Shinjuku Washington Hotel
Shinjuku-ku, Nishishinjuku 3-2-9, Tokyo
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Good
4787 reviews
7.1
Central Location near Shinjuku Station
Located just a 5-minute walk from the vibrant shopping and dining area of Shinjuku, Shinjuku Washington Hotel offers convenience and accessibility to explore the bustling city.
Cozy Rooms with Modern Amenities
The compact rooms at Hotel Shinjuku Washington provide a comfortable stay with essential amenities like a refrigerator, hairdryer, and flat-screen TV for entertainment.
Dining Options with a View
Indulge in delicious meals at Manhattan Table with stunning views of Shinjuku's skyline or savor grilled Japanese specialties at Fujita. Complete your day with a relaxing time at the hotel's coffee shop and bar.
Experience the heart of Tokyo at Shinjuku Washington Hotel. Book your stay now for an unforgettable city adventure!
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Popular Amenities
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Air conditioning
Luggage storage
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1 Room, 2 Travellers
Guest Reviews
Overall
7.1(4787)8/10 Amazing
I didn’t really use any amenities or dine at the hotel restaurants because I had other plans to be in town.
I really like the location since it is still in close
Proximity to shinjuku station (10min walk) but in a quieter side with cute cafes around.
The rooms are in my
Opinion on the larger side of what I’ve had before in other areas like Ginza - but for what I paid for, location - I think it was on the more value for your money. I am also a solo traveler so room size was fine but I can imagine if you’re two or more then the rooms may be too small.
RayApr 19, 2025
10/10 The nice and convenient Hotel that has everything on site
Great hotel. Has everything on site restaurants, and marts. It has a laundry facility. And the shuttle bus to and from haneda and narita airports has a stop at the hotel, making it super convenient. Another plus its near the Jr station
RicardoApr 23, 2025
6/10 I would recommend a double room only if you’re a solo traveler - it’s too small for two people
Location worked well for us
SueApr 21, 2025
7/10 Good
-location: 10 mins walking from Shinjuku station. Compare to other hotels, price is very fare.
-room: a bit small, furnitures are purely Japanese style, tiny and simple.
-bathroom is super small even for an Asian. Don’t offer toothbrush & other stuff inside room but you can take some from the lobby.
Michelle.sApr 12, 2025
4/10 Not good value for money. We are vegetarian & breakfast had not much to offer. We paid £75 for few coffees & cro
Location is reasonably good. 15 mins walk from the main centre, there are few restaurants on the ground floor which are handy
TasneemApr 23, 2025
9/10 WAS MY 1ST TIME IN TOKYO. GLAD I STAYED IN SHINJUKU AND AT THE WASHINGTON HOTEL . WILL BE BACK
HOTEL WAS SUPERB. VERY WELL LOCATED. PAID EXTRA FOR BREAKFAST BUT WAS SO WORTH IT -THE SELECTION WAS GREAT . AND THE VIEWS FROM THE BREAKFAST ROOM WAS SPECTACULAR ! THE STAFF WERE WONDERFUL AND HELPFUL . THE CONCIERGE LADY WAS SUPER HELPFUL . THE ROOMS WERE SPACIOUS, CLEAN , COMFORTABLE AND ALL AMENITIES WERE AVAILABLE.
AnaApr 17, 2025
7/10 Reliably good standard for price . Location is safe for a solo travelket .
The only improvement would be that I struggled to join the loyalty scheme online as I had no data at the time so missed out on checking out an hour later . As in total I stayed at this hotel and the annex for 10 nights it would have been nice to just offer this as a gesture
NatalieApr 16, 2025
7/10 Pleasant stay close to train station.
Walk undercover to the train station. Choice of toiletries very good.
JanApr 14, 2025
9/10 Superb
stayed 5 nights, good experience, good amenities on offer, pay extra for breakfast, which is fine, breakfast choices were good. above a shopping centre? so restaurants and shops right inside building. family mart inside also, with a 7/11 within a two minute walk.
HafsahApr 17, 2025
4/10 Pretty disappointing.
TracyApr 24, 2025
6/10 Overall, pleasant stay with the convenience within walking distance.
I like the convenience of being able to take the airport limousine service from the airport to hotel directly.
And a few cafes and convenience stores at the basement
AnnaApr 20, 2025
7/10 It was practical and easy
Easy access to Shinjuku station and airport limousine bus was so practical
MariaApr 15, 2025
8/10 I would recommend to anyone wanting a good location and with a comfortable room. There are a great selection of Restaura
Great location. Clean and comfortable room. We had a great view of the Tokyo Metropolitan Building night projection show.
TimApr 16, 2025
8/10 Excellent staff, excellent breakfast, excellent location
Clean and modern, well located in shinjuku. Excellent breakfast
StuartApr 14, 2025
4/10 Wouldn’t stay there again
Reception assistance and bus to airport
KimApr 16, 2025
8/10 Nice pleasant stay
Locations very good. And airport bus just infront of the hotel . Check in and check out also automated . Staff Aldo very friendly
MooApr 15, 2025
6/10 Good location, uncomftable beds and pillows, not to confident the linen was clean in the 2nd room due to state of the fi
Lovation
ReneeApr 22, 2025
5/10 Passable
Staff were help and pleasant and very clean
EmmaApr 18, 2025
6/10 Pleasant
The room was super hot when I complained to the front desk they said to just use the fan but it was still super hot. It was also a long walk to the train station
HazelleApr 13, 2025
8/10 IT WAS SO GOOD HIGHLY RECOMMENDED
EVERYTING FROM FOOD , ROOM AND LOCATION
LeonoraApr 21, 2025
6/10 Pleasant
Location- great location to bars/ restaurants and parks for cherry blossoms
RossApr 24, 2025
8/10 Good
The room is really small it barely fitted my bags and was not able to walk around and the location is a bit far from subway station
SamarApr 15, 2025
8/10 Very good
Not too bad Walking distance to the bus and train station. There is a bus from Haneda to Drop you off in front of the hotel.
AnnaApr 24, 2025
9/10 Nice hotel
De locatie was perfect, dichtbij Shinjuku station en Government building.
MarkApr 21, 2025
10/10 Exceptional
Hotel is close to everything, staff is very nice, grounds are maintained well. Room is good value
TangApr 13, 2025
10/10 Peaceful no hassle and very English Friendly and answered any questions Ihad
I loved everything about it
TaiwanApr 14, 2025
8/10 Great location
Location, restaurants available, room
EmmaApr 22, 2025
10/10 Wonderful place!
Awesome service! There is free storage for your luggage which was very convenient.
AntonyApr 13, 2025
8/10 A lovely stay, friendly staff, great amenities and location
Good amenities, location, comfortable
IramApr 17, 2025
10/10 Exceptional
The location is great. Just about 10-15 minutes walk from Shinjuku train station
SamuelApr 12, 2025
6/10 Pleasant
Location
MarcApr 16, 2025
3/10 Stay somewhere else
Only good thing is location. I am regretting booking this hotel
RaksitApr 14, 2025
7/10 Great location
Double rooms are v small would book a twin in future as much bigger
PatApr 16, 2025
9/10 Superb
Near the Shinjuku Station and has direct limousine bus from the airport.
SaiApr 12, 2025
8/10 Good but tiny
Everything was ok
MostafaApr 16, 2025
5/10 Budget friendly
Reasonably priced
SharieneApr 16, 2025
7/10 Ok stay, could be better for the price
Location
MeenaliApr 21, 2025
3/10 Less security
Shampoo
ParinyaApr 17, 2025
6/10 Pleasant
Location
MargotApr 15, 2025
9/10 Superb
Location and breakfast
MariaApr 20, 2025
7/10 Good
Location
HirokoApr 18, 2025
7/10 Overall the location is convenient.
NA
AnnaApr 15, 2025
10/10 Exceptional
Great location
RichardApr 16, 2025
7/10 Good
Location
ChiaApr 24, 2025
6/10 Pleasant
Small room, small window
AlexeyApr 16, 2025
9/10 Superb
Convenient location
DianeApr 15, 2025
4/10 Disappointing
BridgetApr 17, 2025
10/10 Exceptional
BanksApr 23, 2025
10/10 Exceptional
AlexanderApr 19, 2025
10/10 Exceptional
ConorApr 16, 2025
10/10 Exceptional
JuanApr 13, 2025
8/10 Very good
AtsumiApr 20, 2025
8/10 Very good
SoApr 17, 2025
8/10 Very good
MarziehApr 17, 2025
8/10 Very good
RomanyApr 15, 2025
8/10 Very good
Guai-lingApr 15, 2025
8/10 Very good
YukiApr 14, 2025
8/10 Very good
MeganApr 14, 2025
8/10 Very good
BenApr 13, 2025
8/10 Very good
CarelleApr 12, 2025
5/10 Passable
KassidyApr 12, 2025
6/10 Pleasant
KhaledApr 12, 2025
9/10 Superb
KimApr 17, 2025
9/10 Superb
NatthapussornApr 15, 2025
9/10 Superb
FaresApr 12, 2025
9/10 Sugoi
ColeApr 13, 2025
7/10 Good
HannahApr 16, 2025
3/10 Poor
GermanApr 16, 2025
7/10 Good
IsabellaApr 16, 2025
2/10 Bad Experience
The room was extremely warm and stuffy, feeling almost like a sauna. When I first called the front desk, I was informed that nothing could be done as the air conditioning was under centralized control. After a few hours of enduring the heat and perspiring, I called the front desk again. This time, a different staff member answered and kindly brought a fan to help cool the room.
Additionally, after the room was cleaned, the toilet bowl became clogged. I reported this to the front desk, and a staff member came to inspect it. He informed us that we could either wait for the maintenance staff to come the next morning or switch to another room. Since we opted to change rooms, the staff went to check on availability. Moments later, he returned with a plunger and managed to unclog the toilet instead.
While I appreciate the staff's efforts to address both issues, the overall experience was quite inconvenient and detracted from the stay.
thamklmJan 13, 2025
6/10 Tour Group Functional
This hotel was chosen by organizers of our tour group, so that's the main reason for our stay here. That said, the rooms were compact but functional, as long as you didn't unpack everything from your suitcases. Unlike what previous reviewers have said, the in-room air temperature was comfortable, but that may have been because the centralized heating system wasn't switched to Winter mode yet due to the very warm Autumn. Entering the bathroom could be a toe-stubber due to the raised elevation at the door. Hotel was a good walking distance to Shinjuku Station, and I ended up using a taxi to transfer myself to there after the tour. Easy to get to the Tokyo Metropolitan Government building via above and below ground access ways. One real positive mark was the great breakfast buffet with a view at the 25th floor Manhattan Table restaurant.
Khyron82Feb 4, 2025
8/10 Business-friendly comfort
The cozy workstations in the rooms allowed us to stay productive, while the spacious layout provided a comfortable retreat after long days. The check-in and check-out process was remarkably efficient, saving us valuable time. Located in the heart of Shinjuku, the hotel offered easy access to meetings and dining options. The staff were attentive and professional, making our stay even more pleasant. For business travelers seeking convenience and comfort, this hotel is a great choice. We’d rate it 4 stars!
330annalisecMar 12, 2025
9/10 Nice hotel very centrally located close to a main station
Very nice hotel 10 minutes away from Shinjuku Station, and the best part is that it can be accessed by an underground walkway. The hotel is huge and there is a Family Mart on 1st floor and plenty of small eateries and restauarants in the basement of the property. The coin operated laundry machines are very convenient though the numbers are less compared to the number of guests. The beds are comfortable and everything is clean.
VidhiyaApr 22, 2025
8/10 Very good
Staff were excellent. Having choices of restaurants on bottom floors without going outside was good.
CherylApr 19, 2025
8/10 Very good
ZhenApr 20, 2025
4/10 Never again
Horrible room. Size was ok but gosh the acoustics is putrid. We're on level 8 but can hear the subway running below is every 15 seconds and that's not hyperbole. It runs past 11pm too. Everything can be heard in the corridor as well.
Bathtub was old and scungy and missing caulking so you cna see all the soap scum build up and the toilet water stinks like the sewer! Yuk
Staff are nice though, and free bottled water every day was good. And bed/towel make daily too.
TokyoschmoFeb 12, 2025
2/10 Bad room management
Bad experience of already booked 2 bed room for 4 night. When checking in, the staff presented there have no 2 bed rooms anymore. Only provided one bedroom. Small room and bed size. They needed to keep the room for people who are booked. Bad room management.
GrandTour61614957155Mar 6, 2025
4/10 Not worth the stay here.
Location.
DennisApr 22, 2025
10/10 Shinjuku Washington Hotel (April 14-19, 2025)
Near Shinjuku Station
Hotel is really accessible through the underground passage
Hotel room looks really new
CzarinaApr 22, 2025
10/10 Exceptional
Loved the location and service
HunaidApr 22, 2025
5/10 Not again
Airport limousine stops right outside hotel.
ChenApr 23, 2025
2/10 Not the best
Location
MontserratApr 24, 2025
7/10 Nice , comfortable and reliably clean hotel .
Good standard and lively feeling
NatalieApr 19, 2025
7/10 Good
Convenience
DixonApr 24, 2025
3/10 Uncomfortable
Nothing
JohnApr 24, 2025
10/10 Exceptional
The location
RicardoApr 20, 2025
10/10 Exceptional
JakeApr 24, 2025
10/10 Exceptional
JuliaApr 19, 2025
8/10 Very good
SiewApr 24, 2025
8/10 Very good
LoriApr 23, 2025
8/10 Very good
PimmardApr 21, 2025
8/10 Very good
NahathaiApr 21, 2025
8/10 Very good
DanielApr 21, 2025
6/10 Pleasant
KarynApr 20, 2025
9/10 Superb
JayasingheApr 20, 2025
7/10 Good
WalshApr 22, 2025
7/10 Good
VictorApr 18, 2025
1/10 Bad
DeborahApr 20, 2025
1/10 Bad
MiyukiApr 18, 2025
1/10 Bad
SchwienApr 15, 2025
You Might Also Like
All Amenities
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
Massage services
Currency exchange
Shuttle service (additional charge)
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Invoice provided
Smoke alarms
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
CCTV outside property
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
24-hour security
Thermometers for guests provided by property
Key card access
ATM/banking
Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Internet access
Housekeeping on request
Covered parking
Garage
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle
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House rules
Check-in
02:00 PM
Check-out
11:00 AM
Cancellation policy
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.