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University Plaza Hotel and Convention Center Springfield

333 S John Q Hammons Pkwy, Springfield, Missouri, 65806, Springfield

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Good

324 reviews

7.6/10

Welcome to University Plaza Hotel and Convention Center Springfield, where comfort meets convenience in the heart of vibrant Springfield!
Recreational Amenities
Dive into relaxation with our outdoor and indoor pools, perfect for a refreshing swim any time of year. For those who like to stay fit, our state-of-the-art 24-hour fitness center ensures you never miss a workout.
Dining Experience
Savor delicious American cuisine at the Terrace Grille, or grab a casual bite at our coffee shop. Enjoy room service for a cozy in-room meal or sip your favorite drink at the bar/lounge, making every dining experience memorable.
Event Facilities
Plan your next event in our expansive conference center, featuring 39,000 square feet of versatile space and 15 meeting rooms. Whether it's a corporate gathering or a wedding celebration, we have everything you need for a successful occasion.
Book your stay today and experience the ultimate in comfort and convenience!

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Popular Amenities

24-hour front desk

Luggage storage

Choose rooms

May 2nd – 3rd 2026

1 Room, 2 Travellers

7.6

324 reviews

Tiyonna

Family · June 2025

6/10

Check-in was smooth and the front desk staff were incredibly welcoming, which made for a great first impression. Unfortunately, the rest of the stay didn’t live up to the same standard. For the price...Check-in was smooth and the front desk staff were incredibly welcoming, which made for a great first impression. Unfortunately, the rest of the stay didn’t live up to the same standard. For the price paid, I expected better service. Housekeeping did not service my room at all during my 4-day stay—I had to repeatedly call for fresh towels, linen, and to request vacuuming. The air conditioning was also a major issue; the room never got truly cool, which made things uncomfortable during the hot summer days. I wasn’t the only one—other guests mentioned the same problem. On a positive note, the pool area was clean and provided a relaxing space for my family, and the breakfast was absolutely delicious. One more thing to note: parking is not included. At $10 per night, I’m glad we didn’t bring a car, but for the overall cost of the stay, parking really should be included. Overall, while there were some good aspects, I don’t feel the experience matched the price. Daily housekeeping should be standard, and the AC issues need to be addressed. Show More

Michael

June 2025

2/10

Property recently added a $13 a night parking fee. Except they don’t take your vehicle information or even ask if you are parking a vehicle. They just assume you are and you pay the fee. Without takin...Property recently added a $13 a night parking fee. Except they don’t take your vehicle information or even ask if you are parking a vehicle. They just assume you are and you pay the fee. Without taking my vehicle information I am at a loss as to what I am paying for. You have no way of knowing which vehicle belongs to a guest, and which doesn’t. So your parking lot is essentially open to the public, but I am the only one paying as a guest? No thank you. The hotel restaurant was also closed the entire time I stayed, which meant their advertisement of room service wasn’t an option. Since my booking included $15 in in room drink expenses, I couldn’t use that added perk. Over all not a pleasant stay, would not recommend. Show More

Alden

July 2025

4/10

I booked my reservation on March 29, for a King size bed. When I arrived on July 17th I was given two queens because the hotel overbooked. I tried several times to change rooms, but none were availabl...I booked my reservation on March 29, for a King size bed. When I arrived on July 17th I was given two queens because the hotel overbooked. I tried several times to change rooms, but none were available. The next morning while taking my shower, I couldn't get the shower temperature adjusted between scolding hot and freezing cold. Several people in our group "NCRS" reported the same problem. Later that day, we were given a room with a King size bed. I felt since I had made my reservation almost four months in advance, I should have gotten the room I reserved, or at least a refund.Show More

Amy

Family · July 2025

4/10

Hotel was good, but had some serious issues. 1 - no towels at all in the room. (We had to go to the desk to get some because phone was not working). 2 - Most frustrating. The hideaway bed (sofa bed) ...Hotel was good, but had some serious issues. 1 - no towels at all in the room. (We had to go to the desk to get some because phone was not working). 2 - Most frustrating. The hideaway bed (sofa bed) that was advertised as part of this room, had no bedding at all available. Went to front desk, but was told that there was none available. My 18yr old son slept the first night with no sheets, pillows, or blankets. I am frustrated that I did not receive what was promised for the price I paid. Especially since Springfield has lots of options. Thanks for listening, Ron & Amy BarkerShow More

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Amenities

General

Terrace

Gift shops or newsstand

Smoke-free property

Front Desk Services

Newspapers in lobby (surcharge)

24-hour front desk

Luggage storage

Porter/bellhop

Wedding services

Newspapers in lobby (surcharge)

Housekeeping on request

Accessibility

Wheelchair accessible

Elevator

Assistive listening devices available

Braille or raised signage

Wheelchair-accessible spa

Wheelchair-accessible pool

Accessible shuttle

No accessible shuttle

Transport & Parking

Self parking (surcharge)

RV, bus, truck parking (surcharge)

Secured parking

Fitness & Gym

Fitness facilities

24-hour fitness facilities

Restaurant & Bars

Breakfast available (surcharge)

Games, Entertainment & Media

Television in common areas

Cleaning Services

Change of towels (on request)

Change of bed sheets (on request)

Business & Work

ATM/banking

Conference space

24-hour business center

Conference center

Computer station

Banquet hall

Outdoor Activities

Hiking/biking trails nearby

Family Friendly

Proposal/romance packages available

Safety & Security

Safe-deposit box at front desk

Golfing

Golfing nearby

Golf lessons available nearby

Additional Amenities

Shopping on site

Proposal/romance packages available

LED light bulbs

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House rules

Check-in

N/A

Check-out

11:00 AM

Cancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

FAQ

University Plaza Hotel and Convention Center Springfield doesn't provide a hotel-wide check in time, and you're expected to check out by 11:00 AM.

University Plaza Hotel and Convention Center Springfield's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

No. This hotel does not provide breakfast with its rooms.

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University Plaza Hotel and Convention Center Springfield

Good

324 reviews

Show More

Popular Amenities

Choose rooms

May 2nd – 3rd 2026

1 Room, 2 Travellers

324 reviews

Tiyonna

6.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

Michael

2/10

Alden

4/10

Amy

4/10

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Amenities

General

Front Desk Services

Accessibility

Transport & Parking

Fitness & Gym

Restaurant & Bars

Games, Entertainment & Media

Cleaning Services

Business & Work

Outdoor Activities

Family Friendly

Safety & Security

Golfing

Additional Amenities

Show More

House rules

FAQ

324 reviews

Tiyonna

6.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

Michael

6/10

6/10