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Hotel Indigo NYC Downtown - Wall Street by IHG

Name: Hotel Indigo NYC Downtown - Wall Street by IHG
Address: 120 Water Street, New York, United States, 120 Water Street, New York
Rating: 9.2

120 Water Street, New York

See Map

Excellent

945 reviews

9.2/10

Prime Location near Major Attractions
Hotel Indigo NYC Downtown - Wall Street is conveniently located less than 1 km from the National September 11 Memorial & Museum and only 1.3 km from One World Trade Center. Explore the vibrant city of New York with ease from our central spot.
Modern Amenities and Services
Enjoy a comfortable stay in our 4-star accommodation offering air-conditioned rooms with top-notch amenities including a coffee machine, flat-screen TV, and a private bathroom with a shower. Take advantage of our fitness center, restaurant, and bar during your stay.
Convenience and Connectivity
With free WiFi and a 24-hour front desk, we ensure our guests have a seamless experience. Whether you're here for business or leisure, our hotel's proximity to a business center and popular landmarks like Brooklyn Bridge makes it an ideal choice.
Experience luxury and convenience at Hotel Indigo NYC Downtown - Wall Street. Book your stay now for an unforgettable New York City getaway.

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Popular Amenities

Air conditioning

Luggage storage

Choose rooms

May 4th – 5th 2026

1 Room, 2 Travellers

9.2

945 reviews

321LindaW2014

Couples · October 2025

6/10

The hotel was clean and staff all pleasant as you'd expect. The room was spotless, but the cupboard door didn't shut, and they knew, and there is nowhere for your belongings. We had a 4 night break a...The hotel was clean and staff all pleasant as you'd expect. The room was spotless, but the cupboard door didn't shut, and they knew, and there is nowhere for your belongings. We had a 4 night break and lived out of our cases. We had breakfast included, but a service charge was added to that and our bill every day. I've been to the USA ( including NY) quite a few times before, and this was new on me. And we weren't forewarned ( even a service charge for a takeaway breakfast?) The outside bar was closed to us 1 evening for a private function. But THIS! $30 per night for an amenity fee?? Wt?? Not expected, pretty sure that wasn't in the small print, and that soon added up over 4 nights. Daylight robbery. We only saw it when we came to check out and then we assumed that meant housekeeping cleaning, so we didn't leave the tip we were going to. Only to look up when we got home an amenity fee is for 'things like' gym. (Tiny and we didn't use) WiFi ( I couldn't sign in) and shuttle buses ( wasn't 1) . So I don't actually know what it was for. (Apologies cleaner's, we pocketed the left tip before we left. Ask your bosses for the $ 30 per night instead. We wouldn't stay here again.Show More

Karyna

Couple · October 2025

1/10

Nothing in particular that would justify such a high price. What I didn’t like: I was extremely disappointed with this hotel. I specifically booked a package that included breakfast, but after eating...Nothing in particular that would justify such a high price. What I didn’t like: I was extremely disappointed with this hotel. I specifically booked a package that included breakfast, but after eating we were handed a bill as if nothing had been paid. Why not include the full cost upfront instead of creating such unpleasant surprises? Breakfast was an additional $40 per day for two people – and it was nothing more than a terrible croissant, a plain egg, and coffee poured from a thermos, even though a coffee machine was available. This felt insulting given the price. Another huge issue – after being out the entire day, we returned to find our room untouched: trash not removed, towels not replaced, and the bed not made. Only after we went down to the reception and complained did they finally clean the room. But for $1,000 for two nights, this kind of service is completely unacceptable.Show More

MICL2000

Family · November 2025

6/10

We stayed for five nights in the Indigo Downtown as a family with two kids. The double rooms were as expected, small , pragmatic and very clean. Services at the front desk were very friendly. You can ...We stayed for five nights in the Indigo Downtown as a family with two kids. The double rooms were as expected, small , pragmatic and very clean. Services at the front desk were very friendly. You can walk to different highlights (e.g. 1WTC) and to the seaside, as expected at night it is a relatively calm area However, the bar and food area beside the lobby which is the only location that you could enter with kids was closed from one day to the next. Last nite the soft toy of our small daughter on her bed unfortunately disappeared probably in the laundry. Summing up a nice stay with small constraints.Show More

Jeannie

Solo Traveller · November 2025

9/10

Room was small but well thought out. Lighting was designed well, plenty of places to charge devices. Bathroom was tiny but modern and shower was great. Modern, updated and very clean. Staff was gre...Room was small but well thought out. Lighting was designed well, plenty of places to charge devices. Bathroom was tiny but modern and shower was great. Modern, updated and very clean. Staff was great too! They held my bags since I arrived early and were helpful with tips on transportation. Location has plenty to walk to and felt very safe. Would go back again!Show More

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Amenities

General

Non-smoking rooms

Air conditioning

Soundproof rooms

Non-smoking throughout

Allergy-free room

Front Desk Services

Luggage storage

Express check-in/check-out

Cashless payment available

Contactless check-in/check-out

Front desk (limited hours)

Express check-in

Housekeeping on request

Accessibility

Lift / Elevator

Facilities for disabled guests

Internet

Free wired internet

Internet access

Pet-Friendly

Pets allowed

hygiene

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Property cleaned by professional cleaning companies

Fitness & Gym

Fitness facilities (surcharge)

Restaurant & Bars

Restaurant

Food delivered to guest room

Delivered food - securely covered

Games, Entertainment & Media

Television in common areas

Cleaning Services

Guests can opt-out any cleaning services during stay

Business & Work

Invoice provided

Reception hall

Safety & Security

Safety deposit box

Staff adhere to local safety protocols

Fire extinguishers

First aid kit available

Smoke alarms

CCTV outside property

Face masks for guests available

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House rules

Check-in

N/A

Check-out

11:00 AM

Cancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

FAQ

Hotel Indigo NYC Downtown - Wall Street by IHG doesn't provide a hotel-wide check in time, and you're expected to check out by 11:00 AM.

Hotel Indigo NYC Downtown - Wall Street by IHG's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

Yes, breakfast is included with some of the rooms. However, some rooms include breakfast with an extra charge. Make sure to select your preferred meal option when selecting your room. Subject to availability.

Yes. This hotel provides free wifi connectivity along with your rooms.

No, this hotel does not offer parking facilities.

Yes, pets are allowed at this hotel. Additional charges and restrictions may apply. Please check the pet policy while booking or contact the hotel for more details.

Yes, children can stay at this hotel. Family-friendly rooms and amenities may be available. Some extra charges may apply depending on room configuration and the age of the children.

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Hotel Indigo NYC Downtown - Wall Street by IHG

Excellent

945 reviews

Show More

Popular Amenities

Choose rooms

May 4th – 5th 2026

1 Room, 2 Travellers

945 reviews

321LindaW2014

6.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

Karyna

1/10

MICL2000

6/10

Jeannie

9/10

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Thompson Central Park New York, by Hyatt, New York

119 West 56th Street

Good

1085 reviews

Amenities

General

Front Desk Services

Accessibility

Internet

Pet-Friendly

hygiene

Fitness & Gym

Restaurant & Bars

Games, Entertainment & Media

Cleaning Services

Business & Work

Safety & Security

Show More

House rules

FAQ

945 reviews

321LindaW2014

6.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

Karyna

1/10

MICL2000

6/10

Jeannie

9/10

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The Chatwal, The Unbound Collection by Hyatt, New York

130 West 44th St

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152 reviews

Nap York Central Park Sleep Station, New York

940 8th Avenue

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5763 reviews

Top Notch 2BR in Upper East Mins to Central Park, New York

341 E 62nd St

3BR Penthouse Suite with Massive Private Rooftop, New York

341 E 62 Street, New York, New York, 10065

Courtyard by Marriott New York Manhattan/Central Park, New York

1717 Broadway

Good

5722 reviews

6/10

6/10