4/10 The Ryan Air of HotelsWe stayed for one night when transiting from Sevilla and flying out of Madrid. The positives: the property is new, clean, and looks nice; the room was decent, but clinical.
This hotel is perfect if you’re looking for a place to sleep before flying out of Madrid. That is all
The bad: everything is utilitarian; for example there is only one soap dispenser in the room that serves as handwashing, shampoo, and conditioner; we asked for trolly to help us move luggage - they didn’t have it, there’s no iron in the room, all the services are add on like the shuttle to the airport, there isnt even a water kettle or in room coffee maker to make coffee or tea and coffee downstairs is 3+ euros.
In short this is the Ryan air of hotels, everything is going to cost you money and I’m surprised that they don’t charge for towels or bedsheets yet;
This is a 2.5 star hotel masquerading as a 3 star property.
Curious250198Mar 22, 2025
8/10 Promises Sleep and DeliversThe Hotel promises sleep and it delivers. The room was quiet and dark. Everything clean and very comfortable. Although stylish and modern, you need to accept it is quite minimal, Almost stark.
I appreciate the efforts to be environmentally responsible.
Despite some travel forums saying there was no shuttle I was able to arrange a Shuttle with them directly. Very nice driver.
KingsburyMar 2, 2025
8/10 Quiet rooms, comfy beds, good breakfast in a neighborhood that lacks the charm of downtown MadridThe breakfast was great! They have a machine that makes caf or decaf, and you can program it the way you want. I stopped the cafe con leche half way through and added hot water. Came out just the way I liked. Fresh fruit, lunch meat, hard-boiled eggs with Spanish tomato sauce and olive oil, freshly baked croissants and other pastries. Very nice!
I had forgotten to bring my iPhone charger and they had a vending machine that sold me one! The front desk man showed me how to use the machine. A real life saver!
BeatriceMar 21, 2025
10/10 My stay at Zleep Hotel in Spain was a great experience, offering modern, affordable accommodationsI had a wonderful stay at Zleep Hotel in Spain. The hotel was modern, comfortable, and very affordable. I booked at the last minute, and it turned out to be an excellent value for the price. Everything exceeded my expectations, and I would definitely recommend it for anyone looking for a budget-friendly yet stylish option.
DwayneApr 2, 2025
7/10 Great stay next to the airporRight next to the airport and great architecture. It’s a beautiful stay
DafneFeb 21, 2025
4/10 DisappointingBed was large and comfortable.
NilssenFeb 25, 2025
8/10 Nice hotel, great room, basic breakfastThe room was nice and pretty big, comfy bed, big bathroom, nice common area, all is brand new inside. I also liked the small gym on the first floor, I used it for a while. Clean place. I would get back to this hotel, is a decent deal.
PanagiotisApr 16, 2025
5/10 Adequate, but felt mislead by advert for shuttle.Bed was comfortable but pillows were far too thin for a good night´s sleep.
LindaMar 23, 2025
9/10 New, clean and modern,The hotel in new, clean and modern, the facilities are basic , on a par with similar budget hotels, the only negative for us was that there is no food at all served at lunch time, which wouldn’t normally be an issue, but the hotel is in the middle of a trading estate , not even the two well know pizza companies would deliver and they are only 8 minutes away !!!
RichardApr 7, 2025
9/10 Great for catching an early flightVery clean and comfortable, and close to the airport. There is an easy, online reservation for the shuttle to/from the airport at certain times.
FernandaMar 12, 2025
10/10 Zleepover before early flightWe stayed for 1 night as the flights were in the morning. Room was cozy and clean. Staff friendly and helpfull.
Location, near the airport was perfect. And although right near the airport no noise waht so ever!!
Parking for the rental car beneath the hotel is also a big plus.
All in all, a good hotel for a very reasonable price.
ZvezdanaMar 16, 2025
8/10 Wouldn't recommend it
RitaMar 20, 2025
10/10 Great staff, beautiful hotel.Front staff was excellent and very accommodating to questions and inquiries
Loved the industrial feelings of the rooms.
CathydeliliahMar 21, 2025
10/10 Lorna, the girl at the reception, is the best, I have never had better attention.Lorna, the girl at the reception, is the best, I have never had better attention.
YoelApr 21, 2025
7/10 It was just what I needed on my way home.I liked the bread with nuts in them. The rest of the breakfast was OK. I liked the minimalistic style of the hotel.
ArneMar 31, 2025
10/10 Perfect for sleep near the airportIt is a very new clean hotel, with the perfect location near the Airport, also the staff are very efficient and straight to the point , but be aware the UBER for the airport costs 11 Euros.
AlaMar 18, 2025
8/10 its fairI like the reception and breakfast area looks good and big, staff is accommodating. safety is good
IkbentripitakaFeb 23, 2025
6/10 Pleasantnice hotel the room were ok and it was quiet
AsifMar 20, 2025
8/10 Good place to stay for airport accessClose to airport with available parking for a fee and breakfast was included.
PamelaApr 23, 2025
10/10 It’s was relaxing and the breakfast was deliciousThe lobby it’s really nice, cozy and welcoming
LopesApr 3, 2025
10/10 Best airport hotel experience for guests who need it want to stay by the airport!Great airport hotel!
Clean. Comfortable.
Great facilities. Great staff. Great value!
MarkFeb 24, 2025
9/10 SuperbBeautiful hotel and in hotel restaurant/bar was very convenient
ArielaMar 28, 2025
9/10 Overall I have a good rest before my next flight.I like everything except the breakfast
KarmaApr 15, 2025
10/10 ExceptionalBesides the fact that there are no balconies for any of the rooms, everything was perfect: clean, comfortable and relatively close to the airport.
IlinaFeb 21, 2025
10/10 Good Airport Hotel before flying outConvenience, cleanliness, proximity to airport, shuttle service, quiet, privacy.
TomasiMar 9, 2025
10/10 Room was very cozy and clean. Pretty good option close to the airport.Very close to the airport, room was very comfortable and clean.
CarolinaMar 21, 2025
8/10 Very goodClean and Comfortable with a shuttle to the airport
AllanMar 23, 2025
9/10 Very convenient place to stay for airport travelReally good restaurant on site and easy to use shuttle service to the airport!
ZoeFeb 25, 2025
9/10 SuperbI loved the restaurant around the corner! (Nacional) and a shuttle direct to the airport
EstibalizMar 26, 2025
8/10 Nice place to stay for one night before departure.Staff very friendly and helpfull. Good food!
YanahiFeb 24, 2025
10/10 ExceptionalVery friendly staff, the beds very comfortable and 15 minutos to the airport, and 20 to Madrid center
AnaApr 23, 2025
6/10 PleasantWifi very bad
There was no fridge and water
Good for staying one night if u have connections flight.
AlaaldinMar 31, 2025
8/10 Good value for money if you need to sleep near airportValue for money
Near airport
Clean
Comfortable
EhudMar 2, 2025
10/10 ExceptionalThe hotel was very clean and please
JoseMar 22, 2025
8/10 GoodNice location, perfect for transit but not ok if you want to visit the city.
Breakfast is poor...
SorinApr 17, 2025
8/10 Very goodNice and spacious room 👌
CortezMar 26, 2025
8/10 Nice airport hotelModern, simple and clean. Perfect for an overnight airport stay
KieranMar 10, 2025
10/10 ExceptionalNice, clean hotel on good price. We were very satisfied with our stay.
RadostinaMar 16, 2025
10/10 Great hotel for airport patrons!It was incredible value for money.
SineadMar 10, 2025
9/10 SuperbSO friendly staff helping me to get food late at night
KailiMar 17, 2025
8/10 Modern hotelThe room, the shower, the bathroom
MalenaMar 2, 2025
5/10 PassableShower very poor
ColinApr 17, 2025
8/10 ComfortableNo complaints. Great breakfast.
DanieleMar 30, 2025
7/10 GoodStaff
MohamedApr 6, 2025
8/10 Very goodLocation
ElenaMar 9, 2025
8/10 Very goodClose to the airport
OusseiniFeb 21, 2025
7/10 very goodnear airport
EmilynApr 20, 2025
4/10 Disappointing
RulyApr 1, 2025
10/10 Exceptional
CynthiaApr 10, 2025
10/10 Exceptional
DavidApr 8, 2025
10/10 Exceptional
BadriApr 6, 2025
10/10 Exceptional
AndresApr 3, 2025
10/10 Exceptional
JoyMar 28, 2025
10/10 Exceptional
JungMar 24, 2025
10/10 Exceptional
LuzMar 18, 2025
10/10 Exceptional
JoseMar 17, 2025
10/10 Exceptional
UyedaMar 15, 2025
10/10 Exceptional
KaminMar 14, 2025
10/10 Exceptional
FiorellaMar 7, 2025
10/10 Exceptional
RigobertoMar 4, 2025
10/10 Exceptional
CamilaFeb 28, 2025
10/10 Exceptional
NesrineFeb 25, 2025
10/10 Exceptional
LalFeb 24, 2025
8/10 Very good
RonitApr 13, 2025
8/10 Very good
DeboraApr 10, 2025
8/10 Very good
OmarApr 8, 2025
8/10 Very good
MariiaApr 4, 2025
8/10 Very good
PedroMar 31, 2025
8/10 Very good
LouMar 30, 2025
8/10 Very good
IvanMar 22, 2025
8/10 Very good
AdamMar 13, 2025
8/10 Very good
LeonardaMar 12, 2025
8/10 Very good
BrandonMar 12, 2025
8/10 Very good
VazhaMar 10, 2025
8/10 Very good
MilenaMar 6, 2025
8/10 Very good
BilalFeb 25, 2025
8/10 Very good
AbuhamdaFeb 24, 2025
8/10 Good stay
VivianeFeb 23, 2025
8/10 Very good
RaduFeb 22, 2025
5/10 Passable
NishanthApr 14, 2025
5/10 Passable
ManMar 26, 2025
5/10 Passable
NinaMar 1, 2025
5/10 Passable
PilarFeb 21, 2025
9/10 Superb
CastilloApr 17, 2025
9/10 Superb
ImeldaApr 15, 2025
9/10 Superb
CarmenApr 3, 2025
9/10 Superb
DeonaMar 30, 2025
9/10 Superb
JaneenMar 19, 2025
9/10 Superb
AlejandroMar 13, 2025
9/10 Superb
DarnellMar 13, 2025
9/10 Superb
JeremyMar 8, 2025
7/10 Good
RonaldApr 19, 2025
3/10 Poor
NadiaMar 26, 2025
2/10 Cheating! Selling room types they don't have.I booked and they confirmed a double room with king bed .
Check the picture of what I got! 2 singles beds zipped with a 1 cm topper. How to sleep properly???? King bed, means one big mattress.😡😡😡😡 Besides can't open the windows as these are on the pavement!!?
Escape26120084986Jan 21, 2025
7/10 Good
BilalFeb 28, 2025
3/10 Poor
NaimFeb 24, 2025
2/10 THIS WAS A HORRIBLE EXPERIENCE. PLEASE DO YOURSELF A FAVOR AND DO NOT STAY AT THE ZLEEP MADRID AIRPORT HOTEL!!We checked in to the ZLEEP MADRID AIRPORT HOTEL for one night between 2 flights we had in Madrid airport.
Their website says they have an airport shuttle. When we arrived to checkin we were shown a flyer and told we have to arrange the pickup through this other website. We scheduled and paid for our pickup at 5:30am.
When making the reservation the website clearly states they are careful only to pickup hotel guests. They say to be downstairs 10 minutes before the pickup time.
This morning at 5:20am we go to lobby to check out and meet the shuttle. We ask the front desk where the pickup is. They tell us to go out in front of the hotel and wait outside.
My wife walks outside with my 12 year old son. I go to a machine to grab something to eat because I am diabetic. I walk out to the street to meet my family and there is some guy at the entrance to the hotel talking to my wife. He told her he was also waiting for the shuttle.
The bus shows up and pulls up further down the street. The driver gets out and tells everyone to put their luggage in the back. All of a sudden this guy from the entrance of the hotel grabs my wife’s purse and runs. I chase him across the street and a car pulls up and he jumps in the car and they take off.
I go inside the hotel furious and the guy at the front desk tells me they are the criminals outside it is not their problem. What???
Then the bus driver tries to drive off with my luggage when I was in the lobby after being robbed. I had to chase down the bus and the driver smiles like nothing happened.
This hotel knows about these thieves. They are standing directly at the entrance looking for victims. They have at least one car outside across the street to drive away with the stolen items. It does not seem I am the first person to have this happen to them.
The hotel totally knows about this. This was very dangerous for my family. I could have been shot by someone in that car. My son had to witness all of this. This hotel has no security and sends their guests outside on the dark street with no idea how the shuttle is supposed to work.
DO NOT STAY AT ZLEEP MADRID AIRPORT HOTEL!!! DO NOT USE THEIR SHUTTLE!!! They do not care about their guests safety at all.
stand438Oct 20, 2024
2/10 Inflexible.Our flight was delayed so we missed our connection at 01.00 hours on 31 October. As there are no hotels on the airport site I tried to book on line. The website would not allow me to book for the night of the 31st even though we were still in that night. It would only allow me to book the 1st November. We took a taxi to the hotel and explained the situation. Our new flight was scheduled at 10.00 on the 1st November. The reception staff refused to change the reservation from 1st November to 31st October. I have therefore been charged twice for one night. I cannot be the only person who has found themselves in a similar situation in an airport. Surely it would have been simple to change the booking.
MMBuistNov 12, 2024
2/10 Disappointing Lack of Basic AmenitiesI stayed at this hotel expecting a comfortable experience, but was quite surprised by the lack of basic amenities. If you're an early riser and enjoy a morning coffee, beware! There wasn't even a hot water kettle in the room. It's also important to note that the hotel doesn't provide bottled water in the rooms, so make sure to buy water from the restaurant before heading up. It's frustrating that such basic necessities like coffee and water aren't readily available, especially for the price.
331rajnishmOct 6, 2024