Hard Rock Hotel New York
159 West 48th Street, New York
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Good
2144 reviews
8.8
Luxurious Accommodation in the Heart of New York
World-Class Amenities: Enjoy air-conditioned rooms, a fitness centre, free WiFi, and a restaurant at the 5-star Hard Rock Hotel New York. Indulge in room service, a 24-hour front desk, and unwind at the bar during your stay.
Comfortable and Convenient: Relax in rooms equipped with a flat-screen TV and a safety deposit box. Experience top-notch service and convenience throughout your visit.
Prime Location: Explore iconic landmarks such as Radio City Music Hall, Rockefeller Center, and the Museum of Modern Art, all just a stone's throw away. With LaGuardia Airport nearby, your journey to and from the hotel is a breeze.
Book your stay at Hard Rock Hotel New York now for an unforgettable experience!
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Popular Amenities
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Air conditioning
Luggage storage
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1 Room, 2 Travellers
Guest Reviews
Overall
8.8(2144)8/10 Birthday Celebration Trip
Visited 24-27 February with my 18 year old daughter to celebrate her Birthday. We could’ve booked a cheaper hotel but knew the Hard Rock brand has a high standard so expected this on our visit.
On arrival there wasn’t anyone to greet us or take our luggage for us, however arrived around midday and expected to drop our luggage and go and sightsee until our room was available. Was surprised that it was ready, was great to get in our room and shower before going out. Room was nicer and bigger than expected, the shower was perfect. Toiletries smelt delightful and didn’t even use what we took! Safe in wardrobe was easy to use, took a while to get the coffee machine to work but was a great addition to the room once working. Location was ideal for us, close to Rockefeller Centre and Times Square and many subway stations. On our first night was woken by the smoke alarm, was frustrating as been awake 25 hours due to travelling etc. thankfully was just a blip and didn’t go off again during our stay. The maid always left our room spotless and refilled water and coffee pods, definitely worth leaving a tip. Visited the Rooftop Bar just the once as under 21’s are not allowed in after 5pm, was a shame as a lovely bar and happy hour, lovely friendly bar tenders.
Little Italy Pizza Shop is only a couple of doors away, we loved the pizza and nothing at home has hit the spot since returning home!
We checked out in the morning and left our luggage with the bell boy, arrived back late afternoon and they couldn’t do enough for us. Hailed us a cab and placed our luggage in the boot. Had a nice stay and looking to return.
Only downside is, I’m still waiting for the deposit to be returned 15 days after I’ve returned home. I haven’t got an issue paying the deposit but not sure why it takes so long, especially as paid on a debit card!
PpoppMar 14, 2025
10/10 Good choice
We stayed at the Hard Rock Hotel after recommendations from friends and were really happy with our choice. It was close to a lot of the sights and attractions we wanted to see and just off Times Square. The Bell Staff were really friendly and helpful, 10/10. Our room was on the 30th floor, it was really quiet and generous in size even with our son sharing.
There were dressing gowns, bottled water, coffee making facilities and a fridge in our room also toiletries and plenty of towels in the bathroom. The beds were clean, comfortable and a good size.
The hotel and room were very clean and well presented.
Thank you for a lovely first trip to New York.
788arMar 17, 2025
8/10 Very good
The hotel was nice and clean staff was nice
LakeithaJan 29, 2025
8/10 Great stay
Location was prime! You could walk most places and area has a cool vibe. Safe as well. Extremely helpful Concierge (thank-you). Comfy bed, clean bathroom, nice staff.
CristinaFeb 17, 2025
10/10 Location, location, location. And great service is the icing on the cake!
Location is every thing and good service is the icing on the cake. The staff are great and welcoming, suites very spacious and amenities and roof top bar are all extra perks. Best value in the area a few blocks to most theaters and restaraunts. Have booked 8 weekends this year alone. Terrific place.
markjD7201BTMar 19, 2025
10/10 Exceptional
This hotel is absolutely stunning. The location is perfect, bang in the centre of Times square.
The staff were all very friendly and very courteous and professional. Our room was exceptional. We got a free upgrade to a king suite. It was large and comfortable with an amazing shower and very cosy bed.
We will definitely book again when we revisit New York.
MaireadMar 27, 2025
10/10 Hard rock hotel session staff
Our sever Sandro was exceptional and I think you should raise his salary and reward him for his attention to detail for customer satisfaction . We enjoyed our dinner immensely. I had the Cob Salad with grilled chicken , my Beau enjoyed the Maine Lobster roll along with a small Caesars Salad . Extremely satisfied….great flavors.”
tommK2492ANMar 16, 2025
9/10 Location location location
Sink is in main room and not located in shower /toilet area
All staff are amazing , door men are the best everyone welcomes you or bids you good day when you leave and arrive reception / check in team accommodating and when you call for anything from the room they provide you everything.
FuadApr 7, 2025
2/10 We will never return to this hotel. No privacy. Ridiculously priced and so disgusting couldn’t eat it.
Great location
DebbieJan 21, 2025
10/10 Sandro 🔝
Really good Sandro was our waiter perfect service the food was great so was all of the staff very friendly we ordered the burgers they were amazing the burrata was great too the staff was really funny and made us laugh and have a really good time overall it was great
R7674OVdiegomMar 17, 2025
9/10 Comfort at the heart of the city
Location is perfect if you want to be in the heart of the city. It la quiet at nights even tough it is next to the Times Square. Room is big enough with 2 queen beds. Room service is good , not very much like the breakfast menu
ElifApr 9, 2025
8/10 Very good
Your staff is amazing…especially the young man at the front desk who happened fl check us in and check us out.
IowaFeb 22, 2025
9/10 Superb
AndrewFeb 17, 2025
6/10 Functional without charm
The rooms were simple and clean. Staff were very nice when we had interaction
MelanieApr 14, 2025
10/10 Happy! Enjoy with my family!
Perfect service. Comfortable. Amazing location
LucyMar 26, 2025
10/10 Didn’t disappoint!!
The decor, cleanliness, comfort, and staff.
PhebeMar 18, 2025
10/10 Excellent place
Super nice place and super friendly staff
RolandoApr 6, 2025
10/10 Exceptional
Location. Neatness. Comfort. Staff.
BhowmickMar 12, 2025
8/10 Very good
Nice hotel, best location
OscarApr 13, 2025
10/10 A luxury fun hotel right in the heart of New York
The location of this hotel was perfect for Times Square. The theme of the hard rock hotel was fantastic with musicians outfits on display, plus some great music throughout the hotel foyer and lifts. The bedrooms are a perfect size for a couple, comfy beds, fab views, quiet. Each room has a theme - ours was Bruce Springsteen. All rooms have an Alexa, a huge tv, coffee machine, rainfall shower etc etc. Luxurious feel to the entire hotel. We will be back to stay here later this year. The rooftop bar is very beautiful with a real luxury feel about it. Cocktails very nice and the view on the outside part of this bar is amazing. All staff very helpful and friendly. Security is great too as lifts will only go up if you have a room card.
SarahFeb 10, 2025
1/10 Very disappointed with the service. Terrible!
DanJan 29, 2025
10/10 Ticked all the right boxes!
Did not use the facility.
EddieJan 23, 2025
8/10 Very good
Ligging & rooftop bar
SimoneMar 20, 2025
10/10 Exceptional
SashaMar 2, 2025
10/10 Exceptional
MichaelFeb 24, 2025
10/10 Exceptional
JohnFeb 17, 2025
10/10 Exceptional
KimberlyFeb 15, 2025
8/10 Very good
AndyApr 14, 2025
10/10 Exceptional
JamieFeb 12, 2025
8/10 Very good
StephenApr 6, 2025
8/10 Very good
BrunoApr 2, 2025
10/10 Exceptional
NabukeeraJan 27, 2025
8/10 Very good
CathrinaMar 23, 2025
5/10 Passable
BehradMar 27, 2025
10/10 Exceptional
LisaJan 16, 2025
10/10 Exceptional
BrunoJan 9, 2025
8/10 Very good
StevenJan 10, 2025
6/10 Pleasant
DavidFeb 17, 2025
9/10 Superb
LoganApr 10, 2025
9/10 Superb
AwdhahApr 7, 2025
9/10 Superb
MarcusFeb 10, 2025
1/10 Bad
MuratApr 9, 2025
7/10 Good location, poor communication with guests.
Good location
GrahamJan 6, 2025
10/10 The best.
This hotel was PERFECT, it was nothing but amazing. Although the rooms are a little smaller than i would have liked, they have made great use of the space, a good size wardrobe, amazing shower and bathroom and even a little sofa and chair to eat at. The bed was super comfy. It wasn’t loud, and we could see timesqaure from our window. Everything was just amazing.
JemmaDec 6, 2024
4/10 We should have stayed somewhere easier to get to/from.
Clean. Staff nice.
PhilipDec 27, 2024
10/10 I would highly recommend a stay at Hard Rock Hotel NY
Amazingly decorated for Christmas! We had a little trouble checking in with our cards but the gentleman was very nice and patient about it all.
DanielleDec 16, 2024
9/10 Great location
Location, location, location!
DrNov 12, 2024
8/10 Hard Rock Hotel you ROCK higher recommended. ❤️
Location, hotel, facilities, staff, just a great hotel to stay in, would gladly stay here again. Thankyou Hard Rock Hotel
BeverlyDec 29, 2024
9/10 Superb
People are always friendly. Downstairs bar great people.
MikeDec 8, 2024
9/10 Har to knock the hard rock
This is an excellent hotel in an absolutely perfect location.
The team are very attentive and helpful. Bar downstairs is brilliant with superb staff and lovely food
Thoroughly enjoyed our time here
MatthewDec 7, 2024
10/10 Excellent hotel, would stay here again, thank you
Everything - Great staff and hotel, very modern and clean.
Definitely would stay again and Would highly recommend
RossNov 25, 2024
5/10 Very misleading but hotel itself is clean and comfortable
It was a nice hotel, and was clean.
TiaonaJan 2, 2025
8/10 Great location and facilities are modern.
Very modern and clean, housekeeper was fantastic. Front desk has Gabriel, very professional and engaged.
EdsonJan 1, 2025
9/10 The hotel was excellent and in a fantastic location for easy access to all the tourist sites.
The breakfast choice and quality of food was excellent although perhaps a little expensive.
RobertJan 6, 2025
10/10 Amazing!!
Everything was beautiful and clean.
NiaJan 3, 2025
7/10 Good
The hotel staff where very good and polite.
ClairDec 10, 2024
10/10 Great hotel in great location
The vibe and the staff
Location perfect
The gentleman with Bell boys called Chester was particularly helpful
KatrinaDec 11, 2024
10/10 ill be back,,,,,for shore
the place was spotless,the men working the front door were amazing.
DanielJan 6, 2025
10/10 perfect
Staff very friendly in a city where people seemed to pride themselves on poor service and rudeness.
RichardNov 6, 2024
8/10 Very good
The location, in the heart of time square
EaydNov 21, 2024
10/10 Fabulous!
Great location, staff were helpful and the rooms were modern and clean. Comfortable beds
NaomiJan 6, 2025
9/10 Also loved the staff - very kind and attentive
Highly convenient, very clean and nicely designed
BeccaDec 13, 2024
10/10 A great location, helpful staff, a very comfortable room made our stay in NYC a wonderful time!
AnnetteNov 2, 2024
10/10 Perfect hotel, should be 5 stars
Very comfortable and clean room
JoãoNov 9, 2024
10/10 Very nice hotel located near the most popular attractions, friendly and helpful staff
PiotrNov 9, 2024
8/10 Excellent location
Clean. Good gym. Location.
AndreasNov 28, 2024
7/10 Good
Room service good
ChabanDec 14, 2024
10/10 Exceptional
The location and the decor
VijayNov 23, 2024
10/10 Enjoyable
Location and cleanliness
DanielJan 6, 2025
10/10 Very comfortable
NeelJan 23, 2025
10/10 Exceptional
GarciaJan 20, 2025
7/10 Good
Beautiful hotel in the best area to explore NY.
ElenaOct 28, 2024
10/10 10 puntos
La instalaciones en general son excelentes
BarveceOct 27, 2024
10/10 great hotel staff all very helpful
OliverNov 4, 2024
8/10 Very good
SaraOct 27, 2024
4/10 Disappointing
AngelosNov 11, 2024
10/10 Exceptional
MatthewDec 23, 2024
10/10 Exceptional
ChamileDec 23, 2024
10/10 Exceptional
DanielDec 14, 2024
10/10 Exceptional
LynneDec 13, 2024
10/10 Exceptional
DavidDec 12, 2024
10/10 Exceptional
JaneDec 7, 2024
10/10 Exceptional
LouiseDec 2, 2024
10/10 Exceptional
MireyaNov 28, 2024
10/10 Exceptional
MaximiliaNov 16, 2024
8/10 Very good
SimonJan 10, 2025
10/10 Exceptional
ArthurNov 11, 2024
8/10 Very good
SusanJan 5, 2025
10/10 Exceptional
ScottOct 30, 2024
8/10 Very good
LukeNov 12, 2024
6/10 Pleasant
MarshineeJan 6, 2025
9/10 Superb
JoelFeb 4, 2025
9/10 Superb
VascoFeb 3, 2025
9/10 Superb
AnupamJan 28, 2025
9/10 Superb
RaadJan 25, 2025
9/10 Superb
Johnny7717Jan 8, 2025
10/10 Exceptional
DanNov 6, 2024
9/10 Superb
Trero75Dec 21, 2024
9/10 Superb
ShirelNov 14, 2024
9/10 Superb
ValentinOct 28, 2024
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Amenities
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Non-smoking throughout
Shuttle service (additional charge)
Concierge service
Wheelchair accessible
Allergy-free room
Kid meals
Lower bathroom sink
Emergency cord in bathroom
Outdoor furniture
Fruits
Pet bowls
Visual aids: Braille
Auditory guidance
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Happy hour
Nightclub
Front desk (limited hours)
Express check-in
Free wired internet
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Concerts/live shows
Wine release events
Reception hall
Covered parking
Garage
Bicycle-friendly property
Vegetarian menu options available
Bulk dispenser for toiletries
Accessible shuttle
No accessible shuttle
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House rules
Check-in
03:00 PM
Check-out
11:00 AM
Cancellation policy
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.