4/10 Nice stay, but service at VIU ruined itBeen struggling on how to rate this stay.
To start off, our stay was sort of staycation, as things at our house are being repaired.
Overall had a decent stay and most of the staff we encountered were friendly.
However our experience at VIU soured everything. I had a 50% off discount voucher from ClubMarriott Thailand that is supposed to be able to be used for dinning at various Marriott properties in Bangkok. On it there lists of hotels and restaurants that it can't be used, St Regis and VIU are NOT listed, so I assumed it should be valid. I even called from my room before hand to confirm the voucher can be used at VIU and they said yes.
However when we arrived for dinner, I gave them the voucher was told that there was "miscommunication" and I was given the wrong information, and they are no longer accepting this particular voucher. After some back and forth they still wouldn't budge and only offered a small discount. To make things worse, we had invited some friends for dinner based on that fact that I was told the voucher can be used, so our night basically ruined.
Also the so called "Epic" dinner buffet was anything but. Service was extremely slow, it took 5-10 mins to get the attention or a sever as for some reason they were no where to be seen. Keep in mind there only 5 or 6 tables dinning so it was not busy at all, on top of that food was pretty subpar. Definitely not worth the price.
I did end up speaking with the duty manage afterwards hoping to come a satisfactory conclusion, although he was very apologetic and friendly he was only able or willing to take 30% off the bill, which I guess is better than what I was offered at VIU. I feel like they should have owned up to the mistake and honored the 50% discount. The experience felt like a bait and switch, ruined what otherwise would've been a pleasant stay.
Not sure if would recommend or stay here again.
arkomFeb 9, 2025
10/10 Best Hotel in BangkokEasily one of the best hotels in the world. The interior could be considered non modern subjectively, but I like it. The service they provide also more than makes up for it. They don't have a lounge, but they have amazing butler service. I am usually very impatient to explain all the details to people who aren't the manager. However, Minnie proved to be professional, smart and most importantly helpful. She understood exactly what I meant and needed.
Last but not lease... the breakfast buffett at St.Regis really took it to another level. Almost everything was freshly made and to top quality.
altman1004Mar 15, 2025
7/10 GoodService was excellent as always. The location is convenient and the pool area is great.
SeetalFeb 24, 2025
10/10 LuxuriousComfortable. Clean. Good location near sky train. Gym was great.
AnnMar 13, 2025
7/10 Good location but little expensiveLocation
ZinaApr 19, 2025
10/10 RemarkableEverything
AhmedApr 24, 2025
8/10 Very good
SaidApr 11, 2025
9/10 Superb
SirikwanApr 19, 2025
10/10 Cocktails with a viewCame here for birthday cocktails at the bar.
The staff made sure every guest was seen, acknowledged and heard.
Regardless if they are climbing the ladder and putting decorations in the lobby, they made sure to take a quick stop to greet you.
The bar was bespoke and the bartender made a mean whiskey sour that was perfect.
We requested for chocolate bitters instead and they did just that.
The view from the bar overlooks Central World to your left and a grass field where people were playing soccer.
Thank you for a great night and we will definitely be back the next time!
hellolaapFeb 12, 2025
10/10 Cozy day at st .regisRecommend chillin cool cozy classy Jazz blue
This place will make you satisfy Really awesome place nearby Siam take a walk a little bit not too far from heart of downtown . Staff are friendly and professional wonderful drink by mister BenZ ...........,.,.........................
yongyodartFeb 11, 2025
10/10 An Amazing hotelExcellent hotel. Has fantastic restaurants like zuma inside the hotel. Great food and helpful staff.
AhmadMar 31, 2025
9/10 SuperbGreat Location. The room was very nice and spacious. The breakfast was quite a decent spread!.
AbdulFeb 19, 2025
9/10 SuperbSet up and furniture
MartinMar 24, 2025
10/10 Exceptional
MassimoMar 30, 2025
10/10 Exceptional
JohnnyMar 1, 2025
10/10 Exceptional
MonicaFeb 19, 2025
9/10 Superb
AbdullahApr 9, 2025
9/10 Superb
AbdulazizApr 7, 2025
9/10 Superb
BasirApr 5, 2025
9/10 Superb
AbdulazizApr 3, 2025
10/10 luxury room, impeccable service, amazing breakfast, great views, and ideal locationI recently stayed at the St. Regis Bangkok from December 10th to 13th, and the experience was nothing short of exceptional. From the moment I arrived, the service was impeccable. The staff and my personal butlers were attentive, warm, and went above and beyond to make my stay relaxing, comfortable, and memorable. The rooms and amenities were luxurious, spacious, and beautifully designed. I especially appreciated the stunning views of the city and the golf course from my room. Breakfast at VIU was a daily highlight! I couldn't recommend it more. With such an ideal and heart of the center location, the hotel was incredibly peaceful. I hope I will come back to stay here again soon!
AchirayaDec 17, 2024
10/10 Amazing stay!I had an incredible stay at this hotel! From the moment I walked in, I was greeted by the most welcoming and helpful staff. They went above and beyond to make sure my stay was perfect, offering great recommendations and always being available when needed. Love!!
675taekJan 29, 2025
10/10 Exceptional
MuhannadFeb 2, 2025
9/10 Superb
WatkinMar 22, 2025
9/10 Incredible stay, location, and breakfast - would highly recommend.The staff was incredible - so accommodating and friendly and wonderful to our 4 year old. The breakfast was exceptional! The location was ideal as it was walking distance to the center of it all.
AmayaNov 23, 2024
10/10 Exceptional
AhmadJan 13, 2025
10/10 Very nice and welcoming stay. Staff are very nice and attentive to detail! Highly recommendIts location, its staff, its butler service is top notch
ChinNov 3, 2024
10/10 Best place to stay in Bangkok Katy was amazingEverything , the property is spectacular ! Location the best the service
EkelundNov 12, 2024
10/10 Exceptional
MarinoDec 31, 2024
10/10 Exceptional
GayethriDec 27, 2024
10/10 Exceptional
ChadDec 13, 2024
10/10 Exceptional
JamesDec 13, 2024
10/10 Just what we needed!The staff were amazingly helpful and kind. The facilities were great and attention to detail was superb.
Easy access to train, and other sites.
Boxing with Jack was a great experience - thoroughly recommend if you want a good workout!
JustineSep 8, 2024
9/10 Fabulous staff
VinashaSep 27, 2024
10/10 Excellent staff service, lovely rooms and great location!Excellent staff service, lovely rooms and great location!
VincentSep 30, 2024
8/10 5 start place to stayLots of great staff and the breakfast was fantastic
DanielSep 25, 2024
10/10 Awesome and would recommendGreat location good service
ChristineSep 27, 2024
10/10 ExceptionalExceptional Staff, amazing Room! Love it!
MiroOct 5, 2024
10/10 Exceptional
AnirbanDec 1, 2024
10/10 Exceptional
NaseerDec 1, 2024
10/10 Exceptional
MohdNov 28, 2024
10/10 Exceptional
SerenaNov 18, 2024
8/10 Very good
JaberJan 14, 2025
10/10 Exceptional
AliOct 20, 2024
8/10 Very good
AdelDec 7, 2024
8/10 Very good
AdelDec 7, 2024
9/10 Superb
AdelDec 15, 2024
10/10 Exceptional
RattanaSep 19, 2024
10/10 Exceptional
JoanneSep 8, 2024
9/10 Superb
MehmetNov 6, 2024
10/10 I will be back and will be bringing my babies with me next time. Thank you so much, St. Regis Bangkok!The location was superb, the facilities were world class but most of all- the staff/butlers were the absolute best. They were so kind, so thoughtful and sooo efficient! I am a breastfeeding mom traveling without my baby and they helped me wash, sterilize my pump and store my breast milk throughout my whole stay. The best!
BitangaAug 23, 2024
7/10 OkLocation
RohitSep 3, 2024
9/10 SuperbEverything
AldukhiSep 6, 2024
10/10 ExceptionalPerfect Location
KarlheinzJul 8, 2024
10/10 Exceptional
MohamedAug 21, 2024
10/10 Exceptional
GhayaAug 19, 2024
10/10 Exceptional
AbdulazizAug 10, 2024
9/10 After 8 years I came back with my 8 year old son. My son said he loved this hotel.
ThuongJun 2, 2024
10/10 Exceptional
KathyJul 31, 2024
10/10 Exceptional
JosephJul 21, 2024
10/10 Exceptional
NaserJul 19, 2024
10/10 Exceptional
TatianaJul 16, 2024
6/10 Nice hotel centrally located but bit expensive and would say overhyped.Big comfortable rooms and great location
AndrewMay 8, 2024
10/10 Exceptional
AsmaJun 22, 2024
10/10 Exceptional
NasseerJun 20, 2024
10/10 Exceptional
HarmeshJun 2, 2024
10/10 Exceptional
OlaMay 31, 2024
10/10 Exceptional
AfraMay 14, 2024
8/10 Very good
AnilJul 8, 2024
9/10 Superb
GibranSep 5, 2024
10/10 Exceptional
MichaelJul 2, 2024
9/10 SuperbSpacious and modern property
ChristianMar 20, 2024
10/10 Exceptional
SaifMay 8, 2024
10/10 Exceptional
TonyMay 7, 2024
8/10 Very good
SnirMay 8, 2024
6/10 Pleasant
TahaniJun 23, 2024
10/10 Excellent hotel in a great location. Would definitely come back.The hotel is in a wonderful location. The rooms are large and clean with comfortable beds. Wonderful service and very luxurious.
StephanieApr 20, 2024
8/10 Very good
RodneyApr 24, 2024
9/10 Superb
SriramJun 16, 2024
10/10 10/10 the best service imaginableBy far the warmest and most wonderful feeling I ever had in a 5 star hotel. Incredible caring staff, with such a warmth and friendlyness from the check in to check out. The facilities are amazing of course, love the pool but that is normal for St Regis. The warm feeling they gave me was something which makes St Regis extraordinaire and special which even a Four Season can't offer. After settling in the spacious and cosy room I got a complimentary tea delivered along with cookies, I had a fruit basket in the room and chocolates. They offer of course like in all St Regis 2 pieces complimentary ironed and they have a pillow menu with any option imaginable as well a butler service in the morning where you can ask for the curtains to be opened and coffee served into bed. They booked for me a golf tee time, restaurants and were absolutely great.
MarieJan 2, 2024
10/10 Lux, Location, ServiceLocated on a quite stretch between Sukhumvit and Sathorn, all the malls, restaurants and bars are easily accessible by foot or BTS. The rooms are large, tasteful and comfortable. The lobby and pool side are lively and the gym was well equipped. Staff are very friendly and eager to assist.
AshwinDec 27, 2023
1/10 Old, Bad and Expenssive!!! Definitely not a 5 star hotel.
IlanJan 1, 2024
10/10 Truly a 5 star Hotel ⭐️⭐️⭐️⭐️⭐️Great location and has a dedicated Skytrain bridge. Lovely room with a stunning view. Super friendly, and extremely polite staff. Checking in and out was quick. Very attentive to the tiniest details including leaving me cables band to keep my cables neatly tied and sunglasses cleaning cloth.
NadaDec 9, 2023
8/10 Comfortable stay.The rooms and Butler service
ManuelJan 8, 2024
9/10 SuperThe furniture, the bathroom amenities, the view of the room. The breakfast was amazing.
AbdullahFeb 3, 2024
10/10 ExceptionalAmazing location, center of Bangkok.
MuhammadJan 16, 2024
7/10 Good
PradeepFeb 19, 2024
10/10 Exceptional
IbtsamFeb 15, 2024
8/10 Very good
ThijsMar 4, 2024
8/10 Very good
VaibhavFeb 27, 2024
9/10 Superb
KhandakerMar 19, 2024
9/10 Very good hotel. Superb location.Good
AnirudhNov 18, 2023
10/10 Exceptional
MinsuhDec 22, 2023
10/10 Exceptional
AdelDec 20, 2023
10/10 Exceptional
TizianoDec 5, 2023
10/10 Exceptional
RobertoNov 18, 2023
9/10 Superb
YotamDec 9, 2023
9/10 Superb
VorapatNov 29, 2023
9/10 Superb
TolulopeNov 23, 2023
9/10 Superb
MelanieNov 20, 2023