4-Star hotel

Swiss-Belhotel Rainforest

Jl. Sunset Road No.101, KutaSee map

Good

250 reviews

7.6/10

Stay highlights

Serene Kuta Retreat

Nestled in the vibrant heart of Kuta, Swiss-Belhotel Rainforest offers easy access to beautiful beaches and exciting nightlife, making it an ideal base for exploring the island.

Unforgettable Experiences

Delight in personalized service and unique offerings, from relaxing spa treatments to guided tours, ensuring every guest enjoys a memorable stay in Bali.

Lush Tropical Oasis

Enjoy stunning views and a tranquil ambiance with our lush gardens, a sparkling outdoor pool, and modern amenities designed for ultimate relaxation.

Popular amenities

Non-smoking rooms

Air conditioning

Swimming pool

Restaurant

Room service

Terrace

Lift / Elevator

Luggage storage

Express check-in/check-out

Safety deposit box

Fax/photocopying

Ironing service

Car hire

Darts

Concierge service

Kid meals

Staff adhere to local safety protocols

Guest rooms disinfected between stays

Choose your room

Sep 24th – 25th 2026

1 Room, 2 Travellers

7.6

250 reviews

Cleanliness

6

Services

7.3

Comfort

7.1

Amenities

7.2

Value

7.5

Location

8

Food

7.5

Cheynie

Family With Children · December 2025

5/10

Location was good.Location was good.

Melb

Family With Children · October 2025

1/10

**Subject:** Urgent Refund Request for Kuta Bel Rainforest Hotel Stay – False Advertisement & Unsafe Conditions Dear Booking.com Customer Service, I am writing regarding my recent booking at **Kuta ...**Subject:** Urgent Refund Request for Kuta Bel Rainforest Hotel Stay – False Advertisement & Unsafe Conditions Dear Booking.com Customer Service, I am writing regarding my recent booking at **Kuta Bel Rainforest Hotel** booking number 6410766510) for **4 nights from 25th sept to 28th sept . Upon arrival, we were extremely disappointed and concerned about the condition of the hotel, which was not as advertised on Booking.com: * The room and lobby had a **strong stench due to recent floods**. * There were **large numbers of mosquitoes**, particularly around the lobby and our room. * Our **7-year-old son suffered multiple severe mosquito bites** on his arms and legs. Locals confirmed this was **abnormal**, and we were advised to take him to the hospital. * Our son also consumed cake from the hotel lobby and **experienced intense stomach pain and multiple episodes of vomiting** later that night. * The **hotel hygiene was unacceptable**: grass and weeds outside the windows were unmanaged, **bed bugs were present**, silver worms were in the wardrobe area, and the smell from the floods persisted. We approached the hotel staff, and while they were shocked and took photos, the situation **did not improve**. Despite being shifted to a bigger room, the issues remained. Due to these unsafe and unsanitary conditions, we could only stay **2 nights instead of 4**. We have **photographic evidence** of the conditions, the mosquito bites, and the vermin present in the hotel. This stay clearly constitutes **false advertising and unsafe accommodation**. As per Booking.com’s policies regarding refund requests for **unacceptable or misrepresented accommodations**, we are requesting a **full refund** of our booking amount. Please confirm receipt of this message and advise on the **next steps to process the refund**. We expect a prompt resolution, as we trusted Booking.com to provide accurate listings and safe accommodations.Show More

kaminoush

Solo Travel · July 2025

8/10

I recently stayed at Swiss Hotel in Kuta, and overall, my experience was satisfactory with a few standout positives and some notable drawbacks. The location is on a busy road, but surprisingly, the r...I recently stayed at Swiss Hotel in Kuta, and overall, my experience was satisfactory with a few standout positives and some notable drawbacks. The location is on a busy road, but surprisingly, the room was very quiet — and that was my top priority. I was pleased to have a peaceful, noise-free room, which made a big difference to my stay. I booked the Deluxe Grand room, and the size was good and comfortable. The staff at this hotel are definitely a highlight — polite, professional, and welcoming. From check-in to breakfast service to the car park attendants, everyone was kind and helpful. However, the cleanliness was disappointing. The room, the breakfast area, and the overall property felt dirty and neglected. Everything looks very outdated, which adds to the impression of poor hygiene even if it’s just age-related wear. The bathroom, particularly the bathtub/shower, was not clean. The property, from the entrance to common areas, clearly needs an update and a deep clean. The swimming pool on level 2 is small — not really suited for actual swimming — and the gym was okay but nothing special. Despite the drawbacks, I did extend my stay. I would stay here again if I needed to, mainly for the quiet rooms and great service. However, don’t expect a modern, high-end feel — it lacks the polish of a true luxury hotel due to how outdated and worn it is.Show More

Kam

July 2025

6/10

I recently stayed at Swiss Hotel in Kuta, and overall, my experience was satisfactory with a few standout positives and some notable drawbacks. The location is on a busy road, but surprisingly, the r...I recently stayed at Swiss Hotel in Kuta, and overall, my experience was satisfactory with a few standout positives and some notable drawbacks. The location is on a busy road, but surprisingly, the room was very quiet — and that was my top priority. I was pleased to have a peaceful, noise-free room, which made a big difference to my stay. I booked the Deluxe Grand room, and the size was good and comfortable. The staff at this hotel are definitely a highlight — polite, professional, and welcoming. From check-in to breakfast service to the car park attendants, everyone was kind and helpful. However, the cleanliness was disappointing. The room, the breakfast area, and the overall property felt dirty and neglected. Everything looks very outdated, which adds to the impression of poor hygiene even if it’s just age-related wear. The bathroom, particularly the bathtub/shower, was not clean. The property, from the entrance to common areas, clearly needs an update and a deep clean. The swimming pool on level 2 is small — not really suited for actual swimming — and the gym was okay but nothing special. Despite the drawbacks, I did extend my stay and poor cleaning become frustrating. Somehow they were asking if I need cleaning and replacement towels were dirty and the never cleaned the shower Show More

Amenities

General

Non-smoking rooms

Air conditioning

Terrace

Front Desk Services

Luggage storage

Express check-in/check-out

Concierge service

Cashless payment available

Contactless check-in/check-out

Express check-in

Housekeeping on request

Accessibility

Lift / Elevator

Accessible shuttle

No accessible shuttle

No accessible train station shuttle

Internet

Free wired internet

Internet access

Transport & Parking

Free beach shuttle

Offsite parking discounted rates available

Car hire

Airport transportation - pickup (surcharge)

Airport transportation - drop-off (surcharge)

Offsite parking discounted rates available

Covered parking

Garage

Accessible train station shuttle

hygiene

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Shared stationery like menus, pens are removed

Guest room sealed after cleaning

Property cleaned by professional cleaning companies

Physical distancing in dining areas

Process in place to check health of guests

Fitness & Gym

Fitness facilities (surcharge)

Pool Facilities

Swimming pool

Exercise/lap pool

Restaurant & Bars

Restaurant

Room service

Food delivered to guest room

Delivered food - securely covered

Vegetarian menu options available

Spa

Health or beauty spa nearby

Games, Entertainment & Media

Darts

Television in common areas

Cleaning Services

Ironing service

Guests can opt-out any cleaning services during stay

Business & Work

Fax/photocopying

Reception hall

Outdoor Activities

Free beach shuttle

Japanese garden

Swimming nearby

Family Friendly

Kid meals

Safety & Security

Safety deposit box

Staff adhere to local safety protocols

Fire extinguishers

First aid kit available

Smoke alarms

CCTV outside property

Access to health care professionals

Screens / Barriers between staff and guests for safety

Face masks for guests available

24-hour security

Security alarm

Thermometers for guests provided by property

Additional Amenities

Wine release events

FAQs

Check-in starts at 12:30 AM, while you're expected to check out by 12:00 PM.

Swiss-Belhotel Rainforest's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

Yes, breakfast is included with some of the rooms. However, some rooms include breakfast with an extra charge. Make sure to select your preferred meal option when selecting your room. Subject to availability.

Yes. This hotel provides free wifi connectivity along with your rooms.

Yes, parking is available at this hotel. Charges may apply depending on the room type or parking option. Please check parking availability and pricing during room selection.

No, pets may not be allowed at this hotel. Contact the hotel for more details.

Yes, children can stay at this hotel. Family-friendly rooms and amenities may be available. Some extra charges may apply depending on room configuration and the age of the children.

Need more than 8 rooms?

Property description

Luxurious Amenities
Swiss-Belhotel Rainforest offers a range of luxurious amenities, including an outdoor pool, gym, and spa for guests to unwind and relax during their stay. The modern and stylish rooms with floor-to-ceiling windows provide a comfortable retreat with stunning city views.
Convenient Location
Conveniently situated on Sunset Road, the hotel is just a short drive away from popular areas like Kuta and Seminyak, as well as Ngurah Rai International Airport. This prime location allows guests easy access to Bali's vibrant attractions and beautiful beaches.
Exceptional Services
From car rentals to airport transfers, the hotel ensures a seamless stay with its exceptional services. Guests can enjoy delicious meals at The Oak Restaurant or opt for in-room dining for added privacy. With free Wi-Fi, free parking, and 24-hour front desk assistance, Swiss-Belhotel Rainforest caters to every guest's needs.
Experience luxury and convenience at Swiss-Belhotel Rainforest - book your stay now for an unforgettable Bali getaway.

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Try Pilot

7.6

250 reviews

Cleanliness

6

Services

7.3

Comfort

7.1

Amenities

7.2

Value

7.5

Location

8

Food

7.5

Cheynie

Family With Children · December 2025

5/10

Location was good.Location was good.

Melb

Family With Children · October 2025

1/10

kaminoush

Solo Travel · July 2025

8/10

Kam

July 2025

6/10

I recently stayed at Swiss Hotel in Kuta, and overall, my experience was satisfactory with a few standout positives and some notable drawbacks. The location is on a busy road, but surprisingly, the r...I recently stayed at Swiss Hotel in Kuta, and overall, my experience was satisfactory with a few standout positives and some notable drawbacks. The location is on a busy road, but surprisingly, the room was very quiet — and that was my top priority. I was pleased to have a peaceful, noise-free room, which made a big difference to my stay. I booked the Deluxe Grand room, and the size was good and comfortable. The staff at this hotel are definitely a highlight — polite, professional, and welcoming. From check-in to breakfast service to the car park attendants, everyone was kind and helpful. However, the cleanliness was disappointing. The room, the breakfast area, and the overall property felt dirty and neglected. Everything looks very outdated, which adds to the impression of poor hygiene even if it’s just age-related wear. The bathroom, particularly the bathtub/shower, was not clean. The property, from the entrance to common areas, clearly needs an update and a deep clean. The swimming pool on level 2 is small — not really suited for actual swimming — and the gym was okay but nothing special. Despite the drawbacks, I did extend my stay and poor cleaning become frustrating. Somehow they were asking if I need cleaning and replacement towels were dirty and the never cleaned the shower Show More

Amenities

General

Non-smoking rooms

Air conditioning

Terrace

Front Desk Services

Luggage storage

Express check-in/check-out

Concierge service

Cashless payment available

Contactless check-in/check-out

Express check-in

Housekeeping on request

Accessibility

Lift / Elevator

Accessible shuttle

No accessible shuttle

No accessible train station shuttle

Internet

Free wired internet

Internet access

Transport & Parking

Free beach shuttle

Offsite parking discounted rates available

Car hire

Airport transportation - pickup (surcharge)

Airport transportation - drop-off (surcharge)

Offsite parking discounted rates available

Covered parking

Garage

Accessible train station shuttle

hygiene

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Shared stationery like menus, pens are removed

Guest room sealed after cleaning

Property cleaned by professional cleaning companies

Physical distancing in dining areas

Process in place to check health of guests

Fitness & Gym

Fitness facilities (surcharge)

Pool Facilities

Swimming pool

Exercise/lap pool

Restaurant & Bars

Restaurant

Room service

Food delivered to guest room

Delivered food - securely covered

Vegetarian menu options available

Spa

Health or beauty spa nearby

Games, Entertainment & Media

Darts

Television in common areas

Cleaning Services

Ironing service

Guests can opt-out any cleaning services during stay

Business & Work

Fax/photocopying

Reception hall

Outdoor Activities

Free beach shuttle

Japanese garden

Swimming nearby

Family Friendly

Kid meals

Safety & Security

Safety deposit box

Staff adhere to local safety protocols

Fire extinguishers

First aid kit available

Smoke alarms

CCTV outside property

Access to health care professionals

Screens / Barriers between staff and guests for safety

Face masks for guests available

24-hour security

Security alarm

Thermometers for guests provided by property

Additional Amenities

Wine release events

Swiss-Belhotel Rainforest

Good

250 reviews

Sep 24th – 25th 2026

1 Room, 2 Travellers

250 reviews

Cleanliness

6

Services

7.3

Comfort

7.1

Amenities

7.2

Value

7.5

Location

8

Food

7.5

Cheynie

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Melb

1/10

kaminoush

8/10

Kam

6/10

Amenities

FAQs

Property description

Show more

250 reviews

Cleanliness

6

Services

7.3

Comfort

7.1

Amenities

7.2

Value

7.5

Location

8

Food

7.5

Cheynie

5.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

Melb

1/10

kaminoush

8/10

Kam

6/10

Amenities

FAQs

5/10

5/10