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The Westin St. Francis San Francisco on Union Square

335 Powell Street, San Francisco

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Good

1146 reviews

8.3/10

Luxury Union Square Hotel with Historic Charm and Modern Comforts
Historic Charm and Modern Comforts: The Westin St. Francis San Francisco on Union Square offers a unique blend of historic charm with the iconic Magneta Grandfather Clock and modern comforts in its elegantly furnished "Landmark Building" rooms and stylish "Tower Building" rooms.
Dining Options and Culinary Delights: Guests can indulge in a variety of dining options, from morning coffee at Cafe Rito to exquisite American favorites at The Oak Room Restaurant. The Clock Bar and Chateau Montelena provide the perfect settings for evening drinks and wine tastings.
Convenient Location and Fitness Amenities: Situated in front of a cable car stop and within walking distance to Chinatown, this hotel also boasts a WestinWORKOUT fitness center for guests to stay active. Free WiFi in the lobby ensures connectivity throughout your stay.
Experience the perfect blend of luxury and convenience at The Westin St. Francis San Francisco on Union Square. Book your stay now for an unforgettable experience!

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Popular Amenities

Air conditioning

Luggage storage

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Jun 6th – 7th 2026

1 Room, 2 Travellers

8.3

1146 reviews

terricP3186ZA

Family · October 2025

8/10

We booked an accessible room for a mid-week stay, trusting the hotel’s multiple “accessible” categories. Unfortunately, the room we were first assigned had only a larger footprint—no accessible bathro...We booked an accessible room for a mid-week stay, trusting the hotel’s multiple “accessible” categories. Unfortunately, the room we were first assigned had only a larger footprint—no accessible bathroom. The tub had high walls and zero grab bars, making it impossible for my husband to use safely after his ankle surgery. After a call to the front desk, staff moved us to a truly accessible room with a low wall shower and roll in bath area. They were apologetic and started working on a room move right away and the room they finally put us in was very comfortable and easily navigable with a mobility scooter. On the plus side, the famous Westin Heavenly Beds lived up to the hype—super comfortable and the room was blissfully quiet despite being right on Union Square. The staff were a highlight: doormen, café baristas, and concierge were all genuinely friendly and eager to help. One quirky amenity: a “freestyle” water station in the lobby dispenses still, sparkling, hot, and flavored waters. Bring a refillable bottle—it’s a nice eco-touch. The catch? Every flavor (lemon, cucumber, etc.) was empty throughout our three-day stay, so we stuck with plain. Overall, a strong Marriott experience with excellent staff and sleep quality. Just double-check the bathroom details if you need full accessibility. We’d return, but we’d confirm the room type upfront.Show More

L5343ISjasonm

Couples · November 2025

10/10

I'm not even sure where to begin so I'll start from the beginning! We had the most amazing time at the St. Francis. Such a beautiful, iconic property. We were treated like royalty from the moment we w...I'm not even sure where to begin so I'll start from the beginning! We had the most amazing time at the St. Francis. Such a beautiful, iconic property. We were treated like royalty from the moment we walked in. We arrived early in the morning after a red eye from Hawaii. Elaine greeted us at check in and was completely amazing. She knew right away we needed some extra assistance after the overnight flight. She was able to offer us one of the best upgrades I've ever experienced. Not only were we able to check in immediately, it was probably the nicest room in all of San Francisco. All of the staff at the hotel were amazing. The ride in the "E" car elevator was so iconic. The way the Christmas tree in Union Square lined up between the buildings. Now to the food! BourbonSteak was amazing. Not only are we in the best hotel but they now have the best restaurant. The staff was just as amazing as the food. The attentiveness we received was phenomenal. From the manager Giuseppe, to the wait staff David and Emilia. Now to the cocktails. The Eighth Rule is a must visit. Atmosphere and cocktail were truly the best. I cannot rave enough about the experience we had. I feel so lucky to have had so many amazing experiences and all in one location. Thanks for everything and keep up the amazing work. We will definitely be back!Show More

mplanglinais

Couples · November 2025

10/10

Because we had tickets to two shows in San Francisco, we chose to stay in the city overnight, and we couldn't have chosen a better location. Right by Union Square--in fact, our room overlooked it--the...Because we had tickets to two shows in San Francisco, we chose to stay in the city overnight, and we couldn't have chosen a better location. Right by Union Square--in fact, our room overlooked it--the Westin St. Francis is convenient and quite lovely besides. Every staff encounter was friendly, and our room was delightful. (We were in the tower, so I can't speak to rooms on the other side.) Besides the great view, there was a huge closet, a nice little fridge, a capsule coffee brewer, and a pretty massive bathroom. Wish the water pressure had been a bit better, but overall, very nice. There were chairs and table by the windows for us to sit and enjoy the skyline. The main lobby was bustling but the floors gleamed despite the traffic. Finding the right elevator banks was a bit of a hunt, but I'm sure if we'd stopped to ask, we would have had friendly service. (We did get wonderful service at the marketplace, when looking for the ATM, and at bell services.) The marketplace is a bit expensive--$17 for a can of soda and a bottled Starbucks drink--but that's actually not too surprising for (a) San Francisco, and (b) hotel prices. I would absolutely stay again at this hotel.Show More

taggy22

Business · November 2025

6/10

The hotel is absolutely a great location… It is in a historical building. There’s a small museum that you can visit on the ground floor. The architecture is phenomenal. The staff are mostly great. ...The hotel is absolutely a great location… It is in a historical building. There’s a small museum that you can visit on the ground floor. The architecture is phenomenal. The staff are mostly great. What was disappointing as a cleanliness of my room. The bedding, and the shower curtain had rust stains throughout. There was balled up toilet paper on the floor in my bathroom when I just checked in. There was also a dirty counter next to the sink area. I discovered much later the next day, that there was blood on the side of the toilet that was not mine. I blame management for rushing cleaning staff. If cleaning staff are not allowed so much time poor Room, things like this happen. I believe that Westin management for the specific hotel, needs to allow staff the appropriate time to clean. Or people who patronize here, need to lower their expectations. This hotel and the cleanliness feel like a $50-$75 per night Room versus Whote you come to expect from the Westin.Show More

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Amenities

General

Non-smoking rooms

Air conditioning

Non-smoking throughout

Guest education on local ecosystems and culture

Front Desk Services

Luggage storage

Express check-in/check-out

Tour desk

Currency exchange

Concierge service

Cashless payment available

Contactless check-in/check-out

Front desk (limited hours)

Express check-in

Accessibility

Lift / Elevator

Facilities for disabled guests

Wheelchair accessible

Lower bathroom sink

Internet

Free wired internet

Internet access

Transport & Parking

Electric bicycle charging station

Car hire

Public transport tickets

Self parking (surcharge)

Covered parking

Electric bicycle charging station

Pet-Friendly

Pets allowed

Pet bowls

Pet basket

hygiene

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Shared stationery like menus, pens are removed

Guest room sealed after cleaning

Physical distancing in dining areas

Bulk dispenser for toiletries

Fitness & Gym

Fitness facilities (surcharge)

Restaurant & Bars

Restaurant

Food delivered to guest room

Delivered food - securely covered

Vegetarian menu options available

Games, Entertainment & Media

Television in common areas

Cleaning Services

Ironing service

Guests can opt-out any cleaning services during stay

Business & Work

Reception hall

Family Friendly

Kid meals

Supervised childcare/activities

Safety & Security

Safety deposit box

Staff adhere to local safety protocols

Fire extinguishers

First aid kit available

Smoke alarms

Key access

CCTV outside property

Screens / Barriers between staff and guests for safety

24-hour security

Security alarm

Key card access

Additional Amenities

Guest education on local ecosystems and culture

Wine release events

Bicycle-friendly property

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House rules

Check-in

04:00 PM

Check-out

11:00 AM

Cancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

FAQ

Check-in starts at 04:00 PM, while you're expected to check out by 11:00 AM.

The Westin St. Francis San Francisco on Union Square's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

Yes, breakfast is included with some of the rooms. However, some rooms include breakfast with an extra charge. Make sure to select your preferred meal option when selecting your room. Subject to availability.

Yes. This hotel provides free wifi connectivity along with your rooms.

Yes, parking is available at this hotel. Charges may apply depending on the room type or parking option. Please check parking availability and pricing during room selection.

Yes, pets are allowed at this hotel. Additional charges and restrictions may apply. Please check the pet policy while booking or contact the hotel for more details.

Yes, children can stay at this hotel. Family-friendly rooms and amenities may be available. Some extra charges may apply depending on room configuration and the age of the children.

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The Westin St. Francis San Francisco on Union Square

Good

1146 reviews

Show More

Popular Amenities

Choose rooms

Jun 6th – 7th 2026

1 Room, 2 Travellers

1146 reviews

terricP3186ZA

8.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

L5343ISjasonm

10/10

mplanglinais

10/10

taggy22

6/10

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Amenities

General

Front Desk Services

Accessibility

Internet

Transport & Parking

Pet-Friendly

hygiene

Fitness & Gym

Restaurant & Bars

Games, Entertainment & Media

Cleaning Services

Business & Work

Family Friendly

Safety & Security

Additional Amenities

Show More

House rules

FAQ

1146 reviews

terricP3186ZA

8.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

8/10

8/10