1/10 I think Ive said enough!If a luxury vacation means staying in the middle of a boatyard/marina, this is the spot for you. We weren’t on the edge of the ocean or the edge of the Marina. We were in the middle of a boatyard. During our outdoor breakfast, a lift lowered a powerboat into the water next to our table. Unpleasant! The reviews and advertisements on YouTube, etc., are very deceptive. The place is subpar, and the surrounding neighborhood is also depressing. You are nowhere near Key West or the Key West vibe. We were told the shuttle was a 10-minute ride into downtown Key West, but it was more like 30 minutes.
Ocean’s Edge is a cheap motel trying to disguise itself as luxury with prices that match. We left after 2 nights. Why? It took three calls to get clean towels, and after waiting four hours for a plumber to unclog our only toilet (4 people), we checked out. We used the lobby bathroom before leaving, as our toilet was never fixed. There were four people behind the desk doing nothing. Save your money. We ended up at The Isla Bella Resort in Marathon. It was the best move my family and I ever made, and we salvaged our vacation. I cant say enough good things about Isla Bella. Please stay away from Ocean’s Edge unless you are arriving in a boat and want to use their facilities. Having grown up on boats it looked like a top notch marina but not a luxury hotel for a family vacation.
SusanFeb 20, 2025
9/10 Beautiful resort with thoughtful, valuable activities and friendly, helpful staff.Andrew, Colette and team from the Ocean’s Activity group were so good. The mangrove kayak tour was wonderful and worth paying a little extra to experience. The activity director for this department must be great as they’ve assembled a great team! Housekeeping was wonderful even though I limited cleaning for sustainability, they checked in daily to see if I needed anything. Sophie and front desk staff were also always pleasant. The property had a ton of varying activities daily for all group types. The bartenders were also friendly and efficient even when busy.
AmyFeb 19, 2025
1/10 Beautiful place, terrible service and charges for everythingSince check-in, the staff clearly had no patience to explain the procedures. We were charged $700 upfront (for “incidental expenses”). None of our questions were answered clearly or politely.
We were also charged $112, but we don’t know why because they didn’t send an invoice. We assume it was for parking, which costs $27 per day, even though we only stayed two nights. And absolutely no staff helped us with our luggage (they charge $27, but there’s no one to assist?).
We requested a crib, but there wasn’t one in the room. However, since we were treated so poorly at reception, we felt intimidated to insist on it.
At the end of our stay, I asked when the $700 “incidental” charge would be refunded, given that no incidents occurred. Once again, the response was vague and unhelpful.
Beautiful place, terrible service, and they charge for everything.
LuizaApr 2, 2025
5/10 It has potential, but...Staff was friendly and helpful once problems occurred. Breakfast was great.
HenningFeb 17, 2025
4/10 Noise, no service, poor management.We were disappointed.
1) We booked two suits for 4 persons each. Sofa bed was not made upon arrival and housekeeping just showed us where additional beddings were and how to pull out the sofa. Very poor performance.
In addition front desk even didn’t say hello.
2) Little to no service in the patio area during evening hours. We went to the bar ourselves to get drinks
3) Noise: Literally no noise insulation. Hard to sleep when neighboring rooms opens their sliding doors throughout the night. Disturbing noise when other rooms flushed their toilet.
Overall poor management and performance. Very disappointing.
NicolaiMar 31, 2025
8/10 Beautiful stayWe loved the location at the marina, also that it was quieter than being on the busy parts of Key West. It was so quick to get to all the locations and activities we wanted to see. The restaurant served fresh, delicious seafood. (Some reviews complain about the prices. The reality is that food is expensive in this whole area.)
We loved having a balcony on which to relax and feel the breeze! Our room was spacious and the bed was comfortable.
We hope to return!
DanaFeb 25, 2025
9/10 Made for an excellent vacation!We had a great time! We enjoyed the bus ride to and from the city where everything was within walking distance. Bob and Jeff were great drivers! Very friendly and informative! The free kayaks and paddle boards were a great plus! Andrew was a great helper at the tiki hut and did a great kayak tour which was also free. Seryat was a great housekeeper and we had daily room cleaning! It was a beautiful place with lots to do and several pools so you never felt over crowded. The food was pricey and some things were getting a little dated but I would defiantly stay again!!
JenniferMar 28, 2025
10/10 A beautiful slice of luxury that escapes the craziness of the crowds on Key West. Stay here and you’ll not be disappointThe hotel was clean and well looked after, the rooms were massive and the add on suite made the place feel
luxurious! The rattan sun loungers added to the luxury experience.
The free shuttle into Key
West was definitely an additional perk that was well used by the guests.
ClareMar 21, 2025
10/10 Mother/Daughter trioWe loved everything about Oceans Edge . I know some folks comment on the price of the food but Key West is expensive as a whole so know that going into your trip. We found the Yellow Fin Restaurant to be consistently delicious and the servers work incredibly hard - and are so gracious and polite . The shuttle is perfect for venturing to downtown KW- the amenities included in the stay are wonderful. Definitly recommend the Mangrove kayaking through the resort - Andrew was a phenomenal guide ! 10/10 would stay there again
EricaMar 14, 2025
8/10 Nice stayNice balcony and room
Nice design and view over the harbour
Easy pool access and nice pool areas
CarlottaApr 7, 2025
10/10 Great stay in beautiful hotel, would recommend.Had a wonderful stay. Pool and marina view from balcony which was super. Comfortable room with dressing gowns and spacious bathroom. Pool and facilities were great. Breakfast was very good with friendly staff. Shuttle bus in to town was ideal every hour as it’s quite far out. Parking charge a bit steep as not experienced this before but knew before we went. Loved the friendly cockerels and lizards that we saw around the hotel and in Key West too.
FionaMar 31, 2025
8/10 Overall it was a great resort with everything you would need toWe loved the view from our balcony and the non motorized sports staff (Andrew & his curly haired female sidekick). The included kayak, poolside movie, live music, and bike options were awesome. The shuttle downtown was very convenient (didn’t fit everyone waiting and if you didn’t get on it was another hour wait) and the facility had onsite parking.
MandyMar 9, 2025
7/10 Lovely stay despite issues, could be amazing with a few tweaks.Loved the decor, location on the water and layout of pools.
AdelApr 3, 2025
6/10 Ok, but not worth the 1 night short time we were there.Pool, location, views of marina, scenery, setting, breakfast was good but pricey
GabrielFeb 28, 2025
9/10 SuperbWe went back and forth on where to stay in KW and, in particular, whether we'd regret being out on Stock Island. We loved Ocean's Edge. Driving into/out of Key West can be a pain (their rush hour is no joke), but this property is lovely, the room was perfect for our family of five, and the seclusion and quiet was really refreshing at the end of a busy day. If you're on the fence, there are pros and cons for sure, but this place is great.
RossFeb 23, 2025
10/10 A fun family spring break vacation that felt like we were on a tropical resort!This was our first visit to Key West! I really loved staying at this hotel. It has a beautiful view, great atmosphere, excellent amenities and fun friendly shuttle drivers. My family will stay here again the next time we visit! Beds and pillows super comfy. Very clean and fun schedule of activities
MelissaMar 18, 2025
9/10 Our vacation was perfect!We loved our stay at Oceans Edge! The grounds were immaculate and beautiful! We thoroughly enjoyed the marina and watching the boats come in after fishing - Lots of Tarpon and Nurse sharks to watch, it was very entertaining! We went to the cafe every morning for a Cafe de Leche, so delicious! We LOVED our room and the pool! Everything about our stay was perfect!
JennaMar 29, 2025
9/10 SuperbLovely big room, helpful reception, shuttle service in to downtown key west was very helpful. Bike rental was easy and they helped me out with a cut foot.
RyanMar 9, 2025
9/10 SuperbSurrounding marina, kayaks available for guests, nice pools
LukaszFeb 17, 2025
8/10 Decent, but there are better optionsRooms are good size, balcony has nice views. Property overall is nice.
EmmaMar 7, 2025
8/10 Stunning light filled gorgeous hotel at the Oceans EdgeStylish venue great location easy access to Key West main dining district but not in the heart of it. The free resort experiences - yoga, kayaking and the regular shuttle bus made it really good value and were great perks
CrippsMar 2, 2025
10/10 Restful, thoughtful, well designed & we didn’t want to leave. Absolutely beautiful propertyWonderful!
AmandaMar 7, 2025
1/10 Bad
BrendaFeb 15, 2025
10/10 An Oasis in the Desert of a Busy WorldThe staff: Brian, Hayden, Andrew, Collette, John, Jen, Evens -all awesome! Free shuttle to downtown. Free two hour bike, paddle board and kayak rentals. Great views and pools. Comfortable beds in spacious rooms. Very peaceful place.
CatherineMar 14, 2025
10/10 Fun and relaxing time in Key West , great resort upscale!I loved that it was so clean, the property was obviously kept up with outside and inside, also the staff was super friendly.
There was always an activity to go or just relax in 6 pools!
Very nice a true resort
MaryMar 28, 2025
6/10 If the room wasn’t worn out and cleaned properly it’d have been a great stayThe property is very nice. The views are great. There are many activities to participate in.
JakubMar 18, 2025
10/10 Fun Keys Girls Trip!Great amenities and shuttle into downtown Key West. Originally booked a partial ocean view and had to upgrade when we arrived since all of these types of rooms were ground level with little privacy from pool guests. Staff was friendly and helpful to accommodate our requests.
CharlotteApr 14, 2025
8/10 Lovely resort xx service wasn't that good . Our stairwell was blocked off.The staff at the Watersports place were great x
CandyFeb 18, 2025
8/10 Very goodAmenities were great. People that worked the Tiki Hut were cool as was pretty much all the staff. Hotel was nice, as was restaurant.
HeatherApr 4, 2025
7/10 Overall we had a good time and would stay there again.We enjoyed the location, being close to the water. The shuttle into town was great since parking is limited on Key West.
RiggsFeb 25, 2025
3/10 PoorAll I could hear was roosters and there was a wedding going on which was a pain. I did not order the water sports but was charged for them and you could not use them anyway because it was to windy. My balance should have been $450 but they are charging me $650 why?
LaurieApr 6, 2025
9/10 It was quiet and comfortable.The pool and hot tub was very clean and had long hours! The suite was spacious! Elevator was fast!
TenaMar 7, 2025
10/10 A very elegant resort a short shuttle to the action of town.The amenities were great. The property was well maintained. It was a great alternative to the late noise of old town. The shuttle was very convenient. Show up a little early and call to reserve a spot.
LynneFeb 27, 2025
8/10 We were glad that we experienced staying on stock island but probably won’t stay there againThe view was very nice.Shuttle service was excellent
BogdanowMar 12, 2025
8/10 Cold food and paper cups for over $600 a nightAstonishing room, great facilities, intricately cold food, every time no matter if at breakfast or for dinner, and plastic cups for cocktails and coffee at over $600 a night, seriously?!! Unacceptable!
NicoleApr 7, 2025
10/10 I highly recommendThe property was clean and staff was friendly. Shuttle bus drivers were friendly and knowledgeable about the area. We took the guided mangrove kayak tour with Anela and Andrew, very knowledgeable of the waters and environment
MaryApr 2, 2025
9/10 Total enjoyment we booked an extra nightWe were assigned to a lovely clean room. The building and furnishings well maintained. The view was lovely. There was trash beside the lagoon which was unfortunate and distracted from a gorgeous view.
BeverleyApr 3, 2025
10/10 Was a great place to stay. They provided shuttle service to downtown Key west. Great amenities such as bikes, kayaks andFacilities were well maintained and all areas very clean. On site security and easy to get around within the facilities.
PaulFeb 15, 2025
9/10 Quite and comfortableThe hotel was well appointed and comfortable. The staff were friendly and helpful. It was located in a quite area.
LloydMar 9, 2025
8/10 We will be back. Beautiful views and quiet.Beautiful and well kept! The staff was excellent
SchultzFeb 18, 2025
9/10 Lovely stay6 beautiful pools and lots of space to relax. Bedroom was spacious and plenty of room for 3 travellers. We enjoyed being able to hire bikes for free and the shuttle was very useful! We had a great time.
JessicaMar 2, 2025
8/10 Very goodThe room was big and the restaurant had good food.
JoseApr 7, 2025
4/10 Waste of moneyNot much
WhiteMar 23, 2025
10/10 Oceans Edge is awesome!!!We loved this place. The ambiance of the marina sets an awesome tone. Plenty of activities. The shuttle bus was great. Staff was nice and helpful. Do not pass on Oceans Edge.
PatApr 2, 2025
8/10 Very goodOverall great time. Only minor comment was a suite for family of 4 of us but only 2 mugs, 2 glasses, 2 chairs on the balcony etc. But a wonderful location.
BenjaminApr 13, 2025
10/10 Couples weekendWonderful location, peaceful with amazing staff. Comfortable beds provides a wonderful shuttle to be able to go downtown. Definitely recommend.
JenniferApr 10, 2025
8/10 Great weekend getaway!Conveniently located to town and restaurants. Great views and nice rooms.
KennedyMar 22, 2025
10/10 GreatVery clean and good layout. Our room had a lot of space and the beds and pillows were so comfortable.
JeanneMar 17, 2025
8/10 Beautiful resort, away from the busy areas of Key West.Beautiful room and resort. Kayaking was fun.
ErikApr 12, 2025
10/10 ExceptionalSuper tropical resort very Caribbean. My family and I loved it. Super spacious suite. Clean and comfy. Excellent food.
BeritMar 16, 2025
6/10 Good for plane spotting 🥴Nice rooms
JohnMar 5, 2025
10/10 Very nice upscale property.The room was excellent.
HarveyMar 26, 2025
10/10 Wonderful!Very peaceful!
EricMar 18, 2025
10/10 ExceptionalI like that everything was so clean, comfortable, beautiful views and great customer service.
MarielFeb 23, 2025
10/10 It’s a beautiful, secluded place to stay.Easy going and well taken care of
KathyApr 11, 2025
10/10 Relaxing, quiet- loved the mini air show we got from the fighter jets trainingBeautiful, secluded.
ChristinaMar 4, 2025
8/10 We enjoyed our stay at Oceans EdgeVery nice resort, staff were very friendly and accommodating.
JanetApr 8, 2025
5/10 Over priced for its locationNo breakfast included
SteveFeb 17, 2025
8/10 Very goodHow beautiful it is
AmandaApr 13, 2025
7/10 Good
DavidApr 2, 2025
6/10 Not so great for the priceInstalaciones
AntonioMar 6, 2025
10/10 Loved everything about it!Beautiful location
KarenMar 15, 2025
10/10 ExceptionalThe service is good. Room has good view.
YangFeb 24, 2025
1/10 Bad
ShaohuaFeb 23, 2025
10/10 ExceptionalGood breakfast
JoeFeb 25, 2025
4/10 Disappointing
AmandaMar 9, 2025
10/10 Exceptional
AndresApr 14, 2025
10/10 Exceptional
DougApr 6, 2025
10/10 Exceptional
MichaelApr 5, 2025
10/10 Exceptional
ElzbietaMar 31, 2025
10/10 Exceptional
KarenMar 22, 2025
10/10 Exceptional
ErinMar 19, 2025
10/10 Exceptional
DjMar 17, 2025
10/10 Exceptional
HeatherMar 14, 2025
10/10 Exceptional
DougMar 14, 2025
10/10 Exceptional
GeraldineMar 10, 2025
10/10 Exceptional
SimonMar 8, 2025
10/10 Exceptional
RobertFeb 27, 2025
10/10 Exceptional
PaulFeb 24, 2025
10/10 Exceptional
BettyFeb 21, 2025
10/10 Exceptional
MercedesFeb 20, 2025
8/10 Very good
RushitApr 2, 2025
8/10 Very good
AnneMar 30, 2025
8/10 Very good
MarjorieMar 20, 2025
8/10 Very good
NicholleMar 14, 2025
8/10 Very good
CathyMar 3, 2025
8/10 Very good
FaithFeb 15, 2025
9/10 Superb
Martin721Apr 14, 2025
9/10 Superb
LukeMar 25, 2025
9/10 Superb
YingchunMar 18, 2025
9/10 Superb
TricaMar 17, 2025
9/10 Superb
CristianeMar 9, 2025
9/10 Superb
TiffanyMar 8, 2025
9/10 Superb
ErinMar 5, 2025
9/10 Superb
JillFeb 28, 2025
9/10 Superb
BraulioFeb 19, 2025
3/10 Poor
PetersonMar 26, 2025
7/10 Good
LioraFeb 20, 2025
3/10 Poor
AleksandraFeb 16, 2025
1/10 Bad
VinothFeb 25, 2025