5/10 Great location; old hotel updated but not worth the price at all.great location. Covent Gardens a few steps away with all the food and shopping you can handle! It was very clean and had a lovely lobby and common areas. Go to the little shop next door on Strand for the very best scones I've ever had anywhere.
RosellaApr 20, 2025
8/10 Great location but rooms are too crampedThis is my second stay at the strand palace. This time we booked a superior room because the double room last time was so tiny. This room was just as small. The rooms have shutters on the windows which make them really dark. Don’t book this hotel if you’re wanting to get ready for an event, the lighting is really poor and there are no dressing tables or areas, and a tiny full length mirror inside a very narrow wardrobe door. The wardrobe itself only had 4 hangers, and there’s just hardly any space to move around the room. The bathrooms are also tiny. Staff are friendly but you do have to wait around / queue to be served. I do like the reusable water bottles and the bed was comfy. The location is 10/10 for visiting the theatre, always being able to get a taxi and perfect location for Covent Garden.
K29761Mar 19, 2025
5/10 Disappointing because of the lack of storage space and coat hangersThe bed was extremely comfortable.
PwevansApr 22, 2025
7/10 Good option for solo travelers with a decent budgetLocation was perfect, ideal for a first time visit to London.
Waiters at the restaurant were very kind and welcoming. Room is comfortable, great for a solo traveler. Iron was provided, which was a nice surprise as it wasn’t stated when I made the booking. Really liked that there’s a vending machine too for late night snacks (though prices were steep).
JudithApr 17, 2025
4/10 The Strand (disappointing) hotelGreat location and good breakfast choice.
JanetApr 16, 2025
2/10 Worst customer serviceHello guys me and my girlfriend visited one of your restaurant-recently for afternoon tea . And she was travelling from states she was so desperate to have an afternoon tea in your restaurant. But the experience was a night mare and the quality of service is so poor 1 out of 10 we requested for a cup of tea it took half an hour. For a glass of water I went twice to the bar no waiter or waitress are taking care of the customers.
After spending 120£ for afternoon tea I felt very bad for poor service.
Thanks
694saicMar 19, 2025
9/10 Strand palaceThe location, the breakfast, the hospitality. Lovely clean hotel, every corridor smelt beautifully clean and fresh. Beautiful breakfast.
The gluten free treats given to me on the 1st morning were a lovely surprise. Nice and quiet during the evenings.
TaraApr 16, 2025
8/10 Very goodIt was a very handy location. The majority of staff were absolutely lovely. I was particularly impressed with the porters and reception staff. Two of them were super kind to me when a problem occurred regarding luggage storage. They went out of their way to ensure that I was cared for and looked after and treated very warmly. The bar area was welcoming as well.
ElisabethApr 17, 2025
6/10 Clean and pleasantFor the money the rooms are quite small. The beds however are comfy and the toiletries are nice.
Breakfast was good and the staff were friendly and helpful.
The bathroom was clean and the shower fairly powerful but the floor gets soaked due to the layout of the shower door.
The best thing about this place is it’s location for the theatres
tinycokMar 19, 2025
10/10 Birthday stay.Our 2nd stay at the Strand Palace and again a lovely stay. Our room was lovely and clean and also a good size (superior king)
Breakfast has a good selection - pancakes we're great.
Dinner in Haxells was also very nice.
All the staff are friendly and helpful.
We will be back later on in the year.
RowlattApr 19, 2025
10/10 Fantastic find in Central LondonGreat hotel in a fantastic location! Staff all very efficient and friendly. Breakfast was a bit manic, due to the Newcastle game - but food was good and plentiful.
Lovely room with lots of nice extra touches like the free water bottles and mini bar!
Would highly recommend and definitely be back!
Happy-traveller365Mar 17, 2025
9/10 SuperbExcellent Location, very nice staff, big and quiet room, easy check in and check out,complimentary bar with water bottles we could re-fill anytime (there was a water point next to lift)
KatarínaApr 18, 2025
8/10 Suited our reason for being in London ,good location.
StellaApr 24, 2025
9/10 Very comfortableBreakfast was very good, great variety, seated quickly,location was great for shows we went to, staff were friendly, it was our second staying in the hotel and we will stay again.
MarkApr 20, 2025
7/10 Generally okThe location is amazing and the facility is new
ZhiApr 22, 2025
10/10 Amazing location and lovely hotelAmazing location, modern facilities and very clean. We celebrated a birthday which was mentioned when booking and chocolates, balloons and a free drinks voucher were in the room which was a lovely touch. Will 100% recommend and hope to stay again.
CharlotteApr 19, 2025
10/10 Luggage and Front of HouseThe 5 star review is for Mohammed who made who helped me with moving and storing my luggage and was kind, efficient and patient. Top notch service. Also the front of house staff who were super helpful when I arrived and when I was leaving. Excellent!
mmbarrieMar 18, 2025
9/10 The best thing a hotel stay can provide is a feeling of being safe and sound while you rest and recover from a day of trThe Centralized location made our ability to walk everywhere we wanted to go immensely easy.
MohammadApr 22, 2025
4/10 averageBed comfort
SivajeevApr 22, 2025
9/10 Great. Will be back.Location. Fact that single rooms were available at a cheaper rate. Welcome red water bottle and chocolate.
JosephApr 23, 2025
5/10 The shower experience did dampen our experience at Strand even though location is great with accessible transport optionSuperb location
LinApr 20, 2025
10/10 Short break central LondonEasy walking to tube stations and Covent Garden. Beautiful interior. Really doing well in going plastic free. All staff helpful and friendly. Room good size for London. Good quality toiletries and linen
LindaApr 18, 2025
8/10 It was a very comfortable and convenient location for us. The rooms were spacious and had everything we needed.Excellent location. Very clean and comfortable.
SonyaApr 23, 2025
9/10 Good location, nice breakfast and rooms well equippedAccommodations and location and breakfast great
LoriApr 24, 2025
7/10 AverageLocation
KarlApr 20, 2025
9/10 Thoroughly enjoyed our stay. We will stay againLocation is superb. Breakfast was the best and a great way to start the day. Our room was available on arrival in the morning. Very pleasant stay and will go back.
LeighApr 16, 2025
10/10 ExceptionalEverything about this place was too notch and we will stay here again. Nothing I would change or recommend. 5-stars!
JohnApr 16, 2025
8/10 Great location, friendly staff but our room was very smallGreat location. Friendly staff. Good breakfast.
RebeccaApr 24, 2025
9/10 Excellent location, comfortable well equipped room. Lovely staff and serviceExcellent location
MartinApr 20, 2025
8/10 Very goodConvenient to walk to attractions and the train station, facilities were really good , gym was quiet and easily accessible. room was nice and quiet, very comfy bed.
LindyApr 22, 2025
10/10 Really enjoyed the experience & surprised by the attentiveness of the staff.Excellent location & facilities.
JohnApr 18, 2025
8/10 A lovely hotel, close to what we came for.Was a lovely hotel situated in a good position, close to a lot of sight seeing attractions.
AlisonApr 19, 2025
10/10 Fantastic hotel and good value, amazing locationLoved returning to this hotel. Staff amazing, location fantastic, super comfy bed, just love it!
KirsteneApr 22, 2025
9/10 Meu quarto era o single room e fiquei muito supresa que pessoalmente o quarto era muito mais bonito do que nas fotos. AmLocation and the room
ValeriaApr 20, 2025
10/10 Great stayThe greeting by the door staff and reception was good.The eco friendly water system and chocolate and keys was welcome
DeirdreApr 20, 2025
10/10 Pleasant London StayLovely hotel beautiful lobby
Wonderful doorman
Comfortable beds
Pleasant helpful staff
Excellent location
SarahApr 23, 2025
10/10 ExceptionalLocation, food ability to but amenities
LukeApr 17, 2025
9/10 Excellent stay in lovely hotel.Excellent breakfast.Good storage,good sized room and bathroom.Very comfortable bed.
JuliaApr 20, 2025
8/10 Convenient location for theatres and Covent Garden.Large room. Comfy bed.
JulieApr 22, 2025
10/10 Great hotel, centrally located, clean, nice, as advertisedGreat location and service was impeccable! (Thanks, Mary!)
MetzApr 16, 2025
10/10 Really enjoyed managed to check in early and room was lovely breakfast very good gf availableHow close to everything
VanessaApr 23, 2025
9/10 Comfortable, good location.Water bottles in room and refill tap near lift.
EmmaApr 22, 2025
10/10 ExcellentBreakfast and service excellent rooms spotless and comfortable great location and staff so helpful
AnonymousApr 16, 2025
8/10 Likeable hotel in Central LondonClean and easy to negotiate
WilliamApr 21, 2025
9/10 Very good.Second stay. Better single room, the bath was a bit more spacious. Otherwise a very good hotel.
LuayApr 21, 2025
8/10 Very goodSpacious and good rooms. Great breakfast and helpful staff.
LukeApr 20, 2025
10/10 Amazing amazing placeAmazing location, great breakfast, friendly staff. Just perfect
EgleApr 17, 2025
8/10 Very good !Very nice area. Very good hotel overall !
LuayApr 18, 2025
10/10 ExceptionalSuch a convenient location...and first class hotel ..
AnneApr 20, 2025
8/10 Excellent.Location amazing, staff so friendly and helpful
ClaireApr 18, 2025
10/10 Exceptional
KhalidApr 16, 2025
9/10 Superb
JenniferApr 16, 2025
10/10 ExceptionalPerfect location and an amazing breakfast .
PatrickApr 21, 2025
10/10 perfectlocation and breakfast are nice.
SemaApr 23, 2025
9/10 SuperbAlways exceptional value for money.
JasonApr 17, 2025
5/10 PassableNice location
PeterApr 21, 2025
8/10 NiceBreakfast
LesterApr 21, 2025
10/10 ExceptionalVery clean and lovely
LydiaApr 22, 2025
8/10 Very goodLocation
DanaApr 17, 2025
10/10 Exceptional
ScottApr 23, 2025
10/10 Exceptional
ThusharaApr 22, 2025
10/10 Exceptional
JemmaApr 22, 2025
10/10 Exceptional
LisaApr 22, 2025
10/10 Exceptional
CipreroApr 20, 2025
10/10 Exceptional
KathleenApr 20, 2025
10/10 Exceptional
TraceyApr 20, 2025
10/10 Exceptional
AlisonApr 19, 2025
10/10 Exceptional
MollieApr 19, 2025
10/10 Exceptional
JonathanApr 17, 2025
10/10 Exceptional
GillianApr 17, 2025
10/10 Exceptional
NaheedApr 16, 2025
10/10 Exceptional
CathiApr 15, 2025
8/10 Very good
RobertoApr 23, 2025
8/10 Very good
JamesApr 23, 2025
8/10 Very good
EdwardApr 22, 2025
8/10 Very good
ChristineApr 21, 2025
8/10 Very good
SivapornApr 21, 2025
8/10 Very good
SheenaApr 21, 2025
8/10 Very good
ÖztürkApr 17, 2025
10/10 Perfect!
PhilippaApr 22, 2025
6/10 Pleasant
LeeApr 22, 2025
5/10 Passable
PaulApr 18, 2025
9/10 Superb
AmandaApr 24, 2025
9/10 Superb
SamuelApr 23, 2025
9/10 Superb
AntoniosApr 23, 2025
9/10 Superb
AlyciaApr 22, 2025
9/10 Superb
AlisonApr 21, 2025
9/10 Superb
MathildeApr 20, 2025
9/10 Superb
PéterApr 19, 2025
9/10 Superb
JoshApr 18, 2025
9/10 Superb
StefanApr 18, 2025
9/10 Superb
JonathanApr 17, 2025
9/10 Superb
EamonnApr 16, 2025
9/10 Superb
JeffreyApr 16, 2025
7/10 Good
MuthiahApr 23, 2025
7/10 Good
RichardApr 23, 2025
7/10 Good
JenniferApr 22, 2025
7/10 Good
KeithApr 22, 2025
7/10 Good
CathyApr 18, 2025
7/10 Good
SedaApr 18, 2025