5/10 Disappointed as I had stayed before and it was nothing like previous visitsI had stayed here before on 2 previous occasions which is why I chose this hotel again.
I was very disappointed as it was nothing like I had experienced before
VictoriaMar 4, 2025
7/10 Overall, a pleasant stay, maybe wait till the building works are done though.Our room was lovely, very spacious and a big walk in shower. The staff were so polite and very welcoming.
FrancescaFeb 18, 2025
4/10 DisappointedNot sure about the 5 star reviews, but Alice Feb 25 has it right. Difficult to find for a first time visitor behind extensive scaffolding, additional exterior signage is not difficult to add and would help. The ground floor is extensively boarded up and nothing like the photos the hotel uses, it’s a shame the hotel do not advise guests of this after 2 years. Boarding up continues on other floor levels. Internal signage is poor, found it difficult to locate the restaurant.
Tiny lifts and long queues at times
Room was generally clean but needs updating. Showers not particularly strong. Some staff members helpful others not so.
Good location, good choice at breakfast but at £27.50 each it should be.
V7971GSmarksMar 9, 2025
8/10 Very goodAll the staff we encountered were extremely friendly and helpful.
AnitaFeb 22, 2025
8/10 Very goodLocation is very convenient. Easy access for every place.
AshiraApr 18, 2025
2/10 Very poorLocation
KeoghFeb 14, 2025
10/10 Great Location, Huge RoomPerfect location. Right off the Royal Mile, we never had more than a 5 minute walk to the main attractions. Room was huge, beds were comfy, breakfast was yummy. It was the perfect spot for our few days in Edinburgh. Just be aware if you arrive at the Edinburgh train station, the hotel is basically right on top, but you have to either climb a lot of stairs, or do about a 7-10 minute walk around to get there.
507nicolagMar 17, 2025
7/10 Hilton overviewThe location was fantastic. I used the gym which I felt was a really good addition and had great equipment. Breakfast was very good too with a huge variety.
Evans-strangeMar 13, 2025
6/10 Not what you expect from a hilton hotelClose to the train station and things to do.
TraceyApr 23, 2025
6/10 PleasantThe excellent location
GabrieleApr 22, 2025
4/10 Great location - but no ambianceLocation is amazing !
It is on the North Bridge which means that the hotel is very close to both the old town and the new town.
That is really the best thing about this hotel.
GabrielFeb 17, 2025
3/10 Let down by misleading informationFriendly staff, location, breakfast
MarkMar 9, 2025
9/10 SuperbRoom was lovely, huge space with modern bathroom. Ideal location for going to the theatre. Staff in the bar were fantastic, really friendly and helpful and absolutely made our visit.
TracyFeb 17, 2025
6/10 Nice stay in EdinburghLocation is good, near train station and close to main areas of interest. Staff very polite and helpful. Unfortunately during our stay there was scaffolding up and we were woken up very early by workmen. Lots of choices for breakfast although the cooked food let it down for us as on both mornings it all was cold.
MarkApr 6, 2025
10/10 Birthday celebrationVisited the Carlton to celebrate my birthday with friends and was not disappointed, Carlton is an amazing central point to explore Edinburgh , from the welcome at reception, rooms were spacious, big shout out to Nick and DJ at the bar who made amazing cocktails , thank you for making my day special
I8186DBgwenbMar 10, 2025
4/10 DisappointingGood location however when we went there was a lot of scaffolding and work being done
JessicaMar 2, 2025
4/10 😒The location was exceptional
BridgidMar 3, 2025
10/10 ExceptionalEverything, the breakfast was really good as well, room very comfortable, and beautiful modern designed.
JoennyFeb 18, 2025
8/10 Nice hotel, the staff were all very friendlyNice hotel, the staff were all very friendly - Dijlah in particular was great. The breakfast was great! The rooms were clean. We ate out nearby but wished we’d had dinner in the restaurant or room service instead. Would stay again. Thank you!
danilou262Mar 16, 2025
7/10 Excellent location, spacious rooms, but a poor breakfastExcellent location, spacious room and good beds.
RenéApr 24, 2025
8/10 Great location & very friendly staff.Lovely location, very convenient for transport links. Room was spotless and very comfortable. Any staff we met where very courteous and well mannered.
AndyFeb 14, 2025
9/10 Romantic hotel room for Valentine’s Day.Well clean hotel, friendly staff, and comfortable bedding! Luxurious hotel only a 5 minute walk from the train station, perfect if wanting to be near the old town too.
LucindaFeb 15, 2025
10/10 Great hotelOur trip to Edinburgh was a great experience, hilton Edinburgh carlton was great, clean n very friendly. In particular daisy and djilali in the hotel bar were brilliant very helpful. Would definitely visit again... over all great weekend .....
KristenO339Mar 10, 2025
9/10 Brilliant location and a great value for money!!!!!The location, the staff, the cleaning were just great. I have marked facilities a bit low as the place was under refurbishment and the outside had roadworks going on.
JonejaFeb 21, 2025
6/10 PleasantClose to everywhere and there is couple of restaurants and markets around.
AhmedFeb 19, 2025
8/10 Good choice for a centrally located decent hotelCentral location and nice room, breakfast was also pretty good.
StuartFeb 22, 2025
8/10 Very goodLocation Speed of check in
RichardMar 9, 2025
10/10 We definitely will come back.The room's comfort was priceless. The location was perfect, too, because it was close to Waverly main station. The front desk staff, especially Edwin, was super courteous.
JorgeFeb 23, 2025
8/10 Very goodIts location is at the center
CesarMar 12, 2025
5/10 Passable
HarryFeb 17, 2025
9/10 Amazing 3 days and will definitely be backThe hotel was conveniently located and the staff were great n helpful. Attractions were walking distance so that was good. The breakfast was great too
NeranjineeMar 29, 2025
8/10 Good half term stayLocation was great, staff were really friendly and helpful, rooms good size for a family of four
LauraFeb 23, 2025
5/10 Needs a refurbLocation and friendly staff
DavidFeb 23, 2025
10/10 Lovely experience staying at the hilton.The hotel and staff where very welcoming our room was very clean and warm and cosy.
MichaelFeb 19, 2025
7/10 This was my second time at Hilton Edinburgh and I can’t recommend it enough due to its excellent location. The hotel itsThe location.
SamraFeb 23, 2025
5/10 PassableLocation was excellent beds were comfortable
DebraFeb 20, 2025
5/10 not to my expectation on the amount i paidthe location
IreneApr 14, 2025
8/10 Great base for touring edinburghThe room was spacious and clean. Staff helpful and friendly. We didn’t eat or dine in hotel so can’t comment on that. A good stay.
ArleneMar 3, 2025
10/10 ExceptionalThe location was central to everything and the hotel staff was really friendly and helpful. The stay was perfect
OkeefeFeb 15, 2025
8/10 Enjoyable place to stay with excellent friendly staffGreat friendly staff. Proximity to the Royal Mile and main railway station. The place has the right “vibe”
KevinApr 11, 2025
10/10 ExceptionalReally nice staffs! Loved everything, nice place to stay!
Excellent breakfast too! Really worth it, every attractions were nearby.
AnuhjaFeb 13, 2025
7/10 Staff , location and quiet room all excellentExcellent location within a short walking distance of all the main attractions
RosemaryMar 11, 2025
5/10 PassableGood location. Allowed to check in early
DorothyMar 13, 2025
10/10 I will be backVery big bed and clean & quiet for a great sleep , great views hotel fulfilled my great view request
KarenMar 2, 2025
9/10 Well located hotel, clean & comfortable.Very nice hotel, clean & comfortable.
StewartMar 27, 2025
8/10 Very goodLocation was perfect. Food was very good too
JulieMar 14, 2025
9/10 Would definitely stay there againCentral location, nice room, big bed
ScottFeb 16, 2025
10/10 greatthe hotel was very close to everything. I did not have breakfast or meals at the hotel.
MattMar 27, 2025
10/10 Great quick stay in Edinburgh.Great location, good sized rooms, clean and comfortable
SamFeb 21, 2025
8/10 Comfortable and Convenient.Room and Location. Breakfast was okay.
RobertApr 14, 2025
7/10 Perfect for 1-2 nightsGreat breakfast and location!
SashaApr 5, 2025
10/10 ExceptionalLocation, amenities, breakfast
VictorMar 25, 2025
10/10 Really NiceReally nice staff, clean rooms located right in the heart of the centre.
MartinMar 8, 2025
10/10 HappEverything was excellent, the staff were brilliant and made my birthday
ElfhieApr 17, 2025
8/10 Outside the building are renovate .Very good location at old town.
ObaidApr 9, 2025
8/10 Wonderful!Very pleasant stay. Good hotel, safe, clean, convenient.
RogerMar 31, 2025
10/10 ExceptionalHighly recommend. A great location and a great stuff.
AadilApr 14, 2025
2/10 Wait until they finish building
GuMar 17, 2025
7/10 Good
SteveApr 14, 2025
9/10 Was greatLocation
WarrenFeb 22, 2025
7/10 GoodExecutive lounge was great and room was big.
ChristineFeb 17, 2025
10/10 Great room and friendly staffEverything
AndyMar 11, 2025
8/10 Comfortable and well located baseWell located
CharlotteMar 9, 2025
9/10 SuperbLovely stay at this hotel
JanetFeb 17, 2025
10/10 FantasticV near everything
AilbheApr 6, 2025
10/10 ExceptionalThank you all staff.
AlceuApr 11, 2025
9/10 SuperbWhole experience
MacmartinMar 9, 2025
10/10 Exceptional
MatthewApr 13, 2025
10/10 Exceptional
StevenMar 29, 2025
10/10 Exceptional
MikeMar 9, 2025
10/10 Exceptional
KathrynMar 9, 2025
10/10 Exceptional
SophieMar 2, 2025
10/10 Exceptional
StrabFeb 25, 2025
10/10 Exceptional
KieronFeb 24, 2025
10/10 Exceptional
SandipFeb 19, 2025
10/10 Exceptional
KennanFeb 18, 2025
10/10 Exceptional
RemiFeb 16, 2025
10/10 Exceptional
AidenFeb 15, 2025
8/10 Very good
PaulApr 4, 2025
8/10 Very good
DanielleMar 31, 2025
8/10 Very good
LynneMar 19, 2025
8/10 Very good
WilliamMar 10, 2025
8/10 Very good
WillFeb 23, 2025
9/10 Excellent
RussellFeb 17, 2025
6/10 Pleasant
SanaFeb 28, 2025
9/10 Superb
AbdulrahmanApr 17, 2025
9/10 Superb
CeylanApr 11, 2025
9/10 Superb
MichaelApr 3, 2025
9/10 Superb
ChristopherMar 24, 2025
9/10 Superb
JohnMar 17, 2025
9/10 Superb
LenkaMar 17, 2025
9/10 Superb
SajiniFeb 18, 2025
7/10 Good
MohamedApr 14, 2025
3/10 Poor
ChismApr 4, 2025
7/10 Good
MargaretMar 29, 2025
7/10 Good
KateMar 20, 2025
7/10 Good
AislingMar 17, 2025
7/10 Good
PhilipMar 10, 2025
7/10 Good
KatrinaFeb 20, 2025
1/10 Bad
ShaneMar 23, 2025