ANA InterContinental Tokyo, an IHG Hotel
Minato-ku, Akasaka 1-12-33 , Tokyo
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Good
762 reviews
8.2
Luxurious Accommodations
With 844 guest rooms offering stunning views of Tokyo Tower, Imperial Gardens, or Roppongi, ANA InterContinental Tokyo provides a comfortable and elegant stay for all guests.
Culinary Excellence
Indulge in a culinary journey at the hotel's 12 restaurants and bars, including the prestigious 2 Michelin Star Pierre Gagnaire, Japanese delights at Unkai, and exquisite cocktails at the top-floor MIXX Bar & Lounge.
Relaxation and Wellness
Unwind at the 20m open-air swimming pool during the summer or maintain your fitness routine at Ka-Tsu Fitness, available 24 hours for your convenience.
Experience luxury, fine dining, and relaxation at ANA InterContinental Tokyo - book your stay now for an unforgettable experience.
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Popular Amenities
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Air conditioning
Swimming pool
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1 Room, 2 Travellers
Guest Reviews
Overall
8.2(762)10/10 Without a doubt, ANA InterContinental Tokyo is a top choice for Arab travelers seeking comfort, excellent service, and
Staying at ANA InterContinental Tokyo exceeded expectations in terms of comfort, service, and attention to detail. From the very first moment, the warm welcome from the staff instills a sense of trust and calm.
The hotel enjoys a prime location in a safe, upscale area in central Tokyo, making it a perfect base for exploring the city’s main attractions. The surroundings are rich with fine restaurants and cafes, and public transport is conveniently accessible.
The rooms are impressively spacious, especially by Tokyo standards, and the cleanliness is impeccable. Everything is organized with precision, and the amenities are well-prepared to offer the highest level of comfort.
Special commendation is due to Mr. Youssef, the hotel’s Lobby Ambassador (the Egyptian staff). His exceptional professionalism, genuine warmth, and unwavering dedication to guest satisfaction distinguish him as one of the hotel’s most valuable assets. Mr. Youssef consistently goes above and beyond in assisting guests, offering personalized support with remarkable cultural sensitivity and linguistic fluency. His ability to cater to the needs of Arab visitors, as well as international guests, especially English-speaking travelers, reflects a rare level of hospitality excellence. His presence in the hotel lobby not only enhances the guest experience but also embodies the true spirit of world-class service that defines ANA InterContinental Tokyo.
One of the most commendable aspects is the hotel’s commitment to accommodating Arab guests. It provides helpful information on nearby mosques and halal-friendly restaurants, reflecting genuine cultural awareness and hospitality.
AhmedApr 21, 2025
6/10 ANA Intercontinental Tokyo: Requires Consistent Outstanding Service!
The service was not consistent for an Intercontinental (IHG) level property especially for Ambassador members. The service was “hit or miss” either super or average. The amenities for Ambassador members were average (not what I have experienced in other Intercontinental properties).
I have communicated this feedback to the Guest Relation Manager Mr. Joseph Woodworth who is new in his position and understands fully that the guest must always feel welcomed, eg whether requesting a table for late tea/dessert with a friend and when the tables in the various hotel cafés may be full ; making every effort to secure alternative solutions rather thsn shrugging one’s shoulders to assert, “this is the situation,sorry..”
He has committed to sharing this feedback with his staff and leadership team.
There were some shining stars at this location who understand the hospitality industry. Thank you!
I am unsure whether I will return to this Intercontinental in the future.
I am open,however to be pleasantly surprised.
moniquem524Mar 22, 2025
10/10 Fantastic hotel with breathtaking views, excellent service, and a top-tier Club Lounge experience.
The room was beautiful, modern, and extremely clean, with stunning views of Tokyo Tower and the nearby skyscrapers. The Club Lounge was a major highlight — calm atmosphere, great selection, and everything was complimentary throughout the day. The bath products from THANN were also excellent — I actually plan to purchase them for home use. The staff were incredibly friendly and professional. The team outside the hotel, who helped with taxis and luggage, left a particularly great impression. The location is also very convenient, with a metro station just 2 minutes away. And of course, as expected in Japan, I felt completely safe at all times. Although pretty expensive, the Teppanyaki restaurant on the 36th floor is definitely worth visiting — great food, great service, and an amazing view.
SamuelApr 15, 2025
10/10 Lovely stay for a family of 4
Loved our stay here:
1. Great location
2. Access to the executive lounge was a great plus point with 2 kids who could access the food at several times a day
3. The room amenities , cleanliness and overall vibe was very nice. I believe the hotel was recently renovated which makes it really lovely to stay at somewhere that feels brand new.
4. There is so much staff around the property and everyone is always so helpful.
5. Best part was at the hotel door steps was a bus that takes you straight to Narita Airport (with one or two stops in between) - no need to carry luggage or take taxi to train station.
6. In the room they provided specific night gowns that were so pretty and traditional and i would have loved to be able to buy one to keep as a souvenir from my stay in Tokyo.
SarahApr 11, 2025
10/10 Exceptional Comfort and Elegant Service at ANA InterContinental Tokyo
Before our arrival, Monina from the hotel team reached out via email and guided us to check in on the club floor—a wonderful surprise that set the tone for our stay. The check-in process was seamless and elegant.
Our room was recently renovated, beautifully decorated, and exceptionally comfortable, with beds that felt nearly perfect.
The amenities provided were also top-notch, making our experience even more enjoyable.
F5615ULdavidoMar 19, 2025
4/10 Doesn't worth it. I rather go to another hotel next time.
Breakfast was quite good.
Bed was quite comfortable.
RenatoMar 17, 2025
10/10 A great restaurant for a fantastic beverage and great conversation!
Elaine was a fabulous wait person!!!
Very welcoming and friendly!!
Come to Brewers it’s a fantastic experience to have a beverage and conversation… at the ANA Intercontinental Hotel Tokyo the ambiance is wonderful overlooking the beautiful lobby
686debisMar 23, 2025
10/10 Outstanding staff and hotel.
High quality hotel and great location attributes for travel around via taxi and train. Room quality is great. Club lounge is great feature. Maureen's bar service was outstanding. Yoga was very helpful with booking and information. Looking forward to coming back next year.
sudheshk2017Mar 19, 2025
10/10 Fabulous Stay
What an amazing hotel - great location, friendly, helpful and courteous staff whoo went out of their way. The suite was sensational and well appointed.
Could not fault the hotel and club lounge and facilities were sensational. Coming back soon.
lindamC3985JGMar 21, 2025
8/10 Lovely and modern hotel - would recommend
Lovely and modern property and room
Breakfast was amazing.
IsabelJan 16, 2025
9/10 Superb
The breakfast was great with varieties. Staffs were helpful and friendly. Extra items requested were delivered quickly to the room. Our meal experience at its Japanese restaurant Unkai was excellent.
KarenMar 16, 2025
9/10 great hotel, friendly staff
the location was great as we were attending a conference at the hotel.
AlisonMar 13, 2025
10/10 Great stay
great customer service, thank you Youssef for the wonderful experience and support, all our needs were fulfilled and definitely visiting again, best stay in Tokyo.
best regards,
SuhailApr 8, 2025
10/10 Exceptional
The hotel was extremely nice, the staff went out of their way to be helpful, and the location is great if you need to visit the US Embassy or surrounding area.
RonaldMar 6, 2025
5/10 Average
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JohnApr 16, 2025
2/10 A deeply disappointing experience that fell far below the standards expected from a 5-star hotel.
Unfortunately, there was nothing we liked about our stay.
StacyJan 4, 2025
9/10 This is a 5 star hotel and the facilities are 5 star.
The conference that I need to attend was at this hotel, so it made sense to stay here, as it only takes a couple of minutes to go to my room during breaks. It is next to Tameike Sanno station, and it's a few stops to Tokyo Station, Ginza, Fish market. And there are always a few taxis downstairs waiting.
You can book the airport bus to pick you up from the hotel to go to the airport, as long as your travel times are within the hotel bus operating hours. Staff extremely helpful. This is one of the more expensive hotels, but for work related travels (tax deductible), not a issue. For privately self funded trips, I probably will choose a cheaper hotel though.
Chi-hongJan 23, 2025
5/10 I will never stay there again.
Location was fine
AhmadFeb 23, 2025
8/10 Good!!
Expensive for the room we had selected with club lounge facilities !! Nothing else to be complained about ! Staff was outstanding! Location was good!!
TarwinderApr 11, 2025
9/10 Superb
The breakfast buffet was amazing! It was the best I have ever seen!
CApr 15, 2025
10/10 Extremely comfortable
The location, food options and overall facilities.
ChoudhuriMar 2, 2025
9/10 Superb
Room is clean and tidy
BruceFeb 22, 2025
9/10 Superb
Cleanest and it gym etc
PhilipMar 19, 2025
10/10 Exceptional
RachaApr 18, 2025
10/10 Exceptional
JudithApr 4, 2025
9/10 Great room, amazing food
Stayed for 4 nights in early Jan 2025. We had one of the new suites so all four of us (4yo and 2yo children) could stay in the same room and still have space to walk around, the room was really comfortable and in a quiet corner of the floor. The breakfast served in the club lounge was excellent, we ordered room service on the night we arrived and we also dined in the lobby lounge on the day we checked out and the food options from the restaurants that were served there ala carte were also great! I think the restaurants and food in general at this hotel are all amazing.
BeeJan 18, 2025
7/10 Good
Breakfast
RobertJan 29, 2025
8/10 Very good
Facilities
RajeshJan 24, 2025
10/10 Exceptional
KacieMar 20, 2025
10/10 Exceptional
AbdullahMar 10, 2025
10/10 Exceptional
JenniferFeb 28, 2025
10/10 Exceptional
KonstantinosFeb 26, 2025
10/10 Exceptional
KonstantinosFeb 26, 2025
10/10 Exceptional
JohnFeb 24, 2025
10/10 Exceptional
AbdelazizFeb 10, 2025
10/10 Exceptional
AbdullahFeb 6, 2025
8/10 Very good
JongMar 20, 2025
8/10 Very good
BruceMar 15, 2025
8/10 Very good
GavinMar 6, 2025
9/10 Superb
ManvydasApr 19, 2025
9/10 Superb
AndrewApr 19, 2025
9/10 Superb
RicardoApr 10, 2025
9/10 Superb
LaurenApr 1, 2025
8/10 Very good
DianaJan 25, 2025
9/10 Superb
PhilMar 3, 2025
9/10 Superb
MatthewMar 2, 2025
7/10 Good
TaraApr 15, 2025
10/10 Great Hotel for a family of 4 with all the great services a 5 star hotel can give
the lounge facility for families was excellent to have brekky there and afternoon/evening drinks were the icing on the cake, really would love to have stayed longer to enjoy that service
VivianaJan 13, 2025
10/10 Amazingly stunning luxury hotel. Spacious comfortable with the best staff
I love this Hotel! Its stunning, modern, clean, comfortable, the staff are absolutely beautiful people and such hard workers, with a train station just outside the hotel. The rooms are large for Tokyo. The breakfast is excellent. When we are back in Tokyo this is where I'll be booking! I cannot speak more highly of this Hotel.
BelindaJan 6, 2025
9/10 Superb
Good Room amenities
Very good service from staff including luggage porter, front desk, room service, & concierge
Staff honored my special requests beyond my expectations
Good location: near the station, convenient store & pharmacy are within close distance
MuneeraJan 9, 2025
8/10 Very good
The breakfafst has a lot of variety, the kids love the choco fountain. The staff are so nice. In the room hotel we can set the temperature until 27 celcius so we can feel a little bit warm in the winter.
PriciliaJan 14, 2025
10/10 The perfect place to stay in Tokyo
Extremely friendly and helpful staff with excellent housekeeping and large modern rooms. Could not fault it.
HasaanDec 2, 2024
7/10 Good
Location close to the metro station.
MahmoudJan 12, 2025
9/10 Superb
The room and restaurant options were fabulous!!
KellyJan 6, 2025
9/10 Superb
JulianaJan 20, 2025
9/10 Superb
MartinaJan 14, 2025
3/10 Poor
KhairulFeb 25, 2025
1/10 Bad
RishabhMar 1, 2025
9/10 It was amazing
The hotel was renovated recently and it brings the new modern / good vibe into the room.
ThanhDec 8, 2024
10/10 Exceptional
Club level access
ChrisDec 28, 2024
10/10 Exceptional
YinJan 14, 2025
10/10 Exceptional
WeilunJan 11, 2025
10/10 Exceptional
NatalieJan 5, 2025
10/10 We thoroughly enjoyed our stay at this hotel.
The hotel is bright, clean, friendly and helpful staff. Has multiple restaurants and bars to choose from in the hotel. There is shopping and a bakery in the hotel. The location to Subway or busses is excellent. They have a shuttle to the airport’s with a cost, which is quite convenient. The two large train stations are about a 20 min cab ride. You could use the subway too. There’s a station entrance right outside the hotel.
ReaganNov 5, 2024
10/10 Bach again for sure. Wonderful.
The rooms are very fresh , impeccable service, the staff helped us with all requests. Miyuki Abe assisted in all our requests and was so kind to solve all our questions . We took a large club room with access to the Lounge, it was very comfortable. The view was also wonderful.
AlexanderOct 31, 2024
10/10 Exceptional
AlsulaitiDec 30, 2024
10/10 Exceptional
KristianDec 26, 2024
10/10 Exceptional
KristianDec 26, 2024
10/10 Exceptional
JuanDec 22, 2024
10/10 Exceptional
KonstantinosNov 29, 2024
10/10 Exceptional
MohammedNov 25, 2024
10/10 Exceptional
SunNov 22, 2024
10/10 Exceptional
RuthNov 20, 2024
8/10 Very good
SarahJan 13, 2025
6/10 Pleasant
AudreyDec 30, 2024
9/10 Superb
ChrisJan 4, 2025
6/10 Pleasant
I like the room size but the price is so high compared to location and facilities
AliaOct 29, 2024
9/10 First Time in Tokyo
We enjoyed the location near an art district with restaurants and a performing arts center. It was also easy to get to public transportation. The room was very comfortable and clean. The breakfast was very good with many choices and good service.
GregoryOct 29, 2024
10/10 Central location & friendly efficient staff
Location was central and in between two subway stations. Could walk to Roppongi. Staff very friendly at check in and breakfast was amazing.
NatalieAug 25, 2024
9/10 We had an amazing time at this hotel
Staff were friendly ..beautiful hotel. Loved the lounge area
SheriSep 15, 2024
9/10 Comfortable
Love your staff, very friendly and professional!
Minh-hoaOct 19, 2024
10/10 Exceptional
Wonderful club house breakfast service
DongSep 16, 2024
10/10 Exceptional
ClaytonOct 26, 2024
10/10 Exceptional
RinnahOct 13, 2024
8/10 Very good
KennethOct 12, 2024
9/10 Superb
MohamedDec 7, 2024
9/10 Loved it.
Location was great. We got a newer room. A suite, however was a bit small. Loved the stay nonetheless. Will return.
DeepshikhaSep 22, 2024
10/10 Exceptional
RobynOct 4, 2024
6/10 Pleasant
AugursSep 26, 2024
9/10 Superb
LucienneNov 17, 2024
10/10 Exceptional
StevenSep 2, 2024
8/10 Very good
RogerSep 17, 2024
9/10 Superb
AliaOct 30, 2024
10/10 Exceptional
HitoshiAug 24, 2024
9/10 Superb
TerenceOct 20, 2024
9/10 Superb
MunOct 18, 2024
9/10 Superb
AgustinOct 17, 2024
9/10 Superb
OliverOct 12, 2024
7/10 Good
HindDec 6, 2024
7/10 Good
ScottSep 20, 2024
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All Amenities
Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Car hire
Massage services
Packed lunches
Currency exchange
Chapel/shrine
Non-smoking throughout
Concierge service
Kid meals
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Face masks for guests available
24-hour security
Security alarm
Thermometers for guests provided by property
Key card access
ATM/banking
Television in common areas
Front desk (limited hours)
Free wired internet
Access to nearby outdoor pool
Self parking (surcharge)
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Art gallery on site
Wine release events
Reception hall
Exercise/lap pool
Covered parking
Garage
Health or beauty spa nearby
Swimming nearby
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House rules
Check-in
03:00 PM
Check-out
11:00 AM
Cancellation policy
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.