cymru1948
Family · October 20258/10
We stayed 10 nights, first week October 25.
Double Standard Room (SeaView, with Balcony)
Breakfast included.
Overall, an enjoyable stay. Let down by restaurant manager, and some annoying, petty rule...We stayed 10 nights, first week October 25.
Double Standard Room (SeaView, with Balcony)
Breakfast included.
Overall, an enjoyable stay. Let down by restaurant manager, and some annoying, petty rules: The use of the room safe, attracts a fee of 30 Euro. Can’t use room Key / room account, for bar purchases - cash or card only.
Not allowed to take drinks, or coffee, to room.
A bit on the expensive side.
Great location - facing promenade, almost on the beach.
Very clean, very modern decor, well maintained.. Excellent public areas / lounges - extensive and comfortable .
Good entertainment in evenings.
Slow bar service due to shortage of staff.
Hotel takes coach party’s, this impacts on bar and breakfast / restaurant service.
Safe, Modern lifts - but, only two, which accommodate 4 passengers each, so can be a long wait.
Bedrooms are clean, comfortable and attractive, “Modern / Minimalistic “ - No drawers. Open, hanging spaces ( with a limited few “captive“ hangers) and very few shelves.
Large numbers of well positioned (2pin) power outlets in bedrooms. No kettle or iron.
Missing a “make up” mirror over desk!
Very comfortable beds. Great Shower.
Balcony, with two chairs and coffee table.
Good AirCon.
WiFi pretty good, measured 92 Mbps download, in bedroom.
Excellent Cleaning staff: friendly, polite, helpful and efficient 👏👏
Two moderate size swimming pools. The ground floor pool doesn’t catch the sun. Other pool is located on the roof / 7th floor, with nice views, but limited space. Don’t try repositioning chairs, to suit your group, or staff will pounce!
Excellent breakfast - large choice, good variety - buffet / self service. Adequate tables, except when bus trip are in hotel.
But - Don’t dare enter near to closing (10:30am), or stay even slightly longer.
The restaurant Manager struts around, like a mini General, shouting “closed”, and (almost physically) ushering people from their tables. And, don’t think about taking your part drunk coffee with you - he demands the cup!
When he was told that certain items of food, had run out - 30 min before closing - his response was , “ when it’s gone, it’s gone”😡
Regularly, up to two, of 4 coffee points runs out, again causing long queues, which are ignored by staff.
All somewhat intimidating and stress inducing, for what is advertised, and charged as, an upmarket hotel - so much for 4 star, rating?Show More
