8/10 Very goodThe location is amazing in the heart of Venice. Can walk everywhere and near to the square. Shout out to the check-in/reception staff and the bell boys - spot on with professionalism! Check-in was easy and seamless. Well done! Housekeeping excellent! Free tour via boat/water taxi to Murano. Loved the energy of the front desk and their willingness to assist with any request! Overall can highly recommend this hotel. The size of my room was decent (for European standards). Breakfast also good but for example eggs Benedict and others come with an extra charge. I also recommend providing more free bottled water than just one small bottle per day.
Beds are extremely comfortable.
Towels needs attention. Too thin but up to par for 4 stars.
GabrielApr 7, 2025
10/10 Exceptional first class experienceThe hotel was excellent. We experienced exceptional service from all the staff. The hotel itself is very central and is just a few minutes walk from San Marco and the Realto Bridge. Well stocked mini bar. Dressing gowns and slippers. Bed is turned down in the evening with a complimentary bottle of water and a heart chocolate. We opted for the luxury meet and greet from airport which was brilliant. We were virtually met off the plane and escorted through passport control without queuing. Taxi then took us to the causeway where our boat was waiting to take us right outside the hotel where a concierge was waiting to check us in at reception. Excellent experience. Buffet Breakfast was 30 euros a day but it there was an extensive menu to choose from so I found it good value. Take good comfortable walking shoes as a lot to see. The hotel gave us a complimentary tour to the world famous Murano glass factory where we watched a demonstration which was excellent. We made lots of wonderful memories and a gondola ride is a must! ☺️
FrancesMar 28, 2025
8/10 Very goodAlex at Guest Relations was extremely kind and helpful. He had the heart and attitude that makes one feel heard and valued. He resolved 2 issues for us and made us want to return to the hotel. Additionally, Fatima, the breakfast waitress, was fantastic. She remembered what we liked each morning and served us with the utmost professionalism and warmth. She was just a pure delight!
JudyJan 22, 2025
10/10 Personable luxury in the heart of VeniceMy time at the Splendid Hotel was indeed that—splendid! Though the location and facilities were all more than fine, it was once again the people that made the difference. And though everyone was completely professional and personable, I absolutely need to acknowledge one person, Dev (I don’t know his last name) who worked in the bar and lounge most evenings. His level of service and personal attention was exemplary, but it was his friendliness and conversation that made the real difference. I left feeling I have a good friend who works at the Splendid, which gives me the best reason to return to the hotel when I return to Venice. Kudos, Dev!
WilliamFeb 8, 2025
8/10 Mostly really good spoilt by noise on the last night and the attitude of the hotel.Great location, v nice comfortable room, staff v helpful until the last night.
MikeMar 1, 2025
9/10 Lovely staff, room, location.Great location, rooms lovely.
ClevelandMar 23, 2025
9/10 Beautiful hotel in an amazing locationFantastic location, central with easy walking distance to many of the sights and water transport options. Quiet at night. The hotel was beautiful designed and the staff all very friendly and helpful. Nice bar area. Cleaning was faultless. Room was spacious and had all amenities.
HannahMar 26, 2025
10/10 Don’t hesitate.Everything!
This hotel is located in the heart of San Marco, very central to pretty much everything such as restaurants, shops, Gondola Services and to Rialto Bridgd for quick transportation.
I loved the overall look and feel of the room… Thrg were very well put together, with modern amenities but still giving Venetian style. The room was clean, comfortable and offered a great morning view.
The staff were ever so welcoming and polite. They assisted with everything I needed and were available around the clock.
I’ve made a super lucky decision when I chose this hotel. Please don’t hesitate to book
LepecheApr 22, 2025
10/10 Special couple of days in this beautiful special placeLoved the beautiful decor & the attention to detail with it being valentines day too
Location is fantastic.
Loved the door to door private boat transfer too
ShereenFeb 15, 2025
9/10 SuperbThe hotel itself is very old Venezian style gorgeous building and location is perfect, right in the shopping center and walking distance to St Marco and Realto. We loved the hotel.The rooms are rather small but nevertheless it was fine. The hotel in room dining is perfect, really good chef.
DianaFeb 21, 2025
8/10 dissapointing breakfast but everything else absolutely outstanding / Concierges were amazing !!everything except breakfast
TrevorFeb 25, 2025
6/10 Dreams canal view realities construction viewBe very careful about the room you choose. I booked a deluxe room with a canal view and paid more. The room was nothing like the pictures. Forget about seeing the canal, my room facing the construction site.
HakanApr 2, 2025
1/10 BadLocation in the middle of the city
VitalyApr 14, 2025
10/10 Excellent location and very friendly staffThis hotel has an excellent location. This is the second year in a row that we stay in this hotel. The breakfast is very good and rooms very comfortable . The staff is very helpful as well.
GlennFeb 10, 2025
2/10 I think i will check out tomorrowBathroom was cool. The rest were fake pics on Booking….
Sandwich - generous
Cool furniture✅
Veronica-mariaFeb 24, 2025
10/10 Worth every penny!Great location, big rooms for Venice, beautiful restaurant.
AnnaMar 11, 2025
8/10 Very good
NicuApr 24, 2025
9/10 Superb
PeterApr 21, 2025
10/10 Great hotel with outstanding locationWe arrived by train into Venice after dark and was met by a water taxi. The taxi took us down the Grand Canal and through a couple of small canals directly to the hotel. The staff was very friendly and accommodating. Our room was on the small side, but very comfortable. From our location, it was a easy walk to the St Marks Square and Rialto Bridge. The hotel had a very good breakfast buffet (a little expensive) or you could order la carte. The first night we ate in the restaurant and had a great pasta dish. They were also helpful in arranging dinners at other nearby restaurants. Great hotel.
jes22Jan 20, 2025
6/10 Website navigation for modifying or canceling in too difficultI am not sure I will book with Star Hotels again because it is nearly impossible to find my reservations on their website. Modifying a reservation is almost impossible. This make is tough when traveling. Customer Service responds but takes a while and by that time it is too late. Even if you are able to cancel in time, being able to do that is very difficult compared to Booking.
romaine_lettuceFeb 17, 2025
9/10 Great experience, amazing location, and nice size roomThe location is amazing. The experience with the staff was positive and the room was perfect. All the little amenities in the bathroom, were an added bonus. First impressions could be improved. There’s a little entry area where you obtain your key to your room and check in . It doesn’t quite fit with the rest of the hotel.
JoyceApr 13, 2025
10/10 ExceptionalLocation can’t be faulted, in between Rialto Bridge and St Mark’s Square. Our second visit and glad we came back, worth booking a larger room if you can. We walked to and from the station but the water bus stop isn’t too far from the hotel.
KarenApr 9, 2025
10/10 Fantastic!!!Everything!!! The hotel,
Location staff was 10/10.First time in Venice and couldn’t have stayed in a better location
AnnabelleFeb 20, 2025
9/10 SuperbLoved everything, beautiful hotel. Second time staying at this hotel.🥰 Staff excellent.
AishlingApr 6, 2025
10/10 Very satisfiedExcellent, very central location and room was clean and comfortable with all amenities. Great value.
MichaelaApr 7, 2025
10/10 Fabulous hotel, right in the heart of the city. Great breakfast!Stylish, friendly and clean. Great location.
FionaApr 11, 2025
10/10 Beautiful place for a nice Bella vita stayDesign and Location
CordingFeb 10, 2025
8/10 Very goodThe location is amazing
SandraFeb 28, 2025
9/10 SuperbThe staff was friendly and extremely helpful. The room was spotless
EzioMar 17, 2025
10/10 SuperbVery comfortable quiet and great location. Very spacious
LindaFeb 16, 2025
10/10 ExceptionalClean room, location, friendly staff
HindFeb 17, 2025
10/10 Zhe best Hospitality everWe Loved All
MehmetApr 4, 2025
10/10 Exceptional
SmolenskiApr 16, 2025
10/10 Exceptional
RamsarupApr 6, 2025
10/10 Exceptional
FrancesMar 28, 2025
10/10 Exceptional
TatianaMar 27, 2025
10/10 Exceptional
MelisMar 26, 2025
10/10 Exceptional
KimMar 14, 2025
10/10 Exceptional
MiguelMar 12, 2025
7/10 Hotel with a great locationNice, clean, and spacious room with good amenities. We had a room with a view, so perhaps it was a little better then average.
Absolutely beautiful lounge/bar area, with large windows and gondolas passing by. Perhaps I stayed at this hotel twice just for this.
OlenaJan 6, 2025
6/10 An adequate last minute hotelIt was a last minute decision to go to Venice, so we took what they had. I felt the pictures online for the room we picked were deceiving. It looked like there was a separate living area from the bedroom. It’s the reason we chose I much higher priced room. And, it was just a normal small hotel room. No extra space whatsoever. So that was disappointing. But, it’s still a good choice if your favorite places are booked
MichaelJan 7, 2025
10/10 Exceptional
ZeynepFeb 22, 2025
10/10 Exceptional
ZoyaFeb 18, 2025
8/10 Very good
JamieMar 24, 2025
8/10 Very good
UrošMar 2, 2025
9/10 Superb
NinoMar 27, 2025
9/10 Superb
ZeynepMar 20, 2025
9/10 Superb
LindseyFeb 22, 2025
9/10 Superb
PaulFeb 16, 2025
7/10 Good
MiahApr 15, 2025
10/10 Top Hotel in the best LocationThe Splendid is definitely the top hotel in the best location in Venice. Close to the major venues and sightseeing spots of the city, easy to reach, great service, fantastic atmosphere, great and kind team members, great service and good food. We can onlz highly recommend this hotel.
LiquidMeisterJan 1, 2025
2/10 Not so splendidRooms are spacious but food and service is terrible. The lady at checkin was nice but rest of the staff seemed over worked and tired. The breakfast buffet was frozen food re-heated. Concierge could care less to help with any suggestions for restaurants options nearby. Will never stay here again!
petramF9375AHJan 1, 2025
8/10 Very good!Well located hotel recommended to me. Service was very good, very nice room (suite); some decor / maintenance issues require attention. Complementary Prosecco, Chianti and water. Turn down service. Staff are helpful. Good selection of in room toiletries. No cheap but you get what you pay for!
99PSBFeb 25, 2025
10/10 Birthday in the Splendid.The location is great. All staff were very welcoming and extremely helpful and always available. It was my wife's birthday, and the day before, I asked about getting a cake, and the reception arranged for the chef to make one for the following morning. Brilliant. The breakfast was ample, and the bar had a relaxing ambience. Overall, it was a fantastic stay. Well done to the manager and all the staff.
MarkDec 12, 2024
8/10 Would choose a different hotel for our next time in Venice.The location is great, but the room was unbelievably small. Taking into consideration the price it is definitely not worth the price.
VeraDec 29, 2024
10/10 Perfect hotel and perfect locationIt was in a perfect location
Hotel staff amazing. Our room was wonderful with amazing view to the canal.
The bar also is absolutely worth to visit and have a drink
I wish to come again to Venice and for sure Splendid Hotel should be definitely our choice
KetiJan 4, 2025
10/10 As for me guest service os most important, this hotel absolutely exceeded our expectations. We will be back.Hotel has amazing position, just in the heart of everything. Interior is beautiful and the staff is extremly helpful and kind!
AljazJan 18, 2025
8/10 the location was great 👍🏼 maybe a little more improvement for the breakfast !the location is near in everything we love!
CatherineDec 18, 2024
10/10 A good breakThe position was absolutely great... so close to san Marco, as well as restaurants and shops.
The hotel is elegant and clean and the room with the canal view just perfect 🙂
CarlottaJan 5, 2025
9/10 Very well located, enoughThe staff and the breakfast were implacable
PozzebomJan 11, 2025
10/10 ExceptionalExcellent property with exceptional staff. All the staff members very helpful and go extra miles to make you comfortable. Will definitely come back for my next family vacation
NaushadJan 8, 2025
9/10 Great, my 4th time here and will continue to stay here on future trips.Central location, easy to reach all parts of the lagoon. Rooms, small but clean and well stocked.
ManojDec 20, 2024
9/10 SuperbExcellent choice, friendly staff, beautiful decor, clean and excellent location
JosephDec 27, 2024
9/10 Comfortable stay - great service and attitude by the staff. Would definitely come back again in future.Excellent location great staff and comfortable
ManojJan 11, 2025
7/10 GoodGreat Location, easy access to water Taxi, close proximity to St Marco Sqr.
BarryDec 31, 2024
10/10 Beautiful Venetian hotel with modern touches in the heart of VeniceBeautiful hotel in the heart of Venice with spacious bedrooms.
MinaFeb 3, 2025
10/10 Exceptionalreception check in very smooth and polite, position perfect, room immaculate clean and newly decorated...
BusinessasusualDec 15, 2024
9/10 Great hotel in perfect location.Location is brilliant, views beautiful if you get a canal front room.
PennyJan 8, 2025
10/10 Elegant, clean, very well located, excellent food and services.Everything was great!
ArmandoJan 27, 2025
9/10 Loved our stay at the splendidGreat location- great value- staff was very accommodating
RichardFeb 6, 2025
10/10 ExceptionalAll ok
ChristinaDec 8, 2024
10/10 Fabulous hotel in an amazing locationEverything. Superb location
CorinneDec 12, 2024
10/10 ExceptionalIncredible property location, decor and service!
VedranaDec 28, 2024
9/10 great stayextremely comfortable and well appointed.
JustinJan 19, 2025
10/10 ExceptionalLocation and comfort of accommodation
AnneDec 5, 2024
8/10 Very goodWhere is was located
IanJan 6, 2025
9/10 Best Place in Venice!!Best Place in Venice!!
UrsulaJan 30, 2025
9/10 ExcellentLocation, cleanliness and staff
DarleneJan 14, 2025
8/10 Comfortable hotel in central location
GlennDec 29, 2024
8/10 Very goodGreat location
KellyDec 27, 2024
10/10 ExceptionalGreat !
GerardoDec 23, 2024
10/10 Exceptional
WilsonJan 9, 2025
10/10 Exceptional
MarielaJan 7, 2025
10/10 Exceptional
NicoleDec 29, 2024
10/10 Exceptional
VedranaDec 28, 2024
10/10 Exceptional
AlexeyDec 17, 2024
10/10 Exceptional
GraceDec 7, 2024
8/10 Very good
CarolinaFeb 2, 2025
8/10 Very good
EmreFeb 2, 2025
9/10 Superb
MarioFeb 21, 2025
8/10 Very good
SelenDec 18, 2024
8/10 Very good
AhmadDec 18, 2024
8/10 Very good
RyanDec 7, 2024
6/10 Pleasant
JonathanJan 12, 2025
5/10 Passable
DanielDec 23, 2024
9/10 Superb
JonJan 20, 2025
9/10 Superb
AmandaDec 30, 2024
7/10 Good
ArturJan 26, 2025
7/10 Good
StefanoJan 6, 2025
7/10 Good
NevinDec 31, 2024