8/10 Lovely hotel overall, we had a wonderful visit to London.Staff are exceptional, polite, friendly, helpful. Location perfect for walking to Westminster, Covent Garden etc. Shower was lovely, nice shower and hair products, room clean and nicely appointed. Complimentary mini bar a nice touch with soft drinks and snacks. We overlooked The Strand so the view was good. Definitely order breakfast from the menu rather than the buffet, excellent poached eggs etc.
Loved the lights up the staircase at night!
Birthday chocolate cake a lovely surprise! 😊
SusanApr 18, 2025
8/10 Not quite perfect, but good.The staff were great, very friendly and helpful. Great location, right next to the train and tube station. The bed was huge and extremely comfortable so we slept really well. The room was well insulated and quiet. And the food at dinner in the restaurant was very good, as was the service.
LuguslunaApr 21, 2025
10/10 ExceptionalThe hotel was great, beautiful building and a comfy, large and clean room. There is a Starbucks inside the hotel. The bar was nice. The afternoon tea was absolutely amazing. The location right next to Charing Cross Station was great, too, for a short city trip. Unfortunately, the night clerk at the reception was unfriendly and unhelpful. He gave off the impression that the guests were a nuisance and that he would very much prefer to not be talked to during his shift though that’s his job as a receptionist, even if it's the night shift. He also did not treat the cleaning/ room service staff respectfully.
PhilineApr 15, 2025
10/10 Great hotel in a great location!I was upgraded to a family suite, the room was incredible. It was perfect for my daughter and I for my birthday weekend. The location is a few minutes walk away from the Kit Kat club where we were seeing Cabaret. There is even a Starbucks in the hotel! The room and room service were great, the beds comfy, it was a wonderful space. The staff at reception are incredibly welcoming and organised. They managed so many guests coming in with ease. There were an absolute pleasure, checking in and checking out.
DebbieMar 28, 2025
5/10 Passable, but I won’t come backNice little touches (cake for my son's 5th birthday, balloons and teddy bear). As for the location, it's very central, but you have to accept the noise of the station and the metro.
The breakfast was good, you have almost everything.
The room was not very clean when we arrived and the next day they hadn't made the bed or clean the bathroom... When you pay more than 400€ per night, you expect more...
ShaneseApr 13, 2025
5/10 Room did the job and certainly wasn't unpleasant. But a little pricey for what I got.Powerful shower
Reasonable bed
Good breakfast selection
Excellent location
StephenMar 16, 2025
8/10 Very good overall experience. Will stay again.Central location. Good room, well appointed. Excellent bed. Restaurant in evening was good - excellent meal.
MonicaApr 5, 2025
9/10 Great hotel, great locationRoom was great, upgraded room. Little extra touches like free mini bar with water, coke, and crisps, popcorn and sweets. Nicely decorated and clean and comfortable.
DarrenMar 26, 2025
10/10 Staff and positionThe position, which was in easy walking distance to the attractions we were interested in. The staff were so friendly and accommodating. Old world charm but very clean with essential amenities. The breakfast offered a good range of options catering for all tastes and was very good. Again the staff at breakfast sitting were welcoming and happy.
PeterApr 14, 2025
10/10 A charming hotel kept in good condition with a relaxed atmosphere.We asked if our room could be made available early and it was so we were able to leave our cases in the room and set of for the Theatre. They upgraded our room. The evening meal was very enjoyable in a relaxed asmoshere. The breakfast was good.
RonaldMar 21, 2025
8/10 Will def use againLocation is perfect for Central London and transport if further afield needed. Very clean rooms and arguably the best shower in the history of amazing showers. Staff attentive and friendly. Bar very cozy with a good selection of cocktails. Perfect for rounding off days spent touristing
AndyApr 21, 2025
10/10 A very pleasant weekend stayWas treated to a room upgrade upon arrival. Complimentary tea, coffee, soft drinks, biscuits and sweets were much appreciated. En suite was spacious. Breakfast was good and plentiful.
KeithMar 23, 2025
10/10 Brilliant couple of daysPerfect location for theatres. Great staff, extremely helpful and very friendly. It was a pleasant surprise to stay in a hotel that did not look liked it was tired and in need of refurbishing.Nice size room- perfect. Food was really good as well 5*
PeterApr 4, 2025
8/10 Great hotel with great location.Room was ready early, always a good start.
Lovely smell as you enter hotel.
Room was clean
Breakfast was amazing.
Great location 😊
CarolMar 22, 2025
8/10 Great staff and locationThe first room had a slight smell but staff were very helpful and moved us to another lovely room. Breakfast was lovely and staff again attentive. Great area - near Trafalgar square
JulieApr 10, 2025
8/10 Relaxing stay - would love to returnLocation could not be better! Very comfortable room with recently done decor including fresh modern bathroom. Breakfast in a beautiful dining room.
Chpdan00182Mar 10, 2025
5/10 Passablelocation is great ,hotel is great ,drinks bar and service is great, rooms are good.
ClaireMar 14, 2025
8/10 Great overnight location right on top of train station. Convenient and comfortableLocation, size, cleanliness and it had a great buzz
JoanneMar 22, 2025
10/10 Fantastic location and wonderful staff.Breakfast is exceptional. Room was adequate and location of room was adequate.
GardnerApr 13, 2025
10/10 loved it , loved it , loved it!!room as great , hotel was brilliant .. location fantastic.. food amazing .. what's not to like !!
ChrisMar 21, 2025
10/10 Perfect location and accommodation A*The room was spotless, facilities in room were excellent - shower was wonderful. Staff could not have been more helpful or kind and the aroma through out the hotel was divine.
MaryMar 30, 2025
5/10 PassableFantastic breakfast! Nice room wuth powerful shower
KaneMar 17, 2025
10/10 ExceptionalWe had a wonderful experience for Sarah's 50th Birthday. We upgraded to a suite and it was amazing. The location was perfect for the Theatres and all the attractions. Breakfast was also fantastic
PhilMar 28, 2025
9/10 Excellent luxurious hotel, perfectly located to all the main tourist spots and transport links.Location was perfect and hotel was excellent quality, much better than I’d anticipated
HelenMar 23, 2025
9/10 Nice hotel with perfect locationPerfect location, nice breakfast and helpful staff.
ValtersMar 10, 2025
10/10 ExceptionalExceptional staff all throughout the hotel, amazing rooms, perfect location to experience the heart of London. Easy check in and check out, would definately reccomend
AngeMar 16, 2025
10/10 ExceptionalFood excellent, comfortable rooms ,very clean ,bar lovely with helpfully staff .I've stayed here 3 times never disappointing.
StuartApr 15, 2025
5/10 PassableVery convenient location.
BorisApr 14, 2025
10/10 Weekend getawayThe fact that that is was 4min walk from Charing cross station & very central to other attractions
JeffMar 10, 2025
7/10 ConvenientLocation
Helpful receptionist
Extended checkout to shower after Half Marathon
Quiet
LisaApr 13, 2025
9/10 LovelyLocation , beautifully decorated , staff attentive
DonnaApr 22, 2025
8/10 Very goodVery spacious and beautiful, with amazing staff
JoaoMar 30, 2025
10/10 The Clermont Charing Cross is the best call to LondonWonderful hotel!
Everything is perfect (staff,room,building,cleanliness,location …)
GuillaumeMar 10, 2025
8/10 Amazing stay, great value for moneyThe room was great and the heating in the shower was nice
OmriMar 10, 2025
10/10 One night overlay with plane - hit a show - walked areaThey upgraded my room - helped with tube instructions - amazing staff and wonderful room
StephanieApr 14, 2025
10/10 Excellent service food and locationFirst trip since a road accident and been a honeymoon . Hotel went beyond helping and making it special .
ClaireApr 14, 2025
10/10 ExceptionalFriendly staff, comfortable rooms and excellent location
PhilippaMar 23, 2025
10/10 ExceptionalLoved the big bright and clean room. The “goodies “ were a nice surprise.
The location was ideal for us. Would stay again.
SueMar 31, 2025
10/10 PerfectIt was just great. Great location, great bar with great attentive staff, great room, great reception staff. Just great
KarenMar 17, 2025
9/10 Celebrating diamond wedding anniversary where we spent our honeymoon. Very enjoyable.All good from arrival to check out
WilliamApr 10, 2025
8/10 Love the location, nice hotel.Great Location, good size rooms, very friendly staff. Next door to the tube.
ShaneMar 22, 2025
10/10 LuxuriousLiked location, swanky interiors, bathrooms, beds
Disliked nothing though expensive but worth it
JennieMar 29, 2025
8/10 Wonderful locationLocation was excellent. So central to everything. The room was comfortable and clean
AlisonMar 15, 2025
9/10 terrific location and make sure to take breakfast out on the balconyfantastic breakfast
XigMar 11, 2025
9/10 A really welcoming hotel, a haven in a busy central locationWonderful location, very comfortable too
HilaryMar 16, 2025
6/10 PleasantGreat location and staff
LaurenceMar 17, 2025
9/10 SuperbLovely hotel I had a room on the top floor, great view of London, very comfortable bed
DonaldApr 16, 2025
10/10 One of the best hotels Ihave stayed at.The staff, hotel, and location were exceptional!
DebbieApr 16, 2025
8/10 Excellent hotel in a great location.Good staff, great location.
RobertMar 11, 2025
7/10 Good apart from uncomfortable bedClean, reception staff friendly
GillMar 30, 2025
8/10 Very goodright on the subway station, so no need to pay for taxi to/from airport
YanivMar 30, 2025
9/10 Amazing location near Trafalgar Square, confortable roomAmazing breakfast room
CarolinaMar 20, 2025
9/10 SuperbGreat location
IanMar 24, 2025
10/10 A lovely one night stayLovely hotel
Lovely staff
KevinApr 3, 2025
10/10 Perfect.Great location. Clean and comfortable
JonathanMar 10, 2025
10/10 PerfectLoved everything about the property
CatherineApr 11, 2025
9/10 SuperbLocation, cleanliness, staff 👏🏼
AnnaMar 19, 2025
8/10 Very goodLocation
LouisMar 27, 2025
10/10 ExceptionalVery kind stuff.
BarbaraMar 24, 2025
10/10 ExceptionalNothing
NoaMar 30, 2025
10/10 Exceptional
EmilyApr 21, 2025
10/10 Exceptional
NewburnApr 20, 2025
10/10 Exceptional
AshleyApr 20, 2025
10/10 Exceptional
O'connellApr 14, 2025
10/10 Exceptional
KathleenApr 9, 2025
10/10 Exceptional
VanessaApr 5, 2025
10/10 Exceptional
McmurrayApr 4, 2025
10/10 Exceptional
RyanApr 2, 2025
10/10 Exceptional
NoorMar 30, 2025
10/10 Exceptional
MaryMar 27, 2025
10/10 Exceptional
JanMar 25, 2025
10/10 Exceptional
FaresMar 23, 2025
10/10 Exceptional
CindyMar 23, 2025
10/10 Exceptional
LongMar 22, 2025
10/10 Exceptional
ShirleyMar 21, 2025
10/10 Exceptional
ShaneMar 21, 2025
10/10 Exceptional
RobbieMar 15, 2025
10/10 Exceptional
SalehMar 15, 2025
10/10 Exceptional
JaenMar 11, 2025
10/10 Exceptional
DesmondMar 9, 2025
8/10 Very good
NagendraApr 21, 2025
8/10 Very good
StephenApr 15, 2025
8/10 Very good
JuliaApr 10, 2025
8/10 Very good
JeanApr 10, 2025
8/10 Very good
CliveApr 5, 2025
8/10 Very good
NatalieMar 30, 2025
8/10 Very good
EmmelineMar 29, 2025
8/10 Very good
MichaelMar 24, 2025
8/10 Very good
DavidMar 13, 2025
8/10 Very good
GaryMar 10, 2025
9/10 Superb
AllenApr 23, 2025
9/10 Superb
CliveApr 21, 2025
9/10 Superb
KayApr 8, 2025
9/10 Superb
KateApr 7, 2025
9/10 Superb
MaryMar 29, 2025
9/10 Superb
AgileMar 27, 2025
9/10 Superb
MarcelleMar 24, 2025
9/10 Superb
KarenMar 18, 2025
9/10 Superb
ElaineMar 15, 2025
9/10 Superb
AynslieMar 14, 2025