yawnaroo
Family · October 20258/10
We used this hotel as a base whilst we visited NYCC 2025 and also for our first holiday in New York, and our first holiday in America!
Location:
The location of this hotel is great!! Right in the ce...We used this hotel as a base whilst we visited NYCC 2025 and also for our first holiday in New York, and our first holiday in America!
Location:
The location of this hotel is great!! Right in the centre of everything but not in the middle of the chaos. The hotel is located near Koreatown and there are some really nice restaurants nearby within walking distance. Times Square is a short walk away, as well as Broadway. Entering the hotel you are greeted to a small lobby area, to the right you have the adjacent burger restaurant, and further down you have the hotel’s bar area. Rooms are accessed through the elevators.
Facilities:
In your room you have a coffee machine, ironing board, iron, hairdryer and a mini fridge! That’s all I’ve ever wanted in a hotel room. There is a penthouse bar which was unfortunately not in season at the time we visited: we did not use it.
Room:
The room was an okay size, a little small but not cramped. Beds are very comfortable and pillows soft and plumpy. This hotel had an amazing policy where they will change your bedsheets every 2nd day so you will always have a fresh night! Room was cleaned every day however I noticed that there would be areas where I would see the same dust or the same fluff obviously untouched, such as near the beds. The TV is large, works fine and it was easy to attach HDMI cables to watch Fire TV. There are numerous sockets in the room but they are found attached to the lamp bases. We found the room to be dark most of the time, but there were several lamps to brighten up the room, most with a soft glow. We found the dimming lights very interesting to use!
What was actually the most interesting part of our room was the location. We got a room facing inwards- that’s the best way I could describe it- and with it came absolutely little road noise as possible. We think that if we were at the front facing the road we would’ve been kept awake with noise, but our location was absolutely fine! We did ask for a high-floor room before coming here and we did get it, so we were very happy with our room and its location.
Service:
Service was okay here. There weren’t any moments that stood out to me especially but we didn’t have very many staff interactions. There were staff members that were kinder and more willing to help us than others. However, we did find that whenever we left the hotel and returned we’d be greeted at the front desk, which is what I believe is a mark of good service.
Bathroom:
Our bathroom was a great size! It was also well-lit, the shower had good pressure and it was cleaned well every day.
Wi-Fi:
When we got here the internet was down for an entire night. This was fixed by the next morning, however, we found that throughout our stay the internet kept dropping out. This was not a major annoyance, but it would be nice if they looked into this further.
Overall, we had a good stay at this hotel. I would recommend it for those who are wishing to explore New York or want to use it for business reasons.Show More
