Shinjuku Granbell Hotel
Shinjuku-ku Kabukicho 2-14-5, Tokyo
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Good
2802 reviews
7.8
Modern and Stylish Accommodation
Granbell Hotel, located in the vibrant Kabuki-cho area, offers uniquely designed guest rooms with a touch of urban sophistication. Each room is equipped with modern amenities including an iPod dock speaker and Simmons beds, ensuring a comfortable stay.
Convenient Facilities and Services
Guests can enjoy free WiFi, a terrace bar with a stunning view, and a 24-hour front desk for any assistance. The hotel also provides a coin launderette, luggage storage, and on-site parking for added convenience.
Dining with a View
Indulge in casual French and Italian cuisine at the modern-style restaurant or savor drinks at the rooftop bar while overlooking the bustling city of Shinjuku. The ground floor cafe offers a relaxing atmosphere surrounded by greenery.
Book your stay at Granbell Hotel for a memorable experience in Shinjuku!
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Popular Amenities
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Air conditioning
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1 Room, 2 Travellers
Guest Reviews
Overall
7.8(2802)5/10 Rooms very tiny, it was ok, wouldn't stay again, too close to the short stay hotels-red light distrt
There was a rooftop bar with great views
DanielleApr 23, 2025
7/10 Compact and convenient hotel in the heart of Shinjuku - a great base to start off our Japan trip!
A smart and compact room, just enough for one person in my opinion. Everything was clean and the location is really what you're paying for with this property. Very nice views from the rooftop and bar area. Easy to get to Shinjuku sanchome station to get to Shibuya or Tokyo Station. The rooms were on the smaller side, so just be aware about luggage.
AriannaMar 8, 2025
7/10 Budget type 3.5 star accommodation but it was what I sort of expected.
If you like the bright lights and crowded streets at night then you might like this location. The cafe / bar staff were very good and they offer very drinkable low cost bottles of red and white wine. We liked the view from the rooftop bar and they offer a decent breakfast.
DarylApr 23, 2025
4/10 Sadly, will not be staying here again.
Only the location was of any benefit. They did let me check in early without any few, but they made a big deal out of my asking for an extra room key for a total of 2.
KelvinFeb 27, 2025
2/10 Poor value, dirty and horrible
The only good thing was the staff
FranksMar 2, 2025
8/10 Would def stay again, but the location might be a tad troublesome to get to. Otherwise, if you’re shaking it up in the m
It feels very modern and the staff are all so polite and friendly. I really liked that they gave free PJs for you to wear during your stay. Light and aircon stays on even when you leave. You just need 1 card.
NathanFeb 25, 2025
10/10 Exceptional
I was lucky enough to have the same staff member helping me out with everything, and she was super helpful and nice. All the usual amenities were provided, and storage of luggage was available. The room was modern and clean. The cafe on the ground floor was great, again the staff were lovely. Same with the bar, which has great city views.
The location is within walking distance of Shinjuku station and all the popular spots in Shinjuku.
Would definitely stay here again.
SarahMar 24, 2025
10/10 Close to Shinjuku gardens cherry blossoms everywhere.
The location was central to key gardens and viewing platforms. The breakfast was fantastic with amazing views and the top floor bar had a great ambiance. Also had these alleyways near to hotel with all these cute tiny bars that fitted 8 to 10 people. Lots of fun.
GerardApr 10, 2025
6/10 Not too bad if you just need a place to rest.
Walkable distance to many stations including Shinjuku, Shunjuku-Sanchome, Higashi-Shinjuku being the nearest. Small tiny window for you to see the night view of Shinjuku.
MeredithMar 8, 2025
10/10 Luxurious stay
Booked a lovely room here for our last 2 nights in Japan. Yes it was on the more expensive side but it was mostly faultless. Very nice room, small suite nice bathroom and drinks supplied including bottles of wine. The breakfast was faultless thoroughly enjoyed the array of dishes on offer. Large bed with a nice city view…
GaryApr 20, 2025
10/10 Great first experience in Tokyo
The room was elegant, clean, and quiet for a good rest. The location was reasonable to multiple tourist locations. The bathtub with a view was amazing.
HaiMar 12, 2025
8/10 Great holiday in a great hotel.
The location was great, the room was very quiet, the breakfast was amazing and the staff was polite and helpful.
TschanMar 16, 2025
8/10 Very good
Very clean hotel good amenities we had a wonderful dinner on the rooftop just unfortunately it was raining hard so we could not sit outside but beautiful view.
WarrenMar 16, 2025
9/10 Superb
Location was great - it was close to Shinjuku station and other central areas. The staff was friendly, and the check-in and check-out were effortless. The rooms were small but cozy, I would go back again.
RohitApr 15, 2025
9/10 Good value for money
The location was so convenient for many metro stations. I felt the area was quiet enough (in a busy area). We ended up changing our room to a twin as it was slightly larger than the original room we booked. The guy in the coffee shop was so friendly - I forgot to take his name!
SophieApr 6, 2025
7/10 Great location
Location is great. Staff was friendly. Great rates. Clean room- although quite small.
DavidMar 13, 2025
5/10 Enjoyed the location and staff, cleanliness was below expectation. Wouldn’t stay again.
Convenient location, helpful staff
RiyaApr 7, 2025
4/10 Glad it was only one night!
Only the location, but even that’s just ok.
JereadApr 23, 2025
10/10 Absolutely no complaints.
The room was more spacious than expected, which was a bonus. The hotel was in such a great location and easy to get around. I would absolutely return.
KristyMar 11, 2025
9/10 Perfect return to this great hotel
I love this hotel. The proximity to Shinjuku is great and just that little away from the busiest part, makes it perfect for returning 'home' to relax and re-charge
BjoernApr 19, 2025
10/10 Perfect base when visiting bustling Tokyo
Lovely hotel which provides well needed calm in such a vibrant and busy city. Breakfast was really varied and set you up nicely for the day.
Clean and modern rooms. Couldn’t fault it
GeorgeApr 9, 2025
10/10 Great hotel, central location but far enough that it’s quite and peaceful at night
Location, loved the roof top bar, great breakfast, super helpful staff
MaureenMar 5, 2025
9/10 Modern room with an excellent city view!
Compact but very very nice hotel room with an incredible view! Staff was very helpful.
LoganApr 24, 2025
10/10 Had a nice stay at this hotel. Conveniently located.
Convenient location. Near things to do and close to the train station.
SabrinaApr 7, 2025
10/10 Exceptional
Amazing service, amazing location, amazing room…the girls at the front desk were so nice & helpful. Definitely would stay here again, it was just AMAZING. Exceeded expectations:)
OliviaMar 17, 2025
7/10 Pleasant stay
Pleasant, professional staff. Great roof top bar staff and service.
KathrynApr 12, 2025
10/10 Beautiful, safe and comfortable.
I love this hotel ,it has everything you need and the staff are nice and professional. Best hotel and will stay here next time I visit Osaka.
LatriceMar 13, 2025
10/10 Shinjuku grand bell great proximity to station and attractions
Liked the cleanliness and helpful friendly staff
ElizabethMar 31, 2025
8/10 Clean & comfortable hotel in good location.
Hotel has everything required for a short stay in Shinjuku. Clean & comfortable room & hotel is in a good location.
FrancesMar 21, 2025
10/10 Staff were very polite and accommodating in the reception and breakfast restaurant
Excellent accommodation; close to station, shops and restaurants.
HarshilaApr 16, 2025
10/10 Perfect
Great size bed very comfortable, great views should have stayed all the days we were in Tokyo. Perfect room with separate toilet and shower.
MariaMar 28, 2025
10/10 Perfect location for exploring Shinjuku
Perfect location for exploring shinjuku, Tokyo. Lovely views from hotel. Staff very friendly and helpful.
DyfedApr 8, 2025
9/10 We had an excellent stay.
Check in was a very easy process. Staff was extremely helpful. Rooms were very clean and location was very convenient.
RohiniApr 7, 2025
4/10 The room felt dirty
Rooftop bar
KeelyFeb 23, 2025
10/10 Exceptional
The staff was very welcoming and professional. Would defenitley recommend anyone going to Tokyo to stay at the Shinjuku Granbell!
ScottMar 17, 2025
10/10 Fantastic location
Great location, easy walk to everything. Breakfast was great, room clean and serviced daily. Would highly recommend.
MariaApr 9, 2025
10/10 Room very okay for one person and the hotel is very nicely located.
Great location and reasonable price.
AdrianeApr 15, 2025
9/10 great location, clean rooms
right in the tick of it, super easy to get too.
SpencerFeb 25, 2025
8/10 Very good
rooftop bar was great, good location, attentive staff
JuliaMar 23, 2025
8/10 Good location.
Great location!
BrydieApr 19, 2025
9/10 tranquility in the midst of Shinjuku
surpassed my expectations. the large soaking tub was an unexpected delight
CorneliusApr 3, 2025
9/10 Clean and comfortable, near golden gai
Great view and location, nice bed
RyanMar 18, 2025
9/10 Amazing stay. Exceptional reception team!
The customer service / reception team were exceptional!! 👍👍
JenelynApr 9, 2025
8/10 Very good
Good facility and location.
MayurApr 15, 2025
1/10 Will never recommend
Horrible rooms. Barely any space to move. In a very shaky area. Not safe at all
HinaApr 14, 2025
8/10 Very good
Room was cosy . Hotel clean.
JasonApr 2, 2025
10/10 great breakfast, very clean room
very clean, staff did an excellent job cleaning room
RiggApr 10, 2025
4/10 Ok but hotel could have presented better
Location was just ok
AnnaMar 4, 2025
6/10 Pleasant
MariaApr 15, 2025
10/10 Exceptional
Clean, helpful staff and great location
TeriimaevaruaFeb 24, 2025
10/10 Exceptional
Love the room and Japan
NitiyahFeb 27, 2025
8/10 Very good
Clean, modern
ItthiFeb 23, 2025
10/10 Exceptional
Good location, staff friendly
KochakornMar 1, 2025
10/10 Amazing
Great stay
WinnieMar 9, 2025
9/10 Superb
great position
PhilipApr 6, 2025
10/10 Exceptional
HunterApr 20, 2025
10/10 Exceptional
AlayMar 22, 2025
10/10 Exceptional
RobertMar 6, 2025
10/10 Exceptional
ChristopherMar 2, 2025
10/10 Exceptional
ErnestoFeb 27, 2025
10/10 Exceptional
YuenFeb 25, 2025
10/10 Exceptional
YunusFeb 24, 2025
8/10 Very good
SijbeApr 23, 2025
8/10 Very good
LaurensApr 18, 2025
8/10 Very good
PaulApr 8, 2025
8/10 Very good
ÇelebiMar 30, 2025
8/10 Very good
WalterMar 28, 2025
2/10 Very poor
CongMar 24, 2025
8/10 Very good
SerenaMar 24, 2025
8/10 Very good
NickMar 19, 2025
8/10 Very good
CorazonMar 10, 2025
8/10 Very good
AndrewMar 9, 2025
8/10 Very good
JakeMar 2, 2025
8/10 Very good
JoseFeb 28, 2025
8/10 Very good
HarrisonFeb 22, 2025
6/10 Pleasant
AnnaApr 5, 2025
5/10 Passable
EmilyMar 28, 2025
6/10 Pleasant
SophieMar 22, 2025
6/10 Pleasant
MaryMar 21, 2025
6/10 Pleasant
ColinMar 10, 2025
6/10 Pleasant
CassandraMar 7, 2025
6/10 Pleasant
JosephMar 4, 2025
5/10 Passable
FiazFeb 28, 2025
6/10 Pleasant
HanFeb 26, 2025
9/10 Superb
TracyApr 1, 2025
9/10 Superb
NigelMar 6, 2025
7/10 Good
AmandaApr 21, 2025
7/10 Good
LauraApr 20, 2025
7/10 Good
GarryApr 17, 2025
7/10 Good
AlexApr 1, 2025
7/10 Good
NatalyaMar 31, 2025
7/10 Good
MattMar 24, 2025
7/10 Good
CaseyMar 10, 2025
7/10 Good
DanielFeb 22, 2025
1/10 Bad
PatelApr 19, 2025
10/10 Good central point.
Australian family travelling with two adults and two boys - 16 and 11.
We stayed in two economy rooms on the same floor opposite each other. This was perfectly fine. We definitely could not have fit in one room. While tight, we could store suitcases comfortably. No fluffy robes but the kimono style pyjama shirts are a nice touch. Coin laundry was handy (and large capacity machines) but you will need the extra dry cycle and clothes will still be damp so be prepared to allow around 2.5 hours for this. The hotel breakfast was okay - not a huge buffet but definitely enough options to keep everyone happy. And rice for breakfast is a good carb load for all the walking! The hotel location is very handy - the main train station is an easy 8 minute walk. To avoid walking past some of the seedier hotels in the area (there a a lot of strip joint and love hotels) - turn left out of the hotel and walk down the first street. You will see a small bridge and some trees - this laneway will take you out pretty close to the large crossing in front of the station. That said, the area really wasn’t that seedy. A little rowdy on the weekend but all fun and good natured. We walked to Harujuku from the hotel and it was a pleasant walk. The front desk was very helpful and lovely. We had no problems conversing.
r0bynamDec 30, 2024
6/10 Rudest bar staff in Tokyo
Unfortunately the rating for the rudest bar staff in Japan goes to the staff at the 13 th floor rooftop bar and terrace .
A lovely location but went there on our first night and never returned due to the unfriendly , rude and arrogant staff .
We were there 5 nights so a lot of money spent elsewhere in more welcoming establishments of which there are plenty in the neighbourhood.
The Granbell hotel itself was lovely and in a great location .
Also the rest of the staff very friendly and efficient, just sadly not the rooftop which certainly affected the overall experience.
Z8219HAstevemFeb 7, 2025
4/10 3 star hotel at 4 star prices
Unfortunately our travel agent booked this, so we could not do our research. Would not book here again.
- booked twin room, tiny and cramped with our 2 beds put together. Could not have 2 people in bathroom at any one time.
- room was dark and claustrophobic
- huge tour groups arrived throughout the day and night
-breakfast was average at best
- reception staff needed a lesson in Japanese courtesy
- we felt quite unsafe in this area, nightclubs and strip clubs
PianistextraordinairFeb 5, 2025
8/10 Lively area
It's a huge hotel. The rooms are typical Japanese rooms (tiny by global standards, no easy place to open luggage) but are clean and comfy, although the bathrooms are pretty cramped. Only two washing machines for several hundred rooms, so plan to use laundromats instead.
Location-wise, the hotel is in a lively part of Shinjuku with a plethora of food and drink options nearby. It is about 15 mins walk to Shinjuku station if you're wanting to travel around a bit.
andyreptileMar 1, 2025
4/10 Disappointed stay at shinjuku Granbell
We stayed for 5 nights in the largest suite on the top floor. We were celebrating our anniversary so splurged on a suite. Online, the room looked amazing, but in reality it was dated and not so nice. It was large and spacious but the couches had seen better days with stains and the cushions are worn. The shower head was not working well. The room does not get very dark as there are no blinds to cover the outside tub. The in room amenities were also lacking.
Also the breakfast is not good. There were not many pastry or healthy options. The only fruit were grapes and pineapple. No hot chocolate. The waffles were hard and tasteless. They ran out of items by 8 am and it was so busy it was hard to make toast! Only bread choices were white or strawberry? Had sometimes pasta/noodles but ran out early every morning we were there.
The lobby didn’t have an area to sit and visit just room to store luggage.
The room was supposed to have PJS and sometimes we did and sometimes we didn’t.
I did voice my concerns at checking out to the manager and was told the online pictures are 10 years old so not representative of today.
Be warned as we paid a lot for the experience and were not given any credit or offers due to the lack of meeting expectations presented online!
bus64walkingDec 1, 2024
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All Amenities
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Massage services
Currency exchange
Non-smoking throughout
Coffee Shop on site
Fire extinguishers
Smoke alarms
CCTV outside property
24-hour security
Security alarm
Key card access
Television in common areas
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Internet access
Covered parking
Secured parking
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House rules
Check-in
03:00 PM
Check-out
11:00 AM
Cancellation policy
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.