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Best Western Plus Hotel Universo

Via Principe Amedeo 5B, Rome

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Good

5419 reviews

8.7/10

Design Interiors in a 19th-Century Building
Experience the charm of a 19th-century building with modern design interiors at Best Western Plus Hotel Universo. Located near Rome's Termini Station, our rooms offer free WiFi and satellite TV for your entertainment.
Wellness Center and Gym
Unwind at our well-equipped gym or relax at the rooftop on the 8th floor. Enjoy complimentary access to our wellness center featuring a sauna and Turkish bath for a rejuvenating experience.
Delicious Dining Options
Start your day with a varied breakfast buffet including Italian coffee and indulge in Roman and international cuisine at our Quattro Stagioni restaurant. Special diet menus are also available upon request.
Book now to enjoy a luxurious stay at Best Western Plus Hotel Universo in the heart of Rome.

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Popular Amenities

Air conditioning

Luggage storage

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May 29th – 30th 2026

1 Room, 2 Travellers

8.7

5419 reviews

Dustin-McD24

Couples · November 2025

8/10

Overall this is a good hotel. It is very close to the train station and the neighborhood has many restaurants and felt safe at night. We didn't get the breakfast but there is a cheap place a block a...Overall this is a good hotel. It is very close to the train station and the neighborhood has many restaurants and felt safe at night. We didn't get the breakfast but there is a cheap place a block away that had great food and coffee at a good price. The check in was quick and efficient. The room is clean and nice. Not the biggest but it was nice. We had room to walk around and it came with a fridge but it was more of a mini bar. But the prices were not bad for the drinks in the fridge. The shower is a tub shower combo with a partial door. It can get the bathroom wet on the floor if you are not careful. The bed was a bit hard but they offered many pillows which made it better. I found our room on the 5th floor to be rather quiet. There is a small balcony but we couldn't figure out how to open up the window to get to it. The AC works well and it keeps the room cool. We went in October and the temperatures in Rome were about 70'ish so we didn't need to use it too much. The coffee maker was a kettle and they gave you ground coffee. Not sure how that worked as I have only used coffee makers and Keurigs/Nespressos. I have never really seen that at a hotel and an acutal coffee maker would have been nice. Also you have to put the room key in the slot by the front or the lights cut off. It is annoying as they only gave us one key and I went to get something and the room went dark. I would ask for two room keys if you are in a group of two people. There are like three elevators but one was broken. In the morning it is hard to get an elevator quickly. Next door is a great glass store with Murano glass products. Worth a look and the prices were not horrible.Show More

Alaa

Solo Traveller · November 2025

8/10

I like the location of the hotel its a bit far but its a way from the crowded areas and about 25 min walking for almost every where. The hotel surrounded by small restaurants and mini markets so it co...I like the location of the hotel its a bit far but its a way from the crowded areas and about 25 min walking for almost every where. The hotel surrounded by small restaurants and mini markets so it covers you when need to grab something. Room is clean. House keeping is so nice. Bed sheets are clean. Room size is good. Front desk staff are friendly. I stayed at the hotel for 4 nights then i was traveling to Florence for a few nights then will come back to Rome. I have 2 heavy bags so i was looking for a bag storage to leave one of my bags in until i come back. It came to my mind to ask the hotel if i can leave my bag with them for 4 nights and i can stay again at the BW hotel when i am back in Rome for 2 nights so they accept it happily. I had to cancel my other hotel and booked here again and they kept my bag safe for me..Show More

Traveler16909813150

Couples · November 2025

6/10

We stayed for 7 nights at this hotel. It was both a personal and work trip. The housekeeping services were erratic - supplies were not getting replenished. We had to come back every night and ask fo...We stayed for 7 nights at this hotel. It was both a personal and work trip. The housekeeping services were erratic - supplies were not getting replenished. We had to come back every night and ask for things - a bath towel one night, tea bags, creamer, toilet paper. A few front desk staff were helpful - Francesca and Daniel. The rest were not very responsive. On the last day the egg bar closed a few minutes early and the chef was still there but said he could not make our omelettes. The hotel is in a great location - lots of good restaurants around, easy to get taxis on the itTaxi app, close to tourist sights. Our Indian hospitality services are par excellence and this hotel is just average.Show More

mcoliveras1224

Family · October 2025

10/10

Best Western Plus Hotel Universo was absolutely fantastic! The staff was welcoming, warm, accommodating, answered all questions with specificity, care and patience, and offered up terrific suggestions...Best Western Plus Hotel Universo was absolutely fantastic! The staff was welcoming, warm, accommodating, answered all questions with specificity, care and patience, and offered up terrific suggestions for restaurants in the area and activities. The lobby and public areas were beautifully maintained. The room was spacious, impeccably clean, and the toiletries were top notch. They also have a gym with terrific basic equipment and again, very well maintained. Wi-Fi was excellent. The hotel is within walking distance of Termini train station (about 10 minutes), so a great central point for our stay. Thank you to the entire staff for a wonderful trip with my mother!Show More

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Amenities

General

Non-smoking rooms

Air conditioning

Terrace

Non-smoking throughout

Front Desk Services

Luggage storage

Express check-in/check-out

Tour desk

Currency exchange

Concierge service

Front desk (limited hours)

Express check-in

Housekeeping on request

Accessibility

Lift / Elevator

Facilities for disabled guests

Wheelchair accessible

Emergency cord in bathroom

Internet

Free wired internet

Internet access

Pet-Friendly

Pets allowed

hygiene

Bulk dispenser for toiletries

Fitness & Gym

Fitness facilities (surcharge)

Restaurant & Bars

Restaurant

Room service

Fruits

Snack bar/deli

Vegetarian menu options available

Spa

Sauna

Steam room

Games, Entertainment & Media

Shared lounge/TV area

Television in common areas

Cleaning Services

Ironing service

Business & Work

Fax/photocopying

ATM/banking

Reception hall

Family Friendly

Family rooms

Kid meals

Safety & Security

Safety deposit box

Fire extinguishers

Smoke alarms

CCTV outside property

24-hour security

Security alarm

Key card access

Additional Amenities

Wine release events

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House rules

Check-in

N/A

Check-out

11:00 AM

Cancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

FAQ

Best Western Plus Hotel Universo doesn't provide a hotel-wide check in time, and you're expected to check out by 11:00 AM.

Best Western Plus Hotel Universo's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

Yes, breakfast is included with some of the rooms. However, some rooms include breakfast with an extra charge. Make sure to select your preferred meal option when selecting your room. Subject to availability.

Yes. This hotel provides free wifi connectivity along with your rooms.

No, this hotel does not offer parking facilities.

Yes, pets are allowed at this hotel. Additional charges and restrictions may apply. Please check the pet policy while booking or contact the hotel for more details.

Yes, children can stay at this hotel. Family-friendly rooms and amenities may be available. Some extra charges may apply depending on room configuration and the age of the children.

Happy Travels!

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8.7

5419 reviews

Dustin-McD24

Couples · November 2025

8/10

Alaa

Solo Traveller · November 2025

8/10

Traveler16909813150

Couples · November 2025

6/10

mcoliveras1224

Family · October 2025

Best Western Plus Hotel Universo

Good

5419 reviews

Show More

Popular Amenities

Choose rooms

May 29th – 30th 2026

1 Room, 2 Travellers

5419 reviews

Dustin-McD24

8.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

Alaa

8/10

Traveler16909813150

6/10

mcoliveras1224

10/10

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Amenities

General

Front Desk Services

Accessibility

Internet

Pet-Friendly

hygiene

Fitness & Gym

Restaurant & Bars

Spa

Games, Entertainment & Media

Cleaning Services

Business & Work

Family Friendly

Safety & Security

Additional Amenities

Show More

House rules

FAQ

5419 reviews

Dustin-McD24

8.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

Alaa

8/10

8/10

8/10