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Arlo Midtown

351 West 38th Street, New York

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Good
5121 reviews

8.7

Modern Amenities and Convenient Location

Arlo Midtown in New York offers a blend of modern amenities and a prime location. The hotel features free bikes, a fitness centre, and a shared lounge, providing guests with opportunities for relaxation and recreation. Situated less than 1 km from Macy's, and within close proximity to Times Square and Bryant Park, the hotel's location is ideal for exploring the city.

Diverse Dining Options

Indulge in a culinary journey at the hotel's restaurant, serving a fusion of American and Mediterranean cuisine. With options for vegetarians, dairy-free, and vegans, there's something to satisfy every palate.

Comfortable Accommodations

The rooms at Arlo Midtown are designed for comfort and convenience, with amenities such as a safety deposit box and some rooms featuring a balcony. Whether you're here for business or leisure, the hotel ensures a pleasant stay.

Experience the best of New York City at Arlo Midtown. Book your stay now and create unforgettable memories.

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Popular Amenities

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Air conditioning

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1 Room, 2 Travellers

Guest Reviews

Overall
8.7(5121)
10/10 Clean and Welcoming Stay
The hotel was exceptionally clean, and its location was perfect for exploring the area. The staff was incredibly helpful and accommodating, especially Mr. Gürkan. From check-in to check-out, everything was seamless, and the service exceeded expectations. The rooms were well-maintained, comfortable, and equipped with all necessary amenities. The overall atmosphere was welcoming, making it a great choice for both business and leisure travelers. I would highly recommend this hotel to anyone looking for a hassle-free and enjoyable stay.
447erdemkMar 18, 2025
4/10 Not great.
The location was great. The bar and cafe were also great and so beautiful. The lobby area is really nice and welcoming.
NicoleFeb 22, 2025
10/10 No place like Arlo
Absolutely exceptional. My hobby is staying at art museums all over the world and this was the crème de la crème. The staff was excellent, very helpful, very professional. But the Atlair breakfast.!!! Would practically run down every morning to get the Greek yogurt. Phenomenal.
FumeMar 10, 2025
8/10 Clean boutique hotel near Penn Station
Overall, I enjoyed my stay at the Arlo. I like the contemporary decor, good value and convenient location—walking distance to Penn Station. Since it was raining out, it was convenient to get latte and a pastry downstairs. They actually have a good variety of drinks and snacks for sale. Yes, the rooms are small, but it’s New York and the bed was comfy. The service was ok, but kind of matter of fact. Nice touch that the elevators go specifically to your floor.
TravelingLoafMar 17, 2025
9/10 Fantastic Stay at Arlo Midtown!
I had an incredible stay at Arlo Midtown NYC! The staff was warm and welcoming, the modern design felt both stylish and cozy, and the bar had a lively atmosphere—perfect for happy hour. The rooms were comfortable with super cozy beds and stunning city views. Plus, the location is unbeatable, just steps from Times Square, Hudson Yards, and top restaurants. The manager and staff made us feel at home. I highly recommend it and can’t wait to return!
DialaMar 29, 2025
10/10 Excellent value for money. Clean rooms, friendly staff.
This is the best value for money in New York City. The location was central, the room was immaculate, the bed comfortable, the staff was all incredibly friendly and helpful. The bar and the restaurant were bustling, but not overcrowded and all of the noise died down at 11 when the bar closed. Before that there was a pleasant din of background noise, but it wasn't disruptive. I would highly recommend this hotel.
HeatherMar 4, 2025
7/10 NYC Spring break escape with the kids
room was ok .. tiny .. 2 double beds 200 pi .. I would suggest if you are 4 (2 adults with 2 kids) to upgrade to 300 pi.. Location is great midtown Manhattan.. walking distance from time square
StephaneMar 7, 2025
9/10 In short the staff, particular Jason the manager more than made up for the inconvenience.
Overall the breakfast was good, however a broader choice of pastries and fruits would have been ideal.
GarryMar 31, 2025
8/10 Clean, comfortable and safe.
The bar was the only downside. They closed at 11 and were not particularly friendly nor was the bar top clean(Sticky with spilled drinks). We choose places with nice bars so we can have a few night caps close before bed. Really nice bar, 20+ people having a nice time and then they shut it down at 11 on a Saturday night. So, we had to leave the property to get our night caps.
MichaelApr 7, 2025
9/10 Superb
This is a good place to stay. This hotel is situated in a good location and surrounded by a lot of good and tasty restaurants and cafes. The personal in cafe, restaurant and bar is awesome - very attentive and kind. I’m sure that next time we also will choose this hotel.
AndreyMar 11, 2025
9/10 Great hotel in the heart of the city
Amazing location in Midtown. Very comfortable room. I would definitely recommend it to solo travellers as I felt very comfortable and safe in the area and the staff were friendly and attentive.
KatieMar 23, 2025
9/10 Perfect hotel in the heart of New York
The hotel is in a strategic position, very close to the subway and Times Square. Rooms are not very big but comfortable for two adults and two children. The rooms are clean the staff of the hotel is super kind and always try to meet all guests requests. The bar area is also very nice and the food is good
FeliceMar 9, 2025
10/10 Fab stay & great basecamp
Lovely stay! Gurkan was very helpful when we stored our bags before our flights. Great base and gorgeous environment to stay in. Lovely, comfortable beds & pillows. We ate at the Altair, which was a beautiful dining experience. Staff very helpful! Thanks to everyone at the Arlo Midtown! ♥️♥️♥️♥️♥️♥️♥️
D22ZTmeganpMar 19, 2025
10/10 Exceptional
Best hotel in New York, perfect position, great staff, always ready for any inconvenience.
MicaelaMar 22, 2025
8/10 Good for couple of days in central NY
The location was perfect. Also, having a small patio was a plus.
MariaMar 4, 2025
7/10 Reasonable hotel stay close to in between the Time Square and Hudson Yards
This hotel has a lot of potential. the location is very convenient and the staff are really nice.
NedaMar 11, 2025
8/10 Comfortable Stay with Friendly Service
The hotel offers a great blend of comfort and style. Rooms are spacious and well-appointed, though some amenities could use an upgrade. The staff is friendly and attentive, making the stay enjoyable. Overall, a solid choice for a city getaway!
estherrU9289VGMar 17, 2025
10/10 Great option for the area
Centrally located, incredibly calm for the city, great breakfast with easy to choose options, and a great gym, a really nice option for the area. Calm public spaces for work or relaxing. Not huge rooms but include all amenities and very good bedding.
FalcoPeregrinus95Mar 18, 2025
9/10 The perfect hotel for a long weekend in NYC
Wonderful hotel amenities, friendly staff, comfortable and clean rooms that are cleverly designed to provide just the right space/storage for two and the hotel is in a great location (within walking distance to top attractions).
ErinMar 25, 2025
10/10 Very nice and comfortable hotel (it’s smelled great )
The room very clean, good bathroom and amenities, friendly staff, make you well, the taxi driver to the airport the most, very punctual and friendly, many elevators all working, shop available
YeniferApr 1, 2025
8/10 Very good
Lovely hotel , great staff and great location. Would definitely recommend.
WynneMar 9, 2025
10/10 Exceptional
My stay at Arlo Midtown was amazing! The location was perfect, and the hotel was excellent. While the room was a bit small, the affordable price made it a fantastic value. The staff was great, so was the food. Overall, it was a wonderful experience.
HeFeb 18, 2025
9/10 Superb
Lovely hotel in great location, rooms a bit small but so clean, cosy and quiet. Staff at the front desk were very polite and kind. Would definitely stay again. Only complaints there was a rip in the bed sheet and hairdryer didn’t work
AmberMar 27, 2025
9/10 Enjoyable stay.
Very comfortable king bed. Immaculate room. Shower terrific. Front desk friendly, helpful -- Jason and Jennifer helped solve situation (misplaced watch). In room immediately, helpful, concerned.....and found it! Thanks!
MoultonMar 24, 2025
10/10 Great visit we’d absolutely stay there again
We love to look at the property with all the great amenities, and the people were absolutely amazing! The staff was so friendly and incredible!
BlankinshipMar 3, 2025
10/10 Amazing hotel!
This hotel is amazing! The staff is super helpful and friendly. The location is perfect, just a short walk from Times Square. The rooftop is amazing for watching the sunset. The room was super cozy with great view!
CarmenMar 18, 2025
10/10 Excellent clean modern hotel
Stay was very pleasant. Staff was helpful and attentive. Hotel’s soundproof was decent for NYC. My only complaint is the resort fee which does not give the value you pay for (68 per two adults)
KseniaApr 7, 2025
10/10 Great location, hotel and staff, made first solo trip to nyc a breeze!
Great location, good decor, nice rooms, thick door on bathroom, restaurant, bar and coffee shop if needed on site, umbrella in room nice touch.
LesleyFeb 25, 2025
10/10 Highly recommended Arlo. It’s really good choice in NY
Great choice value for money. Clean, stylish, pretty big room. I really liked it.
KonstantinMar 17, 2025
8/10 Great choice
Nice hotel in good location, easy walking distance to Penn Station, Madison Square Garden and Times Square. Bed was very comfortable and great views. Bathroom was small but had an excellent shower!
SarahMar 26, 2025
10/10 Great New York experience
Everything was great! The shower was excellent and the room was very comfortable. My only suggestion would be to upgrade the pillows . the ones in my room were completely flat.
EliApr 8, 2025
9/10 Nice hotel, great location to discover NYC
I liked the friendly staff and the location of the hotel. The rooms were clear and had sufficient space. The atmosphere in the hotel was enjoyable.
PhilipMar 18, 2025
9/10 Great hotel for a business trip!
The room was compact but comfortable and the breakfast was to die for! The gym was lovely too.
Nails01Mar 31, 2025
8/10 Short and sweet very good value I would advise you take 2 rooms if you have kids sharing room not suitable
The location and great value staff helpful
EricaMar 8, 2025
9/10 Superb
Friendly and efficient staff. The hotel was gorgeous, clean, and comfortable. Perfect location for exploring Manhattan. Will be back and would recommend to friends!
JacquelineMar 12, 2025
10/10 EXCELLENT HOTEL
Excellent hotel Very close to Times Square and other districts. Very clean, quiet, safe, and staff was great. I would recommend and stay here again.
KorzellMar 3, 2025
9/10 Would definitely recommend.
Fantastic vibe. Great bar and restaurant. Friendly staff.
SusanFeb 27, 2025
8/10 Good but breakfast menu not great for young kids
Quiet hotel , good location
GeraldineApr 14, 2025
8/10 Good value & great facilities for midtown
Great location, friendly staff and the hotel is well maintained. Best value for money in the midtown area.
BelindaApr 15, 2025
10/10 Enjoyable and relaxing stay. Will definitely be back.
Property was super clean, has all the amenities you could need!
BrookeFeb 21, 2025
9/10 Perfect for a short trip would definitely recommend!
Proximity to Times Square and subway station.
MatthewMar 30, 2025
9/10 Great hotel but you pay for it
Great location and well laid out room with a great view.
PaulMar 10, 2025
8/10 Very good
location, staff, food, ambience
CameronApr 12, 2025
9/10 The location and stuff is great!
The location was great, the views are really nice if you book more than XX10 room numbers
SussarMar 30, 2025
10/10 The location was better than I thought I don’t like to stay close
Love the decoration the atmosphere
LuzApr 5, 2025
10/10 We loved it!
Convenient location. Close to everything.
MargaritaMar 25, 2025
10/10 Exceptional
Very nice and helpful stuff! Great location and clean room! I would recommend!
KarolinaApr 3, 2025
10/10 Great location, staff couldn't be nicer, and the property was well appointed and inviting
DanaMar 5, 2025
10/10 Exceptional
Amazing in every way
MazinApr 8, 2025
4/10 Disappointed
Location
זיוהFeb 17, 2025
9/10 Superb
Wonderful helpful staff, tidy, clean room. Pleasant stay.
MargarytaFeb 26, 2025
9/10 Had a great time despite the weather
The staff
HexcelFeb 17, 2025
9/10 Excellent stay at NYC
The location was fantastic!
ThamiresMar 13, 2025
10/10 Perfect! Will stay there again!
GabrielsonMar 1, 2025
5/10 Passable
FieldApr 7, 2025
10/10 Exceptional
Very clean
RóisínMar 8, 2025
10/10 Exceptional
RaquelApr 5, 2025
10/10 Exceptional
ChelseaApr 2, 2025
10/10 Exceptional
PreciousApr 2, 2025
10/10 Exceptional
CarlaMar 31, 2025
10/10 Exceptional
OcchiutoMar 24, 2025
10/10 Exceptional
PoppyMar 20, 2025
10/10 Exceptional
AmyMar 18, 2025
10/10 Exceptional
AmyMar 18, 2025
10/10 Exceptional
AmyMar 18, 2025
10/10 Exceptional
ClaireMar 14, 2025
10/10 Exceptional
LibbyMar 10, 2025
10/10 Exceptional
FumeMar 10, 2025
10/10 Exceptional
TonyannMar 10, 2025
10/10 Exceptional
TrevorMar 8, 2025
10/10 Exceptional
VivianaMar 4, 2025
10/10 Exceptional
MarioFeb 28, 2025
10/10 Exceptional
EdwardsFeb 27, 2025
10/10 Exceptional
MauberineFeb 25, 2025
10/10 Exceptional
AmyFeb 24, 2025
10/10 Exceptional
SeonghwiFeb 21, 2025
8/10 Very good
MariaApr 7, 2025
8/10 Very good
MaximillianApr 7, 2025
8/10 Very good
FatmaApr 4, 2025
8/10 Very good
SarahApr 3, 2025
8/10 Very good
RybarskaMar 31, 2025
8/10 Very good
AvishekMar 31, 2025
8/10 Very good
XaiverMar 13, 2025
8/10 Very good
MatthewFeb 23, 2025
6/10 Pleasant
JessicaMar 19, 2025
6/10 Pleasant
DavidMar 2, 2025
6/10 Pleasant
PatFeb 25, 2025
9/10 Superb
SarahApr 14, 2025
9/10 Superb
BaderApr 8, 2025
9/10 Superb
BucseApr 6, 2025
9/10 Superb
KevinApr 2, 2025
9/10 Superb
ΕλεναMar 23, 2025
9/10 Superb
IrenaMar 22, 2025
9/10 Superb
TristanMar 12, 2025
9/10 Superb
JohannaMar 12, 2025
9/10 Superb
DinaFeb 27, 2025
9/10 Superb
AngelaFeb 20, 2025
6/10 GOOD
KettyMar 21, 2025
7/10 Good
DylanFeb 21, 2025
7/10 Good
AllenFeb 17, 2025

All Amenities

Fitness facilities (surcharge)

Non-smoking rooms

Air conditioning

Restaurant

Terrace

Pets allowed

Lift / Elevator

Luggage storage

Express check-in/check-out

Safety deposit box

Fax/photocopying

Facilities for disabled guests

Ironing service

Non-smoking throughout

Private check-in/check-out

Shared lounge/TV area

Concierge service

Wheelchair accessible

Allergy-free room

Lower bathroom sink

Outdoor furniture

Coffee Shop on site

Fruits

Visual aids: Braille

Staff adhere to local safety protocols

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Hand sanitizer in guest room and key areas

Cashless payment available

Fire extinguishers

First aid kit available

Sanitized tableware & silverware

Contactless check-in/check-out

Invoice provided

Guests can opt-out any cleaning services during stay

Smoke alarms

Shared stationery like menus, pens are removed

Guest room sealed after cleaning

Physical distancing in dining areas

Key access

Food delivered to guest room

CCTV outside property

Access to health care professionals

Face masks for guests available

24-hour security

Delivered food - securely covered

Security alarm

Key card access

Happy hour

Shopping on site

Television in common areas

Front desk (limited hours)

Express check-in

Free wired internet

Snack bar/deli

Fitness facilities (surcharge)

Internet access

Housekeeping on request

Wine release events

Reception hall

Covered parking

Bicycle-friendly property

Bulk dispenser for toiletries

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House rules

Check-in

03:00 PM


Check-out

11:00 AM


Cancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

Fine Print

Groups:

When booking more than 8 rooms, different policies and additional supplements may apply.

Internet:

WiFi is available in the hotel rooms and is free of charge.

Parking:

Public parking is possible at a location nearby (reservation is not needed) and costs USD 80 per day.

Pets:

Pets are allowed. Charges may be applicable.

Children and extra bed policy:

Children of any age are allowed. Children up to and including 10 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.
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