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Umalas Hotel and Residence

Kerobokan, Bali, 80361, Kerobokan

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Good

75 reviews

7.3/10

Luxurious Spa and Recreation
Indulge in massages and body treatments at our full-service spa, or take a dip in the outdoor pool. Stay active at the fitness center or explore the nearby beach with our complimentary shuttle service.
Gourmet Dining and Entertainment
Savor international cuisine at De Bistro Restaurant or enjoy a drink at the bar/lounge. For a cozy night in, take advantage of our room service or grab a snack at the cafe. Buffet breakfasts are also available daily.
Premium Accommodation and Location
Unwind in our guestrooms with kitchenettes and private balconies. Enjoy entertainment on LCD TVs with cable programming and stay connected with complimentary wireless internet. Explore nearby attractions like Seminyak Beach and Eat Street with ease.
Book your tranquil retreat at Umalas Hotel and Residence in Kerobokan now!

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Popular Amenities

Free WiFi

24-hour front desk

Luggage storage

Choose rooms

May 4th – 5th 2026

1 Room, 2 Travellers

7.3

75 reviews

Catherine

September 2023

2/10

The property and WOTIF falsely advertise the property. There was no roof top restaurant, bar or room service. I was given a 2 bedroom apartment. The kitchen had no crockery, cutlery or cleaning equi...The property and WOTIF falsely advertise the property. There was no roof top restaurant, bar or room service. I was given a 2 bedroom apartment. The kitchen had no crockery, cutlery or cleaning equipment and the sink and tap area were not clean. The bathroom had towels that were old, stained, thin, small and of poor quality. There was no soap provided in the bathrooms. The bedrooms were adequate but again, there sheeting and covers were stained and main bed was very hard. There was no air conditioning in the main living areas but had it in the bedroom which was loud. One of the female reception staff was rude and was unhelpful when I needed assistance - she advised me that she was not obligated to help me. I had to go to reception to ask about wifi and internet connection. I was given a password but was unable to connect to the wifi. Overall, I would not recommend Umalas Hotel and Residence and therefore requesting a refund on the property. Could somebody please call me to discuss further as this property was not up to standard. Thankyou, I would appreciate a manager to call and discuss. Thank you kindly. Show More

HK

Family · December 2019

10/10

I liked friendly staff, quick request response service and assistance, tasty Bfast. It will be good if they can top up toiletries daily without guest needing to ask and also put label in front of the...I liked friendly staff, quick request response service and assistance, tasty Bfast. It will be good if they can top up toiletries daily without guest needing to ask and also put label in front of the food and allergies ingridents or egg/ no egg in food.Show More

Myra

September 2019

6/10

In our week's stay, we had to change rooms 3 times. In the first room they put us in, upon walking in, we were impressed by the big size of the rooms, more like an apartment. This was Room 1006. Soon,...In our week's stay, we had to change rooms 3 times. In the first room they put us in, upon walking in, we were impressed by the big size of the rooms, more like an apartment. This was Room 1006. Soon, we discovered we had no hot water, there was a leak under the basin and the light outside the bedroom would not turn off. We also had no pool view which was our request when making the booking. The next day, we were moved to room No. 2017. Still no direct pool view. The air conditioner in the room leaked and had wet most of our clothes in the wardrobe directly under the air conditioner! To fix the air conditioner, the maintenance guy just put a plastic container to catch the drips and it made an awful dripping sound, in which it would have been very disturbing to try and sleep with. The bathroom light was very dim, so as a solution, they put up a fluorescent light, which straight away fell & hurt my wifes hand when she caught it. Apparently, they had it just balancing on a loose screw!!!! (so dangerous). The air conditioner in the lounge room also needed fixing but instead they made it very noisy! Tiles were missing from the pool. Wi-fi was very bad. No hairdryer supplied unless requested and you had to pay for a deposit. The fixed shower head is only good for short people. After every shower, the bathroom floor would get flooded. Water also was leaking from the ceiling one evening. There was no plug in the basin in the bathroom, leaving a huge hole in the drain.Show More

Verified traveler

October 2019

4/10

Room was dirty, dark, floor was stickyRoom was dirty, dark, floor was sticky

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Amenities

General

Terrace

Free newspapers in lobby

Smoke-free property

Front Desk Services

Express check-out

24-hour front desk

Luggage storage

Express check-in/check-out

Concierge service

Porter/bellhop

Express check-out

Wedding services

Express check-in

Tours/ticket assistance

Accessibility

Elevator

Internet

Free WiFi

Transport & Parking

Free beach shuttle

Free area shuttle

Cruise terminal shuttle (surcharge)

Ferry terminal shuttle (surcharge)

Free shopping center shuttle

Free self parking

Free valet parking

Airport transportation - pickup (surcharge)

Fitness & Gym

Fitness facilities

Pool Facilities

Pool umbrellas

Restaurant & Bars

Breakfast available (surcharge)

Snack bar/deli

Spa

Full-service spa

Games, Entertainment & Media

Television in common areas

Business & Work

ATM/banking

Outdoor Activities

Boat tours nearby

Parasailing nearby

Garden

Snorkeling nearby

Surfing/bodyboarding nearby

Sailing nearby

Scuba diving nearby

Rafting nearby

Parasailing nearby

Free beach shuttle

Boat tours nearby

Safety & Security

Safe-deposit box at front desk

Golfing

Golfing nearby

Golf lessons available nearby

Additional Amenities

Fireplace in lobby

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House rules

Check-in

2:00 PM

Check-out

12:00 PM

Cancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

FAQ

Check-in starts at 2:00 PM, while you're expected to check out by 12:00 PM.

Umalas Hotel and Residence's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

No. This hotel does not provide breakfast with its rooms.

Yes. This hotel provides free wifi connectivity along with your rooms.

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Umalas Hotel and Residence

Good

75 reviews

Show More

Popular Amenities

Choose rooms

May 4th – 5th 2026

1 Room, 2 Travellers

75 reviews

Catherine

2.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

HK

10/10

Myra

6/10

Verified traveler

4/10

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Amenities

General

Front Desk Services

Accessibility

Internet

Transport & Parking

Fitness & Gym

Pool Facilities

Restaurant & Bars

Spa

Games, Entertainment & Media

Business & Work

Outdoor Activities

Safety & Security

Golfing

Additional Amenities

Show More

House rules

FAQ

75 reviews

Catherine

2.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

HK

10/10

Myra

6/10

Verified traveler

4/10

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Banjar Umalas Kauh II No.106/Tunon

The Bidadari Villas and Spa, Kerobokan

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78 reviews

Jay's Villas, Kerobokan

Jl. Tegal Cupek Banjar Anyar Umalas

The Rishi Villa, Kerobokan

Dukuh Indah, Umalas Lestari 8, Br Semer

Danas Canggu Guesthouse, Kerobokan

Jalan Pengubugan Gg. Kayu Cendana No.8

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Amenities

2/10

2/10