Citadines Central Shinjuku Tokyo
Shinjuku-ku, Kabuki-Cho 1-2-9, Tokyo
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Good
1589 reviews
8
Prime Location in Kabukicho
Located right in the heart of downtown Kabukicho, Citadines Central Shinjuku Tokyo provides convenient access to transportation hubs and attractions.
Modern Amenities and Services
The hotel boasts rooms equipped with LCD TVs, free internet, and convenient facilities like a 24-hour store and coin-operated laundry. Guests can also request air purifiers, DVD players, and enjoy services such as massages and free Wi-Fi.
Dining Experience at Cafe-Restaurant Stella
Indulge in international cuisine at Cafe-Restaurant Stella, known for its chocolate fountain and all-you-can-drink wine arrangements.
Ready to experience comfort and convenience in the bustling Shinjuku district? Book your stay at Citadines Central Shinjuku Tokyo now!
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Popular Amenities
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1 Room, 2 Travellers
Guest Reviews
Overall
8(1589)8/10 Central location but I will pay a bit more to try other hotels in the vicinity
Location was really central to all the tourist shopping area.
The convenience store at the ground level was most helpful.
I love the free coffee station at the lobby located at the 3rd level of the building.
Nearby shops that my family liked - Sushiro, taiyaki, McDonald’s, Daiso, Can-do, GU, Uniqlo, Taito station, Egg-On, many pharmacies, Don Quijote, Coco curry house and many more.
There’s a odour removal spray in the room for your use.
Amenities station located beside the reception provides shavers, shower caps and such.
Water pressure is good for us located on the 5th floor.
LimMar 22, 2025
10/10 Great hotel. great location
Great hotel, in a great location. The hotel was a short walk from Shinjuku-Sanchome station, which gave easy access to all parts of the city by subway. Shinjuku train station is also not far away. There was a Lawsons downstairs in the hotel and a 7eleven almost next door.
The hotel was a short walk from Shinjuku-Sanchome station, which gave easy access to all parts of the city by subway. Shinjuku train station is also not far away.
The rooms were large by Tokyo standards. Our room had a bathtub in addition to a traditional Japanese toilet. The rooms were in good condition and the beds provided a good night's sleep.
We will definitely book again next time we come to Tokyo.
TerhiH112Mar 13, 2025
8/10 Convenient location
Hotel was close to the heart of Shinjuku shopping and train stations. Had 2 convenient stores right down stairs and is close to the Golden Gai and had lots of restaurants nearby
KarenApr 18, 2025
7/10 Good
The location is great. Very close to Shinjuku station, Kabukicho, Golden Gai, Omoide Yokocho, and Shinjuku Gyoen National Garden, amongst other things. There's plenty of food and shopping steps away, and you can find a train to pretty much anywhere in Tokyo from Shinjuku station.
The staff was helpful and spoke fluent english. They helped us arrange luggage transfer and were always attentive.
PaulApr 16, 2025
7/10 Good location, lots of convenience
The location is great, very convenient for food, shopping, and accessing the train station. The hotel itself has everything you need. We found the staff friendly and helpful.
AmandaApr 16, 2025
8/10 Very good
We were able to check in early since our room was already ready, just had to register an account for membership. It was crucial after travelling for 14 hours. Thanks for that! Really appreciated.
Walking distance to Shinjuku, lots of options for food around. Good breakfast. Free coffee at the lobby.
Friendly staff.
Nhkt68Feb 18, 2025
10/10 The location was central to everything
I’ve stayed up many places in Japan. This was my 8th trip to Japan. If this is your first time visiting definitely stay at this place. It’s so central to the main train line that you will use frequently as a first time traveller in tokyo check-in was a breeze checkout was a breeze. The room size is generous for Japan. Everything was clean. Everything was tidy. The elevator was fast and I never found it too busy.
JenniferFeb 14, 2025
10/10 Overall excellent experience
Great location. Food and drinks nearby.
Excellent staff, well presented, some staff excellent English
NelsonFeb 27, 2025
10/10 Nice Accommodations in a great location.
The room was comfortable and quiet. The staff were polite and friendly. The breakfast was very good (fresh croissants were excellent. The location is great...close to the subway, train and the heart of Shinjuku, but just far enough away to be quiet.
RolandMar 25, 2025
10/10 Amzaing
The location of the Citadines was fantastic—very central and easy to get around, which was especially important for me as I use a walker. The staff were incredibly friendly and helpful, and the cleanliness of the hotel was excellent. I had a wonderful stay and would happily recommend the Citadines to all my friends and family!
KarenMar 22, 2025
7/10 Basic hotel at Good location
The location is right at shinjuku’s golden Gai. Very central and walkable distance to all of shinjuku’s sights.
NadeeyaFeb 10, 2025
10/10 Good quality for money
Location was fantastic. Facilities were fantastic. Would stay again.
MonicaMar 26, 2025
9/10 Perfect location for Tokyo short stay.
Amazing location with something to see at every turn. Close to transport, food, sights - everything. We had an incredible view from the 13th floor (lucky for some!) As with all the Citadines properties we've stayed at, the staff are lovely and SO helpful!
ChristineFeb 13, 2025
10/10 3 nights in Tokyo
Great location: not far from the station and very convenient for the night life ( bars restaurants ect) the Golden Gai area at the back of the hotel. We stayed on the 13th floor and street noise was not a problem. The room was a reasonable size. Staff helpful
IanFeb 21, 2025
8/10 Very good
Nice smart hotel, clean and with good facilities generally.
ChristineFeb 13, 2025
6/10 Good hotel in the heart of Shinjuku
The location of this hotel is excellent, right in the heart of all the Shinjuku attractions and a short walk to the metro. The staff at reception were very friendly and helpful.
NaomiMar 31, 2025
7/10 Clean tidy and good location but not what we were looking for.
Reception on 3rd floor arriving with three large suitcases was a nightmare. No facility for help with bags so self help. Rooms v small with bed against wall. Rooms clean, tidy and well cleaned each day.
RichardApr 1, 2025
7/10 Good
-SPACIOUS room and bathroom
-Free coffee machine on lobby and also in rooms
-walkway at the back of the hotel to avoid loiterers
-nearby shopping areas
JoanaApr 19, 2025
5/10 Not worth the money, super loud street all night
Staff was helpful
SkyeApr 15, 2025
8/10 very happy with hotel location, comfort
Brilliant location less than 10mins walk from East Shinjuku Station exit and next to Shinjuku Golden-Gai. Real bathroom (not just a cabin bathroom), very good linen, mattress, towels, wifi
IaintFeb 20, 2025
1/10 We will not come back and can not recommend it.
The location is not bad but maybe not ideal for smaller kids.
TomApr 16, 2025
9/10 Good location and good service
Good location but on 3F. Been renovated under new ownership since our last stay some years ago. Friendly professional front desk.
SFeb 28, 2025
8/10 Very good
Staff were friendly and helpful. room was clean and location was very central but quite close to the red light district!
SafiaMar 23, 2025
8/10 Can't best the location, but you pay a higher room rate to get that.
Location- close to activity, restaurants, subway and shops.
AnitaMar 31, 2025
3/10 Find somewhere else
Located in the middle of Shinjuku
JoanneMar 25, 2025
9/10 Nice hotel in the heart of Shinjuku
Great location for enjoying Shinjuku. Friendly staff. Large room compared to other rooms in Japan. Awesome shower/bath. Felt like a little oasis the heart of Shinjuku.
SheaMar 14, 2025
9/10 We always enjoy our stay at Citadines
We’ve stayed here three times-Good location to just about everything, good breakfasts, great staff, good facilities
GrantApr 23, 2025
10/10 Great location and very modern accommodation.
Modern and clean. Amazing location. Heart of shinjuku.
Staff were very helpful.
SashaFeb 15, 2025
10/10 Extremely convenient, well presented room with great staff
Great location, very clean and comfortable room with nice modern features. Staff were lovely and very accommodating
DeanFeb 22, 2025
8/10 It was Ok.
Location and space.
DoreenApr 14, 2025
10/10 Excellent
Excellent proximity to Shinjuku station, spacious rooms and kind staff
ScottMar 5, 2025
10/10 Exceptional
Great location near the shinjuku station. Espresso machine in the lobby, water and ice on every floor, and washing machines and dryers.
JordynFeb 11, 2025
9/10 Superb
Great location! Staff was helpful in helping us transporting our luggages to the next hotel. Room was of typical small size for Tokyo, but had everything we needed.
KhangMar 19, 2025
9/10 Superb
Spacious rooms for the city. Great location, close to everything you need. Staff were very accommodating
SaraFeb 11, 2025
8/10 Very good
Great location! Near Shinjuku Station, places to eat and Golden Gai is right behind the hotel! Convenient Store underneath the hotel is a great plus!
ZainuddinApr 5, 2025
8/10 Recommend as great central Shinjuku location
Great location friendly staff
NaomiMar 28, 2025
10/10 great stay
great stay and comfortable beds
VanessaApr 9, 2025
9/10 Ideal for what we were looking for with great staff
Location was perfect, staff were very helpful, price was good, room size good by Tokyo standards
StevenFeb 6, 2025
10/10 I love Lawson
Coffee and ice machine were an essential everyday. The staff were super helpful getting us a package delivered. Nice lighting.
OscarMar 19, 2025
8/10 Very good
Very nice big bathroom. Great tub and shower. Centrally located
KarynMar 24, 2025
6/10 Standard room = small; close to center
Close to city center.
OvidiuApr 16, 2025
10/10 Will stay again if in Tokyo
The location and the staff
StaceyFeb 10, 2025
10/10 Close to everything
Convenient location to everything you need, large twin room on the 13th floor. Staff were excellent
KylieFeb 11, 2025
9/10 Excellent location, very friendly staff, clean rooms and nice breakfast. We’ve stayed before and we will stay again.
JessicaMar 8, 2025
10/10 Great hotel in Shinjuku!
Very large room for Tokyo and very nice hotel in amazing position.
KayneFeb 11, 2025
6/10 Pleasant
LesleyMar 20, 2025
8/10 Very good
AshleeFeb 27, 2025
10/10 Exceptional
There was a fire alarm and evacuation. It was handled very well by staff.
KatieMar 1, 2025
7/10 Good
The location is good.
It is near to many restaurants.
FranciscoFeb 14, 2025
5/10 Passable
Location still great
ShaunApr 4, 2025
10/10 Exceptional
Relatively large rooms for being in Tokyo, amazing breakfast.
LinnMar 13, 2025
8/10 Very good
Good location, excellent staff, small room.
FrankApr 12, 2025
10/10 Exceptional
JamesApr 22, 2025
8/10 Very good
Excellent location and staff members converse well in English
WaiFeb 10, 2025
8/10 Very good
location is in the middle of shopping area.
PanitchaMar 17, 2025
10/10 Exceptional
SocheataApr 9, 2025
10/10 Exceptional
EdgarApr 9, 2025
10/10 Exceptional
AnkitApr 2, 2025
10/10 Exceptional
ShaunMar 28, 2025
10/10 Exceptional
MillicentMar 14, 2025
10/10 Exceptional
PohMar 13, 2025
10/10 Exceptional
StephanieMar 8, 2025
10/10 Exceptional
BridieMar 6, 2025
10/10 Exceptional
YannickMar 5, 2025
10/10 Exceptional
NickFeb 25, 2025
10/10 Exceptional
NickFeb 25, 2025
10/10 Exceptional
GreyFeb 11, 2025
10/10 Exceptional
ReneFeb 8, 2025
8/10 Very good
EndahApr 7, 2025
8/10 Very good
YatesApr 7, 2025
8/10 Very good
LuanApr 4, 2025
8/10 Very good
KerrieMar 30, 2025
8/10 Very good
KathrynMar 30, 2025
8/10 Very good
JanetMar 24, 2025
8/10 Very good
JakeMar 22, 2025
8/10 Very good
BalazsMar 15, 2025
8/10 Very good
MichaelFeb 28, 2025
9/10 Superb
JoãoApr 24, 2025
9/10 Superb
SharonApr 21, 2025
9/10 Superb
SharonApr 21, 2025
8/10 Very good
IrinaFeb 8, 2025
5/10 Passable
BenFeb 24, 2025
9/10 Superb
AleksandarMar 30, 2025
9/10 Superb
Benny_oloMar 13, 2025
9/10 Superb
TomMar 9, 2025
7/10 Good
SabinaApr 23, 2025
7/10 Good
CandisApr 19, 2025
7/10 Good
BrianApr 14, 2025
9/10 Superb
DavidFeb 11, 2025
7/10 Good
ReneApr 11, 2025
9/10 Superb
KarenFeb 10, 2025
9/10 Superb
JulianFeb 8, 2025
9/10 Superb
TonyFeb 7, 2025
7/10 Good
RoryMar 31, 2025
7/10 Good
ZainMar 27, 2025
8/10 Clean + excellent area! Would stay again!
This is such a great mid range hotel! Clean, comfy, and best location. It’s literally right next to Golden Gai + so many fun spots in Shinjuku.We actually extended our stay here! The pillows are a little uncomfy, but other than that, nice size rooms and incredible service. The staff was so helpful and really went out of their way to help us with luggage shipping! Would definitely stay again. Thank you Citadines!
TravelDreams25Jan 6, 2025
7/10 Good
MarkusFeb 12, 2025
8/10 Good hotel in good location with reasonable size room
We stayed here for 5 nights as part of a British always package deal.
The hotel was in an excellent location for exploring Tokyo. Two convenience stores within a one minute walk (one literally downstairs, another 3 shops down). The station was a 5 minute walk away, and you have plenty of shops; restaurants and things to do nearby!
The room was a reasonable size, probably about the size of an average hotel room . There was sufficient space for baggage to be unloaded, which is a pro in Tokyo!
We stayed on the front of the hotel, which was a bit noisy at night due to the road at the front. If you’re sensitive to noise, it might be worth asking for a room at the back, which might be quieter, or on a higher floor.
The WiFi didn’t work very well, except at reception, which was a bit of a downside, but there are lots of WiFi options in Tokyo, or you can buy a relatively cheap e-sim.
The coin laundry room was very good and we made use of that on two nights during our stay.
We added breakfast to our booking and I thought this was good value and gave us some fruit without costing an arm and a leg!
Overall, I was happy with my stay at this hotel, and I would stay again if I was in Tokyo.
dreamisthesleepOct 18, 2024
8/10 Basic hotel in the centre of everything
We spent only two nights on a stop-over here. This is a functional, no-frills property located centrally in Shinjuku, as the name suggests. It's a short walk to the subway, and given its location, it's close to bars and restaurants, both gay and straight.
We booked a 'studio', which really was simply a very small room where two adults with regular suitcases would struggle to move about. It was kept immaculately clean and everything worked as it should have, from aircon to WiFi to bathroom. The bedding is high quality, we slept well and had no complaints. Given how busy the hotel is, we were surprised how relatively quiet the room remained.
A feature worth mentioning, perhaps, is that the lobby has an espresso maker that is available 24h with no extra charge. It's really great to be able to grab a pick-me-up after a day out in Tokyo.
I should also give a shout-out to the staff working in the lobby. They provided unfailingly good service. Very much appreciated.
If you're looking to stay in this particular part of the city, as we were, you should seriously consider this hotel.
udo_schuklenkJun 5, 2024
10/10 Ideal base for exploring Tokyo
The hotel is ideally located for exploring Tokyo, being only a few minutes from Shinjuku station. Whilst the rooms aren’t big, they had everything we needed (like a previous review said, you don’t go to Tokyo to stay in your room). Staff speak good English and were very helpful.
charliemay98May 31, 2024
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All Amenities
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Currency exchange
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Face masks for guests available
24-hour security
Security alarm
Thermometers for guests provided by property
Key card access
Television in common areas
Front desk (limited hours)
Free wired internet
Internet access
Housekeeping on request
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House rules
Check-in
03:00 PM
Check-out
11:00 AM
Cancellation policy
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.