Casa Marina Key West, Curio Collection by Hilton
1500 Reynolds Street, Key West
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Average
346 reviews
5.6
Luxurious Beachfront Resort
Nestled on a private beach, Casa Marina Key West, Curio Collection by Hilton is a historic gem offering oceanside massages and 2 oceanfront pools. Duval Street is just a short drive away.
Spa al Mare and Water Activities
Indulge in a variety of massages and facials at Spa al Mare, or partake in thrilling water sports like deep-sea fishing and wind surfing right from the resort.
Dining with a View
Savor fresh seafood with stunning ocean vistas at Sun Sun restaurant, or grab a quick bite at Flager’s Café for your morning fuel.
Ready to experience the charm and luxury of Casa Marina Key West, Curio Collection by Hilton? Book now for an unforgettable stay by the beach!
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Air conditioning
Swimming pool
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1 Room, 2 Travellers
Guest Reviews
Overall
5.6(346)10/10 Exceptional Stay from Service to Property to Food to Spa and Beyond! Can't Wait to Return!
I was incredibly nervous about going to Casa Marina after reading some of the reviews, as I really needed a comfortable, relaxing and drama free trip. Having just returned yesterday, I can't rave about the hotel enough and felt obligated to share my glowing feedback. We stayed for five nights in an ocean view lanai room by the kids pool. With two kids, this in and out access is amazing and well worth the extra money. I could hear the waves crashing from the lanai, and it was just so relaxing! Having done the spa, excursions through the hotel, extensive dining and spent a ton of time on property engaging with the staff and enjoying the amenities, paired with a background traveling worldwide and staying in nice hotels/resorts, here is my honest review. I hope it leaves you feeling excited to book/stay at Casa Marina.
Dining: We did the morning buffet each day. With two kids, it worked out great. It's a lot of food but ideal when with the family. We pre-booked this when booking our room. We also dined at lunch and dinner on the property many days and did the "Toes in the Sand" tasting menu on the beach at sunset, which was excellent and romantic. I would do it again! We also enjoyed our fair share of drinks at the Canary Bar, pool, and in the restaurants, and they were all so delicious! My kids enjoyed the coffee shop/gift shop for snacks and ice cream. 9 out of 10!
Staff: Everyone was super friendly at Casa Marina! The only snafu we had was a slight (and very minor) miscommunication with a housekeeping staff member that didn't speak English. Everything was resolved promptly and with a smile. I felt so welcomed by everyone, especially the dining team members. We had excellent service at all the restaurants. I just wish there were more attendants at the pool and on the beach for drinks. 9 out of 10!
Excursions: You can book excursions literally onsite leaving from the resort. Highly recommend the jet ski tour around the island. Team was great, and I will do more next time. The concierge team was awesome! 9 out of 10!
Spa: While the spa is not as robust as other resorts, the staff and services were excellent. I would definitely go back! They may be a little pricey, but honestly they aren't as bad as other resorts I've been to. I do wish they had a lounge area/locker room, as it's hard to go from the tranquility of the spa to the bright outdoors immediately. 7 out of 10!
Rooms: The rooms are pretty standard hotel size rooms. It was a wee bit tight with four of us sharing a room. It really was more of an issue with the bathroom being a bit small. Regardless, the rooms are nice. The linens are good quality and the beds are comfortable. I do wish our room had bathrobes. I recall those being an amenity but perhaps our room didn't have them?? I would book the ocean view lanai room again but ask for a room that has lounge chairs in lieu of a table and chairs. We were in 118 on the West Wing. The lanai allowed everyone to spread out. My only warning is that on a wedding weekend the lawn by this room could get loud. Not a problem to us but could be an issue to others. 7 out of 10!
Grounds/Amenities/Location: The property is stunning and clean! I've stayed in many old hotels around the world, and I think they do a pretty good job of maintaining this hotel. I prefer the location of Casa Marina to other hotels in Key West. You are a 5-7 minute Uber ride from anywhere you would want to go. We preferred to walk most days to sites/outings, walking 3-5 miles round trip. On foot, you are about 15 mins from the Southernmost Point, 20 to Hemingway's house and 25 or so to Mallory Square walking at a leisurely pace. Keep in mind we had a six year old with us! I can't imagine staying off Duval or near Mallory Square, as it would be loud and not as peaceful. While at Casa Marina, you can also walk over to The Reach next door, which we did but found Casa Marina much nicer. 9 out of 10!
Back at work today, we are missing Casa Marina! My discerning teenage daughter even said that it was a trip she was sad about leaving and that doesn't happen often! We will definitely return! Thank you, Casa Marina, for a great trip and wonderful memories!
foxyroxyfuMar 17, 2025
6/10 Beautiful hotel, inside and out.
We've visited Key West many times and decided to try this hotel on this trip. In the past, we've stayed at their sister hotel, The Reach (see my review).
We had a rental car and when checking in were told it would cost us $48/day for valet parking or $43/day to park in the lot in front of the hotel. This is hard to swallow as most people are already paying $500+ night to stay here.
The check-in staff were very professional and helpful. Our room faced a back parking area. We asked if we could upgrade (overlooking pool) and was told it would be an additional $200/per night…we declined. The room was spacious, clean, and the bathroom had a large sliding ‘barn’ door with no lock on it. In addition, it was heavy to open & shut. The first use of the shower showed the drain to be clogged and would backup 2” of water. We called the front desk, and a maintenance person promptly appeared and fixed it. This is an old hotel that has been completed redone. But it was done over the older existing framework. At any time, we could easily hear people talking next door and out in the hallway. We could also hear people walking upstairs. There is little if any soundproofing in the walls and ceilings. There was a small fridge in the room but no microwave.
The outside landscape is quite beautiful, with giant palm trees lining the walkway down to the pool and beach area. You can ask an attendant, and they will set up lounge chairs with towels and an umbrella. We ordered two drinks, and it took 20+ minutes for them to get back with them. The margarita (in a small glass) was $21, and the Blue Moon beer was $9.
The hotel is very close to Duvall Street, and it is an easy walk to many landmarks. There is a Cuban marketplace right across the street.
All in all, if we were to stay in this particular area, we would choose The Reach, which is just down the beach. The beach area is nicer and the hotel infrastructure more modern (quieter walls, ceiling).
gwevansMar 12, 2025
2/10 Way overpriced. Bad Service.
My wife reviewed this place, but I feel compelled to write one myself. I'd avoid this hotel. It's long past its prime and now just an overpriced, badly managed hotel. We were downgraded to a much worse room than we had booked (from a beach front to a dark, smokers-corner where we couldn't even open the door to our patio with the smell, or the curtains with smokers standing at our window) and had to argue and debate this with the management to get a small discount. We were given different reasons for this downgrade by 2 different managers. One in particular, Eric, shouldn't even be in the service industry given his manner. Lots of other instances of bad service, I won't even go into, but I will say... for the final insult they took, or held triple the final bill off my debit card and left me without a substantial amount of money for the next week of my holiday (and was, unbelievably, hung up on when I called them about it!). Not only would I never go back to this place, I don't think I'd stay in another hilton after the experience.
kevinkO7871DMMar 10, 2025
5/10 Good hotel ambience, dated rooms, do not sign up for early check in and late check out option as you will pay a lot with
Common areas are updated, a close walk to Duval street
HeatherFeb 27, 2025
10/10 Key West - Casa Marina
My wife and I had a wonderful stay in Key West! Our room at Casa Marina was amazing. The view of the resort and waterfront was spectacular from our balcony. Our itinerary while visiting Key West was action-packed! Activities included a guided jet ski tour that circumvented the island, a private tour of the city, a sunset helicopter tour, and a day of snorkeling.
I’m so glad I received the assistance of Cassy (a concierge affiliated with Casa Marina) since our time was limited and there’s so much to see and do. When visiting Key West, I highly recommend you stay at Casa Marina and be sure to have Cassy help plan your stay. Richard Rampi (Orlando)
rickrZ1715GJMar 6, 2025
2/10 Trying to Book but Need to Speak to Someone Higher Up
I haven't booked yet, but attempting to in celebration of my daughter's 40th and my 70th in May. In reading the reviews, very concerned though. I called directly to the hotel today and an "Eric" who claimed to be a manager offered nothing regarding my concerns. I'd like to book an upscale room - two queen with lanai and ocean view, but he offered nothing in totally securing this room/or my concerns other than going on line to do so. Been around the block, doubt that a "manager" would be answering phones. Would like to hear from someone in upper management to ensure that this would be a memorable trip.
shellbell045Mar 13, 2025
10/10 Perfect
It was even more amazing in person than the photos on line. Staff was amazing, food was amazing. This place was perfect and we would definitely go back again! The deal we got on booking.com was incredible. I can not say enough good things about the resort, food, location and the deals from booking.com. I would give it 100% and 5 stars!!! Absolutely amazing experience!
AmandaApr 7, 2025
9/10 It was wonderful !
All of the staff in every area were very nice and helpful. This was our first time in Key West and knew nothing about it, but everyone there helped us have a great time to celebrate our Anniversary! It was Beautiful and pretty laid back and helped us to relax and enjoy while at the resort!
RebeccaFeb 9, 2025
8/10 Very good
The pool and the staff working at the pool were extremely helpful and kind.
CynthiaApr 8, 2025
10/10 Please fix your room service ordering process
The only issue was the room service serving hours and the fact you cannot order room service without a US phone number, this is very short sighted when you have international travellers staying with you, this was a real disappointment but thankfully Tim at reception was a saviour and couldn’t have been more helpful for us
AilbheMar 30, 2025
10/10 Amazing, and I can't wait to stay again
Just finished my stay at Casa Marina Key West, and I can't say enough good things!!! The staff was amazing from the front desk, housekeeping, restaurant staff, beach attendants, and concierge. The hotel staff stayed in touch to make sure our needs were met. Extremely friendly and excellent service everywhere. Our suite was spacious and clean, with all amenities plus most comfortable bed and linens. The beach and beach service were incredible
TinaJan 25, 2025
7/10 Great location. old and tired rooms
The overall location and the beach.The facility outside is great. very well maintained and in a great location.
HgrahamMar 17, 2025
6/10 Impressive brochure but lacking staff assistance
Location away from downtown Key West
Private beach
Fabulous 1930s architecture
Impressive lobby
TamianMar 24, 2025
3/10 Poor
The location is good being right on the beach
ProctorFeb 17, 2025
6/10 Pleasant
The grounds were very nice including beach, pool and bar areas.
RobertNov 22, 2024
10/10 Wonderful stay. We will return.
We booked the ocean view, king bed with balcony. Having a 75inch flat screen TV in the room was a very nice touch.
CarlosDec 2, 2024
5/10 Passable
Beach, pools
GaryDec 7, 2024
9/10 Beautiful oceanfront stay
Beautiful room facing the ocean.
AmmymariNov 13, 2024
7/10 Good
Breakfast was great. Bar staff was amazing.
CharlesJan 11, 2025
10/10 Exceptional
Beautiful! Oasis away from home! Large suites!
LaurenDec 27, 2024
8/10 Very good
The grounds with pools and the suites
DennisFeb 21, 2025
10/10 Exceptional
AmandaApr 13, 2025
10/10 Exceptional
RenatoMar 17, 2025
10/10 Exceptional
EVERYTHING!!!
CoxDec 22, 2024
10/10 Exceptional
JonathanFeb 17, 2025
8/10 Very good
HerbertFeb 21, 2025
9/10 Superb
MelindaApr 8, 2025
7/10 Good
YuliaMar 24, 2025
2/10 Will come back to Key West, but not this hotel.
It was clean, and in a decent location. The valet was good.
BarbaraDec 28, 2024
1/10 Stay away & don't waste your money for overpriced dump. So many other great places to stay.
Nothing
TeresaSep 13, 2024
7/10 Premium price for Key West beachfront hotel with average rooms
Location at the quiet end of Duval and away from the noise/traffic was nice. We booked this property specifically for the beach and ocean views and it definitely delivered.
CarolineOct 25, 2024
1/10 Illegally falsely advertising as a 5 star hotel
GabrielAug 13, 2024
10/10 Worth the money, best resort in Key West.
We stayed during hurricane Debby, the resort lost power for two days, but they kept slinging drinks, walking people to their rooms, then comp’ed half our food and bev tab for the entire stay!
Staff remembered our names and drink orders.
Pool attendants set up pool chairs with covers, extra towels, and cold waters.
The coffee cafe woman (French accent) was so incredibly kind and got our mornings started off positive and strong (caffeine ;) )
Erick and Patrick at the desk, 10/10. Great job guys!
GoguenAug 9, 2024
1/10 False advertising
AlfonsoSep 29, 2024
4/10 Had a horrible experience, they didn’t check us in on time - they said it was because of the service level - we had trav
The view
DouglasNov 9, 2024
8/10 Very good
Concierge Cassy was amazing and helped us with our reservations. Staff was very helpful.
JosephDec 16, 2024
10/10 Nice hotel to stay visiting Key West
Very good location with delicious food
BartoszNov 3, 2024
10/10 Excellent
On the private beach
MaysNov 26, 2024
8/10 Very good
TravisDec 20, 2024
5/10 AMAZING location, could have been cleaner. Nice staff, lots of extra fees.
The grounds and location were very nice. The actual main hotel building is beautiful and you can see some parts were updated. We stayed in the "Suites Building" and it was satisfactory. Comfy beds and fun decor. We had a balcony overlooking the adult pool and could see a small ocean view. Eugene the bartender was very kind, and full of great suggestions for local restaurants. The gentleman at the front desk who checked us in was wonderful. The valet staff also was great and informative. The private beach is a stones through from your room no matter which one you stay in and it was nicely kept. Both pools were good. We ended up spending most of our pool time in the "family pool" because it was more quiet than the "Adult Pool".
VictoriaSep 24, 2024
1/10 Definitely not returning to this hotel.
Room was comfortable and new.
AndreJul 30, 2024
10/10 Amazing, romantic sunsets
The beach, the hotel was great, the services excellent
AnniaSep 24, 2024
8/10 Very good
WarrenNov 19, 2024
8/10 Very good
SharonNov 14, 2024
6/10 Pleasant
RickDec 21, 2024
9/10 Superb
JeffreyJan 14, 2025
9/10 Superb
JocelynNov 5, 2024
8/10 We will come back and bring our families.
We really enjoyed sitting on the beach, taking in the scenery, having drinks and lunch. The whole experience was Fantastic! Getting Uber's was very easy as well when we went out to enjoy the town.
KrystalJul 2, 2024
8/10 Very good
The room I reserved stated "Room with View" which it was located at the level of the air conditioner and had no view at all except for the A?C machines. Very disappointed regarding the view.
Stairs in the main building has carpet and it was never vacuum during the 3 days we stayed there. Besides that staff is very attentive. The outdoor bar has an incredible view!
DamianAug 27, 2024
10/10 Great Oasis in the heart of Key West
Room was super spacious. I was offered an upgrade for a Seaview room with private balcony and it was worth it. I had a complimentary late check out. Very Comfortable. Pool had plenty of room, so even when it was busy, it felt spacious.
MeghanAug 1, 2024
10/10 Exceptional
I loved all of the amenities and the staff was so friendly!!
ChristinaAug 3, 2024
10/10 Heaven. Will return.
The private beach was wonderful. All of the services at the beach and pool were fantastic. The property was clean and the atmosphere was very relaxing! The lobby smells amazing. I regret not buying the candle.
FarrahAug 13, 2024
1/10 I took a suite, so the best option for a guest, the came with the bedsheets in their hand telling me that I was supposed
Only the position
LanatiAug 19, 2024
7/10 Good
Location, pool, beach, sounds of the ocean. It was all beautiful
ChryseSep 2, 2024
7/10 Good
Private beach
JesseAug 26, 2024
9/10 Superb
IainSep 26, 2024
7/10 Good
very efficient and professional staff. nice location excellent breakfast buffet private beach clean pool and facilities
JudyJun 7, 2024
5/10 I would never go back and could not recommend anyone that I know going there.
Honestly the only good things I can say about this resort are that the mattress and pillows were exceptional.
NancyJul 9, 2024
6/10 It was ok. No inside restaurant after 11 am. Water sports available
Location was great.
ScottJul 8, 2024
9/10 Superb
Great pool set up. Friendly staff.
DavidJun 10, 2024
10/10 My Stay Was Tremendously Peace And Tranquil, Will Be Booking This Trip Again
Location, Scenery, Hotel Staff, Room, Clealiness
KavorrisJul 20, 2024
10/10 Exceptional
The hotel was wonderful food was subpar view was beautiful
CindyJul 30, 2024
10/10 Exceptional
old world elegant. well maintained. all the facilities you need.
FrancesAug 2, 2024
10/10 Exceptional
Everything
BetancourtJul 15, 2024
4/10 Disappointing
AlberthJul 30, 2024
10/10 Exceptional
WilliamAug 13, 2024
10/10 Exceptional
ClareJul 31, 2024
10/10 Exceptional
GinoJul 29, 2024
7/10 Very nice hotel ruined by extra charges at the end.
The hotel was fantastic and very comfortable.
LouisMay 28, 2024
10/10 Exceptional
ThomasJun 29, 2024
10/10 Exceptional
AnnJun 27, 2024
8/10 Very good
MikeJul 29, 2024
9/10 Superb
GinaSep 13, 2024
9/10 Superb
JasonAug 17, 2024
7/10 Good
WilliamsAug 16, 2024
7/10 Overall a fantastic stay.
The beach was beautiful and the rooms were beautiful too very big. 99.9% of the staff were fantastic I know they were under stress with the new bar opening that day. The pool was lovely and it really just was an awesome stay.
AndreaApr 16, 2024
10/10 Great time, place, weather and friends.
The location. The cleanliness of the pool area and grounds. The food was very good. Better than most hotel food. We stayed and ate on property more than one time versus going out. The staff was awesome.
JohnMar 12, 2024
4/10 Had a good time but would not recommend.
Proximity to beach.
StevenApr 13, 2024
10/10 Exceptional
JudithMay 28, 2024
3/10 Poor
ThomasJul 2, 2024
10/10 Exceptional
The side of the island where Casa Marina is located is beautiful and quiet, but the resort is also accessible any desirable island sites. We like being separated from the “cruise ship” feel. The wide sand beach is beautiful and there is room to breathe here. We either walked or biked everywhere. Highly recommend.
KatherineMar 21, 2024
10/10 The Casa is my number one place to stay in key west, the ocean front beach property is amazing! Love the adult pool area
Been going here for years and the new updates interior/exterior and landscape are amazing!
AllenApr 29, 2024
3/10 This hotel was extremely overpriced for what it delivered.
Location
LanaDec 27, 2023
5/10 Not sure if we’ll be back- it was ok
We like the private beach and views from our balcony.
GenaDec 24, 2023
3/10 I am very unhappy with booking.com as I have complained on many occasions via email & phone calls with absolutely no
HendryFeb 1, 2024
10/10 Great place to stay! Staff should smile more. Girls in coffee shop are amazing!
Gorgeous property and great location
HgrahamMar 14, 2024
4/10 Disappointing
LyonsFeb 1, 2024
3/10 Poor
Na
JillMar 24, 2024
9/10 Superb
BojanMar 25, 2024
8/10 Very good
MackenzieOct 13, 2023
10/10 This was a great location with nice accommodations
This was a wonderful property in a good location
AnonymousNov 23, 2023
3/10 Extremely expensive for such service.
Nothing.
ValentynaNov 26, 2023
4/10 Disappointing
AshJan 7, 2024
10/10 Exceptional
RusudanJan 7, 2024
7/10 Good
ChadNov 10, 2023
1/10 Bad
DavidOct 14, 2023
1/10 Never again
The valet parking Guys were very friendly
PhilipApr 23, 2023
10/10 .great comfortable warm
our suite bldg we usually stay at is awesome beach is great
CelestinoMay 11, 2023
6/10 It was way to expensive for what the place is, nice warm service but installations are terrible and dirty
great original design
ViridianaMay 3, 2023
5/10 Passable
WilliamApr 28, 2023
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Amenities
Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Massage services
Table tennis
Non-smoking throughout
Concierge service
Wheelchair accessible
Outdoor furniture
Coffee Shop on site
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Fire extinguishers
First aid kit available
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Property cleaned by professional cleaning companies
CCTV outside property
24-hour security
Security alarm
Supervised childcare/activities
ATM/banking
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Golfing on site
Scuba diving on site
Snorkeling on site
Self parking (surcharge)
Beach umbrellas
Pool sun loungers
Private beach nearby
Fitness facilities (surcharge)
Internet access
Concerts/live shows
Wine release events
Reception hall
Exercise/lap pool
Covered parking
Secured parking
Fishing nearby
Health or beauty spa nearby
Swimming nearby
Water sports equipment
Beach club nearby (surcharge)
Bicycle-friendly property
Electric bicycle charging station
Beach toys
Charcoal grill
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House rules
Check-in
N/A
Check-out
11:00 AM
Cancellation policy
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
FAQ
Check-in starts at 04:00 PM, while you're expected to check out by 11:00 AM.
Casa Marina Key West, Curio Collection by Hilton's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.
Yes, breakfast is included with some of the rooms. However, some rooms include breakfast with an extra charge. Make sure to select your preferred meal option when selecting your room. Subject to availability.
Yes. This hotel provides free wifi connectivity along with your rooms.
Yes, valet parking is available for $48 per day, and self-parking is offered for $43 per night. Both options include in/out privileges.
Yes, pets are allowed with a limit of two per room, each up to 25 lbs. There's a $75 non-refundable fee per night. Pets must be attended at all times and can't be left alone in the room. Service animals are also welcome.
Yes, children can stay at this hotel. Family-friendly rooms and amenities may be available. Some extra charges may apply depending on room configuration and the age of the children.