv
Business · October 20258/10
Very friendly staff all around the hotel and during entire stay. At check-in, at the bar, at breakfast. They all speak English very well. Upon check-in we received some typical Portguese pastries, whi...Very friendly staff all around the hotel and during entire stay. At check-in, at the bar, at breakfast. They all speak English very well. Upon check-in we received some typical Portguese pastries, which in this case were very tasty, and at the bar I was offered a complimentary drink later in the evening.
I must have stayed in Deluxe room, as it was on a lower (4th) floor. My first impression? You must really like dark (brown) colors. It is on the floor, the walls, the furniture. The hallway and the doors. Maybe the room I had is still is to be updated as it did not look like the online pictures (those seem lighter) and the furniture had quite some wear and tear.
The room had two "twin beds", which seemed somewhat smaller than expected but probably are standard sized. Still comfortable as long as you lay straight, and very comfortable pillows that are breathable with soft touch covers.
Instead of a proper wardrobe with doors, there was a wardrobe area covered by a (gold/yellow colored) curtain. This curtain also covered the door to a room that was connected. If you do not like the idea of a connected room, I suggest to confirm at check-in.
The bathroom is modern and spacious, with a separate toilet and bidet. This room had no walk-in shower, but a bath instead. The bath itself is very wide. I personally prefer a walk-in shower, and I have heard complaints about the bathtub becoming slippery while in use - which was resolved by adding an antislip mat after requesting.
I had to work some hours from the room, which is when you notice the desk and chair do not match in height. Even with my length, the desk is relatively high compared to standard, and the chair is too low to accomodate that. It seems more like a regular dining area chair. It cannot be adjusted in any way. It becomes inconvenient to type, use your mouse etc.
The TV is very modern, and allows you to cast your own device if so desired. There was a device that allowed to charge your phone wirelessly if your device can do so.
There was a Nespresso coffee maker with sufficient cups for use. Refilled next day (I asked).
Worth mentioning: the blinds allow to fully block the light, which is helpful if the desire is to sleep in.
All in all, my room seemed a bit outdated except for the bathroom and television.
Breakfast was good, with fresh fruit, juices (properly fresh squeezed orange juice), home made yoghurt. Admittedly: the Portuguese pastries I received at the reception were tastier than those served at breakfast. Those were less crisp, and still somewhat cold.
Friendly room services. Very reasonable price/quality.
The hotel has a Panorama floor. When trying to take the elevator there, it would not accept my keycard. This was on two consequetive days/multiple attempts. I asked at the reception, and they indicated there was a (planned) event. The receptionist was so nice though to double check if I could have a look regardless, which turned out to be possible. It is indeed a nice panoramic view of the city, but nothing too spectacular. Great though that it was still made possible so I am thankful for that.
I did not use a lot of other amenities of this hotel , such as the pool, gym etc. As such, reserving some judgement, and hope my review is helpful regardless.Show More
