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West Lucaya Resort by FunQuest Vacation

8900 West Irlo Bronson Memorial Highway, 3241 Wish Avenue, Kissimmee, Florida, 34747, Kissimmee

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Recreational Amenities for Relaxation
Modern Kitchen and Entertainment Features
Convenient Location for Disney Attractions
Experience the ultimate vacation at West Lucaya Resort by FunQuest Vacation. Enjoy the outdoor pool, fitness center, and complimentary wireless internet. Relax in the air-conditioned rooms with fully equipped kitchens and cable TV. Conveniently located near top attractions like Walt Disney World® Resort and Old Town, this upscale vacation home offers the perfect blend of comfort and entertainment. Book now to create unforgettable memories with your loved ones.

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Popular Amenities

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May 1st – 2nd 2026

1 Room, 2 Travellers

19 reviews

Andrea

May 2018

2/10

Let me start by the first night experience. We were not able to access the room due to the incorrect lock box code provided. We were stranded for almost three hours trying to get someone to open the...Let me start by the first night experience. We were not able to access the room due to the incorrect lock box code provided. We were stranded for almost three hours trying to get someone to open the door. Expedia could not even find us an alternate location within the area to accommodate our party. There was no one in the property to assist other than one of the neighbors and the security guard that even tried to help us enter the code. There is no contact person available; we sent an email to the resort email address and an urgent phone call was sent to the owner but we never heard anything until the next morning. Then Expedia gave us an address stating nwe were in the wrong property, however that location was still under construction. Someone dropped the ball and we paid the consequences. At this point I was requesting a full refund, but was asked by Expedia relocation department to try and wait until they speak to the property reps in the morning. We ended up reserving a Marriott for one night at 3AM. Once we arrived at the property next day; it was an awful experience. These a very nice and chic town homes, but this particular location needs some deep cleaning. Dirty Carpet (Master room and all upstairs). Was not vacuumed. Dryer was full of hair Bathroom curtain broken. Water gushed out when showering. Master room bed spread was all stained and dirty. The TV did not work (Dish Network error - signal loss) Bed bugs....YESSS it was gross. Show More

Frank

May 2018

6/10

We made reservations for Lucaya West, but we ended up at Lucaya in Kissimmee. The town homes were older and were not what was described on HOTELS.com online. The bed linens were not in best conditio...We made reservations for Lucaya West, but we ended up at Lucaya in Kissimmee. The town homes were older and were not what was described on HOTELS.com online. The bed linens were not in best condition and the blankets in the closet were dirty. The hair dryers, in all 3 bathrooms, did not work. The carpets looked dirty. The beds were old and not comfortable. There wasn't enough toilet paper for the three nights and four days we were there. The price was very reasonable but the condition of the homes could be very much improved. We had easy check in, but you physically don't talk to anyone, did the check in via email. We received an email giving us the location address along with the gate code and lock box code for the town house. If you are looking to have a face to face or communicate directly this isn't what you are looking for. They never answered my phone call when I first called to get the information on checking in. Even HOTELS.com tried to call them, but no one answered. It was then that I sent an email and received an answer to my email within 15 minutes. There was a form to fill out on the counter of our town house that requested information regarding our stay that we filled out. The form said someone would stop by within 24 hours to pick up the form. The form was still sitting on the counter when we left. If we stayed again we would bring everything needed from our homes (toilet paper, bed linens and necessities).Show More

Victoria

May 2018

8/10

Overall stay was fair, cleanliness was a plus. A couple of things that was concerning , contacting someone prior to stay was an inconvenience, I requested a crib for my grandson & it was not in the ro...Overall stay was fair, cleanliness was a plus. A couple of things that was concerning , contacting someone prior to stay was an inconvenience, I requested a crib for my grandson & it was not in the room. Instructions to enter was easy & explanatory. When entering the room, only 1 key was given. My Son received a minor cut at the play area & main concern , there was no first aid kit at the customer service. My Son stated there should be pool toys. In my opinion, there should be more kitchen gadgets, like a can opener. There was No mop available, in case of any spills. Show More

Trish

May 2018

4/10

My experience wasn’t great. First of all it’s IMPOSSIBLE to reach someone at the “emergency” number they give you. On our first day there we called because the TV in the living room was not working. ...My experience wasn’t great. First of all it’s IMPOSSIBLE to reach someone at the “emergency” number they give you. On our first day there we called because the TV in the living room was not working. Finally got someone on the phone hit no one came to fix it. We asked for more towels and no one brought us any. No one provided me with check-out instructions so I just assumed I had to leave the house key in the lock box again which I did. Definitley not staying at this property again. Customer service is crap. Show More

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