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Strand Palace

372 Strand, London

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Good
13538 reviews

8.2

Historic Charm and Modern Comforts
Step into the elegant world of the Strand Palace Hotel, a historic gem welcoming guests since 1909. With 788 bedrooms, this hotel seamlessly blends old-world charm with modern comforts.

Gastronomic Delights and Relaxation
Indulge in the culinary delights at the on-site restaurant serving British cuisine, or unwind with cocktails and afternoon tea at the two stylish bars. Stay active at the on-site gym or enjoy 24-hour room service for ultimate convenience.

Prime Location and Nearby Attractions
Located in London’s vibrant West End, the hotel is a stone's throw away from iconic theaters and attractions like Covent Garden, Trafalgar Square, and the Royal Opera House. With excellent transport links just minutes away, exploring the city is a breeze.

Experience the perfect blend of luxury and convenience at the historic Strand Palace Hotel. Book your stay now for an unforgettable London getaway.

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Popular Amenities

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Air conditioning

Luggage storage

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1 Room, 2 Travellers

Guest Reviews

Overall
8.2(13538)
5/10 Great location; old hotel updated but not worth the price at all.
great location. Covent Gardens a few steps away with all the food and shopping you can handle! It was very clean and had a lovely lobby and common areas. Go to the little shop next door on Strand for the very best scones I've ever had anywhere.
RosellaApr 20, 2025
8/10 Great location but rooms are too cramped
This is my second stay at the strand palace. This time we booked a superior room because the double room last time was so tiny. This room was just as small. The rooms have shutters on the windows which make them really dark. Don’t book this hotel if you’re wanting to get ready for an event, the lighting is really poor and there are no dressing tables or areas, and a tiny full length mirror inside a very narrow wardrobe door. The wardrobe itself only had 4 hangers, and there’s just hardly any space to move around the room. The bathrooms are also tiny. Staff are friendly but you do have to wait around / queue to be served. I do like the reusable water bottles and the bed was comfy. The location is 10/10 for visiting the theatre, always being able to get a taxi and perfect location for Covent Garden.
K29761Mar 19, 2025
5/10 Disappointing because of the lack of storage space and coat hangers
The bed was extremely comfortable.
PwevansApr 22, 2025
7/10 Good option for solo travelers with a decent budget
Location was perfect, ideal for a first time visit to London. Waiters at the restaurant were very kind and welcoming. Room is comfortable, great for a solo traveler. Iron was provided, which was a nice surprise as it wasn’t stated when I made the booking. Really liked that there’s a vending machine too for late night snacks (though prices were steep).
JudithApr 17, 2025
4/10 The Strand (disappointing) hotel
Great location and good breakfast choice.
JanetApr 16, 2025
2/10 Worst customer service
Hello guys me and my girlfriend visited one of your restaurant-recently for afternoon tea . And she was travelling from states she was so desperate to have an afternoon tea in your restaurant. But the experience was a night mare and the quality of service is so poor 1 out of 10 we requested for a cup of tea it took half an hour. For a glass of water I went twice to the bar no waiter or waitress are taking care of the customers. After spending 120£ for afternoon tea I felt very bad for poor service. Thanks
694saicMar 19, 2025
9/10 Strand palace
The location, the breakfast, the hospitality. Lovely clean hotel, every corridor smelt beautifully clean and fresh. Beautiful breakfast. The gluten free treats given to me on the 1st morning were a lovely surprise. Nice and quiet during the evenings.
TaraApr 16, 2025
8/10 Very good
It was a very handy location. The majority of staff were absolutely lovely. I was particularly impressed with the porters and reception staff. Two of them were super kind to me when a problem occurred regarding luggage storage. They went out of their way to ensure that I was cared for and looked after and treated very warmly. The bar area was welcoming as well.
ElisabethApr 17, 2025
6/10 Clean and pleasant
For the money the rooms are quite small. The beds however are comfy and the toiletries are nice. Breakfast was good and the staff were friendly and helpful. The bathroom was clean and the shower fairly powerful but the floor gets soaked due to the layout of the shower door. The best thing about this place is it’s location for the theatres
tinycokMar 19, 2025
10/10 Birthday stay.
Our 2nd stay at the Strand Palace and again a lovely stay. Our room was lovely and clean and also a good size (superior king) Breakfast has a good selection - pancakes we're great. Dinner in Haxells was also very nice. All the staff are friendly and helpful. We will be back later on in the year.
RowlattApr 19, 2025
10/10 Fantastic find in Central London
Great hotel in a fantastic location! Staff all very efficient and friendly. Breakfast was a bit manic, due to the Newcastle game - but food was good and plentiful. Lovely room with lots of nice extra touches like the free water bottles and mini bar! Would highly recommend and definitely be back!
Happy-traveller365Mar 17, 2025
9/10 Superb
Excellent Location, very nice staff, big and quiet room, easy check in and check out,complimentary bar with water bottles we could re-fill anytime (there was a water point next to lift)
KatarínaApr 18, 2025
8/10 Suited our reason for being in London ,good location.
StellaApr 24, 2025
9/10 Very comfortable
Breakfast was very good, great variety, seated quickly,location was great for shows we went to, staff were friendly, it was our second staying in the hotel and we will stay again.
MarkApr 20, 2025
7/10 Generally ok
The location is amazing and the facility is new
ZhiApr 22, 2025
10/10 Amazing location and lovely hotel
Amazing location, modern facilities and very clean. We celebrated a birthday which was mentioned when booking and chocolates, balloons and a free drinks voucher were in the room which was a lovely touch. Will 100% recommend and hope to stay again.
CharlotteApr 19, 2025
10/10 Luggage and Front of House
The 5 star review is for Mohammed who made who helped me with moving and storing my luggage and was kind, efficient and patient. Top notch service. Also the front of house staff who were super helpful when I arrived and when I was leaving. Excellent!
mmbarrieMar 18, 2025
9/10 The best thing a hotel stay can provide is a feeling of being safe and sound while you rest and recover from a day of tr
The Centralized location made our ability to walk everywhere we wanted to go immensely easy.
MohammadApr 22, 2025
4/10 average
Bed comfort
SivajeevApr 22, 2025
9/10 Great. Will be back.
Location. Fact that single rooms were available at a cheaper rate. Welcome red water bottle and chocolate.
JosephApr 23, 2025
5/10 The shower experience did dampen our experience at Strand even though location is great with accessible transport option
Superb location
LinApr 20, 2025
10/10 Short break central London
Easy walking to tube stations and Covent Garden. Beautiful interior. Really doing well in going plastic free. All staff helpful and friendly. Room good size for London. Good quality toiletries and linen
LindaApr 18, 2025
8/10 It was a very comfortable and convenient location for us. The rooms were spacious and had everything we needed.
Excellent location. Very clean and comfortable.
SonyaApr 23, 2025
9/10 Good location, nice breakfast and rooms well equipped
Accommodations and location and breakfast great
LoriApr 24, 2025
7/10 Average
Location
KarlApr 20, 2025
9/10 Thoroughly enjoyed our stay. We will stay again
Location is superb. Breakfast was the best and a great way to start the day. Our room was available on arrival in the morning. Very pleasant stay and will go back.
LeighApr 16, 2025
10/10 Exceptional
Everything about this place was too notch and we will stay here again. Nothing I would change or recommend. 5-stars!
JohnApr 16, 2025
8/10 Great location, friendly staff but our room was very small
Great location. Friendly staff. Good breakfast.
RebeccaApr 24, 2025
9/10 Excellent location, comfortable well equipped room. Lovely staff and service
Excellent location
MartinApr 20, 2025
8/10 Very good
Convenient to walk to attractions and the train station, facilities were really good , gym was quiet and easily accessible. room was nice and quiet, very comfy bed.
LindyApr 22, 2025
10/10 Really enjoyed the experience & surprised by the attentiveness of the staff.
Excellent location & facilities.
JohnApr 18, 2025
8/10 A lovely hotel, close to what we came for.
Was a lovely hotel situated in a good position, close to a lot of sight seeing attractions.
AlisonApr 19, 2025
10/10 Fantastic hotel and good value, amazing location
Loved returning to this hotel. Staff amazing, location fantastic, super comfy bed, just love it!
KirsteneApr 22, 2025
9/10 Meu quarto era o single room e fiquei muito supresa que pessoalmente o quarto era muito mais bonito do que nas fotos. Am
Location and the room
ValeriaApr 20, 2025
10/10 Great stay
The greeting by the door staff and reception was good.The eco friendly water system and chocolate and keys was welcome
DeirdreApr 20, 2025
10/10 Pleasant London Stay
Lovely hotel beautiful lobby Wonderful doorman Comfortable beds Pleasant helpful staff Excellent location
SarahApr 23, 2025
10/10 Exceptional
Location, food ability to but amenities
LukeApr 17, 2025
9/10 Excellent stay in lovely hotel.
Excellent breakfast.Good storage,good sized room and bathroom.Very comfortable bed.
JuliaApr 20, 2025
8/10 Convenient location for theatres and Covent Garden.
Large room. Comfy bed.
JulieApr 22, 2025
10/10 Great hotel, centrally located, clean, nice, as advertised
Great location and service was impeccable! (Thanks, Mary!)
MetzApr 16, 2025
10/10 Really enjoyed managed to check in early and room was lovely breakfast very good gf available
How close to everything
VanessaApr 23, 2025
9/10 Comfortable, good location.
Water bottles in room and refill tap near lift.
EmmaApr 22, 2025
10/10 Excellent
Breakfast and service excellent rooms spotless and comfortable great location and staff so helpful
AnonymousApr 16, 2025
8/10 Likeable hotel in Central London
Clean and easy to negotiate
WilliamApr 21, 2025
9/10 Very good.
Second stay. Better single room, the bath was a bit more spacious. Otherwise a very good hotel.
LuayApr 21, 2025
8/10 Very good
Spacious and good rooms. Great breakfast and helpful staff.
LukeApr 20, 2025
10/10 Amazing amazing place
Amazing location, great breakfast, friendly staff. Just perfect
EgleApr 17, 2025
8/10 Very good !
Very nice area. Very good hotel overall !
LuayApr 18, 2025
10/10 Exceptional
Such a convenient location...and first class hotel ..
AnneApr 20, 2025
8/10 Excellent.
Location amazing, staff so friendly and helpful
ClaireApr 18, 2025
10/10 Exceptional
KhalidApr 16, 2025
9/10 Superb
JenniferApr 16, 2025
10/10 Exceptional
Perfect location and an amazing breakfast .
PatrickApr 21, 2025
10/10 perfect
location and breakfast are nice.
SemaApr 23, 2025
9/10 Superb
Always exceptional value for money.
JasonApr 17, 2025
5/10 Passable
Nice location
PeterApr 21, 2025
8/10 Nice
Breakfast
LesterApr 21, 2025
10/10 Exceptional
Very clean and lovely
LydiaApr 22, 2025
8/10 Very good
Location
DanaApr 17, 2025
10/10 Exceptional
ScottApr 23, 2025
10/10 Exceptional
ThusharaApr 22, 2025
10/10 Exceptional
JemmaApr 22, 2025
10/10 Exceptional
LisaApr 22, 2025
10/10 Exceptional
CipreroApr 20, 2025
10/10 Exceptional
KathleenApr 20, 2025
10/10 Exceptional
TraceyApr 20, 2025
10/10 Exceptional
AlisonApr 19, 2025
10/10 Exceptional
MollieApr 19, 2025
10/10 Exceptional
JonathanApr 17, 2025
10/10 Exceptional
GillianApr 17, 2025
10/10 Exceptional
NaheedApr 16, 2025
10/10 Exceptional
CathiApr 15, 2025
8/10 Very good
RobertoApr 23, 2025
8/10 Very good
JamesApr 23, 2025
8/10 Very good
EdwardApr 22, 2025
8/10 Very good
ChristineApr 21, 2025
8/10 Very good
SivapornApr 21, 2025
8/10 Very good
SheenaApr 21, 2025
8/10 Very good
ÖztürkApr 17, 2025
10/10 Perfect!
PhilippaApr 22, 2025
6/10 Pleasant
LeeApr 22, 2025
5/10 Passable
PaulApr 18, 2025
9/10 Superb
AmandaApr 24, 2025
9/10 Superb
SamuelApr 23, 2025
9/10 Superb
AntoniosApr 23, 2025
9/10 Superb
AlyciaApr 22, 2025
9/10 Superb
AlisonApr 21, 2025
9/10 Superb
MathildeApr 20, 2025
9/10 Superb
PéterApr 19, 2025
9/10 Superb
JoshApr 18, 2025
9/10 Superb
StefanApr 18, 2025
9/10 Superb
JonathanApr 17, 2025
9/10 Superb
EamonnApr 16, 2025
9/10 Superb
JeffreyApr 16, 2025
7/10 Good
MuthiahApr 23, 2025
7/10 Good
RichardApr 23, 2025
7/10 Good
JenniferApr 22, 2025
7/10 Good
KeithApr 22, 2025
7/10 Good
CathyApr 18, 2025
7/10 Good
SedaApr 18, 2025
Cleanliness

7.1

Service

8

Location

9

Room Quality

7.3

Amenities

7.1

Value for Money

6.2

Food and Beverage

7.7

Overall Experience

8.3

All Amenities

Fitness facilities (surcharge)

Non-smoking rooms

Air conditioning

Restaurant

Room service

Family rooms

Lift / Elevator

Luggage storage

Safety deposit box

Fax/photocopying

Facilities for disabled guests

Ironing service

Non-smoking throughout

Concierge service

Wheelchair accessible

Public transport tickets

Lower bathroom sink

Emergency cord in bathroom

Staff adhere to local safety protocols

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Cashless payment available

Fire extinguishers

First aid kit available

Sanitized tableware & silverware

Invoice provided

Guests can opt-out any cleaning services during stay

Smoke alarms

Shared stationery like menus, pens are removed

Property cleaned by professional cleaning companies

Physical distancing in dining areas

Food delivered to guest room

CCTV outside property

24-hour security

Delivered food - securely covered

Security alarm

Key card access

Mobile app for room service

ATM/banking

Television in common areas

Front desk (limited hours)

Free wired internet

Fitness facilities (surcharge)

Internet access

Housekeeping on request

Wine release events

Vegetarian menu options available

Bulk dispenser for toiletries

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House rules

Check-in

03:00 PM


Check-out

11:00 AM


Cancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Fine Print

Groups:

When booking more than 9 rooms, different policies and additional supplements may apply.

Internet:

WiFi is available in all areas and is free of charge.

Parking:

No parking available.

Pets:

Pets are not allowed.

Children and extra bed policy:

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 12 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
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