9/10 Overall we enjoyed our experience during our 7 nights stay at the Hotel Nikko Osaka. It was very comfortable, clean andHotel property was very well maintained and clean. Convenient location that is directly above and connected to the Shinbashi Station. Location is away from the noise and crowds and only 10 minutes walk to Namba and the Dotonbori. The hotel room was very spacious with enough room to layout 3 large suitcases. The two twin beds were comfortable and had the option to push them together. The water pressure in the showers was very good. We appreciated all the complimentary amenities such as the skin care and hair products, and the two complimentary bottles of water we received in our room each day. The Concierge service in the lobby was very helpful and efficient in assisting us with recommendations and providing directions to our excursions.
JudieMar 17, 2025
9/10 SuperbSuperb location across the street from shopping, restaurants, night-life, walking distance to all the sights (Amerikamura, Dotonbori, Kuromon Market), Family Mart around the corner, Shinsaibashi station attached.
Concierge was very helpful, friendly and kind.
Room was spacious and impeccably clean. Bathroom with separate areas for sinks, bath and toilet was very thoughtfully laid out, as was the rest of the room. And the full stock of bathroom amenities (standard in most Japanese hotels, but this one had men's hair products too) were very much appreciated!
ShereeApr 19, 2025
9/10 Outstanding Stay with Perfect ConvenienceI absolutely loved my stay at Hotel Nikko Osaka! This hotel delivers excellent value with its high-quality service, modern rooms, and top-notch facilities.
The location couldn’t be better—right in the heart of Osaka, steps away from shopping, dining, and entertainment. Best of all, it’s directly connected to the metro, making travel seamless and hassle-free.
Whether for business or leisure, this hotel exceeded my expectations. Highly recommended for anyone visiting Osaka who wants comfort, convenience, and a touch of luxury!
it offered 2 types of breakfast which are western and japanese.
ErictantantoApr 22, 2025
8/10 It's NICE at the Nikko!Great location, right across the boulevard from one of Japan's many infamous shopping arcades. There's a Shake Shack 50ft from the hotel, and after 6 weeks of various Asian cuisines, I was ready for a burger and fries! And the hotel has a very helpful staff...Antonio knew where to send me for my SIM card, then installed it for me! Concierge personnel also great. Being on a high floor gave a nice nighttime sensation with all the twinkling lights. Suite size did not disappoint.
KathleenApr 8, 2025
7/10 Hotel in excellent location and customer service. Lacks water temperature regulation which can potentially cause injuryExcellent location right beneath the Osaka Metro, high end shops and located only a few minutes away to Dotonbori. Excellent customer service and close attention to detail.
SamuelApr 10, 2025
4/10 It was OK, but it could have been betterThe rooms are claustrophobic and tiny. There was a funny smell coming from the toilet flush.
I stayed here last year alone and to be honest it was beautiful, and I had a larger room and I couldn’t complain about the hotel . This year, my husband and I share the room and I did not like the experience. Unfortunately, the hotel was fully booked due to the expo. Therefore, we couldn’t even get a larger room.
NoraApr 14, 2025
8/10 Hotel nikkoLovely hotel great helpful staff .Ken the concierge arranged two great experiences for me. .calligraphy and the sky tower
JoMar 27, 2025
10/10 Helpful, friendly-staffThe staff was extremely nice and helpful with luggage and all aspects of our stay, and their english was also very good which was refreshing to be able to communicate.
DavidApr 16, 2025
10/10 ExceptionalThis place is an absolute gem! The location is amazing! You can even access the train station from the bottom floor of the hotel. There are so many luxury shops nearby, fantastic food options, and 10 mins away from dontonbori. The staff was very friendly and courteous. They have laundry service, which is amazing when traveling with just a carry-on. English friendly as well.
TiffanyApr 8, 2025
8/10 This hotel has not changed in 40 years so a bit dated and too expensive for small size room and bad breakfast.Convenient location. Staff very helpful and friendly.
VictoriaApr 23, 2025
10/10 Centrally located property with well maintained rooms and courteous and helpful staffLocation was central, staff were very courteous and did not hesitate to extend all assistance in making our stay most comfortable and memorable.
MenonApr 11, 2025
9/10 Great location, good size rooms, very clean and staff were excellentlocation and room size were excellent. Very well maintained.
ChrisMar 31, 2025
8/10 Perfect locationBig room, especially the shower room
Super convenient location.
AngelaApr 22, 2025
10/10 Loved the location and staffI loved the fact that there was a metro station under the hotel. I didn’t have to leave the property to board the metro. Employees were incredibly helpful when it came to booking our tickets for Universal and helping us out with the luggage forwarding service
KarineApr 18, 2025
9/10 Had a very pleasant stay at Hotel Nikko.Location was amazing. Just on top of Shinsaibashi Station, which made it very easy to commute. Also few 100 metres from the Dotonburi area.
GauravMar 23, 2025
8/10 Excellent value & locationPros: amazing location, friendly staff, very clean
EmilyMar 28, 2025
10/10 Excellent location, spacious rooms, friendly staffThe location was exceptional for someone travelling for a holiday. Close to popular tourist locations. Train station very close. The rooms were large and spacious.
MelissaApr 5, 2025
10/10 Absolutely worth stayingThe hotel staff are truly remarkable, friendly, quick to help, can speak English. Always smiling, always attending to every need. The hotel staff is what makes this hotel truly great. This is my 5th time to stay in Nikko Osaka.
MariaApr 3, 2025
8/10 Convenient location. Value for money.Superior Double Room (Rm 2501) corner room of the floor, has good spacing, newly decorated. Value for money.
I stayed another 2 nights in Standard Double. Not new decorated. But good enough to put 2 big luggages.
WingApr 21, 2025
9/10 Best Hotel in Osaka!The staff were amazing. Especially Jack on concierge and Edo chan the Customer relations manager. They went above and beyond at all times.
The Japanese breakfast was outstanding and so were the staff who worked in that restaurant.
TaniaApr 15, 2025
8/10 Overall very good place to stay in the heart of Osaka!!The location was great. The concierge,Oh, was helpful, spoke great English and was fantastic! Everyone else was also friendly. Breakfast included was very nice.
RobinMar 26, 2025
10/10 ExceptionalWonderful hotel in a fabulous location. Staff was extremely helpful. Breakfast was very good. And the beds were oh so comfy with extra pillows. Lovely hotel that I highly recommend.
GriesmerApr 14, 2025
9/10 Will recommend this hotel, everything is near especially for transportation, shopping and foodsEasy to deal with, especially when we ask to upgrade our room to a bigger room, no extra charges
RobertoMar 15, 2025
10/10 Amazing stay- would come backVery convenient location with direct access to Shinsaibashi station. The room was spacious for Japanese standard with many amenities. It was also very clean.
PineappleeApr 18, 2025
8/10 Very goodGood hotel, centrally located, clean rooms and friendly staff.
Poor: western breakfast buffet VERY limited, this is not adequate for such a big hotel with many international guests.
AxelApr 7, 2025
10/10 Amazing!! Perfect location...Lovely staff, perfect location and great BREAKFAST!! We really enjoyed our stay at this Hotel and would recommend it very highly!!
JamieApr 15, 2025
10/10 We loved how close the hotel is to shops and Dotonbori. It is also connected to the Midosuji subway line which is very cWe loved how close the hotel is to the shops
RochelleMar 24, 2025
8/10 Excellent concierge , most helpful lady and really genuineGreat location
MichaelApr 23, 2025
5/10 PassableGreat location and nice public areas.
JanetteApr 14, 2025
10/10 Fantastic location, close to amazing shopping and trains.The location is amazing. Plenty of amenities, I like the products given in room.
WandaMar 27, 2025
8/10 GoodClose to shopping area and many restaurants
Easy to access by subway
WongwatApr 23, 2025
10/10 Hotel was located in the perfect location! The staff was friendly and extremely professional. The view from the room wasNothing
TerryApr 13, 2025
10/10 GreatThe location mainly, very convenient to get around Osaka
PattaraphonApr 2, 2025
8/10 Very goodFast check in, staffs are friendly and helpfull. Location is best, just across the street from Shinsaibashi..
VonnyMar 20, 2025
8/10 Very goodGood location with lots of shops and varieties of food. The staff were friendly and attentive to our needs.
SylvesterMar 31, 2025
10/10 Great as alwaysgreat location and great services, and if you join the members you will have even more extra benefits
ManMar 26, 2025
8/10 Indeed Osaka is the 'Kitchen of food'Good location with departmental stores shopping & close to food streets.
JohnMar 25, 2025
10/10 Would recommend this hotel to all visitors to Osaka.Excellant location, very stylish modern hotel.
AnthonyMar 26, 2025
3/10 Old room much differ from ads.Just location.
WeeraphanMar 23, 2025
8/10 Great LocationWe can hear the foot steps of people whom were staying on the upper level of our room
AndiniApr 6, 2025
7/10 GoodLocation is great
OoApr 20, 2025
10/10 ExcellentAll good: location, facility and service
PatcharaApr 23, 2025
9/10 Excellent!!! great breakfast, nice staff, and perfect location!!
JamieApr 10, 2025
10/10 Best location and we also loved the amenitiesLocation is amazing
WandaMar 31, 2025
10/10 Great stayLocation was great and staff wonderful
TobyApr 6, 2025
9/10 Nice hotel in a great locationGreat location!
LynneApr 10, 2025
7/10 Convenient location.Too basic for the price
LatifaApr 9, 2025
10/10 AmazingStaff, location, cleanliness
LuanaApr 10, 2025
10/10 The staff are very niceGood service
YiApr 16, 2025
10/10 Excellent HotelLocation and service
WaraMar 17, 2025
8/10 Very goodLocation
JanakiramanMar 16, 2025
9/10 SuperbVerry nice
JeousMar 23, 2025
6/10 Room to small!
OoApr 18, 2025
10/10 Exceptional
LenaflorApr 21, 2025
10/10 Exceptional
CihanApr 21, 2025
10/10 Exceptional
KingApr 20, 2025
10/10 Exceptional
CharmayneApr 20, 2025
10/10 Exceptional
SteveApr 18, 2025
10/10 Exceptional
VatanyaApr 18, 2025
10/10 Exceptional
VatanyaApr 18, 2025
10/10 Exceptional
AcebedoApr 18, 2025
10/10 Exceptional
AmirApr 13, 2025
10/10 Exceptional
CherylApr 7, 2025
10/10 Exceptional
JasminApr 5, 2025
10/10 Exceptional
NgApr 4, 2025
10/10 Exceptional
ChinMar 25, 2025
10/10 Exceptional
JingMar 21, 2025
8/10 Very good
GregApr 18, 2025
8/10 Very good
TalApr 16, 2025
8/10 Very good
JohnApr 10, 2025
8/10 Very good
GileadApr 10, 2025
8/10 Very good
PhyllisApr 10, 2025
8/10 Very good
PhyllisApr 10, 2025
8/10 Very good
IreneApr 6, 2025
8/10 Very good
WarangkanaMar 30, 2025
8/10 Very good
KathyMar 26, 2025
8/10 Very good
YapMar 25, 2025
2/10 Very poor
WeeraphanMar 23, 2025
5/10 Passable
IraApr 7, 2025
9/10 Superb
NicoleApr 23, 2025
9/10 Superb
CheleApr 20, 2025
9/10 Superb
SarunyaApr 19, 2025
9/10 Superb
NajihahApr 19, 2025
9/10 Superb
RalphApr 17, 2025
9/10 Superb
KelvinderApr 14, 2025
9/10 Superb
LeeApr 13, 2025
9/10 Superb
RhondaApr 10, 2025
9/10 Superb
MaryApr 7, 2025
9/10 Superb
JanMar 30, 2025
9/10 Superb
VictorinoMar 25, 2025
9/10 Superb
LucaMar 25, 2025
9/10 Superb
ClementMar 24, 2025
9/10 Superb
FrancoMar 15, 2025
3/10 Poor
SimonApr 17, 2025
7/10 Good
CandiceMar 16, 2025
8/10 A Lovely Hotel in a Great LocationWe stayed here for 3 nights at the end of a 20-day group tour of Japan. Staff at the hotel reception all spoke excellent English and were always helpful. Our superior room on the 24th floor had great views of the city and was a relatively good size. It was perfectly clean, had comfortable beds and a sitting area. Unfortunately, on the TV all the English language channels were dubbed in Japanese, which meant that even BBC World News was a no-no! However, there's plenty to see and do in Osaka. The Running Man is only a 15-minute walk away. There are lots of shops and restaurants nearby, so you're spoiled for choice. Breakfast is the usual affair with a short queue to get in each morning. There's quite a bit of noise from Osaka's boy racers in the evening which we found surprising, so we needed earplugs to sleep well. But overall this is a good choice and we enjoyed our stay.
deganwy31Nov 28, 2024
2/10 Beware of English communication issues and overchargesA warning to
English speaking people who stay at Hotel Nikki Osaka. Their ability to communicate in English both in person and on their website is poor. Our experience with a front desk employee named Iwashita was dreadful. He followed us all around the hotel to ask us to pay a bill that was not ours.
karennR7332SLJan 12, 2025
10/10 Perfect Hotel. This is hands down the best hotel I have stayed in in Japan. It ticks every box for me. Location is perfect for the local shopping and Dotonbori and access to the subway in the basement for travelling beyond. The rooms are spacious and spotlessly clean. We chose a premium suite and it was absolutely incredible. The breakfast buffet is something I will fondly remember and talk about for years. The staff could not have been nicer or more helpful. I will recommend this hotel to family and friends as their first and only choice when visiting Osaka. There really is no negative point I can think of having stayed there for 5 nights.
Mmax7Nov 11, 2024
2/10 Whole hotel need a renovationNightmare night and after i left the hotel. Never again.. old very simply room decoration the whole hotel neee full renovation rooms are ice cold during the night all furniture are very bad situation . Ibis with 2 star better choise. Poor breakfast . Only the location are amazing. Please don’t book better us other chain. I am professional traveller this was my bigets mistake since 25 years book Nikko in Osaka never and ever again. Only thecreception looks like a 4 star hotel.
g_bort891Oct 21, 2024
8/10 Convenient Stay for Sightseeing in Osaka with Great Dining Options NearbyThis hotel is very convenient for visiting major sightseeing spots in Osaka, as it is directly connected to the exit of Shinsaibashi Station on the Osaka Metro. While the facility is relatively old, it is well-maintained and kept clean. Foreign visitors will also appreciate the variety of dining options available at the nearby Daimaru department store.
FrequentFlier627960Sep 5, 2024