Hilton New York Times Square
234 West 42nd Street, New York
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Good
578 reviews
7.6
Luxurious Accommodations
Located in the heart of New York City, Hilton New York Times Square offers air-conditioned rooms with modern amenities. Each room features a TV with cable channels, a private bathroom with complimentary toiletries, and some even boast stunning city views.
Exceptional Dining Options
Guests can indulge in a delicious American or à la carte breakfast at the hotel's restaurant, which also caters to vegetarian, vegan, and gluten-free diets. Additionally, the bar and room service provide convenient dining choices throughout the day.
Convenient Location
Situated near iconic landmarks like Times Square and Bryant Park, this 4-star hotel is perfect for travelers wanting to explore the best of the city. With a fitness center, shared lounge, and 24-hour front desk, Hilton New York Times Square ensures a comfortable and memorable stay.
Book now for an unforgettable experience at Hilton New York Times Square!
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Popular Amenities
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Air conditioning
Luggage storage
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1 Room, 2 Travellers
Guest Reviews
Overall
7.6(578)2/10 Staying at hotels 1/2 the year and I will never come back
Do not expect anything back for burning your Hilton Honors points to stay here if you are a Diamond member. . Did a weekend thing with my wife to New York. We got our H2O upon check in which is all you will get for the weekend.
Their Market place charges 1 Ltr of water $15and a 20oz at $10. Even Costco in NY doesn’t charge that much by the case nor 48 pack. Incidentally, would not be surprised if they got their water from them.
Rooms are desperately needed of remodeling and do not match the picture in the rooms. Carpet is worn, paint is chip, furniture been there since the 70’s etc. this is on the top floor too. Clean the vents to the furnace once in a while!
Not impressed with check-in attitudes as the rest of the staff is professional and accommodating. Front desk has the attitude probably because they get the complaints of everything I am writing in here.
There is two entrances to the hotel and (the back?) the 41st street looks like you are entering a secret door with a small Hilton sign and construction scaffolding hiding it. Since Pot is legal in NY they smoke it everywhere including outside the doors.
At 350-400 /night it makes you wonder if they are charging that much to keep up with the rest hotels in Manhatten or just trying to keep the lights on if the bulb even works.
Just another Hilton property swirling the toilet bowl. Spend the extra money and stay away from here.
donc317Mar 9, 2025
4/10 Not a great experience
We are currently staying at the Hilton Times Square and we are so disappointed by the hotel. The rooms are old, there was a nail sticking up outside the bathroom door which my husband poked himself on and we called to have someone look at it twice but no one came. It only got fixed because someone was randomly checking phones and my husband asked them to check it. We called the front desk about our phone being broken, the hair dryer being broken, the fridge not working, paint peeling off the bathtub and nothing has been addressed. They said they would send an engineer right away but no one has come to our room. I have two young kids who need to use the bathtub so having paint flakes floating in their bath water is not ideal. I have asked about these issues multiple times as well. Currently on night 4 of 7. For the amount of money this hotel costs I would expect a lot more, especially from a Hilton hotel. The housekeeping staff are absolutely wonderful though.
michaelhO2007ZTMar 18, 2025
10/10 Will happily come again!
Had a great time, the hotel was clean and nice, reception staff was great from start to finish, Edward helped me at check-in to change the bed type quick and easily and also checked me out with a winning smile, the rooms were always made uo nicely by different people. It is a nice touch that they always left a card, it feels very personal. The rooftop bar is nice, albeit small, but offers a great view over the city. The only thing that was a bit small was the entrance hall, but I guess that cannot be helped. When we left our luggage on the last day Mohammad took care of us and navigated the chaos to store our belongings. Overall a very pleasant experience and I would stay here again when I come to NY again.
982frankjMar 12, 2025
10/10 Overall, the day was exceptional. Staff was great. The manager RJ was the most pleasant gentleman I have ever met in an
I absolutely love the location, the property was very clean and elegant. I always bring disinfect and cleaning supplies to any hotel but I will be honest this time. I did not even really need it even though I cleaned anyway.
LindaMar 13, 2025
2/10 Great location but hotel staff rude and not welcoming . Tried to charge us extra charges .
Location of as great . Although they blocked the front entrance off so had to walk around the block and use the entrance on 41st street where there was gangs hanging around .
AmandaFeb 22, 2025
10/10 GREAT Experience
A truly great quick stay at Hilton Times Square. First, you can't beat the location. Even more than that, the staff was incredible. Check in staff was amazing and even had some great lunch recommendations in the area! Had a 10/10 cocktail before going out that evening with exceptional service. Ended my stay with an incredible buffet where the food was hot and tasty. Not to be missed!!
emilyfaithwMar 19, 2025
9/10 Loved the hotel and its location … will always keep this hotel on our list
Great location, great views from high floors, very clean, very safe, friendly staff
WilliamApr 8, 2025
10/10 Fast and Friendly Service.
Location is key. Located in Mid Manhattan adjacent to tourist attractions, Penn Station, Port Authority.
CarlMar 19, 2025
9/10 We like to stay at this property as the rooms are spacious and location is central.
Location is convenient and close to subway.
ManjuApr 14, 2025
8/10 Expensive joint.
The hotel is in a good location. You cannot check in before 4pm. We were offered an upgrade due to room not ready but was looking $65 per night for it.
The place is expensive, very expensive. We didn’t drink or dine in it due to costs, cheaper elsewhere.
BreenSMar 11, 2025
8/10 Location is great but Rooms not upto Hilton standards
Bathrooms were not as clean as expected. New towels had stains and dirt on it and so did the ceiling and mirror in the bathroom. Extra blanket in the closet was visibly dusty.
ShivaniApr 10, 2025
8/10 Good location and comfortable stay.
Good location. Rooms were nice size for New York City hotels.
BonnieFeb 18, 2025
7/10 nice stay hotel made it easy to get around nyc because of location
location was great size of room was great staff was nice
KirstenApr 14, 2025
10/10 Extremely relaxing and comforting.
I loved the location and how clean the property was. Very spacious, the bar and food is amazing.
NaomiMar 21, 2025
3/10 Unsatisfactory
The location.
LeilaFeb 9, 2025
10/10 Thank you for your hospitality
Great location
LubeFeb 4, 2025
9/10 Pretty decent
Location, cleaning
MichaelMar 3, 2025
10/10 Great stay for first time NYC trip.
Clean, great view.
LynFeb 27, 2025
9/10 Superb
The ambiance, the atmosphere and the serve was incredible.
MusicFeb 10, 2025
10/10 Exceptional
Convenience to Times Square and bus station
RitcheFeb 11, 2025
5/10 Passable
Location, breakfast
FadelloFeb 1, 2025
10/10 The reception service was excellent
Nice
MamadouFeb 15, 2025
8/10 Very good
DennisFeb 18, 2025
10/10 The view is so cool
Clean
MamadouFeb 15, 2025
9/10 Superb
Everything
MusicMar 31, 2025
8/10 Very good
good location
KhanFeb 19, 2025
9/10 Superb
Great location
NicolaFeb 26, 2025
10/10 Exceptional
KennethMar 20, 2025
10/10 Exceptional
AhmadMar 11, 2025
10/10 Exceptional
MattMar 6, 2025
10/10 Exceptional
RobertFeb 27, 2025
10/10 Exceptional
MaryFeb 24, 2025
10/10 Exceptional
MariaFeb 24, 2025
10/10 Exceptional
MariaFeb 24, 2025
10/10 Exceptional
CrystalFeb 23, 2025
10/10 Exceptional
CantyFeb 19, 2025
10/10 Exceptional
ReddyFeb 17, 2025
10/10 Exceptional
ValentinFeb 12, 2025
10/10 Exceptional
AfrazFeb 9, 2025
8/10 Very good
SuhaApr 7, 2025
8/10 Very good
MykiaMar 8, 2025
8/10 Very good
KunalMar 7, 2025
8/10 Very good
GillianFeb 16, 2025
5/10 Passable
ClaudeApr 3, 2025
6/10 Pleasant
Aditi21Mar 22, 2025
9/10 Superb
OzApr 4, 2025
9/10 Superb
LisaMar 10, 2025
7/10 Good
ClarkApr 8, 2025
5/10 Passable
The hotel was lovely and clean. The staff at the bar were very friendly and always helpful.
EmmaJan 29, 2025
3/10 wrong room. zero support from booking.com after 2 hours of waiting on the line for an agent!
clean spacious rooms
HadiJan 15, 2025
2/10 Not worth the amount of money spent. I would like a refund.
ZaraJan 3, 2025
5/10 Good location but services were overwhelmed view was nice
Location staff friendly
JacquelineJan 7, 2025
10/10 Exceptional
May stay was so good. The workers were amazing, excellent treatment. The cleaning vas really good. This hotel has excellent location. everything's was really really good for me, the cleaning, the workers, the views to Time Square. I was really happy there.
YaniorJan 30, 2025
9/10 It was comfortable and convenient stay.
The room having a small refridge was helpful and having a table and a big mirror was great.
ThomasDec 27, 2024
3/10 I would not recommend coming here even if you get the nice view like in our room, as the room lacks basic facilities.
SadafJan 17, 2025
8/10 Overall the stay was nice until I was overcharged
The location was in the middle of everything
SerithaDec 28, 2024
10/10 Great weekend in NYC.
Beautiful decor. Spacious room. Wonderful staff that showed exceptional customer service.
Tuscany041Jan 2, 2025
8/10 Very good
Location and stunning views
KyriacosandDec 31, 2024
5/10 For the money fridge don’t work old amenities need to be updated lamp sis t work
Nice location
DelishaJan 28, 2025
10/10 Exceptional
I like the location and size of the room and also the reception staff is superb cooperative
SunilJan 5, 2025
1/10 Bad
The location is excellent
VanaDec 25, 2024
7/10 Good
Location, breakfast
EliDec 29, 2024
10/10 Exceptional
It was so clean and everyone was nice
ReneeJan 15, 2025
8/10 Very good
ElizabethJan 13, 2025
4/10 Disappointing
Location
LisaJan 4, 2025
9/10 Very pleasant
Easy access to everywhere
PatriciaJan 4, 2025
10/10 Exceptional
Great location
RiteshJan 29, 2025
9/10 Superb
Location was great
HafizJan 5, 2025
7/10 Good
location
SathishDec 28, 2024
7/10 Good
Location
KarenJan 27, 2025
10/10 Exceptional
ApinyaJan 26, 2025
10/10 Exceptional
MichaJan 21, 2025
10/10 Exceptional
GeorgeJan 16, 2025
10/10 Exceptional
CamilleJan 9, 2025
10/10 Exceptional
AhmedJan 8, 2025
10/10 Exceptional
KirstyJan 8, 2025
10/10 Exceptional
NicoleJan 3, 2025
10/10 Exceptional
SutarDec 28, 2024
10/10 Exceptional
WillieDec 23, 2024
8/10 Very good
NinaJan 23, 2025
2/10 Very poor
BaturalpJan 10, 2025
8/10 Very good
ParulDec 24, 2024
8/10 Very good
HelenDec 21, 2024
8/10 Very good
MaryDec 18, 2024
5/10 Passable
MykiaJan 27, 2025
6/10 Pleasant
LeannyJan 10, 2025
9/10 Superb
RioJan 4, 2025
9/10 Superb
MarlaDec 31, 2024
9/10 Superb
ElsieDec 19, 2024
7/10 Good
JanelleJan 21, 2025
7/10 Good
SaeedJan 18, 2025
7/10 Good
DanielleJan 16, 2025
7/10 Good
GhazelianJan 13, 2025
7/10 Good
JasonJan 6, 2025
1/10 Bad
ShaliniMar 5, 2025
1/10 Bad
DaisyMar 3, 2025
7/10 Good
NathanDec 30, 2024
7/10 Good
AldakkanDec 19, 2024
1/10 Bad
FarooqDec 30, 2024
1/10 Bad
SophiaDec 18, 2024
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Amenities
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Car hire
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Wheelchair accessible
Paid WiFi
Coffee Shop on site
Pet bowls
Pet basket
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Food delivered to guest room
Process in place to check health of guests
Access to health care professionals
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
Mobile app for room service
ATM/banking
Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Snack bar/deli
Self parking (surcharge)
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Covered parking
Garage
Bicycle-friendly property
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House rules
Check-in
04:00 PM
Check-out
11:00 AM
Cancellation policy
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.