Citadines Shinjuku Tokyo
Shinjuku-ku, Shinjuku 1-28-13 , Tokyo
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Good
1108 reviews
8.6
Modern Studio Apartments with Free WiFi
Citadines Shinjuku Tokyo offers stylish studio apartments with free WiFi and wired internet access. The sleek, modern design provides a comfortable and convenient stay for guests looking for a home away from home.
Convenient Amenities and Services
Guests can take advantage of the 24-hour fitness room, coin-operated laundry facilities, and drink vending machines. The 24-hour front desk with luggage storage service ensures a hassle-free experience. Paid parking is also available on site for those arriving by car.
Prime Location near Popular Attractions
Located just minutes away from Shinjuku Gyoen National Garden and the Isetan Department Store, as well as direct subway access to the Ginza and Shinjuku areas, Citadines Shinjuku Tokyo offers a prime location for exploring the vibrant city of Tokyo.
Book your stay at Citadines Shinjuku Tokyo now for a modern and convenient experience in the heart of Tokyo.
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1 Room, 2 Travellers
Guest Reviews
Overall
8.6(1108)9/10 Loved our stay - highly recommend!
It was a good size, bigger than the average hotel in Japan. We had three suitcases and could move around the room. Likewise there was a comfortable gap between the beds which meant we each had our own sense of space ( unlike some hotels where they push the beds together). The room has a bar fridge, hot plate and microwave which was awesome to have and which we didn’t see other hotels offer. The staff were friendly and the hotel provided a good array of complimentary items and the room had lots of cupboard storage. The location is about 15 minutes walk from the heart of Shinjuku- but it is a straight, easy and safe walk. Also meant it was quieter at night away from the hustle and bustle. Still lots of little restaurants around the hotel ( and KFC) close by.
AlisonMar 30, 2025
10/10 Great place, great location, good nearby public transport and restaurant/ convenience stores!
The room was very clean. Room was cleaned everyday and done very well. The location was also good. There is a train station nearby, within a 5minute walk. Can catch buses nearby and close to a 7/11 and Lawson store. A few parks nearby, and a temple within walking distance. A nice neighbourhood in Shinjuku. Check in was seamless without issue. They allowed us to keep our luggages there before check in time while we explored around. The room space was just enough to open suitcases comfortably and walk around without being too squashed- room accommodated 2 adults and a child without issue. Lots of nearby restaurants.
SusanFeb 15, 2025
9/10 Great hotel, Highly recommend!
We loved everything about this hotel. The location was easy enough for us to walk to and from a few of the stations, and easy enough to get into main Shinjuku, we even walked down to Shibuya and Harajuku but that was a long leisurely walk. The Staff were great and friendly, being an ASR member meant we could get a later check out, and we were accommodated into our rooms straight away before check in as well. The room itself was quiet big for Japan, and the kitchenette was great, the cleaners did a great job as well. The Laundry facilities were great and convenient for us. Highly Recommend
CamilleApr 1, 2025
9/10 Great stay once again
Staff were very welcoming and helpful on arrival. Large room for Tokyo with huge bed, small lounge and kitchen which enabled us to eat in for some meals as well as go out to restaurants. While not right in the middle of Shinjuku it was only a short walk to all the “action” and meant that our local areas was relatively safe and quiet. There were a couple of convenience stores close by so easy to pick up a few items. Useful to have laundry facilities on the ground floor. Have stayed here before and will stay again.
PeterMar 11, 2025
8/10 Very good
Great location and good facilities. Close to the center of Shinjuku, with great supermarket nearby and many eateries. The room was equipped but has a dormitory feel. My room faces the back with weird windows configuration, which was slightly prison - like. Gym was functional but very small. Laundry worked well, free coffee at the lobby, also a good space to have a meal. Rooms was just a bit tight, couch is small and only comfortable for 1 person, table is tiny. Overall it's very good value with many amenities.
TinApr 10, 2025
9/10 Comfortable Stay in Quiet Part of Shinjuku.
Citadines Shinjuku offers a convenient stay in a quieter part of Shinjuku, close to the vibrant hub, with nearby restuarant's, shops and train stations. The rooms are generously sized (by Japan standards), with comfortable beds. The reception staff were helpful, particular Alesandro's with his local recommendations. The lobby area offers guests filtered water and a coffee machine, made the stay even more comfortable.
MichaelMar 9, 2025
9/10 Good, comfortable hotel in good location for central Tokyo
Lovely spacious, well furnished and equipped room in good location in Tokyo. We didn’t book breakfast with our room as we wanted the flexibility to go elsewhere on days where we had tours booked however, the breakfast price was good value for those days where we wanted that option.
RoderickApr 12, 2025
9/10 Amazing service & fantastic base from which to explore Tokyo from.
The key for us were the staff. They were incredibly warm and welcoming. Friendly and no request was a problem. The hotel was well situated with easy access to the city via a number of methods ie; walking, taxi or train. It had super amenities including a breakfast option (for a small fee) and always free coffee and water in reception. We would definitely stay here again.
DavidFeb 15, 2025
9/10 For a family visiting Tokyo for a week for the marathon, we had a wonderful stay. Highly recommended
Friendly and helpful staff with very good English. Nice breakfast buffet. Very good location only a few minutes from 2 metro lines. There is a 7-11 and Lawsons just outside the door. Laundry facilities in the hotel are a bonus also.
MichaelMar 7, 2025
9/10 Lovely, spacious studio in a quiet area of Shinjuku
Spacious studio apartment with a great gym and lovely staff. The laundry room was a bonus too. Right next to a 7-11 and a 15 minute walk to Shinjuku train station but only a 6 minute walk to the nearest subway station.
KristinaMar 6, 2025
10/10 Exceptional
Staff were lovely and spoke great English. Room was a good size and easily fit a cot for our 1 year old. Reception supported with luggage forwarding.
JoshuaMar 11, 2025
8/10 Very pleasant stay in a great location. Room was very comfortable and staff were exceptional.
Location was great, not far from the action but not right in it to hear the noise. Easy to find and not far from Shinjuku gyeonmae train station. Staff was excellent from check in to check out. Room was very comfortable. Great amenities.
LindaMar 27, 2025
6/10 Pleasant stay.
The coin laundry downstairs was super handy. The room was pleasant in size. Bed was very comfortable. Good location near subways and some restaurants and cafes in close proximaty. Staff were friendly and very helpful.
ChiareneMar 19, 2025
9/10 Great apartment style hotel near subway in E Shinjuku
Terrific location near subway station and Shinjuku Gyoen National park. In the quiet eastern part of Shinjuku. Lots of restaurants in laneways nearby plus 7/11 and Lawson too. Studio Apartment was not huge but large enough. Choose larger Executive Double. Breakfast available was good and well priced.
ElaineMar 15, 2025
9/10 Great place especially for families
Good location. Close to useful convenience stores. Very helpful staff who helped with organising transfers and luggage transport. Offered a good breakfast - expensive compared to other Japanese meals but very convenient. Laundry room was very useful too.
JulieFeb 8, 2025
9/10 Incredibly comfortable stay with fantastic location. I would stay again
After two weeks in Japan and four previous accommodations - arriving at the Citadines was the best. The beds were incredibly comfy, and the space in the room was fantastic.
GeorgiaMar 3, 2025
10/10 Great location on quite side of Shinjuku
The bathroom floor had an odor. Needs to be replaced. Beds were very comfortable. Staff member Mr. Yamamoto was very helpful. Would stay here sgain.Quiet side of Shinjuku with lots of small restaurants nearby. Combini is 2 doors down. Large grocery store is across the street
DaleApr 8, 2025
10/10 Excellent value for the price. Very spacious.
Really enjoyed how spacious the suite was. Not too far of a walk from the train station and a 15 minute walk from the Shinjuku station. Multiple Conbinis around.
RoshniApr 24, 2025
10/10 Best Tokyo stay!
Laundry, gym. Spacious room size compared to Japanese standards. Didn’t use kitchen hot plate but helpful to have utensils and plates for snacks we brought back. Walking distance to small street with restaurant options and Marunouchi subway stop
LaquishaApr 5, 2025
9/10 Great hotel in a convenient location.
Beds were comfortable and so were the pillows. They had a gym and staff were very polite and helpful. Great Italian restaurant recommenedation as well.
BronnebergApr 12, 2025
8/10 Quiet & Convenient
Located in a quieter part of Shinjuku & booked 2 rooms - Studio Double & Twin after making mistake a few years ago of booking a 'Family' room at another Shinjuku hotel which crammed in 4 beds with barely enough space to swing a cat or just opening a suitcase! Anyway the Studio is more akin to a serviced apartment with kitchenette, cutlery & crockery which was a bonus. The room is smaller than the photos but with the wash basin on the outside of the bathroom which was odd with the kitchen sink also nearby. Could have saved the space by including the basin into the bathroom & making the bedroom space much larger. Theres a small couch which doubles as a suitcase table. Bathroom consists of japan standard heated seat bidet toilet & bath/shower which is a safety hazard for the elderly. WIFI is unsecured but good speed. Washing machines & dryers are located on the G/F and coin operated with 100Y coins plus vending machine with 500ml Sapporo beer! the restaurant is small & breakfast can get busy so expect to queue for a table. The breakfast was a small selection with traditional rice, miso & fish always available but western dishes are not as expected. Bacon is sliced exactly the same shape & not crispy fried while the bread is a quarter the size of a normal loaf. Theres usual cereals & fresh fruit but do try the miso - delicious! The subway is a 5min walk down a side street which is full of delightful restaurants & eateries, all at around 1000Y per dish. At the end was the Shinjuku Gyoen National Garden which offers some greenery and open space. Would stay again.
717eddieyJan 28, 2025
10/10 Citidines Shinjuka Japan
Citidines Shinjuku Japan is in an ideal location, within walking distance to main shopping in Shinjuka together with the station. Rooms were quite big considering Japanese standards. Staff were happy, engaging, and willing to assist in any way. Great place to stay!
VicAustMar 16, 2025
10/10 Great multi lingual staff. Shinjuku is a great area of Tokyo once you manage to find your way out of the station!
Plenty of space in well designed room. Good value breakfast. 20 minutes walk from Shinjuku station. Close to Shinjuku gyoen.
JohnApr 16, 2025
10/10 Quiet, Comfy, cosy and clean.
Quiet, Comfy, cosy and clean.
JamesApr 4, 2025
9/10 Perfect place to end our trip to Japan.
Great location close to metro and buses. Beautiful clean and very spacious for Japan. Hotel staff was very helpful and accommodating.
DaisyApr 23, 2025
6/10 Good location
Great location, good size room. Horrible breakfast room and offering, especially because they did not refill often or at all. (And that was around 8.30 am )
MarcoApr 2, 2025
10/10 Exceptional
Good size room for Japan. Easy walk to 2 train stations. Staff were very friendly and accomodating. Very comfortable room for 2 people
JoanneMar 24, 2025
7/10 Good
Great location, tiny room but that’s typical Japan hotels.
Adrian&amandaApr 13, 2025
10/10 Great space for a family of 3. Clean, spacious, and a short walk to the train.
Clean, comfortable and spacious.
HiranoApr 6, 2025
10/10 Great location. Near Shinjuku Gyoen. 20 minutes walk from station.
Big rooms. Good breakfast. Helpful staff.
JohnApr 22, 2025
7/10 Good value for money, Don't pay extra for breakfast
Room was comfortable and clean.
OlwynApr 20, 2025
9/10 Superb
Great size of room for Tokyo with kitchenette. Easy walk to 2 stations and a main areas of Shinjuku
JoanneMar 30, 2025
7/10 Good
Very comfortable and quiet rooms that were well appointed
ElizabethApr 23, 2025
9/10 Very enjoyable stay in a great location
Laundry facilities, complimentary coffee, all round good vibe
MihaereApr 2, 2025
8/10 Very good
The room size was small and the location was away from the train station
TarunMar 31, 2025
8/10 Very good
Location, room size, and super friendly staff. Good value
ConstantinosApr 17, 2025
8/10 Nice stay in Shinjuku
Location, Staff and accessability to Train station
HarrisApr 12, 2025
9/10 Superb
Amazing all round! Big rooms, great staff and good location
ShaiApr 17, 2025
10/10 Comfortable, easy, lovely.
Rooms, breakfast, staff
ShannonApr 24, 2025
10/10 Exceptional
staff is great rooms are also 👌
JjevApr 16, 2025
3/10 Never Again!!
Nothing
KennethApr 2, 2025
10/10 Exceptional
Good location, comfortable
EvgenyApr 5, 2025
10/10 Excellent
The location is perfect.
FaraApr 4, 2025
10/10 Exceptional
V.dianneApr 23, 2025
10/10 Exceptional
GaiaApr 15, 2025
10/10 Exceptional
ShiroApr 1, 2025
10/10 Exceptional
IvanMar 29, 2025
10/10 Exceptional
TomislavMar 22, 2025
8/10 Very good
VerineApr 24, 2025
8/10 Very good
RitaApr 12, 2025
8/10 Very good
OdetteApr 11, 2025
8/10 Very good
JosephMar 27, 2025
8/10 Very good
MadisonMar 23, 2025
5/10 Passable
KiranMar 24, 2025
9/10 Superb
MarkApr 22, 2025
9/10 Superb
JoanneMar 30, 2025
9/10 Superb
AlinaMar 25, 2025
7/10 Good
EvyMar 30, 2025
10/10 Gem of a Hotel
This place is a blessing. Rooms are spacious and that small kitchen unit is such an unique idea. Makes life so simple for people with kids. The location is perfect - only 8-9 mins away from the station and 10 seconds away from the bus stand. Every place is located so close. Loved the room comfort and the free coffee at the reception. There are so many places around to eat, shop etc. Its just lovely. But that's not the best part of this hotel.
It is the staff. Right from the moment you enter, you feel at home. They are a set of most lovely staff. We forgot a suitcase at Narita when entering Japan. We realized it after we reached the hotel. We asked them if we could do anything about it. We were there for 4 days and we saw the tremendous efforts put by the staff, especially the lady at the front desk. They were onto it as if they had lost their stuff. It was so heartwarming. They ensured we got our suitcase while leaving Tokyo.
This is not a hotel. Its gonna feel like home. The gym is cute, does the trick. So close to the Gyoen park, shinjuku etc. Got for this one,. loved it!
shrutijha2002Nov 15, 2024
10/10 Great hotel with everything you need for short or long stay
I liked the location of this hotel.
Check in staff were helpful and spoke English. The rooms were spacious and very comfortable. All the amenities are available. I highly recommend. There is also a gym which is a bonus along with free coffee in foyer.
coley_saffaJan 11, 2025
10/10 Spacious and full amenities. A great comfortable stay!
My room has all the facilities I needed, including kettle, microwave, and even a hot plate! It was also very spacious compared to everywhere else I stayed in Japan.
DylanFeb 26, 2025
10/10 Simple, clean, and accommodating
Simple, pleasant accommodations. Comfy bed and had everything we needed. Very clean and the staff were helpful. It’s close enough to everywhere we went but in a quiet location. Room was plenty big for all the stuff we bought while in Shinjuku 😏
torsl965Feb 2, 2025
9/10 A good base from which to explore Tokyo and surrounding area.
The room is spacious by Tokyo standard. Room is clean, heater is adequate. Hotel staff friendly and helpful.
ZoeMar 11, 2025
10/10 Wonderful room, staff and location. Will definitely stay here again!
Very helpful and friendly staff. Spacious room for Tokyo, for 3 ppl comfortably. Will definitely return! Not sure if the train station is near by, but no problem for us bc we took taxi most of the time.
MichelleFeb 12, 2025
8/10 good location and lots of restaurants nearby
good location and staff are friendly
KelleyMar 16, 2025
9/10 Convenient and well equipped
Laundry room, the gym, the free coffee and water, the nice staff. The kitchenette with simple cooking tools was helpful, too
SamMar 3, 2025
10/10 Very recommendable. Good location and clean.
Location was perfect. Metro, clubs, bars and konbinis were walking distance. They also clean your room very good. Staff was friendly.
HuuMar 4, 2025
7/10 Nice clean location in Shinjuku. Short walk or Uber to the main areas and nice to be close to the beautiful park.
Convenient location close to a beautiful park. Clean room with nice little kitchen and seating area.
JohnMar 5, 2025
7/10 Large room, could be better for the price
Large room for Tokyo
DanielFeb 22, 2025
10/10 I like the hotel as the bed and pillows are comfortable.
Comfortable and walking distance to many convenient shops and shops
PutriFeb 17, 2025
10/10 Exceptional
Our room was spacious and spotless, and the location was just a few minutes' walk from Shinjuku Station.
NelemsonFeb 17, 2025
9/10 Great value atay
Excellent location and facilities for Tokyo Marathon. Friendly helpful staff and very clean
VickiMar 6, 2025
8/10 Very good
Clean, comfy and easy to get to. Can’t ask for much more. Good shout
DavidFeb 8, 2025
9/10 Very good fore short stay
Convenient . Staff were nice
ArmandoMar 1, 2025
9/10 Excellent stay in Shinjuku
Location Staff Rooms
HarrisFeb 13, 2025
8/10 Very good
Comfortable beds
IsaacMar 11, 2025
10/10 Exceptional
MichaelMar 22, 2025
10/10 Exceptional
SusanMar 14, 2025
10/10 Exceptional
KeithMar 12, 2025
8/10 Very good
MehmetMar 9, 2025
8/10 Very good
ErikMar 1, 2025
8/10 Very good
BrittanyFeb 19, 2025
8/10 Very good
HerbertFeb 12, 2025
8/10 Very good
NadineFeb 11, 2025
5/10 Passable
AbdulazizMar 11, 2025
6/10 Pleasant
AndrewFeb 24, 2025
9/10 Superb
LauraMar 20, 2025
9/10 Superb
ReiMar 10, 2025
9/10 Superb
SueMar 10, 2025
9/10 Superb
PoMar 10, 2025
9/10 Superb
PoMar 10, 2025
9/10 Superb
PiusMar 6, 2025
9/10 Superb
Martin-muirFeb 27, 2025
9/10 Superb
ThomasFeb 18, 2025
9/10 Superb
OnurFeb 15, 2025
9/10 Superb
OnurFeb 15, 2025
9/10 Superb
JuddyFeb 13, 2025
9/10 Superb
DeborahFeb 13, 2025
7/10 Good
AmyFeb 28, 2025
7/10 Good
ZoeFeb 20, 2025
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All Amenities
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Face masks for guests available
24-hour security
Security alarm
Thermometers for guests provided by property
Key card access
Television in common areas
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Covered parking
Garage
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House rules
Check-in
03:00 PM
Check-out
11:00 AM
Cancellation policy
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.