chadrodick
Friends Getaway · October 20258/10
I recently completed a five-night stay at the Los Angeles Airport Marriott, and despite a few bumps along the way, it proved to be a solid choice for an LAX-area hotel. My journey with this property s...I recently completed a five-night stay at the Los Angeles Airport Marriott, and despite a few bumps along the way, it proved to be a solid choice for an LAX-area hotel. My journey with this property started on October 15th when I checked in late at 10:15 PM and immediately received some good news—a complimentary upgrade to a balcony room overlooking the pool. The front desk explained this is normally a paid upgrade, but due to limited availability that evening, I lucked into room 2132 at no extra charge. The room itself was impressive, appearing newly remodeled with modern finishes and amenities that exceeded my expectations for the price point.
The bellman who assisted me to my room that first night deserves special recognition. While I regrettably didn’t catch his name, this gentleman was exceptionally helpful and professional, making my late arrival much more pleasant. However, my arrival experience wasn’t without frustration. The valet attendants insisted they needed my car keys before I could even check in, which struck me as an unusual policy. After completing the check-in process, I found myself waiting outside by my vehicle for over ten minutes so the bellman could help unload my luggage and I could finally drive to self-parking. This added unnecessary stress to an already late arrival. For future guests, be aware that parking is quite expensive—self-parking runs $71.50 per day while valet is $85 per day.
On October 17th, I decided to extend my stay for two additional nights through October 20th. When I inquired at the front desk about keeping the same room, the staff assured me that booking a standard room would allow me to stay put. True to their word, when I returned to the desk on October 18th for the room extension checkout and re-check-in process, a helpful gentleman kept me in room 2132 and even added my Bonvoy reward number to the extended reservation. The seamless transition made what could have been a hassle completely stress-free.
Unfortunately, October 19th brought a concerning security incident. After returning from breakfast, I encountered a homeless individual at the parking entrance gate who claimed to be a parking attendant and demanded money to allow entry. I declined and simply used my room key to access the garage. When I reported this to the front desk, they were extremely apologetic and immediately notified their security team. While I appreciated their swift response, this situation was troubling and shouldn’t occur at a hotel in this price range.
On the positive side, one standout feature that’s become increasingly rare post-COVID is the hotel’s commitment to daily housekeeping. While most hotels have shifted to every-other-day or opt-in housekeeping service, this Marriott maintains daily service throughout your stay. Fresh towels, made beds, and a tidied room every day made my extended stay feel more comfortable and definitely added value. Additionally, the hotel provided a complimentary rollaway bed for my friend at no charge, which was both convenient and budget-friendly.
My final morning checkout on October 20th at 7 AM went smoothly without any issues, capping off what was overall a positive experience. Despite the valet confusion and the security concern, the quality of the room, the daily housekeeping service, the helpful staff, and the surprise upgrade made this stay worthwhile. At approximately $168.53 per night for a balcony room with pool views, the Los Angeles Airport Marriott represents decent value for the LAX area. I would definitely stay here again, though I’d plan to head straight to self-parking upon arrival to avoid the valet complications. For travelers seeking a comfortable airport hotel with recently updated rooms and solid service, this Marriott delivers where it counts most.Show More
