4-Star hotel

Swiss-Belhotel Harbour Bay

Jl. Duyung, Sei Jodoh, Batu Ampar Batam, NagoyaSee map

Good

995 reviews

8.1/10

Stay highlights

Gateway to Nagoya excitement

Nestled in the vibrant Harbour Bay area, Swiss-Belhotel is just minutes away from shopping, dining, and cultural attractions, making it the perfect base for exploration.

Unforgettable guest experiences

Enjoy personalized service and a warm atmosphere, where each stay is tailored to your needs, ensuring a memorable and relaxing retreat.

Stunning rooftop oasis

Relax at our rooftop pool and bar, offering breathtaking views of the city skyline, perfect for unwinding after a day of adventure.

Popular amenities

Non-smoking rooms

Air conditioning

Swimming pool

Restaurant

Room service

Terrace

Lift / Elevator

Luggage storage

Safety deposit box

Fax/photocopying

Tour desk

Facilities for disabled guests

Ironing service

Car hire

Sauna

Massage services

Shared lounge/TV area

Shuttle service (additional charge)

Choose your room

Sep 9th – 10th 2026

1 Room, 2 Travellers

8.1

995 reviews

Cleanliness

7.9

Services

8.6

Comfort

8.1

Amenities

7.5

Value

7.2

Location

8.6

Food

7.4

Yong Ann

Family With Children · June 2025

10/10

Had a pleasant stay here. Location was very near to harbour bay ferry terminal (walking distance). Check-in was swift. Prior to our arrival, I received a message on WhatsApp from concierge if there’s ...Had a pleasant stay here. Location was very near to harbour bay ferry terminal (walking distance). Check-in was swift. Prior to our arrival, I received a message on WhatsApp from concierge if there’s anything they can assist (tip top service). Room was nicely done up as per our remark. Room nice and clean, spacious. We love the overall experience. This is a very quiet area, away from the main road and we personally find it to be very peaceful. Also, they have quite a number of convenience stalls nearby 24/7. They also have 24/7 massage service if you’ll like a good rub. Price is also very affordable! Lastly, I’d like to thank Tesa, Salma, Jaka and Agung for their great hospitality! Not forgetting the male housekeeper at L4 for helping with our request too! Thank you!!Show More

Lee

June 2025

10/10

Receiving WhatApps from Guest Relation Officer Tesa following up on my trip was a surprised. The text has also reminded me on my ferry booking. This kind gesture have given me the feeling that the ho...Receiving WhatApps from Guest Relation Officer Tesa following up on my trip was a surprised. The text has also reminded me on my ferry booking. This kind gesture have given me the feeling that the hotel welcome us and also appreciate our stay.Show More

Mark

August 2025

10/10

Great hotel which was close to the harbour and walking distance to lots of eating and drinking places. Staff were amazing. Nice pool and gym. Great hotel which was close to the harbour and walking distance to lots of eating and drinking places. Staff were amazing. Nice pool and gym.

Natalie

Family · April 2025

10/10

We chose to stay here in the Presidential Suite during our short getaway to celebrate my husband’s birthday. We were very pleased with the high level of attention to detail shown by Maya and her team....We chose to stay here in the Presidential Suite during our short getaway to celebrate my husband’s birthday. We were very pleased with the high level of attention to detail shown by Maya and her team. She made sure our check in process was seamless, and even prepared the room with a surprise for my husband, complemented with a personal note from the hotel team. The room itself was huge, with two toilets, of which one had an area to shower as well. There was a dining room, living area and the bedroom. The bedroom was large enough for a king sized bed and an extra rollaway bed we requested for. The bedroom also had a walk in wardrobe. While the hotel is not the newest, the property itself is clean enough for a short getaway and we look forward to staying in the newly renovated hotel the next time we visit Batam. It is easy to get transport from the hotel to the big malls. It is walking distance from Harbour Bay Ferry Terminal, and to awesome seafood joints like Wey Wey Seafood and Baycity Seafood. It was worth it traveling to Batam and trying out staying in the big suite! Show More

Amenities

General

Non-smoking rooms

Air conditioning

Terrace

Front Desk Services

Luggage storage

Tour desk

Concierge service

Cashless payment available

Contactless check-in/check-out

Front desk (limited hours)

Accessibility

Lift / Elevator

Facilities for disabled guests

Wheelchair accessible

Accessible shuttle

No accessible shuttle

No accessible train station shuttle

Internet

Free wired internet

Internet access

Transport & Parking

Offsite parking discounted rates available

Car hire

Shuttle service (additional charge)

Self parking (surcharge)

Offsite parking discounted rates available

Covered parking

Secured parking

Accessible train station shuttle

hygiene

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Guest room sealed after cleaning

Physical distancing in dining areas

Process in place to check health of guests

Bulk dispenser for toiletries

Fitness & Gym

Fitness facilities (surcharge)

Pool Facilities

Swimming pool

Pool sun loungers

Exercise/lap pool

Restaurant & Bars

Restaurant

Room service

Fruits

Food delivered to guest room

Delivered food - securely covered

Mobile app for room service

Spa

Health or beauty spa nearby

Sauna

Massage services

Health or beauty spa nearby

Games, Entertainment & Media

Shared lounge/TV area

Television in common areas

Cleaning Services

Ironing service

Guests can opt-out any cleaning services during stay

Business & Work

Fax/photocopying

Reception hall

Outdoor Activities

Beach umbrellas

Japanese garden

Swimming nearby

Safety & Security

Safety deposit box

Staff adhere to local safety protocols

Fire extinguishers

First aid kit available

Smoke alarms

CCTV outside property

Access to health care professionals

Screens / Barriers between staff and guests for safety

Face masks for guests available

24-hour security

Security alarm

Thermometers for guests provided by property

Key card access

Additional Amenities

Wine release events

FAQs

Check-in starts at 2:00 PM, while you're expected to check out by 12:00 PM.

Swiss-Belhotel Harbour Bay's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

Yes, breakfast is included with some of the rooms. However, some rooms include breakfast with an extra charge. Make sure to select your preferred meal option when selecting your room. Subject to availability.

Yes. This hotel provides free wifi connectivity along with your rooms.

Yes, parking is available at this hotel. Charges may apply depending on the room type or parking option. Please check parking availability and pricing during room selection.

No, pets may not be allowed at this hotel. Contact the hotel for more details.

Yes, children can stay at this hotel. Family-friendly rooms and amenities may be available. Some extra charges may apply depending on room configuration and the age of the children.

Need more than 8 rooms?

Property description

Luxurious Rooms with Stunning Views
Indulge in the comfort of luxurious rooms at Swiss-Belhotel Harbour Bay offering breathtaking city or pool views. Enjoy modern amenities such as free WiFi, flat-screen TV, and a minibar for a truly relaxing stay.
Convenient Access and Transportation
With direct access to Swiss-Belhotel Mall and proximity to Hang Nadim International Airport and Batam Harbour Bay, exploring the city is a breeze. Take a 35-minute ferry ride to Singapore for a quick getaway.
Dining Excellence and Leisure Facilities
Savor a delightful culinary experience at Swiss Café serving Indonesian, Asian, and International dishes. Unwind by the outdoor swimming pool or stay active at the fitness centre. Book now for a memorable stay at Swiss-Belhotel Harbour Bay.

Show more

Fine print

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Show more

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8.1

995 reviews

Cleanliness

7.9

Services

8.6

Comfort

8.1

Amenities

7.5

Value

7.2

Location

8.6

Food

7.4

Yong Ann

Family With Children · June 2025

10/10

Lee

June 2025

10/10

Mark

August 2025

10/10

Natalie

Family · April 2025

10/10

Amenities

General

Non-smoking rooms

Air conditioning

Terrace

Front Desk Services

Luggage storage

Tour desk

Concierge service

Cashless payment available

Contactless check-in/check-out

Front desk (limited hours)

Accessibility

Lift / Elevator

Facilities for disabled guests

Wheelchair accessible

Accessible shuttle

No accessible shuttle

No accessible train station shuttle

Internet

Free wired internet

Internet access

Transport & Parking

Offsite parking discounted rates available

Car hire

Shuttle service (additional charge)

Self parking (surcharge)

Offsite parking discounted rates available

Covered parking

Secured parking

Accessible train station shuttle

hygiene

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Guest room sealed after cleaning

Physical distancing in dining areas

Process in place to check health of guests

Bulk dispenser for toiletries

Fitness & Gym

Fitness facilities (surcharge)

Pool Facilities

Swimming pool

Pool sun loungers

Exercise/lap pool

Restaurant & Bars

Restaurant

Room service

Fruits

Food delivered to guest room

Delivered food - securely covered

Mobile app for room service

Spa

Health or beauty spa nearby

Sauna

Massage services

Health or beauty spa nearby

Games, Entertainment & Media

Shared lounge/TV area

Television in common areas

Cleaning Services

Ironing service

Guests can opt-out any cleaning services during stay

Business & Work

Fax/photocopying

Reception hall

Outdoor Activities

Beach umbrellas

Japanese garden

Swimming nearby

Safety & Security

Safety deposit box

Staff adhere to local safety protocols

Fire extinguishers

First aid kit available

Smoke alarms

CCTV outside property

Access to health care professionals

Screens / Barriers between staff and guests for safety

Face masks for guests available

24-hour security

Security alarm

Thermometers for guests provided by property

Key card access

Additional Amenities

Wine release events

Swiss-Belhotel Harbour Bay

Good

995 reviews

Sep 9th – 10th 2026

1 Room, 2 Travellers

995 reviews

Cleanliness

7.9

Services

8.6

Comfort

8.1

Amenities

7.5

Value

7.2

Location

8.6

Food

7.4

Yong Ann

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Lee

10/10

Mark

10/10

Natalie

10/10

Amenities

FAQs

Property description

Show more

Fine print

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Show more

995 reviews

Cleanliness

7.9

Services

8.6

Comfort

8.1

Amenities

7.5

Value

7.2

Location

8.6

Food

7.4

Yong Ann

10.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

Lee

10/10

Mark

10/10

Natalie

10/10

Amenities

FAQs

Fine print

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Show more

10/10

10/10