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Sheraton Miyako Hotel Osaka-0
Sheraton Miyako Hotel Osaka-1
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Sheraton Miyako Hotel Osaka

Tennoji-ku, Uehommachi 6-1-55, Osaka

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Good
257 reviews

7.9

Luxurious Accommodations
The Sheraton Miyako Hotel Osaka offers spacious non-smoking rooms with free WiFi, a minibar, and comfortable sleepwear provided daily.

Convenient Location
Located steps away from Osaka Uehonmachi Train Station and a short walk from Tanimachi Kyu-chome Subway Station, guests have easy access to explore Osaka's attractions like Osaka Castle and the National Bunraku Theatre.

Relaxation and Dining Options
Guests can unwind at the indoor pool or Miyako Health Club, and indulge in a massage. Enjoy a drink at Bar Eu or Cafe Belle, or savor Chinese cuisine at Shisen.

Experience luxury and convenience at Sheraton Miyako Hotel Osaka - book your stay now!

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Popular Amenities

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Air conditioning

Swimming pool

Luggage storage

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1 Room, 2 Travellers

Guest Reviews

Overall
7.9(257)
8/10 Overall a good experience with the reception team.
We visited this hotel in the month of December hence the Aircons were switched onto heating mode which suffocated us terribly. After a whole day of tours, we come back to a hotel for a peaceful sleep which had turned to a nightmare due to no Aircons. After making several requests to our tour agency & at the reception they changed our room which was a bit cooler than the previous one. So finally, after 2 sleepless nights, we could sleep well 1 night. The restaurant team need to work on their hospitality. Saw them welcoming many guests but when it was our turn they just directed us to our table of 2 & left abruptly as compared to other guests who were explained how to place an order for omelette & other dishes.
108lavinatDec 29, 2024
9/10 My hotel whenever visiting Osaka.
Train and subway, convenience store, and major department store (Kintetsu) steps away from the hotel. Rooms recently renovated. Direct Kansai Airport limousine bus service to and from airport/hotel.
PaulFeb 26, 2025
8/10 Great location & accessibility to transport, food & shops!
One of the larger-sized hotel rooms around and in such a convenient location! Connected to Kintetsu Mall and the various train lines, it’s super convenient without being right smack in the bustling crowd! Great breakfast options with cafes, McDonald’s, Family Mart, Supermarket, ABC Mart, Uniqlo, Daiso and more just within a very short walk! Definitely recommend for families. Rooms may be dated but the space is good, bathrooms are clean and overall, a very comfortable stay during our week here. The only down side - front desk service could be better.
MuchadoaboutnothingDec 19, 2024
2/10 Not a good place definitely not 5 star very uncomfortable. I paid premium price but it’s definitely not a 5 star hotel.
Location was good
UmiJan 15, 2025
10/10 Wonderful Time
My family and I had a wonderful stay. Mr. Hotoda and everyone that we connected with were so accommodating and friendly. They have set up our rooms prior to our arrival and even had a nice surprise for our birthdays. It is close to the train station, some of the restaurants and convenience stores. We would definitely come back again!
macarias30Feb 12, 2025
2/10 Not pleasant at all. I paid premium price but the room was below average. I was shocked to see Sheraton standard has fal
Location
UmiJan 7, 2025
4/10 Disappointing
Easy access tonthe metro
JulienMar 1, 2025
9/10 Superb
Convenient and close to train and shopping mall. Direct airport limousine bus from airport to hotel. Clean and comfortable room. Room size was great for three people.
AngelaDec 15, 2024
10/10 comfortable and clean with great amenities and close to transport
Room was comfortable and very clean. Overall the facilities had everything we needed in a stay.
BradNov 26, 2024
8/10 Very good
Bed was comfortable. Locations good. Subway connected to hotel.
GeethaJan 24, 2025
9/10 Given the hospitality of the staffs, quality of the food, comfort inside the hotel, and the convenience, it was a nice s
The hotel is situated in a good location, and makes the traveling to various places simple. The staffs are all very welcoming, and for my personal experience this time, I realized that my headphone was still in my room after I checked out and left the hotel. When I returned to the hotel and approach the front desk, the staff made a quick phone call and my headphone was returned to me promptly.
TamNov 22, 2024
1/10 Bad
EugeneDec 26, 2024
8/10 Love it
Next to station
LalidaDec 31, 2024
8/10 Very good
ThomasDec 28, 2024
6/10 Pleasant
DonJan 27, 2025
8/10 Very good hotel
We visited Japan recently and stayed at 8 different hotels. This feedback was only completed after we had stayed at all 8 hotels. We rated this top of all 8 hotels. We had a good sized room with decent decor. WiFi was very good. Dinner on the 2 nights we were there was truly excellent and breakfast was great as well. Air con was ok. Cleanliness is very good. We stayed on the 10th floor which had two small double beds. There are 21 floors in the hotel with 4 lifts servicing the rooms. Our room was room 1018. Staff were friendly and helpful. Housekeeping excellent. Bathroom ok.
D8TEterryhNov 5, 2024
6/10 Typical Sheraton Miyako
The Sheraton Miyako Osaka Hotel was a big hotel located atop the train station which was convenient. It was old-style and fairly typical of Japanese hotels built thirty to forty years ago. It had a reasonably good Sheraton Club lounge but not special. Overall a good hotel , well located but not outstanding
OldjackNov 21, 2024
5/10 Passable
Location is good as the subway is below the hotel. The airport limousine bus stop is also infront of the hotel.
ChooSep 7, 2024
8/10 It’s a fine experience in general. It is only a 40-minute bus ride from the KIX. But might not be the best for those loo
It’s right next to the train station, great location. The bed sheets and bath towels provided are of great quality and comfortable.
MeichiAug 30, 2024
9/10 Superb
Clean comfortable quiet room, also quite large. Hotel has a bar & restaurant. Hotel further out from city centre than I would have liked but train station located very close by.
LynneSep 28, 2024
8/10 Osaka Sheraton family staying
location and the bed
TingOct 15, 2024
8/10 Great location with good room and service
Great location - near transports, good room
CatarinaOct 11, 2024
8/10 Very good
JuanOct 29, 2024
8/10 Very good
NuntasakDec 8, 2024
8/10 Very good
HazimNov 12, 2024
9/10 Superb
ShaiffudinDec 9, 2024
9/10 Superb
RichardNov 12, 2024
4/10 Disappointed as we were expecting more from a Sheraton.
Room was spacious and beds were comfortable. Hotel is next to the metro station so easy in matter of transportation options.
AndreaJun 4, 2024
4/10 Rude staff, expensive, can’t use pool with tattoo
The room was a decent size and the lobby is nice.
ChantelleJul 25, 2024
8/10 Clean, spacious, good for business travellers
Spacious room, although quite expensive for what it was, a little dated.
HemaAug 23, 2024
4/10 Disappointing
ScottAug 31, 2024
9/10 Superb
PaulOct 11, 2024
8/10 Wonderful Stay in a strategically located hotel for Sightseeing at Osaka
The hotel is very strategically located and that is definitely a great plus for the hotel. The breakfast spread was fantastic too. The rooms were a little old and some stains as well in the bathroom though it was spacious for us. the hotel was gracious to give us connecting room for the family which made it really convenient. Since I booked thru Booking.com the nights were not added to my membership points which baffled me. Havina the airport shuttle next door was a huge advantage as we used the same for the airport and also the station was next door which helped us to quickly get to Universal studios. A little refurbishing of the rooms and this is a 5* property.
SameerMay 12, 2024
6/10 Pleasant
Like the location of hotel. Bed was tidied up every morning.
JulianahJul 2, 2024
4/10 Comfy room but further very disappointing experience.
Room was spacious and beds were comfortable. Hotel is next to the metro station so easy in matter of transportation options.
AndreaApr 21, 2024
5/10 Didn t get what i paid for.
Front staff was nice, but let s say it s normal in japan. Good location in osaka.
AlexandreJun 12, 2024
8/10 Very good
The location is fine, very close to the station, but it still takes a bit of time to go to the central area such as Uemda. The room is spacious and comfy
HoiJul 1, 2024
9/10 Great experience.
English and Chinese speaking staff, good breakfast, friendly and helpful staff, proximity to train station, stores, supermarkets and restaurants. Direct limousine bus to KIX.
PeckJun 8, 2024
8/10 Very convenient location and excellent service
The location (metro station, shopping center and airport limousine just by the hotel) and the service was perfect.
TatianaAug 4, 2024
10/10 Great hotel for last night in Japan. Nothing interesting to walk to.
Great hotel. Lots of shopping and a market in the area
ElyseMay 28, 2024
8/10 Very good
Beds so comfy Great location Helpful staff
AnnieebJun 15, 2024
8/10 Great!
A very clean and spacious room. Great hotel with good facilities. Close to transport
TimJul 13, 2024
8/10 Very good
SimonMay 14, 2024
9/10 Superb
Everything was well done.
ChristineJun 20, 2024
10/10 Exceptional
SukbinJun 3, 2024
10/10 Exceptional
ElyseMay 28, 2024
10/10 Exceptional
YumiMay 22, 2024
8/10 Very good
DawnJul 11, 2024
8/10 Very good
YvonneJul 8, 2024
9/10 Superb
KotaJul 10, 2024
4/10 I wouldn’t go back to the Sherraton Hotel
The hotel looked ok at first site on arrival. Got booked in, the room itself was very dated which was disappointing. In the hotel it was very hot it felt like there was no air conditioning. First day went to the restaurant and ordered, it took over an 1.5 hours to explain about a nut allergy. I was hungry and just wanted something to eat. I didn’t have this problem in other hotels I stayed in. I googled translated it for the staff, in the end I got something to eat but it was a right palaver!
HeidiMay 4, 2024
7/10 Good
JimmyJun 24, 2024
8/10 Great location
Fantastic location Airport limousine buses stop right at the hotel. Abeno harukus is a short ride on a bus. Department store and supermarkets next to the hotel and plenty of eateries nearby. The decor is perhaps not as modern as the newer hotels but their room is a lot more spacious and everything is very well-maintained and super clean.
DlApr 18, 2024
9/10 Great time, would recommend.
The location was good, not too far from Shinsaibashi and Namba. Room was a good size and clean. Staff were good at their jobs and polite.
AlanMar 24, 2024
10/10 Very Good.
I like the spacious room. There is a supermarket nearby that provides a lot of food.
PoomthanApr 23, 2024
9/10 Excellent
Excellent breakfast & handy location.
PadminiMar 31, 2024
10/10 Exceptional
Great location connected directly to multiple sub way lines, great shops as well including a very large grocery store that has excellent prepared foods
Toronto5May 10, 2024
9/10 Enjoyed our stay & plan on booking more reservations there
We like the location, we like the airport limo, good restaurants nearby
KingMar 11, 2024
8/10 Enjoyable. We were well taken care of.
Polite staff and well kept property
SurabhiApr 11, 2024
8/10 Good location convenient for family visit with a kid.
Airport shuttle bus service
HongApr 7, 2024
8/10 Nice hotel
Location and cleanliness
NikhilMay 7, 2024
10/10 Exceptional
BernadetteApr 4, 2024
8/10 Friendly staff making the stay perfect and great location
The hotel was beautifully decorated and had really nice rooms (even if they were a bit small for Sheraton standards). Our highlight was the trainee Nanami, working at the reception!!! She was extremely friendly and made us feel more than welcome and cared for. I also had a piece of luggage which was transferred to the hotel due to it landing on another flight and the staff took care of everything and wrote me a mail once the luggage arrived safely at the hotel, making me feel relaxed and stopping my anxiety. Nanami your perfect! <3
MichaelaDec 25, 2023
9/10 Good and comfortable
The location is excellent. 2 subway stations- tanimachi 9 chome and osaka-uehomachi just near to hotel and can reached under shelter or underpass. Lots of eateries and supermarkets as well as convenience stores around. Hotel cleanliness was good. Got the no daily cleaning rate but hskp will still clean the room after 3 days and it was a good rate and option for me as i usually dont need daily cleaning. Staff are nice too and automatically pulled out my luggages that i had sent over from nagoya, to me, when i check in even before i asked. Airport lomousine just at hotel's doorstep and ticket can be easily purchased at boarding point.
PeckJan 9, 2024
10/10 Great experiences and highly recommended.
Perfect location, next to shopping mall and basement food court. Very friendly staff and great service. Our flight got cancelled, the staffs are so supportive and helpful for booking another flight and extra night staying.
CannasJan 14, 2024
8/10 comfortable and quiet location
very convenient, near the train/subway station. clean and quiet. plus point for having shuttle transport to airport
GeraldineFeb 1, 2024
10/10 Exceptional
EllaMar 27, 2024
7/10 Facilities are a bit dated
Conveniently located
TayanJan 21, 2024
10/10 Exceptional
TodorMar 20, 2024
10/10 Exceptional
PatrickMar 19, 2024
6/10 I wouldn't stay there again.
JillNov 17, 2023
7/10 Enjoyed our time , would definitely consider staying there again in the future
Convenient to shops
AdrianJan 3, 2024
9/10 Good stay
Location perfect. All staff members are ver nice
IbrahimJan 10, 2024
7/10 Not a great value proposition in the competitive market
Good location
MaikoDec 23, 2023
10/10 Exceptional
Everything
PraveenDec 11, 2023
4/10 Disappointing
PratapDec 16, 2023
10/10 Exceptional
LiliFeb 6, 2024
10/10 Exceptional
SadomJan 28, 2024
8/10 Very good
MoMar 27, 2024
10/10 Exceptional
SadomJan 22, 2024
9/10 Excellent, comity, clean, friendly
Clean, extremely comfortable beds. Lovely staff. Excellent breakfast and they actually catered for gluten free ( rolls, cornflakes etc)
KarenNov 9, 2023
10/10 Exceptional
Wtm81Dec 28, 2023
9/10 Superb
CheaFeb 18, 2024
6/10 A tired hotel, in a great location.
Standard business hotel. Rooms are a good size but old, very tired and overdue for an update. A/C system is limited to low/medium/high, for a 5 star hotel you would at least expect the option to set a temperature. Pillows were tired, facilities are limited. This is a 5 star hotel in 1993, not 2023
StuOct 9, 2023
10/10 We stayed for 6 days and everything was perfect. View was good, location perfect, and bathroom clean.
Very clean and amazing staff.
BrianNov 20, 2023
8/10 Great location but old
Location
PannipaOct 26, 2023
10/10 Exceptional
SophiaNov 10, 2023
8/10 Very good
GavinNov 19, 2023
6/10 Pleasant
DeanDec 10, 2023
9/10 Superb
JeeranaFeb 4, 2024
9/10 Superb
WelcomeimaDec 22, 2023
7/10 Good
PhamFeb 16, 2024
8/10 Very pleasant
Very clean and staff were friendly
UmaOct 30, 2023
8/10 Very good
BadeeaNov 14, 2023
6/10 Pleasant
KazemiOct 22, 2023
9/10 Superb
YasukoNov 22, 2023
7/10 Good
Donna-marieNov 20, 2023
10/10 Exceptional
Great 25m swimming pool!
OlivierSep 6, 2023
7/10 Good
KokNov 3, 2023
8/10 Nice, Ok and quiet satisfied.
The room, facilities, cleanliness and water quality are exceptional, very good.
MarkimAug 23, 2023
Cleanliness

8.5

Service

7

Location

7.6

Room Quality

7.4

Amenities

6.7

Value for Money

6.5

Food and Beverage

6.8

Overall Experience

7.8

All Amenities

Fitness facilities (surcharge)

Non-smoking rooms

Air conditioning

Swimming pool

Restaurant

Room service

Lift / Elevator

Luggage storage

Safety deposit box

Fax/photocopying

Facilities for disabled guests

Hot tub/Jacuzzi

Sauna

Currency exchange

Chapel/shrine

Non-smoking throughout

Private check-in/check-out

Concierge service

Heated pool

Coffee Shop on site

Staff adhere to local safety protocols

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Cashless payment available

Fire extinguishers

Sanitized tableware & silverware

Invoice provided

Guests can opt-out any cleaning services during stay

Smoke alarms

Shared stationery like menus, pens are removed

Guest room sealed after cleaning

Property cleaned by professional cleaning companies

Physical distancing in dining areas

Food delivered to guest room

CCTV outside property

Process in place to check health of guests

24-hour security

Delivered food - securely covered

Security alarm

Key card access

Shopping on site

Television in common areas

Front desk (limited hours)

Free wired internet

Access to nearby indoor pool

Fitness facilities (surcharge)

Internet access

Housekeeping on request

Wine release events

Reception hall

Covered parking

Secured parking

Garage

Swimming nearby

Accessible train station shuttle

No accessible train station shuttle

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House rules

Check-in

03:00 PM


Check-out

06:00 AM


Cancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Fine Print

Groups:

When booking more than 9 rooms, different policies and additional supplements may apply.

Internet:

WiFi is available in the hotel rooms and is free of charge.

Parking:

Public parking is possible on site (reservation is not possible) and costs JPY 1000 per day.

Pets:

Pets are not allowed.

Children and extra bed policy:

Children of any age are allowed. Children up to and including 11 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.
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