4/10 Extremely disappointedArrived last night after a long ferry journey from Italy. When we arrived at the port we couldn’t find a taxi so my husband rang the hotel to ask if they would help. A very rude man told him no and to find our own way. We don’t speak the language and were very lost and distressed. A long time later we eventually arrived.
The room was clean I had a bath. I’m a small person and the bath towel was like a thin large hand towel, too small to cover me. I’m disabled and there are no handrails so very dangerous for me.
The lift to the room is tiny and today a man working here forced my motorised wheelchair, without my consent, into the lift making it very difficult to get out the other side. Getting into the room is also extremely tight. If there is a fire here I would not be able to escape!!!
We paid €1500 for 6 nights. “Breakfast” 2 small crossants and a cup of coffee was “complimentary” this morning. But not any of the other mornings.
We wanted dinner last night but only room service was available and the hotel would ring OUT for it!
The room was too cold with air conditioning last night. There are no instructions on how to use so we turned it off. So instead the room became too hot.
After breakfast we came back to our room to shower. ALL the towels were gone. The room wasn’t made up but someone came in and took our towels.
I’m in my room right now so upset because I’m so distressed as to how I can get out of the hotel in my wheelchair via the lift.
Also we were told there is free coffee in the machine any time we like. My husband tried to get some and the machine asked for money.
ITP04Mar 5, 2025
7/10 good location but overpricedhotel is close to main streets so it is very convenient easy to access from the airport by bus to plaza Catalunya
clean and large room
clean shower
staff was nice
NuritApr 8, 2025
4/10 Underwhelming stay at hotel NOUVELThe location was the best bit
ChrisMar 5, 2025
6/10 Room was nice. Street was quaint. Didn’t like the inflexibility of the staff.Very quaint and old. Updated rooms.
DianeMar 26, 2025
7/10 Convenient stopover after a cruise to enjoy all that Barcelona has to offer.Great location for shops, restaurants and sightseeing. Also close to Plaça Catalunya for transport links and airport bus. It is close to the Carrefour on the Rambla and a couple of places for breakfast. There is a lift to the upper floors and a water dispenser in the lobby. There was a plug on each side of the bed for charging electrical items
MelroseMar 31, 2025
10/10 Such a beautiful hotel and great staff, very helpfulThe location was excellent - so much to do just outside the door. The bed was very comfortable and my husband and I both had a great night's sleep. The hotel decor was exceptional and very high quality. Only issue was I was running late for pickup and didn't get pictures for my photo book. Would loved to have gotten photos of hotel as well as the plaque outside the door on the sidewalk.
ZaneaApr 3, 2025
7/10 Nice hotel near the heart of the action.Venue is located in a quiet side street just off a main thoroughfare. Location is great as you can walk to restaurants, markets, shopping and sights. Room size was great with a big double and single in room.
AndrewApr 2, 2025
10/10 We will surely be back to your hotel. Gracias a todos.The hotel staff are very accommodating, place is clean, nice location, great place to stay and made us feel welcome. Special mention to Betty, Milly, Enrique, Roberto, Antonio Jose and Cris. Thank you.
FrederickMar 18, 2025
10/10 Hotel Nouvel is a great place to stay. I surely be back in my next vacation. Thank youThe hotel staff are nice, very accommodating and made us feel welcome. Special mention to Betty, Milly, Enrique, Roberto, Antonio Jose and Cris. Thank you for making our stay memorable.
FrederickMar 18, 2025
7/10 As a sad the location for me was excellent the staff in the reception very friendly and helpfulThe location perfect one minute to place de Catalonia every thing around the place the buses the shopping center
NadiaApr 14, 2025
7/10 Rooms not as shown on Booking.comThe room we were given was nothing like what is shown in the photos. 1/3 of the size, it was like sleeping in a shoe box. The room shown on Booking.com is actually a Junior Suite so it was very misleading.
The shower was excellent, as was the location. Bed was comfortable.
MichelleApr 10, 2025
10/10 ExceptionalThe lobby has beautiful architecture and the location is so great to walk everywhere. It’s close to the metro with plenty of food and shopping options nearby. The staff was very helpful in arranging taxis for us. It’s very reasonably priced. The rooms were comfortable and clean.
MelissaMar 16, 2025
1/10 stay away!The staff member overshadows the entire experience. unprofessional, rude, and not knowing how to deal with people. The room furniture is very old. The bathroom and room service are very comfortable. location excellent.
HaimApr 1, 2025
10/10 Safe and centrallocation excellent, staff very helpful and hotel was nice and quiet no noise at night. Also availed of breakfast on both mornings which was very convenient and adequate. The hotel was old worldly and beautifully kept.
NiallMar 21, 2025
8/10 Hotel Nouvel was a great choice for our first trip to Barcelona.Excellent location and very quiet at night.
Very comfy beds.
Very clean.
Good value for money.
AmberMar 27, 2025
10/10 This was a wonderful experience.We loved this hotel. The bed and was comfortable, it was in a great location and the staff was friendly and helpful. We would also definitely stay there again.
LindaApr 2, 2025
10/10 Great boutique hotel in the perfect location.Friendly staff and situated in the heart of Gothic Quarter. Perfect location for shopping, dining and getting to points of interest.
MichelleApr 8, 2025
8/10 Comfortable hotel close to major attractions.Beautiful old building, comfy beds, great location near the main square, close to restaurants.
RosanneApr 8, 2025
7/10 Barcelona 3 day holidayLocation, next to LA Rambla
Joyful79Apr 24, 2025
9/10 SuperbGreat location and staff always available if required
LesleyApr 6, 2025
9/10 SuperbGreat location, helpful staff nice room
ChristopherApr 12, 2025
8/10 Central but out of any madnessStyle
MatthewApr 17, 2025
8/10 Great HotelWe really liked this hotel. The situation is perfect, just off la rambla in a quiet street. A couple of really good restaurants beside the hotel meant we could stay off the busy streets.
The hotel is historic and elegant. Spotlessly clean. Quiet at all times. Reception staff were friendly and helpful. We had a lovely welcome from Enrique. I think the lady in the back office may be a bit stern but I think is a nice person and perhaps draws a few poor reviews but I think is a sincere person. We didn't have breakfast because of the booking system but not a problem because cafes so close by. We would recommend this hotel and we hope to come back to Barcelona again and would definitely stay here.The situation is unbeatable and was good value for money. Winter will be better than summer in Barcelona and in January temps were 18°C.
PrimaagniFeb 1, 2025
8/10 A good optionThe hotel is very well maintained, located in a side street a short walk from the La Rambla and a 10 minute walk to the nearest Metro. Our room on the third floor, accessible by lift, had a comfortable bed, a view over a little laneway, adequate storage space with a safe and a modern bathroom. Breakfast is not included in the tariff although a modest continental breakfast is available, subject to filling in a form the night before. A variety of tapas are also available in the bar. There are also several small cafes opposite and a few doors down from the hotel. Staff are helpful and friendly - Enrique was happy to assist with reservations, etc. All in all a very good choice.
josephwG3889EUMar 12, 2025
9/10 Well worth a stayThis was my second visit to this hotel. Both times have been great. Rooms are spacious and clean. Staff are friendly and helpful. We arrived early and they were happy to store our luggage whilst we explored the city. They had everything we needed and I wouldn't hesitate to return again.
HelenFeb 22, 2025
5/10 Pleasant hotel close to everything. Wouldn't eat breakfast there.The bed was very comfortable bathroom facilities good. Staff very friendly and hotel had a,lovely atmosphere.
BernadetteFeb 17, 2025
10/10 ExcellentThe location is top of the top - near the main street, very close to busses, metro, bikes, whatever you need for transportation around the city.
The room was more than enough for two people - very clean and tidy. The beds are good enough, although they were a little soft for my taste.
PetarMar 9, 2025
9/10 SuperbAll was really good for the price: location, room, and bed.
RichardMar 31, 2025
7/10 We had a great stay, ok for a couple of nights to explore the city.Great location, friendly staff.
KathrynMar 31, 2025
8/10 ExcellentThe hotel easily accommodated my gluten free needs. The staff were more than helpful. The rooms were perfect. All in all a great place yo stay in the centre of old barcs
KarenMar 19, 2025
9/10 Great stay to get the vibe of BarcelonaNice cosy hotel. Clean. Front office staff polite and helpful.
FarzanaMar 21, 2025
9/10 SuperbGreat location close to Rambla, palaza catalunya and the Gothic Neighborhood. Spacious room good for groups.
AbrahamMar 14, 2025
8/10 Very goodBeautiful historic hotel. Hotel was clean and comfortable. Staff friendly and helpful.
ElizabethApr 22, 2025
10/10 ExceptionalVery historic and excellent location.
JoselynMar 28, 2025
8/10 Very goodGreat location and lots of hot water🤭
CherylMar 30, 2025
8/10 BarcelonaThe Location was great!
VaughnApr 13, 2025
10/10 Exceptional
JoselynMar 30, 2025
10/10 Exceptional
ThomasMar 21, 2025
10/10 Exceptional
MyrtaMar 19, 2025
10/10 Exceptional
UsmanMar 18, 2025
8/10 Very good
KianApr 13, 2025
8/10 Very good
DominiApr 13, 2025
8/10 Very good
RamonApr 12, 2025
8/10 Very good
LornaApr 11, 2025
8/10 Very good
BarisApr 10, 2025
8/10 Very good
GenevieveApr 4, 2025
6/10 Pleasant
LiminApr 14, 2025
9/10 Superb
MarkApr 24, 2025
7/10 Despite the negatives it was very nice to stay thereLemon water in reception area, cleanliness, bathroom was excellent, location is brilliant
JerryFeb 15, 2025
6/10 PleasantLocation was perfect and the staff helpful
It was very clean
JenniferFeb 15, 2025
9/10 Location, staff and facilities were perfect!Its location was excellent. Could walk to most tourist attractions. Lots of shops and restaurants in the area. Perfect for a short visit.
Staff were very helpful!
BridFeb 21, 2025
9/10 Superb
ReyApr 18, 2025
9/10 Superb
TerryApr 11, 2025
3/10 Poor
SandraApr 21, 2025
9/10 Derek irelandIn short. It was just perfect for what we wanted, location brilliant restaurants all around hotel, bus metro easy reach, and shopping at your doorstep. Hotel staff extremely friendly and helpful, so all in all I would highly recommend this hotel
DerekFeb 3, 2025
10/10 Stunning Art Nouveau hotelGreat location, clean spacious room and friendly staff. Our group was impressed with this Art Nouveau hotel.
We did take breakfast at the hotel as we out really early.
The hotel is situated just off Las Rambla and just down from Plaza de Catalunya so perfect for public transport.
Disgruntled1108Feb 6, 2025
8/10 Great location apartment, clean, albeit small, with no soundproofing.Close to everything, great location.
Bed was comfy.
Clean.
Had an elevator.
LiviuFeb 17, 2025
8/10 A central and comfortable hotelFriendly and helpful staff, having use of the lounge on the day of our departure was really helpful. The location was great with easy access to shops, restaurants, cruise port, tour buses etc. The bedroom was a good size with a small balcony, clean and comfortable
CharlotteMar 5, 2025
9/10 Our stay was great! I would recommend it to anyone.The hotel was very nice and the room was very nice. The staff was extremely friendly and the location was amazing.
SheriFeb 2, 2025
10/10 Beautiful and comfortable!Beautiful hotel, lovely staff, rooms were very spacious and comfortable.
I think that it must have been upgraded/taken over since some of these reviews were left.
We had a wonderful stay here, close to lots of restaurants etc.
Would definitely return.
P3605AGpaulabFeb 14, 2025
9/10 SuperbThe hotel was in a fantastic location good for walking to all areas of the city. The staff was helpful and rooms was clean could do with certain parts updating in the room.
AmyFeb 16, 2025
9/10 The stay was exceptional, the staff’s english was really good and even helped me book an extra night’s stayThe room had all the necessities and was super comfy
ZaneJan 31, 2025
8/10 lovely stay in a character hotel with a great location but maintenance issuescharacter , location
PatrickMar 13, 2025
8/10 Overall very pleased apart from comments above.Decor was lovely. Beds very comfortable. Very clean.
GeoffFeb 13, 2025
9/10 Great locationExcellent location, staff extremely friendly. The hotel building has plenty of character, rooms were clean and a fair size.
PJan 31, 2025
5/10 PassableLocation
JieMar 1, 2025
8/10 Good but too expensive
MassimoFeb 6, 2025
5/10 AverageGood location
RobertFeb 10, 2025
8/10 Fabulous. Many thanks to Enrique!Enrique! He was fabulous! Very helpful in all matters. Location was also perfect
ElissaFeb 19, 2025
9/10 SuperbThe bed was comfy and the two pillows were much appreciated. Very kind staff and convenient location. Great stay!
EscriuFeb 17, 2025
7/10 A very nice basic hotel in the historic center. A nice building, but very few amenities vs. price.
ErikMar 7, 2025
10/10 Great value for money, walking distance to everythingCentral. Comfortable and very friendly
ClaireJan 29, 2025
8/10 Very goodFull of charm and excellent location
RussellFeb 19, 2025
7/10 GoodCentrally located. Bed very comfortable. Hotel very clean.
BrianFeb 4, 2025
7/10 GoodLocation was amazing . It was clean and tidy
SamitFeb 20, 2025
7/10 Good
PhilippaFeb 10, 2025
8/10 Very goodGreat location.
ElsaFeb 8, 2025
1/10 Took payment twice
SFeb 11, 2025
8/10 Very goodLocation was perfect!
CarolFeb 25, 2025
10/10 ExceptionalLocation,clean
FellenzaFeb 17, 2025
8/10 Very goodGreat location
RichardFeb 17, 2025
10/10 Exceptional
AliaMar 11, 2025
10/10 Exceptional
SelenFeb 27, 2025
10/10 Exceptional
GregFeb 27, 2025
10/10 Exceptional
AnikaFeb 20, 2025
10/10 Exceptional
AleksanderFeb 8, 2025
10/10 Exceptional
McFeb 4, 2025
10/10 Exceptional
MelissaFeb 3, 2025
10/10 Exceptional
TeddyJan 30, 2025
8/10 Very good
MichaelFeb 27, 2025
8/10 Very good
JelicaFeb 15, 2025
9/10 Superb
KanaFeb 24, 2025
9/10 Superb
JoseFeb 18, 2025
9/10 Superb
KhazanovFeb 1, 2025
9/10 Superb
DianeJan 29, 2025
9/10 Superb
МетодиJan 28, 2025
7/10 Good
KayaMar 14, 2025
7/10 Good
JenniferFeb 17, 2025
7/10 Good
SimonFeb 9, 2025
7/10 Good
NigelFeb 5, 2025