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Civic Hotel, Autograph Collection

13475 Central Avenue, Surrey

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Good

553 reviews

8.5/10

Luxurious Amenities
Featuring a seasonal outdoor pool, hot tub, and fitness center, our property in Surrey offers the perfect blend of relaxation and wellness. Valet and concierge services ensure a seamless stay for our guests.
Elegant Rooms
Each room is equipped with a flat-screen TV and a private bathroom for your convenience. Enjoy the comfort of plush bathrobes, complimentary toiletries, and a hairdryer during your stay with us.
Gourmet Dining
Indulge in delicious meals at our on-site Dominion Bar + Kitchen offering a variety of dining options from breakfast to dinner. Need a caffeine fix? Visit our cozy coffee shop for a perfect brew.
Experience the epitome of comfort and luxury at our hotel in Surrey. Book now for an unforgettable stay!

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Popular Amenities

Air conditioning

Swimming pool

Luggage storage

Choose rooms

May 15th – 16th 2026

1 Room, 2 Travellers

8.5

553 reviews

H5677YItonys

Business · November 2025

8/10

I can't say enough good things about this hotel. I stayed here on an extended business trip in the fall of 2025. What a surprise to find such an exceptional hotel in Surrey BC of all places. The roo...I can't say enough good things about this hotel. I stayed here on an extended business trip in the fall of 2025. What a surprise to find such an exceptional hotel in Surrey BC of all places. The rooms are well appointed. Housekeeping staff were fastidious. Food in the Dominion Bar+Restaurant was some of the best hotel food I've had anywhere. The front-of-house staff knocked it out of the park. The only thing keeping me from awarding 5 stars is the absence of any convenience store on-site.Show More

Family With Children · November 2025

7/10

The staff was friendly and willing to help.The staff was friendly and willing to help.

acuswort

Business · May 2025

10/10

Let me start off my saying my stay was excellent and would absolutely return again in future. Arrival was quick and easy. I was a bit early but they were still able to check me in to a room. They eve...Let me start off my saying my stay was excellent and would absolutely return again in future. Arrival was quick and easy. I was a bit early but they were still able to check me in to a room. They even upgraded me to a corner king. Now here’s where it could get decisive. The room I was assigned is 814, the corner facing the SkyTrain station. For those who are light sleepers this room will be noisy for you in the evenings until the trains end for the day around 1 am. If you’re a train/public transit foamer, this room is a dream with direct views of the trains coming and going. I had no issue with the noise and slept soundly through the night. If you’re the light sleeper type, make sure to ask to be in a room facing AWAY from the SkyTrain, or at lest above the 9th floor or so. The room was clean and in good shape. It was plenty of room for a single business traveller or even a couple. I will note there’s not a lot of storage so if you have large bags it could get a little tight. Bathroom is clean and the shower is extremely spacious. I will note however you may wish to bring your own shampoo and conditioner. The ones provided were not good on my hair. Honestly, I suspect someone accidentally filled the conditioner with hand lotion because that was the scent and feel. If you do use it, be careful not to slip in the shower as it makes the floor quite slippery. The bed was decently comfortable and pillows were not a thin whisper of cushion pretending to be pillows. That’s a bit of a rarity in my experience and was appreciated. Bonus points for not being feather pillows. There are plugs on either side of the bed so you can charge your phone overnight, but only one side has usb ports. Noting all the built in ports are type A. Waiting to finally see a place with type C ports. Like many hotels, this one has the chrome cast option to cast your own streaming services on. I do like how it actually worked here as a few hotels I’ve been to lately it just refuses to work. The he wifi was fast enough and reliable to watch shows in the evening and get some work done. There’s a few little extras in the room that are well thought of. There’s two robes in the closet if that’s something you’d use. Also, being Vancouver area it rains a lot, so there is an umbrella as well for you to use but don’t forget to put it back or they’ll charge you for it. Free filtered water provided in the room in refillable glass bottles which the staff replace daily is a great way to provide the benefit without a bunch of plastic waste. All in all, a good stay in my experience. If you need the convenience of being close to the SkyTrain without the high cost of a Downtown Vancouver hotel, this is a great option.Show More

pamh309

Family · July 2025

6/10

I’ve just spent 3 night at this hotel with the family. I would say overall I was disappointed with the say. Cons: (1) value for money not there. (2) the King room we booked was so small that there w...I’ve just spent 3 night at this hotel with the family. I would say overall I was disappointed with the say. Cons: (1) value for money not there. (2) the King room we booked was so small that there was barely any space around the bed to move. (3) our family ended up with rooms on the 5th floor which has a sky train directly outside the windows so every 1/2 hour train passengers peer into your room… how is this even allowed??? Plus the noise from the train was an issue for sleeping. (4) no amenities in the room … not even a shower cap. Bare minimum of soap/shampoo provided. (5) Housekeeping leaves before 4.30pm so if by chance you had a late night and need your room cleaned later in the day, it’s not possible… again, for the price they charge this should not be the case.Show More

Empress Madani Palace Hotel, Surrey

12788 Ross Place

Newton 2-bedroom Suite, Surrey

12880 69 Avenue

Amenities

General

Non-smoking rooms

Air conditioning

Non-smoking throughout

Front Desk Services

Luggage storage

Express check-in/check-out

Currency exchange

Concierge service

Cashless payment available

Front desk (limited hours)

Express check-in

Accessibility

Lift / Elevator

Facilities for disabled guests

Wheelchair accessible

Lower bathroom sink

Internet

Free wired internet

Internet access

Transport & Parking

Electric bicycle charging station

Covered parking

Electric bicycle charging station

Pet-Friendly

Pets allowed

hygiene

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Shared stationery like menus, pens are removed

Guest room sealed after cleaning

Bulk dispenser for toiletries

Fitness & Gym

Fitness facilities (surcharge)

Pool Facilities

Swimming pool

Heated pool

Pool sun loungers

Exercise/lap pool

Restaurant & Bars

Restaurant

Room service

Coffee Shop on site

Fruits

Food delivered to guest room

Delivered food - securely covered

Vegetarian menu options available

Games, Entertainment & Media

Television in common areas

Cleaning Services

Ironing service

Guests can opt-out any cleaning services during stay

Business & Work

Fax/photocopying

Invoice provided

Reception hall

Outdoor Activities

Swimming nearby

Rooftop garden

Safety & Security

Safety deposit box

Staff adhere to local safety protocols

Fire extinguishers

First aid kit available

Smoke alarms

CCTV outside property

Access to health care professionals

Face masks for guests available

24-hour security

Security alarm

Key card access

Additional Amenities

Wine release events

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House rules

Check-in

N/A

Check-out

12:00 PM

Cancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

FAQ

Civic Hotel, Autograph Collection doesn't provide a hotel-wide check in time, and you're expected to check out by 12:00 PM.

Civic Hotel, Autograph Collection's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

Yes, breakfast is included with some of the rooms. However, some rooms include breakfast with an extra charge. Make sure to select your preferred meal option when selecting your room. Subject to availability.

Yes. This hotel provides free wifi connectivity along with your rooms.

Yes, parking is available at this hotel. Charges may apply depending on the room type or parking option. Please check parking availability and pricing during room selection.

Yes, pets are allowed at this hotel. Additional charges and restrictions may apply. Please check the pet policy while booking or contact the hotel for more details.

Yes, children can stay at this hotel. Family-friendly rooms and amenities may be available. Some extra charges may apply depending on room configuration and the age of the children.

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8.5

553 reviews

H5677YItonys

Business · November 2025

8/10

Family With Children · November 2025

7/10

The staff was friendly and willing to help.The staff was friendly and willing to help.

Civic Hotel, Autograph Collection

Good

553 reviews

Show More

Popular Amenities

Choose rooms

May 15th – 16th 2026

1 Room, 2 Travellers

553 reviews

H5677YItonys

8.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

7/10

acuswort

10/10

pamh309

6/10

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Empress Madani Palace Hotel, Surrey

12788 Ross Place

Newton 2-bedroom Suite, Surrey

12880 69 Avenue

Amenities

General

Front Desk Services

Accessibility

Internet

Transport & Parking

Pet-Friendly

hygiene

Fitness & Gym

Pool Facilities

Restaurant & Bars

Games, Entertainment & Media

Cleaning Services

Business & Work

Outdoor Activities

Safety & Security

Additional Amenities

Show More

House rules

FAQ

553 reviews

H5677YItonys

8.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

7/10

acuswort

10/10

pamh309

6/10

You Might Also Like

Empress Madani Palace Hotel, Surrey

12788 Ross Place

Newton 2-bedroom Suite, Surrey

12880 69 Avenue

Amenities

General

Front Desk Services

Accessibility

Internet

Transport & Parking

Pet-Friendly

hygiene

Fitness & Gym

Pool Facilities

Restaurant & Bars

Games, Entertainment & Media

Cleaning Services

Business & Work

Outdoor Activities

Safety & Security

Additional Amenities

Show More

House rules

FAQ

8/10

8/10