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SpringHill Suites by Marriott New York Manhattan/Times Square South

338 West 36th Street, New York

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Good

9302 reviews

8.3/10

Prime Location in Hell's Kitchen
Located in the vibrant Hell's Kitchen district, SpringHill Suites New York Manhattan/Times Square South offers easy access to top attractions like Macy's and Madison Square Garden.
Delicious Dining Options
Guests can start their day with a continental or buffet breakfast and indulge in American cuisine at the on-site restaurant, ensuring a satisfying culinary experience throughout their stay.
Convenient Amenities
With a fitness centre and a 24-hour front desk, guests can stay active and have their needs met at any time during their visit. Plus, being just a short distance from Times Square and Bryant Park, the hotel provides the perfect base for exploring the city.
Book your stay at SpringHill Suites Times Square now for an unforgettable New York experience!

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Popular Amenities

Air conditioning

Luggage storage

Choose rooms

May 3rd – 4th 2026

1 Room, 2 Travellers

8.3

9302 reviews

Lhizzle

Couples · December 2025

4/10

I so desperately wanted to like this hotel as it’s a more affordable option in NYC & the front desk staff were extremely friendly, but this just wasn’t a positive stay at all. The room is very small w...I so desperately wanted to like this hotel as it’s a more affordable option in NYC & the front desk staff were extremely friendly, but this just wasn’t a positive stay at all. The room is very small which was kind of expected, but if space is a deal breaker for you, then this won’t be the hotel for you. One star given for location and the other for the staff, but other than that, everything was disappointing. Our room was dirty upon our arrival, with hair all in the shower & clothing labels all over the floor showing that any sort of thorough clean clearly hadn’t been done. We messaged the hotel about this and got no response. Each day we would come back to our room not cleaned and towels not changed (despite it being advertised that this was a daily service). We called 5x over the space of an hour and a half to ask for fresh towels that we needed in order to shower before a reservation and each time were told the people were “in the lift”. Things in the room like the safe, toilet roll holder, desk & more were broken and again, no response was received about these. Breakfast is APPALLING to say the least & can only be compared to feeding time at the zoo. Everyone is quite literally battling to get the food and there is no where near enough seating with some people quite literally sat on the floor with plates on their lap. So if you think the included breakfast is a bonus, it most definitely is not. The hotel does have some cool features like the shop & a well equipped bar, and it ultimately does serve a purpose as a base with a comfy bed, but that’s about all I can say as positives. Save your money and go elsewhere.Show More

J4743NNjodys

Solo Travel · November 2025

10/10

Kristal, Chris, Daniel, and Jeffery are the poster child of excellence, they know how to take care of the guest. First let me start with Jeffery, I called the day I booked the room and he stayed on ph...Kristal, Chris, Daniel, and Jeffery are the poster child of excellence, they know how to take care of the guest. First let me start with Jeffery, I called the day I booked the room and he stayed on phone while answering phone of other guest for like a hour helping with planning my trip (million gold star for him). Now lets get to Daniel, as soon as I walked up to the door, he greeted me, and welcome me as if I was family. While on my visit he talked with me, gave me great places of interest, and help me me getting around (million gold stars for him). Chris was the silent hero, he made sure that I felt welcomed with his amazing energy (being the support is just as important to me) (million gold stars for him). And lastly, my buddy Kristal, she truly went above and beyond. To start she spent over a hour and a half mapping out my travel so that I got to the places I needed to be and the times I needed to be there. She listen to all my stories (and believe me I can talk), never rushed me, and made me feel I mattered. She also changed my views on New Yorkers, and is the biggest reason I will be returning to New York and to Sprighill Marriot (infinity golds stars for her). I will always remember this amazing staff and hope they get paid whatever they need to stay with the company always (by the way room, and breakfast were great as well)..Show More

Lara

Couple · December 2025

6/10

Good location. Helpful staff. Comfortable bed. Does the job.Good location. Helpful staff. Comfortable bed. Does the job.

Michel

Couple · November 2025

8/10

Points très positifs : La situation à 5 minutes à pied de Pennsylvania Station. Chambre très confortable et bien équipée. L'hôtel est idéalement situé près de Time Square, Bryant Park, ... Gentill...Points très positifs : La situation à 5 minutes à pied de Pennsylvania Station. Chambre très confortable et bien équipée. L'hôtel est idéalement situé près de Time Square, Bryant Park, ... Gentillesse et serviabilité du personnel et possibilité de laisser les valises en consigne tant en cas d'arrivée précoce qu'en cas de départ après le check-outShow More

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Amenities

General

Non-smoking rooms

Air conditioning

Non-smoking throughout

Outdoor furniture

Front Desk Services

Luggage storage

Concierge service

Cashless payment available

Front desk (limited hours)

Accessibility

Lift / Elevator

Facilities for disabled guests

Internet

Free wired internet

Internet access

Transport & Parking

Covered parking

Garage

Pet-Friendly

Pets allowed

hygiene

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Shared stationery like menus, pens are removed

Property cleaned by professional cleaning companies

Physical distancing in dining areas

Fitness & Gym

Fitness facilities (surcharge)

Restaurant & Bars

Food delivered to guest room

Delivered food - securely covered

Games, Entertainment & Media

Television in common areas

Cleaning Services

Guests can opt-out any cleaning services during stay

Business & Work

Invoice provided

ATM/banking

Reception hall

Family Friendly

Family rooms

Safety & Security

Safety deposit box

Staff adhere to local safety protocols

Fire extinguishers

First aid kit available

Smoke alarms

CCTV outside property

Screens / Barriers between staff and guests for safety

Face masks for guests available

24-hour security

Security alarm

Additional Amenities

Shopping on site

Wine release events

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House rules

Check-in

N/A

Check-out

12:00 PM

Cancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

FAQ

SpringHill Suites by Marriott New York Manhattan/Times Square South doesn't provide a hotel-wide check in time, and you're expected to check out by 12:00 PM.

SpringHill Suites by Marriott New York Manhattan/Times Square South's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

Yes, breakfast is included with some of the rooms. However, some rooms include breakfast with an extra charge. Make sure to select your preferred meal option when selecting your room. Subject to availability.

Yes. This hotel provides free wifi connectivity along with your rooms.

Yes, parking is available at this hotel. Charges may apply depending on the room type or parking option. Please check parking availability and pricing during room selection.

Yes, pets are allowed at this hotel. Additional charges and restrictions may apply. Please check the pet policy while booking or contact the hotel for more details.

Yes, children can stay at this hotel. Family-friendly rooms and amenities may be available. Some extra charges may apply depending on room configuration and the age of the children.

Happy Travels!

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8.3

9302 reviews

Lhizzle

Couples · December 2025

4/10

J4743NNjodys

Solo Travel · November 2025

10/10

Lara

Couple · December 2025

6/10

Good location. Helpful staff. Comfortable bed. Does the job.Good location. Helpful staff. Comfortable bed. Does the job.

Michel

Couple · November 2025

SpringHill Suites by Marriott New York Manhattan/Times Square South

Good

9302 reviews

Show More

Popular Amenities

Choose rooms

May 3rd – 4th 2026

1 Room, 2 Travellers

9302 reviews

Lhizzle

4.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

J4743NNjodys

10/10

Lara

6/10

Michel

8/10

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Amenities

General

Front Desk Services

Accessibility

Internet

Transport & Parking

Pet-Friendly

hygiene

Fitness & Gym

Restaurant & Bars

Games, Entertainment & Media

Cleaning Services

Business & Work

Family Friendly

Safety & Security

Additional Amenities

Show More

House rules

FAQ

9302 reviews

Lhizzle

4.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

J4743NNjodys

10/10

Lara

6/10

Michel

8/10

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