Imperial Hotel Tokyo
Chiyoda-ku Uchisaiwai-cho 1-1-1, Tokyo
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Excellent
747 reviews
9
Luxurious Accommodations
Imperial Hotel Tokyo, a prestigious establishment since 1890, offers elegantly decorated rooms with modern amenities, including free Wi-Fi, flat-screen TVs, and en suite bathrooms. A perfect blend of comfort and sophistication for a memorable stay.
Top-Notch Facilities
Enjoy access to a fitness center, indoor pool, and beauty massage salon during your stay. Indulge in a workout session, relax with a massage, or take a refreshing dip in the pool - all within the hotel premises.
Diverse Dining Options
Satisfy your culinary cravings with a choice of 13 restaurants and 3 bars at Imperial Hotel. From French cuisine to Teppanyaki, lavish buffets to classic cocktails, there's something to please every palate.
Book now for an unforgettable experience at Imperial Hotel Tokyo!
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Popular Amenities
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Air conditioning
Swimming pool
Luggage storage
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1 Room, 2 Travellers
Guest Reviews
Overall
9(747)9/10 An elegant and comfortable place to stay, and close to all major transportation.
The bed and pillows were super comfortable. A nice touch were the elegant pyjamas provided as well as the cozy bath robes and slippers.
Trying to reduce their plastic use, the amenities provided (hair brush, tooth brush, etc.) were all made of wood!! Although for some reason, hair and body products were still in little plastic pouches.
The staff was super helpful. It seemed like there were almost as many staff as customers.
The hotel was enormous. You could get lost. In fact it took 2 people to show me the way to my room. One to bring my 1 suitcase and the other just to be a guide.
It was a very elegant place with tax free stores for your shopping needs.
The location was central..close to the Imperial Palace grounds and close to all transportation.
JillMar 9, 2025
10/10 Wonderful introduction/example of superb Japanese hospitality
I will start by saying the service was impeccable. With many workers to greet & assist u. All the staff we encountered had great command of the English language. So, very easy for us as Americans with very limited Japanese language skills to navigate & enjoy the hotel.
While the room decoration is rather formal & might feel dated to some, it was all very well kept. No dings or scratches on furniture or rooms abundant wood trim. Everything was in good working order, extremely clean rooms/bathrooms with all the up to date amenities like electronic light & drapery controls.
Also loved that some of the staff still wore traditional kimono. Gave a great traditional Japanese vibe to the place.
Stayed here primarily because I am a fan & student of Frank Lloyd Wright architecture and love the references throughout the hotel to an earlier version of the hotel that was designed by Wright. Also gave me better understanding of how he was influenced for the rest of his career by Japanese architecture & culture.
Only ate breakfast at the hotel, but the service & quality of the food was great.
GraceMar 11, 2025
10/10 A wonderful hotel with super super staff
My favourite hotel in the world. Wonderful building l, best croissant for a thousand miles … but what makes this hotel is the incredible staff who go beyond the norm to deliver exceptional service. On checking out three ladies took our suitcases away at the lift without me asking … one example. But all are like this making a stay joyful.
AdamMar 26, 2025
9/10 The soul of Japan is captured in the of essence the hotel.
This hotel truly has a world-class service from the moment you arrive it honestly feels like just levitate to your room whilst the staff bring up your luggage and check you in.
The Imperial Hotel Tokyo is in a great location with many attractions such as the Imperial Palace near by shopping and world class restaurants within close proximity.
Finally, the hotel has so many bars and restaurants from the bars and Cafes on the ground floor to the lounge area and restaurants on the 17th floor.
I must point out the hotel serves a lovely Japanese breakfast.
JosephMar 25, 2025
10/10 Exceptional!
From check-in to check out, it was everything we could have asked for and more! The entire staff was so accommodating, and the concierge team took care of every request and went above and beyond on a few of them. We stayed in the Tower and had an amazing view of the Imperial Palace.
I had a package delivered to the hotel that arrived a few days before we did, and it was delivered to us at check-in without an issue.
I appreciated the pajamas, robes, and slippers and the toiletries in the bathroom.
Exceptional stay at an exceptional hotel!
MelissaMar 9, 2025
9/10 We enjoyed our stay, great room, breakfast and location. Staff were particularly friendly. Would recommend the hotel and
Staff were excellent. Hotel clean and the room was bigger than we expected. Breakfast was good but involved up to 15 minute wait for us. Gym was well equipped and not generally busy.
Great location for imperial palace, metros and Ginza district. Short taxi rise to Tokyo railway station.
ChristopherMar 30, 2025
9/10 Great Tokyo Location
Location is super convenient. It is a very big hotel, needs extra time to get around.
Old style glamour, clean and spacious.
Bed is super comfortable.
The free umbrella lending service is very convenient.
Great views from the upper floors.
MadaleneMar 20, 2025
9/10 Outstanding!
The staff of this hotel is amazing! They are very professional, courteous, and so friendly. They all go above and beyond to accommodate their guests. The room was clean with all necessary amenities and we had rooms on the top floor overlooking the entire city. They have multiple restaurants with many different food options. I highly recommend this hotel and would stay here again.
RichardMar 12, 2025
9/10 Very comfortable hotel in central Tokyo
Very comfortable hotel in central Tokyo with easy access to public transport/Tokyo station and just opposite the Imperial Garden. Lots of great facilities and services (bar overlooking the Imperial Garden, bath/sauna, very comfortable rooms, delicious breakfast). For runners - the proximity to the Imperial Garden running route is very convenient
MichaelApr 22, 2025
10/10 Finest hotel and best staff... luxury without pretence.
Location was the best, breakfast was wonderful, staff is outstanding, beautiful and well appointed rooms... again staff, rooms and facilities were the finest we've ever experienced... such a beautiful hotel, everything exceeded our expectations, especially the people, so respectful, polite and helpful. Luxury without pretense...
PhillipMar 8, 2025
8/10 Very good
The location is excellent.
CodrinApr 21, 2025
8/10 Very good
Room was well equipped especially with electric sockets, packet water, toiletries and beverages.
TanApr 21, 2025
10/10 I would recommend the hotel and if ever back in Tokyo this will be my go to hotel
The hotel is located in a lovely area - close enough to the Ginza area which is lovey - close to subways and attractions. Staff are excellent and could not be more helpful.
HarjinderApr 9, 2025
10/10 Exceptional experience and would definitely stay at imperial hotel again when I come back to Tokyo.
Amazing location and exceptional service all around.
MohammadMar 27, 2025
9/10 Very enjoyable stay experiencing some great service.
Great service, cleanliness and good breakfast. We were invite Tower block and a distance away from the main facilities. Abit of inconvenience.
MichaelApr 6, 2025
7/10 Good
Some breakfasts are good- see below
ShirleyApr 1, 2025
9/10 Never fails to deliver best service
The hotel is classic and not modern but did not lack in service, cleanliness and amenities. The staff is so professional.
AntoniaMar 12, 2025
10/10 A lovely stay
The staff were incredibly friendly! The location was convenient, with multipolar subway entrances easily accessible. My husband and I would absolutely stay here again
HunterApr 13, 2025
10/10 Perfect Tokyo hotel
Stunning Hotel, very well located to the Ginza district. Staff were very polite and helpful.
Facilities very clean, comfortable bed.
Would highly recommend
GaynorMar 27, 2025
9/10 Superb
Location is nice, has many restaurants inside, accommodating and friendly staff, great view
EloiseApr 22, 2025
9/10 Exceeded expectations. Very friendly and efficient staff
Excellent breakfast at Les Saisons less so but good at the main restaurant
RogerMar 23, 2025
1/10 Old hotel, bed smell good location
Old rooms, bad small, phone in the room was not working. We’re asking staff every day to fix it. Very expensive and old.
TatianaApr 16, 2025
10/10 A wonderful stay in a beautiful hotel .
This hotel has everything you might want for a fabulous stay.
BrettApr 10, 2025
10/10 Exceptional.
It was just beautiful. The moment you walked in the entrance every need was catered for. Customer service was exceptional.
JulieMar 30, 2025
10/10 Exceptional
Excellent hotel . 600 m away of Ginza and 900 m away of Imperator Gardens.
Very beautiful restaurant with Wagyu meat.
PavelApr 20, 2025
6/10 Pleasant
Bed and pillows were very good.
YokoApr 7, 2025
9/10 Very comfortable. The bell captain was very efficient
The location was excellent
KawaldeepApr 23, 2025
10/10 I have stayed at this hotel before and would stay again in the future
breakfast was excellent.
staff was very accommodating!!
JackMar 28, 2025
10/10 Incredible Place to Stay in Tokyo
Our last stay in Asia, after 80 days. A bit of a splurge for us, but a great experience.
DavidMar 28, 2025
9/10 Decent.
The food was excellent but very pricey.
LauraApr 18, 2025
9/10 Great location. Really good service and comfortable facilities
Large room. Friendly and helpful staff
JorgeApr 9, 2025
10/10 Very beautiful hotel
Very clean hotel, in a perfect location, with a very delicious breakfast buffet.
BurguenoApr 6, 2025
10/10 You must stay here its epic
Attention to detail in this hotel was stunning
ElizabethMar 14, 2025
9/10 Hotel getting a bit old and beds are not that comfortable
Great Location and Staff were great..
RachelApr 4, 2025
5/10 Comfortable stay.
Location was excellent, staff were very helpful.
ThomasApr 19, 2025
9/10 Superb
Exceptional hotel except for the price of coffee and tea at the Imperial $25 each
GlennApr 12, 2025
7/10 Enjoyable and good position.
enjoyable but long wait for breakfast, lifts, and lunch.
PamelaApr 2, 2025
8/10 Nice
Location is great and easy to get around
AngelinaApr 14, 2025
7/10 Great location.
Service was excellent
GeraldApr 13, 2025
9/10 Superb
Everything was great except the room was a little small for the price.
JamesApr 2, 2025
9/10 Superb
Room with third bed addition. Not a regular bed. Not as comfortable.
GaoApr 16, 2025
10/10 Exceptionally exquisite experience
Friend’s recommendation
GladysMar 13, 2025
8/10 Very kind and efficient service.
Location
CarlosMar 11, 2025
9/10 Wonderful service and old world comfort
EllenMar 22, 2025
9/10 Great place to stay in Tokyo!
MathiasApr 4, 2025
10/10 Exceptional
Every thing
AbdullaMar 13, 2025
10/10 Exceptional
BenjaminApr 23, 2025
10/10 Exceptional
KatieApr 22, 2025
10/10 Exceptional
NatalieApr 22, 2025
10/10 Exceptional
MariusApr 22, 2025
10/10 Exceptional
SharminehApr 22, 2025
10/10 Exceptional
TathataiApr 19, 2025
10/10 Exceptional
DavidApr 19, 2025
10/10 Exceptional
HemrajApr 19, 2025
10/10 Exceptional
CathalApr 17, 2025
10/10 Exceptional
NailaApr 10, 2025
10/10 Exceptional
ClaudiaApr 10, 2025
10/10 Exceptional
ArnoldusApr 10, 2025
10/10 Exceptional
HuangApr 8, 2025
10/10 Exceptional
AycanApr 8, 2025
10/10 Exceptional
SukanyaApr 6, 2025
10/10 Exceptional
SzczepanApr 4, 2025
10/10 Exceptional
BeverlyApr 2, 2025
10/10 Exceptional
AnkushMar 29, 2025
10/10 Exceptional
MelanieMar 24, 2025
10/10 Exceptional
MelanieMar 24, 2025
10/10 Exceptional
HizmyMar 23, 2025
10/10 Exceptional
MarioMar 19, 2025
10/10 Exceptional
AlexanderMar 17, 2025
10/10 Exceptional
KeeokMar 13, 2025
8/10 Very good
NailaApr 22, 2025
8/10 Very good
AlexandraApr 13, 2025
8/10 Very good
PopyApr 12, 2025
8/10 Very good
AliApr 11, 2025
8/10 Very good
JillApr 11, 2025
9/10 Excellent
ShirleyApr 7, 2025
8/10 Very good
KonstantinApr 3, 2025
8/10 Very good
VinceApr 2, 2025
9/10 Superb
EdwardApr 24, 2025
9/10 Superb
HarjinderApr 23, 2025
9/10 Superb
ElenaApr 19, 2025
9/10 Superb
EhabApr 15, 2025
9/10 Superb
BilgehanApr 14, 2025
9/10 Superb
BilgehanApr 14, 2025
9/10 Superb
JiangApr 12, 2025
9/10 Superb
AngusApr 11, 2025
9/10 Superb
PamelaApr 10, 2025
9/10 Superb
AndrewApr 5, 2025
9/10 Superb
TonyApr 3, 2025
9/10 Superb
ElenaMar 31, 2025
9/10 Superb
JoseMar 24, 2025
9/10 Superb
AlbertMar 23, 2025
9/10 Superb
RupaliMar 19, 2025
9/10 Superb
MarolynMar 16, 2025
9/10 Superb
AntoniaMar 12, 2025
9/10 Superb
AntoniaMar 12, 2025
9/10 Superb
AntoniaMar 12, 2025
7/10 Good
AliceApr 20, 2025
7/10 Good
ErnestoApr 12, 2025
7/10 Good
DavidMar 9, 2025
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All Amenities
Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Sauna
Massage services
Currency exchange
Chapel/shrine
Board games/puzzles
Concierge service
Wheelchair accessible
Allergy-free room
Kid meals
Public transport tickets
Lower bathroom sink
Emergency cord in bathroom
Fruits
Shallow end
Visual aids: Braille
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
Supervised childcare/activities
ATM/banking
Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Access to nearby indoor pool
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Concerts/live shows
Wine release events
Reception hall
Covered parking
Secured parking
Garage
Health or beauty spa nearby
Swimming nearby
Electric bicycle charging station
Vegetarian menu options available
Bulk dispenser for toiletries
Accessible train station shuttle
No accessible train station shuttle
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House rules
Check-in
02:00 PM
Check-out
11:00 AM
Cancellation policy
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.