5-Star hotel
Stay highlights
Cultural Hub Access
Nestled in the vibrant heart of Surabaya, Sheraton Surabaya Hotel & Towers offers easy access to iconic attractions like the Submarine Monument and Tunjungan Plaza.
Unmatched Hospitality
Experience unparalleled service with personalized touches, ensuring every guest feels at home while enjoying exquisite dining and elegant accommodations.
Luxurious Retreat Amenities
Indulge in a range of premium amenities, including a stunning outdoor pool, relaxing spa, and a state-of-the-art fitness center for a rejuvenating stay.
Popular amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Terrace
Family rooms
Garden
Lift / Elevator
Laundry
Luggage storage
Luxurious Accommodation
Sheraton Surabaya Hotel & Towers offers elegant and spacious air-conditioned rooms decorated in soothing warm colors. Each room features a living area, flat-screen TV, and a minibar, providing a comfortable stay for guests.
Dining Choices
Indulge in traditional Cantonese dishes at Lung Yuan Chinese Restaurant or savor an international buffet at Kafe Bromo. With 4 dining options to choose from, guests can enjoy a variety of culinary experiences during their stay.
Leisure and Convenience
From relaxing at the Massage Room to staying active at the tennis court or gym, guests can unwind and rejuvenate at the hotel. Additionally, the property's direct connection to Tunjungan Plaza Shopping Mall and proximity to the airport offer convenience and accessibility for travelers.
Book now for a luxurious and convenient stay at Sheraton Surabaya Hotel & Towers.
9
Non-smoking rooms
Air conditioning
Terrace
Soundproof rooms
Designated smoking area
Lockers
24-hour front desk
Luggage storage
Express check-in/check-out
Private check-in/check-out
Concierge service
Cashless payment available
Contactless check-in/check-out
Lift / Elevator
Facilities for disabled guests
WiFi available
Free WiFi
Parking
Free Parking
Airport shuttle
Car hire
Private parking
Airport shuttle (additional charge)
Parking garage
Shuttle service (additional charge)
Shuttle service
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Sanitized tableware & silverware
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Process in place to check health of guests
Fitness facilities
Fitness center
Tennis court
Fitness/spa locker rooms
Tennis equipment
Swimming pool
Outdoor pool
Kids' pool
Restaurant
Room service
Bar
Breakfast in the room
Packed lunches
Special diet menus - on request
Snack bar
Wine/champagne
Coffee Shop on site
Fruits
Food delivered to guest room
Delivered food - securely covered
Breakfast takeaway containers
Mobile app for room service
Happy hour
Massage services
Spa/wellness center
Hot spring bath
Live music/performance
Broadcast Live sport events
Laundry
Ironing service
Dry cleaning
Daily housekeeping
Guests can opt-out any cleaning services during stay
Business center
Fax/photocopying
Meeting/banquet facilities
ATM/cash machine on site
Garden
Water sport facilities on site
Sun loungers or beach chairs
Family rooms
Kid meals
Kid-friendly buffet
Baby safety gates
Safety deposit box
Staff adhere to local safety protocols
Fire extinguishers
First aid kit available
Smoke alarms
Key access
CCTV outside property
CCTV in common areas
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Security alarm
Thermometers for guests provided by property
Key card access
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